Categories: Nexus 5 : Using the camera :

Front Camera just disappeared on my Nexus 5!

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Front Camera just disappeared on my Nexus 5! Shaker Shamayleh 2/5/14 9:58 PM
 I just have a problem that has been bugging me for a while with my Nexus 5 (4.4.2) and i cant seem to find a fix for it. i've been all over the forums about it yet the only case i found similar to mine the guy went and exchanged his nexus for a new one from LG. however, i live in jordan and i had to go through a lot with ordering a nexus 5 to dubai then bringing it here and i don't want to go through the hassle of exchanging.

so heres the issue, my front camera just does not exist anymore, it was working fine the first couple of weeks then one day i just realized i don't have the front camera option anymore on the camera app. that option is no longer there instead of 5 options there are only 4 options being listed (HDR+ / +- (Exposure) / settings / flash ) it used to be after flash. the flip option was there and now flip option is no longer there. i cleared the cache and did every possible thing mentioned online and it still didn't work.  i downloaded focal and it couldn't connect to the front camera. even instagram/snapchat does not have the flip option anymore. is there any solution or fix for this? 

things i've tried: 
- restarting in safe mode (still no front camera option).
- uninstalling apps that might have access to front camera.
- clearing caches.
-installing other camera app like focal. (which has the option but its unable to connect.

i hope i made my problem clear enough and i thank you for giving your time to help me on this.
Front Camera just disappeared on my Nexus 5! Rickyg347 2/19/14 9:29 AM
I have the same problem been trying to look for a solution but can't seem to find one only options are factory reset or send back to lg. Two things I don't really want to do ...  If you do find one please post.
Re: Front Camera just disappeared on my Nexus 5! Peter - studioio 2/19/14 11:03 AM
Hi Shaker Shamayleh, 

Have you tried to fix the camera app?
The only option left then is to backup your data and reset to factory settings.

Regards, 

Re: Front Camera just disappeared on my Nexus 5! Peter - studioio 2/26/14 11:26 AM
Hi Shaker Shamayleh and Rickyg347, 

Is your bug already fixed? Do you know what caused the problem. It would be very helpful to other users with a similar problem. Thanks in advance. 

Regards, 

Front Camera just disappeared on my Nexus 5! mayank461 3/4/14 12:31 AM
I'm facing the same problem plz let me know if their is any fix for this
Re: Front Camera just disappeared on my Nexus 5! Sriram Laxminarayan 3/4/14 4:20 AM
Hi All,

I had also been facing this strange issue. I have tried a factory reset which unfortunately does not resolve this problem.
The Google support team will be collecting my device for an inspection and have promised a replacement in case it could not be resolved.

I would advise those facing this issue to contact the Google support ASAP.

Regards,
Sriram SL


Re: Front Camera just disappeared on my Nexus 5! Himadri Pant 3/19/14 12:55 AM
I got my device last week and haven't been able take a single photo yet. The first day of the device I noticed the battery drain, to resolve which I restarted the device in safe mode. But this caused the camera app to disappear. I had to then use the camera using hangout and other apps. But I noticed, it could never turn on the back camera. I, have since reset the device back to factory settings twice but each time camera app is not able to launch at all. It just crashes on its own.
Re: Front Camera just disappeared on my Nexus 5! Tomi Sikic 3/25/14 10:28 PM
I had the same problem.
 
I uninstalled Skype and a couple of other apps that use the camera app. Restarted the phone and now the front camera option is back.
Re: Front Camera just disappeared on my Nexus 5! Kelvia Cuevas 3/29/14 8:27 PM
Any idea what the problem is.. Isbit hardware or software.. Cause I really don't want to return the phone and
.. Antone know if 4.4.3 might fix the issue ?
Re: Front Camera just disappeared on my Nexus 5! Peter - studioio 3/30/14 2:46 AM
If you have skype, try to uninstall skype first or remove the last update. Just like Tomi Sikic did.
Re: Front Camera just disappeared on my Nexus 5! Himadri Pant 3/30/14 2:59 AM

I tried all options including reseting the device to factory settings and not installing any third party apps. It would work for an hour or so, then camera app would crash to never appear again.

I requested for a new device and returned the original one a week ago. Thankfully enough the issue hasn't resurfaced again. I am now running all third party apps including Skype with the camera.

Re: Front Camera just disappeared on my Nexus 5! Johnson Ngo 4/4/14 9:07 AM
Hi I figured how to use the front facing camera! Are you still having trouble?
(unknown) 4/4/14 9:07 AM <This message has been deleted.>
(unknown) 4/4/14 9:28 AM <This message has been deleted.>
Re: Front Camera just disappeared on my Nexus 5! esha ajmera 4/4/14 7:40 PM
Even I am facing the same issue. Please help!
Re: Front Camera just disappeared on my Nexus 5! Shaker Shamayleh 4/4/14 7:45 PM
Yesss please any help would be appreciated. My problem isn't with any camera app which is what I noticed when I reset it to factory settings.
Re: Front Camera just disappeared on my Nexus 5! Halen Mattison 4/4/14 9:06 PM
Front camera has completely stopped working, I have tried "fixing the app" and I do not have Skype or Snapchat on my phone. Any advice is appreciated
Re: Front Camera just disappeared on my Nexus 5! mayank461 4/5/14 6:23 AM
plz hep

Re: Front Camera just disappeared on my Nexus 5! Halen Mattison 4/7/14 5:01 AM
Yes the front camera still does not work on my phone
Re: Front Camera just disappeared on my Nexus 5! Kelvia Cuevas 4/7/14 4:56 PM
Has anyone gotten the front camera ti worm.. I hace booted un safe mode and the option os still not available.. I am starting to think it is a hardware issue?
Re: Front Camera just disappeared on my Nexus 5! Kelvia Cuevas 4/7/14 4:57 PM
Yes i am still having trouble what did you do ti fix it
Re: Front Camera just disappeared on my Nexus 5! Remi Fjelldal 4/9/14 12:05 AM
Same here, my front facing camera dissapeared from every camera app.

With so many cases Google should be made aware!

Re: Front Camera just disappeared on my Nexus 5! Sriram Laxminarayan 4/12/14 8:12 AM
Hi
I am still facing this issue. Please let us know how you fixed it.
Re: Front Camera just disappeared on my Nexus 5! agubernmerida 4/13/14 11:15 AM
Same here. I have no option to switch to my front camera... 
Re: Front Camera just disappeared on my Nexus 5! Peter - studioio 4/15/14 12:07 PM
With so many cases Google should be made aware! 
As far as I know they are aware of it and working on it. A lot of people are 'helped' when they uninstall Skype. But other apps can cause this problem too. 
Front Camera just disappeared on my Nexus 5! Chingfei Chen 4/16/14 7:12 AM
After factory reset, i am still having the same problem. Where can i get the apk to reinstall the camera app which is not third party app?
Front Camera just disappeared on my Nexus 5! Chingfei Chen 4/16/14 7:12 AM
Front Camera just disappeared on my Nexus 5! XtianZark 4/16/14 1:06 PM
Google just released the official Google Camera app..  Can anyone test to see if it helps brining back the front camera option?
Front Camera just disappeared on my Nexus 5! Antonio Vathiot 4/16/14 1:29 PM
No the problem isn't solved!!! What the hell...
Front Camera just disappeared on my Nexus 5! agubernmerida 4/16/14 1:39 PM
With the camera google update I see the option to switch to the front camera. Unfortunately, the camera software crashes when I press it: "camera error: cannot connect to the camera"
Front Camera just disappeared on my Nexus 5! XtianZark 4/16/14 2:06 PM
I am willing to bet this is a hardware issue but I am going to wait for 4.4.3 before I RMA the phone.
Front Camera just disappeared on my Nexus 5! Deepu Ramachandran 4/17/14 9:25 AM
Same problem here.front cam never worked.updated to the latest Google camera that released on April 16th.Even that too have the same problem.never expected Google to ship such an awesome device with this silly yet stupid bug...really disappointed as am running out of a solution that I think will be probable.
Re: Front Camera just disappeared on my Nexus 5! Chingfei Chen 4/23/14 9:19 AM
I am still having this problem although it is under safe mode. Please find out the way fix it. Or, how can I help you? report data? how?
this problem is really annoying!!!
I can't believe I have a smartphone with a front camera but no function!!!!! 
Re: Front Camera just disappeared on my Nexus 5! agubernmerida 4/23/14 10:22 AM
In addition to the problem commented in this thread, I have also noticed that I cannot access the camera settings on the new google camera app.  
Re: Front Camera just disappeared on my Nexus 5! Rajeev Krishna 4/24/14 1:49 PM
Facing same issue. Google is not supporting this. They asking me to replace the phone with LG .. That too with a refurbished one.. This is annoying.
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 4/25/14 8:39 AM
I'm having this issue too, tried everything: deleting cash, reinstalling camera, safe mode, factory reset, etc... If Google will not do anything with this, I'm done. I'm tired of problems on Nexus 5 (I will not send my Nexus for replacement again, last time it got lost and whole bunch of other things and I ended up waiting for 4 months).

I'm concerned it has something to do with mm-camera-daemon bug, because it occured at the same time.

btw. Another thread about this issue: link
Re: Front Camera just disappeared on my Nexus 5! Sriram Laxminarayan 4/25/14 9:20 AM
Please contact Google support ASAP.
They had initiated RMA process and my device was replaced.
However the sadder part is that they still do not have any idea about the root cause of this issue!
(unknown) 4/25/14 9:49 AM <This message has been deleted.>
Re: Front Camera just disappeared on my Nexus 5! no_one_no 5/13/14 10:25 PM
I also have this problem, try everything still can't fix it
Re: Front Camera just disappeared on my Nexus 5! MihaiDoana 5/15/14 2:58 AM
Hello Guys,

Same issue here!!! I can only selfie myself :) beacuse the back end camera (8mp) is not working!
This is really embarrassing...such a lovely phone with such a lot of bugs...but this one is really needed to be fixed..we all need the camera.

Google please do something because I did it all and I am out of options:

1) factory reset/ including from safe mode did it for 3-4 times;
2) clear cache/disable enable app, updates and even uninstall Skype and almost everything that uses camera;
3) updated camera to the new version..uninstalled it for several times.

If anybody has it resolved without RMA..please let us know!
Re: Front Camera just disappeared on my Nexus 5! Himadri Pant 5/15/14 3:07 AM
Contact Google support and if your phone is under warranty period of one year from date of purchase, it will be replaced. 
I had the same problem. Luckily, after replacement, this camera malfunction nuisance hasn't recured.

I had followed all possible suggestions of removing third party apps such as Skype/ Instagram etc. and reset to factory settings, but nothing had worked.
Re: Front Camera just disappeared on my Nexus 5! Thanannjai 5/19/14 3:18 AM
I too am facing the same problem. And, the replacement of phone will be done if the nexus is brought from their play store. If you got the phone from any other retailer, then they are asking to contact the LG Support!!!!!! Good Grief....after I have been trying out for a month long, now they say that they cannot do anything more than this and to get a replacement via LG!!!
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 5/22/14 8:55 AM
I have a great news: I found a solution!

If you don't have a RMA option like me, it's possible it can be fixed with just disconnecting and reconnecting the front facing camera.

Try deleting cash, reinstalling camera, safe mode, factory reset, etc. before doing this.
Proceed at your own risk!

1) Remove the back of the phone (beginning of the video).
2) Unscrew the top plastic plate (7:15 - 8:10).
3) Disconnect and reconnect front-facing camera flex cable (13:43 - 13:57).
4) Put everything back together and you're done.

Viola!
I hope it helps someone.
Re: Front Camera just disappeared on my Nexus 5! Shaker Shamayleh 5/26/14 9:04 AM
Hey mike I just followed exactly step by step what you have mentioned. However , the front facing camera is still not appearing. Is there anything else I should try now that I have opened my phone anyways?
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 5/26/14 9:29 AM
Hi Shaker,

I'm sorry to hear that. Did you try deleting cash of the camera app? That could help... If not, I would try to disconnect and reconnect it again, I did it for 2 times, because for the first time it didn't work. I also cleaned the connector with a piece of cloth for display cleaning. Let me know if it worked.

Re: Front Camera just disappeared on my Nexus 5! Shaker Shamayleh 5/26/14 9:37 AM
Yes I've deleted the cache and its still not working. I'm gonna try to reconnect it again now and clean the connector. Is it okay if I switch the phone on while its unassembled just to try out the camera? Or should I rescrew everything back before I do?
Re: Front Camera just disappeared on my Nexus 5! Shaker Shamayleh 5/26/14 9:37 AM
Re: Front Camera just disappeared on my Nexus 5! Shaker Shamayleh 5/26/14 9:37 AM
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 5/26/14 10:17 AM
Honestly, I'm no expert in this, sorry. I said to myself I won't risk anything and give it a time and always assembled the phone again.
Re: Front Camera just disappeared on my Nexus 5! Remi Fjelldal 6/4/14 11:11 PM
My front facing camera started working again yesterday before I recived the 4.4.3,and it worked after i installed it too. But this morning it stopped working again! And my camera app is in front facing mode so now its not working. My other camera apps like snapchat and instagram are working because the are in the Main camera mode. Now i know that it is atleast alive! But super anoying to loose it right away.
Re: Front Camera just disappeared on my Nexus 5! Jan S1254 6/9/14 6:59 AM
Delete the cache and you will have the main camera back
Re: Front Camera just disappeared on my Nexus 5! (unknown) 6/11/14 11:05 AM
Same problem here. Anyone ever find a solution?
Re: Front Camera just disappeared on my Nexus 5! Marina Quinones 6/29/14 11:13 PM
Yes I am help please
Re: Front Camera just disappeared on my Nexus 5! Peter - studioio 7/3/14 2:51 PM
Hi All, 

If you are still facing this problem, please check or try these thing:
  • update to the latest android version
  • update the camera app to the latest version
  • go to the Apps Manager then select Camera. Select "Force Stop", "Clear Cache" and "Clear Data." After that, re-launch the camera app or reboot your phone
  • if the problem isn't solved yet, try to reboot in safe mode. If it is solved in safe mode, then third party apps are causing this problem and Google can't support you on this.
  • Try to uninstall the third party apps which have access to the (front) camera and see if it solves your problem.
If you solved your problem, please share with us how you solved it.

Regards, 

Front Camera just disappeared on my Nexus 5! foohooboo 7/7/14 8:15 PM
I had the same problem. Uninstalled Skype and rebooted and everything is fine now.
Re: Front Camera just disappeared on my Nexus 5! no_one_no 7/31/14 2:30 AM
can't solve the problem, at the end choose to replace the phone.
Re: Front Camera just disappeared on my Nexus 5! janet Faulkner 8/8/14 9:00 AM
I too had this issue and it was driving me crazy!  The following did not resolve the issue;

1. Force quit & empty camera cache
2. Reset phone (which, Ty google you have made this process breathtakingly easy)

The following resolved my issue;

1. Uninstall Facebook Messenger app.  (Which is a shame, because that was a really fun app!)

Best!

Re: Front Camera just disappeared on my Nexus 5! janet Faulkner 8/9/14 5:39 PM
I take it back.... My issue has retuned 😩
Re: Front Camera just disappeared on my Nexus 5! K.Walker 8/13/14 2:31 PM
I had the same problem and found that when I set the camera to HDR. The front facing camera dissapears. When you turn off HDR the ... (Settings icon) appears, when you click settings you have the option to select your front facing camera.

Hope that helps.

Re: Front Camera just disappeared on my Nexus 5! renuka.chutani 8/16/14 6:36 AM
I am facing same situation..even camera stops responding when ever I update application..then I have to uninstall update which only resolved back camera issue..front camera still does not work..
Please share contact info to contact Google support on this...
Re: Front Camera just disappeared on my Nexus 5! renuka.chutani 8/16/14 6:36 AM
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 8/24/14 11:27 PM
Today the front camera stopped working again and this sollution (nor any other) no more works for me...
Re: Front Camera just disappeared on my Nexus 5! Sam Paesen 8/25/14 8:46 AM
Never had any problem with my front facing camera until suddenly it just stopped working in every app. Now my rear camera isnt working eather because by default it opens with the front camera. So it automatically shuts down. Help!!!
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 8/29/14 1:34 AM
Yes, this happends when it can not connect to the camera. Simple clearing of camera app data solves it.
Re: Front Camera just disappeared on my Nexus 5! Mike Mareš 8/29/14 1:44 AM

Today I installed the new front camera and this is what I saw on the old one (Sorry for big detail, camera couldn't focus more closely):

The old front camera had some of the wires exposed, which could cause the problems. Anyways, after replacing it my front camera works like charm!
Re: Front Camera just disappeared on my Nexus 5! Jurgen Jacquemijns 9/9/14 4:31 AM
I'm experiencing the same issue.

My front camera did work untill mid august somewhere, don't know what happend.
I just wanted to switch to front camera on de google camera app and received the message that cannot connect to camera. Had to stop de app manually and delete de cach and memory of the app. Then the camera app works, but still not the front one.
Tried with different camera apps, but nothing works. I even deleted all the apps which might use the camera for some reason but still no success... Could it be something to do with the latest Nexus 5 update? How can I see that my front cam is broken maybe?
It's strange...

thanks for any help on this one.

Re: Front Camera just disappeared on my Nexus 5! Soroush Yousefisahi 9/10/14 7:26 PM
Hi,
I bought a Nexus 5 today and it didn't have the front camera key, too. But when I updated the camera it appeared and the whole camera theme changed.
(unknown) 9/17/14 11:27 AM <This message has been deleted.>
Re: Front Camera just disappeared on my Nexus 5! Raymond Mojica 10/1/14 4:48 PM
How did you fix the front camara problem? Mine gives you the option but inmidiatly closes no moment you tried to use it
Front Camera just disappeared on my Nexus 5! Nitesh Kanojia 10/25/14 5:09 AM
Steps to resolve front camera
Front Camera just disappeared on my Nexus 5! Gurbinder Pabla 10/30/14 7:36 AM
Mine disappeared to on my nexus 4. The front camera option was really gone. I reset to factory settings but it still hasn't apperead
Front Camera just disappeared on my Nexus 5! chris leemans 12/28/14 12:59 PM
Updated to 4.4.4 and then I can use 2 options: click on The circle with the Lightning icon or press and hold The center of the screen. In both ways I can select The front camera. Hopeful this is useful for others.
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