Categories: Feature Suggestions : Maps : Mobile - iPhone : Mobile App :

We really need user controled screen dimming for Google Maps on iOS

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We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 3/14/13 2:35 PM
The latest update to Google Maps for the iPhone (V 1.1.6.5479, gmm-ios) introduced automatic screen dimming between turns.

(Since Google conveniently didn't include this 'feature' in their list up updates, it took me a bit of futzing around this week before I could figure out what the heck was going on, because at first I thought my iPhone was broken.)

After you complete a turn, if there is not another turn for a few miles the screen dims so it can barely be seen. When the next set of direction comes up the screen brightness comes back up and we get our turn-by-turn. Then a minute or so later after you complete the turn, the screen dims again. It you tap the screen with your finger the brightness comes back up. But this is a distraction when you are driving.

I guess this feature conserves the battery, and backlight, so it's not such a terrible idea.

However, there is no way to turn OFF the feature. When I'm on a series of back-country roads I really need to see the display all the time without constantly tapping the screen.

Changing iphone settings, such as auto-brightness on or off; or telling the iPhone to never sleep has no effect.

In searching around, it appears that the Android version had this feature also, but the user was able to turn it off in the settings. On the iPhone it's not possible. The previous version for iPhone did not have this feature, the screen never dimmed between turns.

This is enough of a pain in the neck for me, that I actually switched to Apple's turn-by-turn directions which do NOT dim the screen. Their directions were rubbish, but at least I could see them well enough to ignore them (sic).

I guess the fact that Apple's Map app doesn't do this also confirms that it's an issue with the Google app.

Re: We really need user controled screen dimming for Google Maps on iOS Jason Wines 3/15/13 1:32 PM
Amen Capt'n Bob, your post couldn't be written better. Google Maps on iPhone is really great and it quickly took over the top spot in my Navigation apps. But this dimming feature is going to make me switch.
We really need user controled screen dimming for Google Maps on iOS Paul Atwater 3/17/13 11:16 AM
Wanted to add my agreement to this post and I'll be switching back to Apple maps until this is fixed. My screen nearly blacks out when it "sleeps" between directions, but after several wake ups by tapping, it becomes unresponsive and even after closing out of the map, my screen remains dim and I have to readjust each time through iPhone settings.

This was an obtrusive, unnecessary update by Google

We really need user controled screen dimming for Google Maps on iOS Paul Atwater 3/17/13 11:16 AM
Re: We really need user controled screen dimming for Google Maps on iOS gabe zentall 3/19/13 7:15 PM
argh, this feature is SO aggravating! and it is compounded by the fact that if you touch the display to "wake" the app it registers the touch and turns off the GPS guidance.  there's got to be a better way to preserve battery life.
Re: We really need user controled screen dimming for Google Maps on iOS Abby - Google Community Manager 3/20/13 2:43 PM
Hi all,

Auto-dimming is a new feature in Version 1.1 of Google Maps for iOS that we implemented based on user feedback about battery usage.  It is meant to conserve battery during stretches of road where there is no upcoming turn.  The screen will light up again before you are approaching another turn.  Note that the screen is designed to dim even if your phone is plugged in to charge, if your battery is below 30%.

Thank you for sharing your thoughts with us.  I’ve passed your feedback along to the team.

Abby
Re: We really need user controled screen dimming for Google Maps on iOS Sbaecker 3/20/13 4:18 PM
Abby
"Note that the screen is designed to dim even if your phone is plugged in to charge, if your battery is below 30%."

If that is how it is supposed to function, then something is wrong. On power, even at 100%, the screen is dimming.

Sometimes, tapping the screen will not get the screen to un-dim either, and bleeds into other background apps (like music, spotify, etc) while navigation is running. While the battery conservation would be great when off power, no option to disable or shutting the feature off when plugged in is a distraction, and possibly dangerous.

I'm using apple maps for now. I hope this is changed soon.

Re: We really need user controled screen dimming for Google Maps on iOS Gmaps was great 3/20/13 4:27 PM
Abby, google maps was great before this screen dimming thing was introduced. Most people will plug in their phone when driving using gps. This new dimming feature has made maps unusable, it's highly annoying, and it is just dangerous to the highest extent. Please remove this feature, or add a toggle to disable it in ios. Nobody likes it. It's a fail on googles part.  
Re: We really need user controled screen dimming for Google Maps on iOS Abby - Google Community Manager 3/20/13 4:29 PM
Hi Sbaecker,
Thanks for your post.  I'll look into this.
Abby
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 3/20/13 4:45 PM
Abby,

I've had my phone charged to 100% and plugged in to continue charging while driving, but the screen still dims. I know for a fact it is never even close to 30%. 

I'd like to mention one obvious issue which has not been  stated... this is a huge safety problem.

When the screen goes dark, I've got to take my eyes off the road to tap and restore the backlight. Then when the screen lights up you find yourself focused on the iPhone to verify where you are and when the next turn is coming up.

And worse, if you happen to tap in the wrong place on the screen (easy to do when the display is dark) the display jumps to the point on the map you touched, and now you have to find the 'resume' button to get the whole process back on track. Finding and tapping the 'resume' button is really not fun and games while the car is moving.

Bob




Re: We really need user controled screen dimming for Google Maps on iOS Sbaecker 3/20/13 5:02 PM
Thank you!
Re: We really need user controled screen dimming for Google Maps on iOS BobJP 3/21/13 6:04 AM
I've also experienced this new "feature."  Yesterday I was taking a 2 hour trip using Google Maps.  I had my iPhone 4s plugged into the charger.  As everyone has stated the screen at some point went dim.  At first, if I touched the screen it would light back up to normal but after about 15 minutes even this didn't work.  There were several stretches of 40+ miles without any turns.  Touching the screen wouldn't un-dim the screen.  Worse, I received a phone call while the screen was dim and it still wouldn't un-dim.  It was a pretty bright day.  Between the dim screen and the sun I really couldn't see the phone controls to even answer (I don't have auto-answer enabled).  Even powering down and starting back up didn't always un-dim the screen.
Re: We really need user controled screen dimming for Google Maps on iOS escapedturkey 3/21/13 11:20 AM
Please make it an 'option'. The auto dimming makes it difficult to glance at the screen while driving. 
Re: We really need user controled screen dimming for Google Maps on iOS DJ Walker 3/22/13 6:33 AM
Please make it an option.  It is annoying and dangerous when driving.  I ALWAYS have my phone plugged in while navigating in the car so battery life is not an issue.
Re: We really need user controled screen dimming for Google Maps on iOS escapedturkey 3/22/13 6:46 AM
It really should be a quick release patch. He is right. It is dangerous while driving.
Re: We really need user controled screen dimming for Google Maps on iOS Curtis Lane 3/22/13 5:10 PM
This needs to be changed as soon as possible. I have currently switched back to using the apple maps app, which is also terrible
Re: We really need user controled screen dimming for Google Maps on iOS ali.ayoub 3/23/13 5:43 PM
I switched to apple maps too, cannot drive with this feature on
Re: We really need user controled screen dimming for Google Maps on iOS j_law66 3/23/13 9:53 PM
I agree with above posts. This feature is really distracting. Now that I know the design is to bring the screen brightness back up as the next turn approaches, I can see why this is perhaps a good idea. But for the moment it is entirely lacking in execution. Of particular concern is the fact that, as others have mentioned, once google maps dims the phone the phone does not un-dim if the user goes to access any other features. When this happens during daytime hours it essentially makes the phone unusable until you can get back into setting and manually adjust the brightness again. That is obviously not an acceptable "workaround."
Re: We really need user controled screen dimming for Google Maps on iOS Robert Whittington 3/24/13 10:04 AM
Abby,
I appreciate the battery issue but I have it plugged it into a 12v charge so the point is moot. Meanwhile I almost totaled my car on the 105 Freeway by this unexpected dimming. In other words, it's a very dangerous implementation and there should be a means of turning this useless feature off.
Thanks,
Rob W
Re: We really need user controled screen dimming for Google Maps on iOS Sbaecker 3/24/13 5:24 PM
If anyone had done much road testing on their team with that release, I'd think they would have caught this. Makes me wonder what their QA practices are like.

I've just uninstalled and switched back to Apple maps for now. If the accuracy of the maps keeps improving, and with the OS integration, I'd have little reason to switch back.

Re: We really need user controled screen dimming for Google Maps on iOS Nina Rose 3/24/13 8:26 PM
I have also nearly run off the road because of the problem of continued dimming into my other apps.  I want the screen to be continually bright so I can observe forks in the highway when Google Maps sometimes forgets to tell me which side of the fork to take.  I want the screen to be readable at all times, it is essential. For those who worry about battery life, get an adaptor and plug the phone into your car!  This automatic dimming feature is dangerous and micro-manages the gps function of Google Maps.  Please remove it as soon as possible!!
We really need user controled screen dimming for Google Maps on iOS drgroove101 3/24/13 9:00 PM
Found this while googling how to turn off the dimming feature on google maps.

Recently took a 3 hr road trip this weekend and I totally agree that the dimming feature is distracting, dangerous and broken.

While driving I noticed the screen dimming and immediately tapped the screen to in dim. This caused the directions to pause, and I had to hit the resume button. The screen brightened back up for a few minutes then went dim again. This immediately frustrated me as I like to be able to view the map at all times to see upcoming roads and exits. I tried going into the settings and turned off auto dimming and autolock which had no effect. Frustrated and embarrassed (I was boasting to my passenger how awesome google maps was, and how it had replaced my standalone GPS, only to have the screen unnecessarily dim) I just let it go and tried to ignore the dimming. I was on stretch of road of over 100km before the next turn, the screen was dim for a while, hitting the button to change a podcast, the screen did not brighten up and stayed dim. Wow. Total fail. I had to go into setting and move the brightness slider for it to brighten again.

The whole time from the beginning of the trip my phone was 100% charged and plugged into my car charger. Why is the screen dimming?

This feature needs a toggle off option ASAP please!

We really need user controled screen dimming for Google Maps on iOS bassprocm 3/25/13 12:54 PM
I agree with the majority of the comments.

1) Fix the bug (it dims regardless of the battery percentage)
2) Make it an option.

On a similar topic, can you provide the option for a night mode (automatically activated when the sun sets)?

We really need user controled screen dimming for Google Maps on iOS Bill Morton 3/25/13 2:07 PM
Just wanted to post my results. I too was bitten by this bug, with my phone plugged in, charge at 100% and screen lock set to never the app would still dim down and become unusable in between turns. The inability to change this setting, and disable it from dimming makes the app unusable to me.

Please add a user configurable option to defeat the dimming in between turns, and it should really be disabled if external power is connected.

We really need user controled screen dimming for Google Maps on iOS Kevin Neff 3/25/13 3:25 PM
I had switched to Google Maps in place of my Mapquest Mobile app and had been basically content but now I'm back to Mapquest as I find the dimming a huge disappointment. I prefer to see for myself when I want how much further I may have on a particular road without having to wake it up. Thanks for the thread.
We really need user controled screen dimming for Google Maps on iOS escapedturkey 3/25/13 5:57 PM
ETA on fix? I would think this should be a priority patch, or reverse patch, to prevent 'dangerous' accidents and potential legal issues.
Re: We really need user controled screen dimming for Google Maps on iOS John Leder 3/25/13 6:03 PM
Sometimes the screen stays dim and you need to go into the iPhone setting to manually brighten.  You broke the app and it remains that way. I will continue to use the brightly broken Apple maps until you fix the dimly broken Google maps.  Better to know where I'm going (right or wrong) than drive blind.
Re: We really need user controled screen dimming for Google Maps on iOS Hart Traylor 3/26/13 7:20 PM
Hi Abby, while u appreciate the attempt to conserve my battery life (and might I add I absolutely love google maps) I must agree with the majority here. This feature needs to have the ability to be turned off. When I use my phone for GPS I plug it in so conserving battery life is not a priority for me. Also as it had been stated before 2 problems with this feature is that 1) when you touch the screen to wake it up it exits the navigation mode and you must press resume to get back to it. 2) (and this is truly a pain) it often times causes my phone to dim even if I close out of maps. I end up having to turn off my phone and back in ink order for it to no longer be dimmed.

Please make this feature one that can be turned off. Thank you.

We really need user controled screen dimming for Google Maps on iOS Ben Mattison 3/27/13 12:22 PM
Chiming in to agree with the comments above. I used turn by turn directions today for the first time since the update and found the frequent screen dimming to be a major problem.

I can confirm that the screen dims even when the battery is near 100% and the phone is plugged in. An additional bug: the phone didn't return to full brightness when tapped.

I will be using Waze until this problem is fixed.

Re: We really need user controled screen dimming for Google Maps on iOS pspEgg 3/27/13 2:06 PM
Abby, if you press the home button while maps is dimmed, the entire OS is kept dimmed until you do Settings>Brightness &.... 

It can be very dangerous.
Re: We really need user controled screen dimming for Google Maps on iOS Andrew Tencati 3/28/13 10:04 AM
A recent trip to a few new cities made me switch back to the POS stock apple mapping program even though it did ask me to make a u-turn in the middle of I-5.   I spent more time F'ing with the brightness controls which are nearly impossible to get to anyway that I probably looked like a drunk driver on the road.  

This is a God Awful design and should have the option to turn it off at least!!!!

Done with gMaps until this issue is resolved
Re: We really need user controled screen dimming for Google Maps on iOS Andrew Tencati 3/28/13 10:06 AM
In addition, I noticed if the app is running in the background it will CONTINUE to take over the brightness settings.  Multiple times it dimmed my phone while I was making a call.    Hands free of course!
Re: We really need user controled screen dimming for Google Maps on iOS MrWizard 3/28/13 2:21 PM
Abby,

I agree 100% that the phone dims when using Google Maps, no matter what the battery power level is, and even if it's plugged in. I used the app today and my phone was at 100% charge, and I also had it plugged in (which I always do when I'm in the car), and it kept dimming the screen throughout my entire 2 hour trip. I understand the thought about battery saving, but I also agree with previous comments that, if you're smart, you should know to plug it in while using any GPS app. If you're not smart enough to know that, you probably shouldn't be driving a car anyway!  This dimming feature is very annoying and, at the very least, you should have an option to turn it off.
Re: We really need user controled screen dimming for Google Maps on iOS Mosart Sebben 3/29/13 6:37 AM
It's worse than just annoying... If the screen is dimmed out and you get an alert (like a calendar alert), you are dimmed forever, until you go to settings and adjust brightness again. Same if you press the home button while in the dimmed out mode.

I guess there a good reason why Apple did not allow dimming (brightness control) by 3rd party apps until iOS6.
:-\
We really need user controled screen dimming for Google Maps on iOS DFB 3/29/13 7:01 AM
Thanks for the info Capt'n. Like others here I:
A) thought my iphone was broken
B) have switched (sadly) back to Apple maps.

Google were gifted a free ride for their maps app with the terrible Apple maps. How could they mess this up so badly?

We really need user controled screen dimming for Google Maps on iOS MrMars 3/29/13 1:28 PM
Thank you Apple Maps for guiding me from Michigan to Gulf Shores Alabama safely and without dimming the screen even once :-)
We really need user controled screen dimming for Google Maps on iOS Sudhanshu Choudhary 3/30/13 7:42 AM
The dimming fiasco is a deal breaker. Please fix this asap.
Re: We really need user controled screen dimming for Google Maps on iOS Dan Dankert 3/30/13 5:57 PM
After using Google maps on our last 5 hour trip, this feature caused me as the driver or my wife as a passenger tap the screen constantly. Many times causing the navigation to end.  A few times, after exiting the app, the screen would not become back to normal brightness until going into settings and resetting the brightness.  This was so bad with sunglasses on that the screen at times was close to black.  My wife would follow along on Apple's Map app to let me know what was going on at time in a new city and see what streets were around us.  Please make a update to allow us to turn this "function" off if plugged in.  thanks, Dan
Re: We really need user controled screen dimming for Google Maps on iOS Gmaps was great 3/30/13 7:47 PM
To EVERYONE in this group.

I have a temporary fix for this horrible new feature of google maps.

After you've selected your route and the voice guided navigation has started, press the home button to exit the navigation screen and return to your home screen. Google will continue with the voice prompts in the background. Your screen will remain at normal brightness. If you want to check the map, simply open it again, then press the home button immediately to get back to the home screen. Run google maps in the background unless you are actively using it (touching the screen) and your brightness settings will not be affected (thus far). Upon arrival... force quit google maps by double clicking the home button, holding the icon, and tapping the X. This has worked for me for the past few days. It's a bit bothersome, but it allows the app to be used (even with these issues it's still better than any other nav app)

To GOOGLE

It's time for damage control. Release a patch, update, or fix for this. It's a horrible feature and was clearly never tested. It's been a couple weeks since the update that conveniently neglected to mention this new feature in the update details. An update or off switch should have been implemented at the beginning. Who ever thought this would be a good idea has clearly never driven a car before. You've managed to make navigation dangerous to many loyal users. 
We really need user controled screen dimming for Google Maps on iOS AB2013 3/31/13 6:00 AM
While I agree that this needs to be fixed, I think several of you morons that are blaming this app for nearly getting in an accident need to re-evaluate how you drive. If you are at any time paying more attention to your navigation system than to the road you are wrong and at that moment you are just as bad if not worse than a drunk driver. To rely solely on a navigation system to get to where you are going is just plain lazy and irresponsible.
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 3/31/13 12:12 PM
Since I started this thread I've done more experimenting with the app, so here's an update. And before I even start, let me say I agree with AB2013 (although not the phraseology), the most important thing is to drive your car and not get all wrapped up in messing with the display. In my tests I have not touched or tapped the display and have pulled off the road and stopped before adjusting anything.

First of all the dimming is more complex than it first appeared, in that I can see at least 3 levels of dim. [1] we have no dimming, full on brightness. Then there is [2] a first level of dimness, where I can almost, but not quite, see the display well enough to read it, and finally [3] total black, nada, zero, nothing. Why do I care? Because it seems the issue is more complicated than just a simple dimness. Google Team Map has either got tangled up in their own underwear or tangled up in Apple's underwear when it comes to screen brightness.

Another point is that the screen wakes up at various distances from the next turn. In some cases I've observed 2 miles out, in other cases 1/2 mile out. If this is correlated to my speed, and how long until the next turn I haven't noticed. 

Both of these facts lead me to believe that fixing the issue will require completely removing the 'feature' and rolling back to full on brightness all the time, as in the initial release. It appears that interacting with Apple's brightness controls is too complex for any kind of granularity. And giving the user choices and control could make it even worse.

Next, if you make a wrong turn when the screen is dimmed, I have discovered you are REALLY down a rathole.

Listen up Google Team Map because you can duplicate this test on your next drive to the Mountain View Mother Ship from San Francisco.

A few days ago I set up a route from downtown SF to Palo Alto on US 101. As I was leaving the city, it being a really beautiful day, I decided to go down 280 instead, so I took the cutoff towards Daley City and Pacifica towards 280. When I took my detour the screen was dimmed. Remember I don't touch or tap my screen, and I thought this would be a good test of the dimming.

What I expected was that as soon as I left my programmed route the app would wake up and give me a new set of directions and turn on the screen. As expected, I started getting audible redirection, BUT surprise, the screen stayed dim! Now we all know that in a case like this the first few re-directions will be to make some sort of U-turn and get back to where you went off course.

And sure enough, I'm told to exit and make a U turn. But here's an additional rub. The directions called out exits by number. Unfortunately the signs on this section of freeway don't include exit numbers, so I had no idea where to turn. If I could have seen the map, this would not be a problem, because you can see where the exit is on the map, but with the screen dark, no place to go (literally).

It wasn't until many miles further down the road, when the app stopped trying to get me to do a U-turn and gave me a completely new route down 280 that the screen finally went back on. So the moral of the story, if you think not seeing the display until the next turn is a bugger, just wait until you make a wrong turn with the screen dimmed.

I'm thinking of suggesting a new motto for Google Team Map...  "Wherever you go, there you are!'

OK, I don't mean to give the Google Map Team a hard time, and even with this flaw I still use the Google Map App over the iPhone version. But, it would be really nice if we could get some feedback on this issue from them, while they are working on the update.

Next up, we'll try to educate Google Team Map as to why we really need to see the map all the time, even if the next turning event doesn't come for many miles.

Hint: it's called 'position awareness' and is very important to any kind of navigation.
Re: We really need user controled screen dimming for Google Maps on iOS Andrew Franklin 3/31/13 4:19 PM
This is absolutely disgraceful! I can't believe that a company such as Google is allowing the screen dimming problem to exist and not issuing any kind of fix.

This is Google's way of giving us Apple people the finger.

"Let's add this really stupid feature that no one asked for and that will endlessly frustrate and annoy the users. It'll be totally hilarious! The screen will dim so that users can't tell how far they are from their next turn. Then at a random distance from their next turn the screen may or may not brighten so they can panic as they miss their exit on the highway and the next exit isn't for another 25 miles. We'll get those iOS users so good! They thought we brought Google Maps back to iOS for the users' benefit? We did it for the laughs. First, we rope them in with an app that works perfectly. Then, once they are comfortable and enjoying the experience, we'll drop the auto dimming "feature" bomb on them. When they come to the forums and complain about the new "feature", we smile and pretend that we actual care and say that we are "looking into it". Instead we'll do nothing and laugh at their pathetic attempts to goad or persuade us to fix the problem."

Yup, you got us good Google.  It's no longer funny. You can fix the app now.

Kthanksbye

Re: We really need user controled screen dimming for Google Maps on iOS faithengineer 4/1/13 12:42 PM
Glad I stumbled on this thread. Google Maps is simply unusable in its current form. As many have mentioned, this is dangerous trying to see roads and arrival times on the screen. I've switched back to Apple Maps. I can't believe anybody thought this was wise for phones that are plugged in. 
Re: We really need user controled screen dimming for Google Maps on iOS Roy Brabson 4/2/13 11:33 AM
Abby, can we have an option to disable it?  This is incredibly annoying when battery life is not an issue (short trip and/or the iPhone is plugged into a power source).  I use the mapping program for more than just turn-by-turn directions, including looking at the estimated arrival time.  With the screen dimmed, it is impossible to read this while wearing sun glasses.
Re: We really need user controled screen dimming for Google Maps on iOS Wazzu Cougars 4/4/13 6:14 AM
When plugged in to charge, that screen should NEVER dim. PERIOD. If Garmin had pulled this, they would have been out of business. The first wrecks caused by their devices would have cleaned out their cash-on-hand defending the lawsuits, and the subsequent crash in sales would have left them in bankruptcy.

I love GMaps and its voice nav integration. But until Google WAKES UP to the very real danger this app poses in its current form, it stays deleted from my iPhone. Siri may be a scolding, aggravating nag, but at least she's not trying to wreck your ride.

Until this is fixed, it is official: THE GOOGLE MAPS APP SUCKS because it is DANGEROUS and if you have any regard for life and limb you will follow my lead and DELETE IT from your iPhone until this fatal bug is forever removed from the app. The life you save could be your own.

Apple is laughing all the way to the bank. Wazzu Cougars 4/4/13 6:30 AM
You only had ONE JOB. Make Google Maps better than Apple Maps. And you screwed it up.
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 4/4/13 11:21 AM
OK, some more info for Google Team Map.

So why would I want to see the display all the time, even if my next turning action is not for many miles.

* Trip planning. Say I'm on a long trip and a sign comes up telling me there is a rest stop in 2 miles, and the following rest stop is 15 miles after that. It makes a difference to me whether my next turn is 10 miles away or 20 miles away. If it's 20 miles I can pass this stop and take the next one. If my turn is in 5 miles I better stop right now because if I pass it I have to turn before I get to the next stop.

* Traffic planning. I'm behind a line of slow trucks. I'd like to pass, and if I know I've got 3 miles or more to go before the next turn there is plenty of time. If I've only got a few miles, I better suck it up behind the trucks and not worry about getting back in the right lane.

* Gas planning. Similar to the above, just concerning gas stations I can see at exits.

* Position awareness. This is particularly important if there are series of turns coming up, in an area that's unfamiliar. Depending on how the turn is called out, by exit number or something else that's not obvious on the road sign for the turn, I need to see a picture of the upcoming turn on the map so I can make it based on what it looks like. 

* More trip planning. Since the google map takes traffic into account to calculate time to destination, this is a big help if for deciding when to switch drivers on long trips.

I could go on, but you get the idea. We need that map to stay visible at all times.

One last note. I assume The Google Team Map is going to address this issue in the next app release. It's a little disappointing that we've not heard back anything at all on this issue. It could be that the Google Legal Team would like to ignore this issue until it goes away. Whatever.

If you have subscribed to the thread I'd suggest you pass a long a link to anyone else using this app and encourage them to make a comment. The reason is that as long as new comments are added then this link stays up on the top of the pile, which helps our visibility. It is hard enough to find this thread in the first place (as several folks have commented upon), but the more views and comments we have should improve findability and put a tad more pressure on the issue.

And remember, "Wherever you go, there you are!"

Re: We really need user controled screen dimming for Google Maps on iOS jjs6791 4/4/13 1:05 PM
I agree, please make this an option to turn off
Re: We really need user controled screen dimming for Google Maps on iOS Bogriver 4/4/13 2:20 PM
Agree...fix this quickly!  No need to dim unless its dark.  Stupid and dangerous feature...
Re: We really need user controled screen dimming for Google Maps on iOS Wazzu Cougars 4/4/13 8:13 PM
Sorry GMaps Was Great, but running maps IN THE BACKGROUND sorta defeats the purpose, n'est pas?
We really need user controled screen dimming for Google Maps on iOS Kelvin Jiang 4/5/13 11:00 AM
Found this post after googling to try to disable auto dimming of using google maps turn by turn, please make it an option, it's making this great app worse now and google you are losing your loyal customers because of this feature!
We really need user controled screen dimming for Google Maps on iOS rytch 4/5/13 1:29 PM
Yes, this problem has really crippled this app!  Please, Google, issue an update soon to solve this dimming problem!!!
rytch 4/5/13 1:29 PM <This message has been deleted.>
We really need user controled screen dimming for Google Maps on iOS tmountjr 4/5/13 2:09 PM
Adding my voice to request a fix. I too have noticed a bleed-through of this effect into Spotify and once there the only way I've found to fix it is to lock the phone and then unlock it - that always brings the screen back. This definitely should be relegated to an option and turned off by default.
We really need user controled screen dimming for Google Maps on iOS George Pare' 4/5/13 5:49 PM
I share all of the sentiments of the above users.  Prior to the dimming problem I switched back to Motion X Drive for nighttime driving.  (I would use it all the time if it had Google's search capability.)  the app sorely needs a white on black night mode so as not to blind drivers while driving at night.  A dimmed screen is not the answer.  At least in my user based opinion.  I guess we need to pass the word and hope for the best.  Thank you for starting this thread.
Re: We really need user controled screen dimming for Google Maps on iOS ericg301 4/6/13 1:18 PM
Ditto to all the above. Just experienced this myself for the first time. Screen was dimmed all the way down, and stayed dimmed even when I switched out of the app. Had to go into settings and raise the brightness -- while driving -- in order to see where I needed to go.

It's dangerous and unnecessary.
Re: We really need user controled screen dimming for Google Maps on iOS drtrix 4/6/13 2:35 PM
Ok Google, listen up.  Your map app was close to perfect before it started the dimming thing....dumbest thing you ever did, essentially making the app quite unusable and annoying.   Love my Tom Tom and have gone back to it for now.   Best feature of google maps,,, instant search recognition , great maps and voice.   Here is how to blow away the competition.  Google maps needs these features ASAP 1. a button to push to repeat last verbal directions given. 2. a favorites list, 3. auto night dimming maybe 40 percent dimmer (Why not let the user decide how much to dim in the nighttime)....but not 95 percent you num nuts!   Follow this advice and you will be the best of the best, I assume that is what you are aspiring to do.
Re: We really need user controled screen dimming for Google Maps on iOS MrMars 4/6/13 5:21 PM
Yeah, what he said...
Re: We really need user controled screen dimming for Google Maps on iOS Marc Benjamin 4/6/13 7:22 PM
I am also very disappointed with the introduction of this misguided feature:  1. GPS is a battery suck regardless, so I always keep my iPhone wired to the cigarette lighter via USB to ensure 100% charge.  2. "Always On" position awareness is an obvious safety and effectiveness requirement for any automotive GPS system.
Re: We really need user controled screen dimming for Google Maps on iOS akpmehta 4/7/13 11:55 AM
Hi Abby, in my phone brightness doesn't come back even after tapping or changing the app. It only comes back either by going into settings and changing the brightness or if google maps needs to speak for next turn. This is very annoying
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 4/8/13 3:47 AM
Still no fix :/
Re: We really need user controled screen dimming for Google Maps on iOS skeasley 4/8/13 4:19 AM
As with others, getting very frustrated with the auto dim "feature";
 
 - My phone is always plugged in when I'm driving, and rarely below 30%, I don't need auto dim
 - I'm unable to see distance to next junction, time to destination, upcoming features etc unless I'm at a junction (when my eyes should be on other things)
 - I find myself looking at the nav display more often than I normally would, as I'm not always able to get the information I want (i.e I glance and it's dimmed, so I'll keep glancing until it's not)
 - The back to normal brightness doesn't always happen in time, e.g when driving along a motorway at (legal) speed, or sometimes not (i.e. it's buggy!). As a result of these two, I've both missed junctions, and also found myself tempted to make quick movements in response to a rapidly approaching exit that I'd only just been made aware of
 - The flashing display is distracting
 
I've made feedback on the app store to say similar, suggest other people do the same. If the app starts getting a whole load of one star reviews, a "fix" may appear a little bit quicker!!!
 
 
Re: We really need user controled screen dimming for Google Maps on iOS Texas Flyer 4/8/13 5:47 AM
I too am very frustrated.  Was on a road trip & thought my iPhone was broken.  Had to work on it for some time to restore the brightness/dim settings. I almost took it to the Genius Bar for help.  
Re: We really need user controled screen dimming for Google Maps on iOS Abby - Google Community Manager 4/8/13 12:07 PM
Hi everyone,
Thank you for taking the time to share your thoughts and feedback with us.  We are working on optimizing this feature for all users, so please stay tuned.
Abby
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 4/9/13 1:59 PM
I'm definitely "staying tuned".

In the meantime, I've decided this may not be the end of the world.

I'll just use Apple Maps when driving. Apple will get me there.

My most critical use of Google Maps for a long time has been transit directions in cities. And when you use the map for transit directions, guess what... no dimming!

I used it in San Francisco a few weeks ago, and it worked perfectly. I have no doubt it will work perfectly in any other location with public transit.

While I "stay tuned", I can wonder why Google doesn't do a simple update to just remove the dimming 'feature', as they "work on optimizing this feature for all users..."
We really need user controled screen dimming for Google Maps on iOS MoJoe88 4/9/13 4:17 PM
I agree completely. Make it an option and let me choose.
I hate that it dims. I want to see what roads are around me when I'm driving.

Also, if the screen is dimmed and I press the Home button, it stays really dimmed! Now I have to go in to settings and change my brightness again. VERY ANNOYING. Please change this!

Re: We really need user controled screen dimming for Google Maps on iOS Alexander Wood 4/9/13 8:16 PM
Totally agree. I've had the same problem. This is ridiculous. I need it to be on full brightness all the time, and when I use it as a GPS, I have it plugged in to the car, so no worries about power.
Re: We really need user controled screen dimming for Google Maps on iOS Andrew Tencati 4/9/13 8:22 PM
Wow.  THAT is Googles reply?  Stay tuned?   You but an app with a feature that seizes control of my phone yet "stay tuned"?  Maybe gMaps is why California just outlawed hand held GPS. In fact, I'm CERTAIN gMaps is the cause.  

Yay.  Good job Google.  I'm so looking into buying a google phone now.  Maybe it will tell me how to do EVERYTHING in my life with no option to turn it off!    Rise of the machines!   So awesome I can't wait!

Re: We really need user controled screen dimming for Google Maps on iOS Yakov Hadash 4/9/13 8:28 PM
Please fix this problem tout suite. It is not a helpful feature at all, rather a severe problem. On the other hand, I think a lot of folks here are blowing this out of proportion. Thank you.
Re: We really need user controled screen dimming for Google Maps on iOS skeasley 4/10/13 6:51 AM
Abby, thanks for taking the time to reply. However it would be more helpful if you could give an indication of how long we need to "stay tuned" for, and what sort of optimisation we can expect!!
 
Just bear in mind, this is a tool, used for a real life function. At present, it doesn't provide that function, and is unsafe. My patience in waiting will end as soon as a job appears that requires a robust and reliable sat nav system. If at that stage Google Maps hasn't been fixed I will find an alternative tool to do what Google Maps can't... how likely do you think it would be for me to shift back once that decision has been made? And how many customers do you think have made that decision already?
 
Re: We really need user controled screen dimming for Google Maps on iOS Adrian Papi 4/10/13 7:38 AM
I also find it disturbing this auto-dim feature! Please make it optional.

Thanks
Re: We really need user controled screen dimming for Google Maps on iOS DtheJ86 4/10/13 8:36 AM
Dimming this screen on a map app When the phone is plugged in has got to be the stupidest idea ever.  I have stopped using Google maps because of this "feature".

Also, the screen dims no matter how much the battery is charged, not at just less than 30%.

At first I suspected this was apples way of reducing competition. To see that Google made such a boneheaded decision is amazing, And not in a good way!

Re: We really need user controled screen dimming for Google Maps on iOS DtheJ86 4/10/13 8:41 AM
I would settle for Google just fixing the feature instead of "optimizing"!
We really need user controled screen dimming for Google Maps on iOS Taka Yamaguchi 4/10/13 11:20 AM
I have the exact same issue. My temporary fix is to press the power button to turn off then on. The screen goes back to the normal brightness. Hope this will be fixed soon rather than later.
Re: We really need user controled screen dimming for Google Maps on iOS Milals 4/10/13 1:24 PM
I hope that the folks at Google realize what a terrible idea the auto-dimming during navigation is.  I can't believe that anyone would have requested this "feature".
Re: We really need user controled screen dimming for Google Maps on iOS Salvatorepetmar 4/11/13 9:30 AM
This is the worst. The only way to get around it is to hit the power button and then unlock the phone again. What a bad decision this was.
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 4/11/13 12:30 PM
I wonder what's taking so long to remove this dimming if version 1 didn't have it to begin with. Dimming makes app useless for any long road trip.
Re: We really need user controled screen dimming for Google Maps on iOS juliancha 4/12/13 10:14 AM
Hey Abby D,

The screen still dims when the phone is plugged in AND the battery level is more than 30%. I am really hoping that the app could let us control this annoying and dangerous feature.

Thanks

J

We really need user controled screen dimming for Google Maps on iOS Arash Asgarinejad 4/14/13 1:41 AM
I agree with everything captain bob has said. This needs to be an option that should be off by default by can be turned on if the user chooses so.
Re: We really need user controled screen dimming for Google Maps on iOS Globe_Traveler 4/14/13 9:11 AM
Ad me to the list. TAKE OFF AUTO DIM.  Doesn't it stand to reason that if I am driving long enough to have any power/battery concerns I would have my device plugged in to a charger?   Just sayin.

This app is so awesome! Until last update = auto dim.

Map people! You have the power! Let there be light!
Re: We really need user controled screen dimming for Google Maps on iOS Andrew Luebbert 4/14/13 4:37 PM
Google, add me to the list of customers you lost until this is fixed. Your app is unusable in its current form.
Re: We really need user controled screen dimming for Google Maps on iOS Charles Rotramel 4/14/13 10:37 PM
I agree. This app is not usable until this brightness feature is fixed. I cannot see my phone at all. Google Maps is the preferable option but if this brightness feature continues it is entirely unusable.
Re: We really need user controled screen dimming for Google Maps on iOS Ed Salamon 4/15/13 11:29 PM
I also thought my iPhone was broken. I'm glad I found this thread.  This really is dangerous. Please make dimming an option for users. 

Tomorrow, I'll be using Apple Maps to get me to the Keys. It's really surprising that such a simple request shared by so many gets a response of "Stay tuned." Bit of a joke, isn't it? I'll see you in a month, Google Maps. Hopefully, you'll get your doo doo together by then.
Re: We really need user controled screen dimming for Google Maps on iOS skeasley 4/16/13 1:35 AM
Still no decent answer from Google, and my need for a decent satnav has become more pressing.

So, I've just given Skobbler a whirl, so far I'm impressed. It's not free, but it won't break the bank, circa £2 for the app with online maps, a further £8 gets you the option to download maps for the world fur off line use (or you can select by country for much less if you don't expect to travel much)

The maps are taken from open source, not sure if the accuracy just yet, although I've run a few tests on addresses that sent iMaps cross eyed and all looks good so far.

So sorry Google, this user has retuned ;-)
Re: We really need user controled screen dimming for Google Maps on iOS drtrix 4/16/13 3:58 AM
The best paid GPS that is inexpensive is Motion X.   The best full priced and full featured GPS is TomTom  IMHO   I have tried them all!

Re: We really need user controled screen dimming for Google Maps on iOS ericg301 4/16/13 8:14 AM
Since Chrome, Google Drive and YouTube for iOS have all been updated in the last week, I hope Maps is next.
Re: We really need user controled screen dimming for Google Maps on iOS ColeThompson 4/16/13 12:19 PM
I switched back to the Apple Map, my screen was permanently dimming every few minutes. Too dangerous to go to the home screen, settings, brightness and to then slide the slider.

When it dimmed, it was just too dark to see in daylight.

You wonder what kind of testing they do before they release these updates?

You wonder if someone will cite this app and the bug as a reason for an accident?

We really need user controled screen dimming for Google Maps on iOS ColeThompson 4/16/13 12:20 PM
Re: We really need user controled screen dimming for Google Maps on iOS MountainCat23 4/16/13 5:17 PM
Same problems as all the above. Glad to see I'm not the only one. I can confirm that the app gets the entire phone to dim into a stage that can only be fixed by going into the brightness settings. 

Multiple times this has caused dangerous driving scenarios by the screen dimming at the wrong times. How many accidents has this caused?

So after being mixed on Apple Maps and Waze, and Google ruining Maps by making it incredibly frustrating and dangerous, I've done something I didn't expect. I went back to using the TomTom app, and paying 20 bucks for the annual traffic updates. I left TomTom because their app was ugly, stupid, and flawed. Horrible UI, etc. It still is all of that, but it's a lessor of evils thing. What it does far better than the free apps: Route around traffic, and just work as it is supposed to. Is that too much to ask?

Back to Google. It's not just that this bug is so frustrating. The reason you are seeing all these complaints is the failure to acknowledge the bug, a dangerous bug, and the lack of timely patching to the app. To at least make this feature optional, or take it out, is not a long process. This should have been done immediately. If we here represent 1/100th of a percent of the users of this app, think how many people will no longer trust the app? What a bad move, Google!

Please fix this yesterday.
Re: We really need user controled screen dimming for Google Maps on iOS Trackstar0420 4/16/13 6:47 PM
Just want to add my voice to those who are calling for an immediate fix!
Re: We really need user controled screen dimming for Google Maps on iOS Trackstar0420 4/16/13 6:48 PM
Re: We really need user controled screen dimming for Google Maps on iOS MrMars 4/16/13 7:23 PM
Apparently this is not a priority fix. Unfortunately for Google as I become more familiar and comfortable with Apple Maps I am less likely to switch back to Google Maps if/when a fix is released.
Re: We really need user controled screen dimming for Google Maps on iOS Sam Warren 4/16/13 7:44 PM
The feature can cause accidents, people are depending on the app to not turn off and when it does it makes trusting the navigation difficult. All that needs to be done is to allow users to turn off the dimming feature like android users can. I've switched back after having my battery "saved" while driving during directions too many times.
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 4/17/13 10:27 AM
**************** Google, please read carefully! ********************

As BobJB mentioned above, the real issue is that once Google Maps dims - some iPhones are stuck! There is no exit, even adjusting brightness in settings works on a totally different scale - as if Google is hacking system level stuff! Once the dim has taken control, the iPhone cannot be brightened again until power down - and sometimes it takes more than one power down.

If it worked as inteneded it wouldn't be so bad - but that it alters brightness all across the system with no recovery possible is spooky. I will not use it again until it's fixed, the brightness bug is a deep system issue and I ain't going to chance that one..

Priority is BUG FIX, dimness is a per app function. Please don't mess with brightness of system. Next is that this should certainly be a setting or option. And we need a MALE voice, British preferred! hehe

We really need user controled screen dimming for Google Maps on iOS hollywoodfrodo 4/17/13 10:57 AM
Never ceases to amaze me how some of the most amazing and brilliant companies can sometimes do the most ridiculously stupid things. The fact that Google did not at least include an option to turn dimming off is ridiculous!
Re: We really need user controled screen dimming for Google Maps on iOS Len Rex 4/19/13 10:24 PM
"Stay tuned"
Yeah.  I'll stay tuned into Waze until you fix your crap program. While you're at it, how about adding the ability to add a location to your contacts. Or give an option to have a list of turns instead of making us swipe the top bar for our next turn; real safe there!
Re: We really need user controled screen dimming for Google Maps on iOS MrMars 4/20/13 9:42 AM
Google Maps app has been been banished from my home screen. That's a valuable piece of real estate for an app that is currently useless too me.
We really need user controled screen dimming for Google Maps on iOS Dmitri Goncharov 4/20/13 10:08 AM
This auto dimming is so dangerous and annoying. It is so ridiculous that it dims the whole phone, for which I have to take it out of the holder, close google maps, open settings, adjust brightness, open google maps again. Do I have to do it while driving? I guess lying apple maps it is :-(
Re: We really need user controled screen dimming for Google Maps on iOS seth.a 4/20/13 5:36 PM
Please fix a couple things about this ASAP

1. Make this something I can turn off in my settings. I have a car charger.
2. If I'm charging my phone disable it. (No need to save battery if it's being charged)

I was in a place that I had no idea where I was. The map told me to go 12 miles and then went so dark I couldn't see anything. I had no idea if it was a left turn, right turn, how far until this turn. It completely makes the entire concept of a GPS pointless if I can't tell where I am.

As others have said, I'll be using Apple maps until this useless "feature" is resolved with some common sense.

Pro Tip: Don't add features that can't be disabled.
Re: We really need user controled screen dimming for Google Maps on iOS J.Oz 4/21/13 10:18 AM
Abby...the auto dimming feature, like most mandatory features, have uninteded consequences.  Based on first hand experience from the road, this feature is DANGEROUS!  The development team should NOT assume that the user ALWAYS follows, and wants to follow, the turn by turn directions.  For example, I use Google maps to find alternate routes when there are traffic issues or when traveling to FAMILIAR destinations.  In such situations, the mandatory auto dimming feature is dangerous.
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 4/21/13 4:02 PM
We've reached a milestone of sorts.

100 posts, all requesting that Google either turn off 'auto-dimming' or give the user control of the 'feature'. As far as I can tell not a single person has defended The Google Map Team on this topic.

Many people have pointed out the dangers created for the driver by this app, and as a result have switched to Apple's map app.

So I have to ask myself, why doesn't Google respond?

My take is that they really believe the dimming feature is desirable 'to the majority of their users'. The problem is that they screwed up the implementation, and the app clearly doesn't work as they intended. My guess is that they will NOT just remove the auto-dimming feature, they want to FIX it. And it seems that getting the auto-dim to work on iOS is not simple. Perhaps they will also give the user some control, but not until they have the app doing what they originally intended.

Time will tell.


Re: We really need user controled screen dimming for Google Maps on iOS Globe_Traveler 4/21/13 5:27 PM
I posted up the list a ways, agree with everyone here.  FYI I found a great little free app, works like a charm so far, WAZE

Check out WAZE. It's free, and has a lot of little cool features.  Seems a lot of people have been using it.
Re: We really need user controled screen dimming for Google Maps on iOS Globe_Traveler 4/21/13 5:30 PM
In the meantime I'm using WAZE.

I've tried it for a few days now.  Seems to work great. I'm in US so don't know about other countries yet sorry. Will soon though.

Hope this helps.  I used google a lot.  But no more until they fix the dimming issue.
Re: We really need user controled screen dimming for Google Maps on iOS J.Oz 4/22/13 12:00 PM
WAZE is a good app.  It's designed for commuting which is what I use it for.  But, it's also a decent, reliable, and SAFE roadmap tool.

Google!  Don't let the inmates (i.e., the developers) run the asylum on this one.  Put an ON/OFF switch on AutoDim NOW while you're fixing it.

Re: We really need user controled screen dimming for Google Maps on iOS ericg301 4/22/13 12:23 PM
Kinda surprised that people are just now discovering Waze. I've been using it on my daily commute for years. For real-time traffic conditions, it can't be beat.

Google Maps, however, beats Waze for POIs. Waze has most of them, but it's a bunch clunky having to search through multiple sources (Yellow Pages, FourSquare, Bing, etc).

So my routine is Waze for daily commutes, Google Maps for new POIs
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 4/22/13 2:43 PM
Abby, it's been since Apr 8 that you wrote in this thread - and you're the only one from Google on this thread. You wrote then, that you were working on optimizing this feature - but this has mostly been a BUG report, not a feature request.

Have you guys confirmed the bug yet? Would you let us know by posting here again?

thank you
Re: We really need user controled screen dimming for Google Maps on iOS Jerry Ackerman 4/23/13 8:58 PM
Ditto. Fix thus quick.
Re: We really need user controled screen dimming for Google Maps on iOS tmsmith 4/24/13 8:50 AM
So glad to find this thread. I thought it was an issue with my phone.

This is a terrible feature due to it bleeding into other apps. To fix the issue, I had to screen lock the iPhone and renter my password. It wouldn't even turn the brightness up when an incoming turn was coming. Going back to using another app for this very reason. Please fix this Google.

Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 4/25/13 6:05 AM
This is ridiculous. It's been almost 2 months and this issue wasn't even addressed! Bye google u lost a user!
Re: We really need user controled screen dimming for Google Maps on iOS thegrants82 4/25/13 7:05 AM
Glad that I found this thread. Just finished a terrible road trip because of this. Back to Apple maps and deleted google maps. Crazy that they cant fix this.
Re: We really need user controled screen dimming for Google Maps on iOS rob waters 4/25/13 2:46 PM
This dimming "feature" is inane and almost has the feel of sabotage: The last ditch attempt by a jilted, soon-to-be ex-employee to get back at his "unfair" company. Fix this Google! And don't even bother with a toggle that no one would even consider flipping on!

You guys blew this all to pieces.

We really need user controled screen dimming for Google Maps on iOS Gomachv 4/27/13 11:31 AM
This is ridiculous. I am done with google again. They can't take the time to roll back a "feature" that is clearly not working properly and actually changes settings globally at will.  I guess they are too busy adding features to track us, report where we are, what we are listening to, and what we are doing, to make maps work properly.
We really need user controled screen dimming for Google Maps on iOS Cindy Tobin 4/27/13 11:57 AM
So frustrated like many others here. So liked this app. Have switched to Mapquest. Smh Google.
We really need user controled screen dimming for Google Maps on iOS jakimo 4/27/13 3:27 PM
I posted about thesis the issues/bugs section as well: https://productforums.google.com/forum/m/#!msg/maps/2YgQge2NWwY/fcOupXQ0gM4J
Re: We really need user controled screen dimming for Google Maps on iOS Brian. 4/28/13 5:02 AM
This feature is a disaster. It displays a complete failure to understand how a maps app is actually used. I need to be able to see the distance to my destination and to my next move, and I need to be able to get a quick view of the surrounding roadways. And I need to be able to get that information at a glance, because as others have pointed out, having to fiddle with my phone while I'm driving is crazy and dangerous.

This feature doesn't need to be "optimized", it needs to be deleted. The last time I used Google Maps, I lost half an hour because I wasn't sure which highway fork to take at rush hour in Washington, DC, and the phone didn't light up to tell me. That will be the last time I use Google Maps, period, until I at least have the option to turn off all auto-dimming.  
Re: We really need user controled screen dimming for Google Maps on iOS Mike Romuald 4/28/13 9:48 AM
I just started a road trip from Phoenix Az back to home in Wi. This dimming "feature" is an accident waiting to happen. I believe Abby said that this feature was supposed to come in to play only below 30%  power - as many have posted, this is not the case - I always put my phone on the charger so that I have max power when I arrive. At 100% the dimming still occurs.

With 26 hours of diving ahead, I'm switching to Apple Maps - sorry google - you are blowing this one!!!!

Re: We really need user controled screen dimming for Google Maps on iOS Rob Risner 4/28/13 4:04 PM
Hugely dissapointed with this 'feature' - at least add an option to disable auto-dimming.
Re: We really need user controled screen dimming for Google Maps on iOS rob waters 4/28/13 6:16 PM
April 28 and still nothing. I'm beginning to believe the dimming "feature" has not only ruined the app, but infected the Google tech-team as well.

No matter, I've already gone back to Apple maps, and guess what? It works.

Re: We really need user controled screen dimming for Google Maps on iOS ericg301 4/28/13 6:56 PM
I bet nothing will happen until Google's I/O developer conference, May 15-17. Last year was when they launched Chrome and Drive for iOS, and updated the rest of their iOS apps. This year, I bet the refresh everything again (including Maps), and launch Google Now.

Just a hunch.

Re: We really need user controled screen dimming for Google Maps on iOS jakimo 4/28/13 8:14 PM
Rob Waters - that gave me a chuckle: dimming feature infects app, system and team.. :-)
Re: We really need user controled screen dimming for Google Maps on iOS Sergey Tolchinsky 4/29/13 6:17 AM
The app us excellent except for a couple of bugs.

1. Dimming when iPhone is charging and has abot 100% of the charge.
2. Impossible to go off dimming once it happens. Should reboot my iPhone to function again. Exiting the app doesn't help.
3. Pauses the music when speaking directions for the first time and would not play again. Have to switch to Music and play it again. Than it stays turned on and doesn't pause anymore.

Waiting for quick fix - impossible to use otherwise.

Thank you

Re: We really need user controled screen dimming for Google Maps on iOS AltF5 4/29/13 11:28 AM
I created a petition for people to sign for these two incredibly annoying "features"

Please sign if you want, to show Google we want their support for fixing this, and not have completely abandon products like Sony does.
Re: We really need user controled screen dimming for Google Maps on iOS Matthew Greenwood 4/30/13 7:16 AM
Abby,

An update would be nice?

Thanks in advance. M
Re: We really need user controled screen dimming for Google Maps on iOS mike_h_iphone 4/30/13 1:56 PM
I'm glad I finally found this thread.  I'm another user who has given up on this app since the brightness bug was introduced - it really makes it completely unusable, it is much too hazardous to work around it while driving.

Re: We really need user controled screen dimming for Google Maps on iOS Rax Lin 5/1/13 5:25 AM
It seem happened before on Andorid and Google fixed it already but keep this feature on iOS, is it a punishment for using iPhone ? Please fix it.
Re: We really need user controled screen dimming for Google Maps on iOS Timofey Aronovich 5/1/13 8:34 AM
I totally understand new update, however this option must be optional !!! The user must have an option to turn it off !  Google must update app and add this option in order not to loos users
Re: We really need user controled screen dimming for Google Maps on iOS colineff 5/1/13 11:26 AM
It still dims when my battry is above 60% I do not want it to dim at all
Re: We really need user controled screen dimming for Google Maps on iOS Scott Randall 5/1/13 10:25 PM
What perplexes me the most is how this fault eluded google.  The turn by turn feature of google maps in the iPhone is probably one of its biggest features, yet this auto dimming feature just about renders it useless when driving. You can't see the screen and touching the screen to brighten it only works the first few times. How did this make it past testing?  Did they actually drive with it and test the turn by turn on a trip?  People using this as their car GPS don't have battery issues because they know to plug their iPhone into the car charger.  The auto dimming feature is not necessary and does nothing for those of us who plug the iPhone into the car charger.  I like to look at my gps periodically to see how much further I have or which direction my next turn is. With auto dimming, I can only see that when I'm lucky enough to be looking at it once the next turn is close enough to cancel the auto dimming. I don't understand why this hasn't been recognized by google at this point. Really disappointing. I am also using apple maps because of this issue.
Re: We really need user controled screen dimming for Google Maps on iOS hbrandon 5/2/13 12:29 PM
I've stopped using this app because of this dimming function. In daytime, the screen totally vanishes. 
Even going into SETTINGS, it sometimes will totally overrride the brightness/dim function. 
If I've got my phone plugged into my charger, battery drain isn't a concern. The screen should stay at the brightness level I choose, not what the app decides it should be.
Meanwhile, it's either Mapquest or Apple.
Re: We really need user controled screen dimming for Google Maps on iOS Zak Henning 5/3/13 8:45 AM
In the days of the iPhone Google maps you used to be able to press the top power off button on the iPhone and the app would sleep until the next turn was approaching. Saved more battery and I was in control. The app is now much better but this amazing feature has been left out of the new version.
Dimming screen and constant requests for feedback while driving is distracting and dangerous. Could Google be held liable if someone crashes??
Re: We really need user controled screen dimming for Google Maps on iOS Joel Swan 5/3/13 8:30 PM
The scariest thing I've seen as a response by google is " We are working on optimizing this feature for all users, so please stay tune...". Um, optimized?  How about ELIMINATED?!?!   So, does ANYONE actually use their phone on batteries ONLY when navigating distances that allow their phone to dim????   No, of course not.  ZERO thought went into this debacle.  Sigh.
Re: We really need user controled screen dimming for Google Maps on iOS Matthew Troy 5/5/13 7:49 AM
Extremely dangerous feature. I kept thinking that it was just my iphone dimming the screen due to inactivity. I kept trying to tap the screen while driving on the highway to get it to light up again. I even tried to press the lock button on and off so it temporarily lights up again. Ridiculous.

Yes, while its true that using the google maps iOS app for directions on a long car trip is brutal on the battery life of my 4s, it's also true that most cars have iphone charging capability now and it's rediculous that the dimming still occurs when the iPhone is plugged into a power source.

You should have made this an optional feature, disabled my default.

Otherwise, this is more dangerous than apple maps...

Re: We really need user controled screen dimming for Google Maps on iOS Dave Heaney 5/5/13 2:57 PM
I don't have any fresh insight to offer, but for whatever it is worth cunt me as a vote on the "google maps is unusable until dimming can be disabled" train...
Re: We really need user controled screen dimming for Google Maps on iOS Rob-Atl 5/6/13 11:52 AM
Very frustrating.
I rebooted iphone..
Figured my phone must be defective.
Set my iphone global screen settings to NEVER DIM- Still, google maps kept dimming on 100% batter & plugged into lighter plug in car (with lightning bolt)

DANGEROUS  Very distracting for driver to try to get GPS light to stay on.

 Do GPS product leaders Garmin & Magellen design their gps be un viewable between turns?    
How many customers want this distracting feature?
Re: We really need user controled screen dimming for Google Maps on iOS Nelson Then 5/6/13 12:25 PM
Had my hopes up that there would be an answer on this last page. I too will be "on the lookout".
Back to GPS Drive for me.
Re: We really need user controled screen dimming for Google Maps on iOS Arnold Greenstein 5/6/13 12:51 PM
I was on a 3 hr. drive this weekend and I had the same thing happen. Found it really annoying. So on the trip back I used Apple's maps. I tried for about an hour in between trips to find a way to correct this, but as you say, there is no way to turn this feature off. I'm really glad I found your post so that I don't keep wasting time trying to turn it off. Thanks a lot.
We really need user controled screen dimming for Google Maps on iOS Chris m South 5/6/13 1:31 PM
Agreed, needs to be option. I just took a two hr trip with phone plugged in and I had the same distractions as others mentioned...
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 5/6/13 1:52 PM
At this point, the most difficult thing about this nasty system-wide bug is Google's apathy to our concern here..

It's a subroutine. It takes literally a few minutes to take this out and recompile, until it's fixed! yeesh
Re: We really need user controled screen dimming for Google Maps on iOS ericg301 5/6/13 1:57 PM
Is there anywhere else we can complain to about this? This is obviously falling on deaf ears here.

As I said earlier in the thread, if Maps isn't updated as part of Google I/O next week, then it's DELETE.
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 5/6/13 5:13 PM
We are making progress with this thread, even while the Google Map Team remains silent on the issue of screen dimming.

When I started this thread I did a google search on screen dimming for the iOS app, and found nothing. Nada. Then it took me quite a while to figure out where to even start a thread on the topic of screen dimming. And for a long time it was a miracle that anyone found this thread to add their comments. For weeks, many people said, they were so glad to find the thread because they thought their iPhone was defective.

But, things have changed, as Bob Dylan said.

I few minutes ago I fired up my wife's computer where I have no search history, and without logging in to google, put in "google maps iOS scre" and at this point I hadn't even finished inputting "screen" or adding the word "dimming" and google search auto-completed me to this thread! I guess we have reached some sort of critical mass, and I'm thinking our growth curve will increase.

It will be interesting to see if Google Map Team releases an update before the google search autocompletes to this thread as soon as you put in "google maps".

And while I'm on a roll, some additional comments.

* It's pretty hard to believe The Map Team didn't know about the fail when the app was released. I don't know which would be worse, that they knew and released it, or were so "dim" that they thought it wouldn't matter.

* Why haven't they done the obvious, a quick fix, to take it back to the way it was in the original release? No idea, but how about this for a conspiracy theory. Perhaps Apple has been telling Google they would make a change in the next iOS update that would fix the issue without Google doing anything. Do I believe that, no. But at least it would give Google an excuse for ignoring their users for so long on a safety issue.

* Another minor detail, is that several weeks ago a California judge ruled that poking at a smartphone in a moving vehicle violates the California anti-texting law, even though you are not literally texting. So theoretically, if you are touching the iOS device to get the display to light up (while moving) you can be ticketed for texting in California.

* I'm not a lawyer so I have no idea about the liability issues if someone has an accident. Let's hope it doesn't happen, because then the proverbial fan will be hit, and not just for the Google App and the iPhone but for the entire class of apps that are no being used in autos. 

Remember, Google responds best to data. So spread this link around.



Re: We really need user controled screen dimming for Google Maps on iOS rob waters 5/6/13 7:07 PM
Glad this thread is gaining traction!

Still, it's really bizarre that those guys have been so silent on this. Maybe they're too embarrassed to readily admit they've completely ruined a good thing; also, the conspiracy idea may not be such a stretch judging by G's reluctance to even acknowledge this magnificent blunder.

Feed the momentum, let's get this fixed!

Re: We really need user controled screen dimming for Google Maps on iOS Arnold Greenstein 5/6/13 8:11 PM
There is a feedback option on the app. Maybe if we all send feedback through the app, Google will get the message. To send feedback:
1) Open the app
2) Tap on the profile icon (the little head and shoulders, upper right)
3) Tap on the settings icon (gear picture, upper right)
4) Tap "Send Feedback"
5) Tap "Send app Feedback"
6) Write in Description box that you don't want the app to darken while driving, or that you want to be able to shut-off this feature. I mentioned that I found it dangerous.
7) Tap preview.
8) Tap send.
Hopefully they monitor the feedback more closely than the blogs and will respond.
Re: We really need user controled screen dimming for Google Maps on iOS Scott Randall 5/6/13 8:49 PM
Awesome.  I just sent them a link to this message thread via the feedback option in the app! ;)
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 5/7/13 12:12 AM
I did as well.

I'm sure they've gotta be aware of this.. I suppose they've made a decision to pack in the fix release alongside other big features or changes, thinking folks can wait. Looking at the comments within the App Store, not everyone is complaining about it...

We really need user controled screen dimming for Google Maps on iOS John Manning 5/7/13 1:00 PM
Google, please fix this ASAP. The app is useless when it dims. Thanks
Re: We really need user controled screen dimming for Google Maps on iOS ericg301 5/7/13 1:25 PM
Maybe this is why there hasn't been an update:

Re: We really need user controled screen dimming for Google Maps on iOS jakimo 5/7/13 2:33 PM
ericg301, true enough - so perhaps one week before a good change, let's hope!

--

But that doesn't explain a .1 release to kill this lousy subroutine that forced many of us to other apps.

As many, at first I thought maybe something was wrong with my iPhone! I wasn't aware that any app could have permission to permanently adjust the brightness algorithm of the entire system.

Why would Apple even approve some hack like that?

I was about to take my iPhone to Apple for a replacement, and then I came across these threads..
Re: We really need user controled screen dimming for Google Maps on iOS Sierra Whiskey Alfa 5/8/13 4:11 PM
just adding my voice to the overall din...until this is fixed, i've switched back to apple maps. Truth be told, I've had nary a problem with them and may just stay with them from now on (they look prettier when used as a GPS tool anyways).

Good job google... losing ad revenue. No excuse for letting this linger for 2 months!
We really need user controled screen dimming for Google Maps on iOS John Nixon 5/10/13 5:45 AM
Just giving my +1 on this. I recently did a half-way cross-country trip where I was completely unfamiliar with my surroundings. The auto-dim drove me nuts!! Finally switched back to Apple Maps to preserve my sanity. While your at it Google, how about a night view already?
We really need user controled screen dimming for Google Maps on iOS jakimo 5/10/13 9:53 AM
+1 on night view!

Did you know, with Apple Maps you can lock the device and the screen goes dark. With it locked, when a turn is coming it'll auto wake within lock screen and talk as well.. then go dim after turn is complete, until the next turn. Works nicely, and all while within the lock screen.

iOS 7 Maps will certainly be nice too, looking forward to it.. it's not too far away now!

We really need user controled screen dimming for Google Maps on iOS Brad O 5/10/13 1:08 PM
Please fix this auto dimming crap it's annoying
We really need user controled screen dimming for Google Maps on iOS Deidra Tucker 5/11/13 4:27 AM
Agree to absolutely everything negative said about dimming. Can't stand this feature- is a safety hazard. I will not use Google Maps unless it is fixed.
We really need user controled screen dimming for Google Maps on iOS Mad nav guy 5/12/13 3:22 AM
+1
This dimming nonsense drove me nuts.  It somehow locked in and was always dim for all apps. Very dangerous, made it impossible to change my music. And I do not need power saving, it's plugged in for goodness sake!!  Officially unusable, app deleted.  Will revisit if fixed, but amazed by how long this is being ignored.
We really need user controled screen dimming for Google Maps on iOS Navdeep Raj 5/12/13 8:37 AM
Google product managers!!!! Does it really take you 3+ months to listen to your uers's feedback??? Don't drive loyal users away by ignoring such minor key issues!!!
Fast iphone FEEDBACK to google maps- SHAKE iphone Rob-Atl 5/13/13 7:22 AM
I think "shake to send feedback" was the default setting on my google maps- iphone
In google maps, simply SHAKE!
Send feedback in simple bits as often as you feel appropriate.

I almost had a crash yesterday trying to get my map to un DIM just before a very confusing intersection.

If you  need to set:
Go to google maps (no active route)
Click person upper right (head & shoulders)
Click GEAR upper right (settings)
Turn on SHake to send feedback:)
How I have to undim my screen---- often in google maps!! Rob-Atl 5/13/13 7:26 AM
I need help with a complex intersection (that apparently google maps feels does not require any map for).
(My battery is 100% & iphone on car charger)

1. I click screen, then  look at road, then see screen still DIM!!
2. I try clicking home button, then look at road, then back to see DIM HOME SCREEN!! (Nearly impossible for an iphone to do, unless you have google maps)
3. Touch screen - no use.
4. Click top botton to put phone to SLEEP 
5. Click top botton again, to turn screen LIGHT on- FINALLY.
6. Find google maps icon & touch.
7. If no car wreck yet, now in google maps again with LIGHT ACTUALLY ON!!!!!!!
Re: We really need user controled screen dimming for Google Maps on iOS ehg 5/13/13 9:45 AM
Hi Navdeep Raj,

there was an answer from a Google manager Abby D from 4/8/13 
informing "Hi everyone,
Thank you for taking the time to share your thoughts and feedback with us.  We are working on optimizing this feature for all users, so please stay tuned.
Abby"

So it isn't three month but one month after  that information.
Kind Regards
ehg
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 5/13/13 7:38 PM
We are getting some extra visibility on this issue.

A few days ago Josh Lowensohn wrote an article in CNET that referenced this thread, regarding the Google Map app fail.


Perhaps Google will get the message, now that it's exposed in the 'mainstream' digital media.

Or not.

Google I/O is just about here, and as someone has mentioned, the betting is that they will update in time for I/O.

Here's hoping.



Re: We really need user controled screen dimming for Google Maps on iOS Andykoom 5/13/13 10:10 PM
Why hasn't this been fixed yet?  Even Microsoft releases patches quicker than this utter disaster.
Re: We really need user controled screen dimming for Google Maps on iOS TabsAZ 5/14/13 1:28 PM
Abby,

This screen dimming feature should NOT be present when the phone is plugged into a power source - I always have mine plugged in in the car and it still does this. It should be a battery-only feature, and even then it should be optional, not something that's forced on when the user doesn't want/need it.
Re: We really need user controled screen dimming for Google Maps on iOS Mike Gonemissing 5/14/13 1:56 PM
There is another issue that I haven't seen mentioned. I use google maps on my motorcycle. 

When the screen dims, I need to remove a glove while riding to restart the screen. I hold the right glove in my teeth, undim the phone, then put my glove back on by working against my leg. After a few restarts, one touch no longer works and I have to go though a more complex restart procedure. Both operations mean that there is a prolonged period with my throttle friction locked in position and delayed access to my front brake, since both throttle and front brake are operated with the right hand. 
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 5/14/13 2:06 PM
Mike, please use Waze or Apple Maps while biking - until this is fixed.

It shouldn't be long now...
Andrew Franklin 5/14/13 3:36 PM <This message has been deleted.>
Re: We really need user controled screen dimming for Google Maps on iOS Justin Woodcox 5/15/13 9:17 PM
needs to be fixed ASAP! very dangerous when driving as most places are employing hands free only bylaws and having to turn the brightness up all the time could get people in trouble with the law.
Re: We really need user controled screen dimming for Google Maps on iOS Sky Paxton 5/16/13 7:31 PM
Just posting my agreement about the Google map screen dimming fail, in case they're counting how many followers they are losing to apple maps. I switched back until its fixed and may not find it worthwhile to try the fix if it takes to long.
Re: We really need user controled screen dimming for Google Maps on iOS drtrix 5/16/13 8:23 PM
My suspicion is that because Google is revamping their entire mapping system they will probably fix things then, at least this is my hope and possibly why Abby the google employee has not been seen or heard from in a very long time on this thread.  I feel jilted!
Re: We really need user controled screen dimming for Google Maps on iOS steve3264 5/18/13 5:30 PM
Yes, please look in to.  This so called feature SUCKS.  You really should be tested from your engineers with real life testing...
Re: We really need user controled screen dimming for Google Maps on iOS chris bianchino 5/19/13 6:16 AM
we've been staying tuned for over a month abby d, and this feature still sucks beyond belief.  at what point will you realize IT DOES NOT WORK AS INTENDED AND IS A CRIPPLING THE APP?!?!?!
Re: We really need user controled screen dimming for Google Maps on iOS Big Mario 5/19/13 10:44 AM
I agree that this "feature" was an unwelcome addition for most users, as it sounds like most of us plug our phone into some sort of car charger while using it anyways. The automatic dimming is very annoying and is also a safety hazard. Google could have a lawsuit on their hands if someone gets into a wreck because their navigation went dark at the wrong moment. Please disable this entirely or include something in the options menu to turn it off! This should be very easy to implement in an update.
Re: We really need user controled screen dimming for Google Maps on iOS drtrix 5/19/13 1:06 PM
Pretty sure Google's not afraid of a lawsuit from a peon.   They ain't afraid of Microsoft or Apple.   Also there is not a lawyer in the world that would take this on contingency cause Google would fight it for 100 years
Re: We really need user controled screen dimming for Google Maps on iOS MrMars 5/19/13 1:15 PM
Previous poster has a god point. The best way to voice our displeasure is to stop using Google Maps, which I have done since this problem surfaced. Becoming quite comfortable with Apple Maps and I may not switch back to Google even if they do fix the problem, and that would be the ultimate snub to Google...
Re: We really need user controled screen dimming for Google Maps on iOS ericg301 5/19/13 1:32 PM
For those who missed it, google announced last week that they will be updating the mobile maps app "sometime this summer" with new features and bug fixes.
Re: We really need user controled screen dimming for Google Maps on iOS Craig Frustrated Mitchell 5/20/13 11:28 AM
I am just adding another voice to say 'fix this please.'
Re: We really need user controled screen dimming for Google Maps on iOS Mark W123456 5/20/13 1:06 PM
It only takes one accident and a lawsuit and a greed lawyer to let Google fix its own BUG!
And all the questions posted here can be used as evidence for the ignorance/Guilt of Google.
I just wonder if it is a good thing for Google or any kind of technical companies to be in a such dominate position
to ignore a safety mistake in their own apps. We need a law to ban GOOGLE map until it is fixed to let it become
highway road hazard and killer. 
 
Re: We really need user controled screen dimming for Google Maps on iOS PrashantB 5/22/13 1:09 PM
I have lost turns numerous occasions due to the screen dimming issue. Screen remains dimm even after I kill the app. Till now I thought it was my hand set issue but now after seeing so many reviews, I see it as app issue. Please fix this soon and include real time traffic reroute.
Re: We really need user controled screen dimming for Google Maps on iOS Sbaecker 5/22/13 6:42 PM
Checking back in and disappointed to see nothing. This used to be the killer app for the iphone. Now google has killed the app themselves. Good job guys. Done checking for updates. Saw little mention of mobile maps during Google I/O conference. Usually it's Apple giving their customers less choice and customizibilty, not google. Apple maps is getting decent, may check out Waze again. Any other recommended apps?
Re: We really need user controled screen dimming for Google Maps on iOS mlehrich 5/23/13 9:33 AM
Abby
The issue that it causes for me - I have my phone plugged in and am also streaming my music.  So last weekend I was driving, have the maps going and streaming music, (which you can do)... the dimmer goes so low that I could not manage my music and then having to fumble through that while driving was not safe. 
 
Would love to see an option to turn it off.  Mine was plugged into the charger, as it usually is when driving, so battery is not an issue for me.
 
Thanks
Michelle
Re: We really need user controled screen dimming for Google Maps on iOS wengin 5/23/13 2:34 PM
I also vote for a fix in the screen dimming. I have a 90% charge, plug the phone into my car for charging and the dimming even happens here. It's a shame that the great Google Maps iOS experience is significantly reduced by this bug which should be an easy fix as it can easily be reproduced.

My dad just came back from a trip to France and Italy. He experienced the same and thought that his iPhone was broken. He had to reactivate his old TomTom GPS system as the screen became unreadable in strong sunlight.

Please fix soon! I don't want to fall back to Waze.

Re: We really need user controled screen dimming for Google Maps on iOS chris bianchino 5/23/13 4:17 PM
awesome customer service Abby D....just keep ignoring the thread while the complaints mount!  Well, I deleted google maps today, back to waze and apple maps....oh well, was fun while it lasted.
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 5/23/13 5:25 PM
At this point it's clear that The Google Map Team is not going to do an update to only fix the dimming issue.

I watched the entire Google I/O Maps presentation and it was very impressive. I signed up for the 'Preview' and now have the new version of maps running in my Chrome browser. It's outstanding.

From the presentation it sounds like the next app update will be "summer", which I would guess is in the next month or so. There will be a lot of new features, in addition (probably) to a fix for the dimming problem.

I'm guessing if you are receiving email updates to this thread you are an Apple iPhone user. Obviously. So here are a few thoughts on the differences between Apple and Google.

To Apple we are customers and people. To Google we are data.

Google's customers are their advertisers. Google's business model is very similar to the old newspaper, magazine, TV model. Provide an audience, and let the advertisers pay the freight. In order to attract an audience Google offers a series of great services, and then collects revenue from the ads it presents. 

In general anything that increases the use of the web is to Google's benefit. Their new search, or as they said at I/O 'the end of search as you know it' is simply amazing. This will gather more and more users, and support more and more advertisers. I'd call it a win - win - win for us and for Google and their advertisers.

But don't confuse Google's motives. Their model defines us all as data, pure and simple. The more data, the better. If you think about their 'customer interaction' in the normal sense, they are totally clueless, or at least act that way from our perspective.

A few weeks ago Apple updated iOS to take care of some sort of volume / sound issue. Most of us had no idea it was even a problem, and Apple updated the entire OS, not just an app! For this one feature, nothing else.

Also keep in mind that Apple forced the carriers to allow them to provide all system updates directly to users. Google has allowed the carriers to withhold system updates, and let the OS get forked etc. In other words Apple sees the user as the customer, and Google sees the carrier as customer. Of course it's not quite that black and white, but that's pretty much the way it is. Apple does have to work with carriers closely, especially when they want to get into new markets (countries), but I'm not aware that they've let any carriers dictate the terms of system updates.

A month ago my iPhone 5 developed a tiny defect in the camera lens. I took it into my local Apple store and within 20 minutes had a brand new iPhone. What would Google have done?

If you have ANY kind of a problem with a Google service (much less a product) there is not a person to actually talk to, much less get a solution. This is probably different if you are a corporate account with a number of seats for their web apps, but for us unwashed masses, we really don't exist in the classic 'customer' sense.

You could also compare Google to Amazon. Amazon is another standout when it comes to real customer service.

My point isn't that Google is 'bad', just that they have a different business model, and I need to remind myself of this when I get frustrated by their seeming lack of interest in their customers. 

Full disclosure, I'm long AAPL and AMZN. But not going so far as to short GOOG.
Re: We really need user controled screen dimming for Google Maps on iOS Chris Boraski 5/27/13 7:53 PM
I am voting to fix this also. It shouldn't happen when the phone is plugged in, and needs to revert to the prior brightness level when exiting the app.  A setting would be nice also. Like some others, I also thought I was having a problem with my phone prior to finding this thread. I also will avoid using Google Maps until this is fixed. Thank you.
Re: We really need user controled screen dimming for Google Maps on iOS Rob Whitney 5/30/13 7:19 PM
Hi Abby,
Did you fix the auto dimming feature yet on Google maps for iPhone? It's flipping annoying
Re: We really need user controled screen dimming for Google Maps on iOS Gomachv 5/30/13 7:52 PM
Hear that everyone?


....crickets


Google could care less about us and our iPhones.

We really need user controled screen dimming for Google Maps on iOS Dmitri Goncharov 5/30/13 8:07 PM
Not to indulge in conspiracy theory but what if... Remember why Apple booted google maps? Because Google didn't want allow turn by turn navigation to iOS users. Apple came with their own (pretty sad) mapping solution that personally took me to wrong destinations at least three times before I booted it off my phone. Google then released their fix and, behold, here we got the nav. Every Apple fun boy site touted how Apple pretty much forced Google to give iOS users what they wanted all along. Well, Apple maps wasn't exactly the stellar product as mentioned above, so maybe, just maybe, Google is like 'not so fast with the nav capability'... What do you think of that?
Re: We really need user controled screen dimming for Google Maps on iOS ericg301 5/31/13 10:23 AM
Actually if you follow Google's business model, you'd know that they care about having the most amount users of the most amount of devices — both Android and iOS.

At Google I/O a few weeks ago they announced a new version of Google Maps for both platforms will be released "this summer." Call me crazy, but I get this bug will be fixed.
Re: We really need user controled screen dimming for Google Maps on iOS Andrew Humter 6/2/13 5:50 PM
+1
I'm sure it's been mentioned a dozen times already, but if google maps dims my screen, and i minimize the app, the screen stays dim on all other apps. This goes beyond a dimming feature. This is a bug. Add an event listener for when the app goes to the background to revert to the original brightness. Google should not be able to highjack my entire iphone's brightness!!!
Re: We really need user controled screen dimming for Google Maps on iOS LyleJM 6/3/13 1:30 AM
This needs to be fixed ASAP, it's a massive issue.
We really need user controled screen dimming for Google Maps on iOS Bozak 6/3/13 5:44 AM
This is exactly right - all the detail about multiple dimming levels and brightening even if a turn isn't coming up. Plus some beginning turn comments are made then not completed when a turn isn't forthcoming. And if you can't see the map you've no idea what is going on! ... A ROYAL pain. Until a fix, I have to switch.
We really need user controled screen dimming for Google Maps on iOS Timofey Aronovich 6/3/13 6:35 AM
Hi there,
I know we all having a problem with screen dimming and even got couple of replies from google. What I would like to find out is if it's possible to channel this discussion toward Apple? Someone here mentioned about hijacking the IOS function, even when app is off, the brightness is not coming back automaticaly. If our voice is not loud enough to google, lets Apple say out loud.
We really need user controled screen dimming for Google Maps on iOS jakimo 6/3/13 11:23 AM
It's true.

Apple allowed this into the App Store, and it seems to violate their own guidelines by allowing an app to have access to system-wide functions. Other apps adjust brightness, such as Riposte for example (three finger swipe up and down) - but they all do it in a normal way. Whatever Google is coding, causes the brightness system to crash and burn. Someone at Apple has allowed this bug to introduce itself to the brightness iOS area. The only recovery is to shut off the iPhone and turn it back on, usually...

I've written feedback to Google (besides here, as this thread is not being acknowledged by Google obviously) and to Apple. Neither one has fixed a thing... easy fix, just use Waze or Apple Maps, even Navigon (I've used them for years, very reliable). Google has already announced big changes coming this summer to the iOS Maps app, so just let this one go until that happens. Pretend it has been pulled from the App Store! :/

I'm surprised big bloggers and Apple websites aren't blasting this issue. It's very serious, and the odd thing is it's super easy to fix! Bizarre...

Re: We really need user controled screen dimming for Google Maps on iOS Chris Boraski 6/3/13 2:35 PM
I did a little more research into this.

First - If you are using Google Maps and this occurs, you can double click the power button to lock the phone, then it will restore the brightness and you can unlock it and go back to your normal brightness.

Second - There is an Apple bug, the brightness should restore automatically when exiting, and it works properly for some circumstances but not when you click the home button once or are interrupted by an event such as a phone call. Developers can file a bug about the issue if they'd like to.

Third - Rather than using the system function which seems to be problematic, Google could modify the app to use an overlay semi-transparent view to darken the screen. Then they would have complete control over this and it would not be a bug that would affect the app. Or they could eliminate this dimming behavior altogether, so they do have some control over resolving this without depending upon Apple fixing this in the OS.

In the meantime, I will still avoid Google Maps until this is fixed one way or another. I have over 100 apps, and none of the others darken the screen automatically and cause this problem for me. There's no real reason this app should. If users are not plugged in and concerned about battery life, they can darken the screen themselves.
Re: We really need user controled screen dimming for Google Maps on iOS Yana Rozenfeld 6/4/13 7:51 AM
I agree with many people here: this needs to be a configurable setting on the iPhone. Currently, it does not work well at all: screen does not come back on easily - appears as if auto-brightness sensor stops working all together after this dimming occurs. I prefer seeing the map (at full brightness) quite frequently when navigating back-roads or a new city - this dimming feature has cost me a lot of lost time on the roads so far.
Re: We really need user controled screen dimming for Google Maps on iOS rdub76 6/7/13 10:25 AM
Here's an idea...Google needs to release an immediate update that removes this feature.  After they have worked out all the bugs and considered all the feedback, they can re-release this feature in a future update.  Why make us wait for weeks/months until this is fixed??  I actually stopped using the app for navigation.  I just use the app to find places, then I paste the address into Waze because Waze's search feature is greatly lacking.
Re: We really need user controled screen dimming for Google Maps on iOS rdub76 6/7/13 10:31 AM
I don't understand how Google determined that this was a needed/desired feature?  I'm assuming that almost everyone uses this app for navigation while driving a vehicle.  I'm assuming that these vehicles have a source of electric power, therefore I'm jumping to the conclusion that most people who use their iPhones while driving are also using a charger or at least have access to one.  When was battery life while driving in a vehicle that is capable of charging or powering an iPhone ever an issue??
Re: We really need user controled screen dimming for Google Maps on iOS Geoffrey Williams 6/8/13 5:05 AM
Just completed the first leg of a long trip and this "feature" is unacceptable. Where's the fix?
Re: We really need user controled screen dimming for Google Maps on iOS Jennifer Snyders 6/8/13 6:38 AM
This feature nearly killed me on a business trip to Chicago this week!  It would lock on dim so I'd have to go into settings to brighten.  Not good when you're trying to navigate on the freeway in unfamiliar territory!  Google needs to release a patch immediately!  
Sascha Konrad 6/8/13 2:49 PM <This message has been deleted.>
Re: We really need user controled screen dimming for Google Maps on iOS Sascha Konrad 6/8/13 3:36 PM
+1, please fix this, this is dangerous.
Re: We really need user controled screen dimming for Google Maps on iOS edi nicolaescu 6/9/13 9:20 AM
add me to the list.
First medium trip, and found gmaps unusable.
untul fix, will stop ising
Re: We really need user controled screen dimming for Google Maps on iOS johnfatz 6/9/13 1:04 PM
Add me to this - just back from driving with this and found it really dangerous.

Phone is plugged in charging at 100% and this auto-dimming happening makes no sense!

I can understand having the feature, but we should be able to turn it off - even if its turned on by default.
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 6/9/13 6:05 PM
We may be close guys!

Turns out Google may be in deals to purchase Waze for over a billion, for the highly coveted 'stay on' feature that reportedly helps people to drive without crashing. Amazing crowd-source tech, sure hope the deal goes through. What's a billion anyhow?! Cha!

http://www.engadget.com/2013/06/09/google-waze-acquisition-rumor/

Re: We really need user controled screen dimming for Google Maps on iOS George Wilbanks 6/9/13 8:51 PM
Really dangerous!  Hope the google engineers are held liable for the accidents they cause with this diabolically poorly researched and designed feature!  Do no harm?!  Guess the mega size of the corporation has completely gone to their heads.  The hubris of ignoring six months of clearly outlined consumer warnings on a dangerous product will certainly lead to greater government regulation in the near future, and for good reason.  
Re: We really need user controled screen dimming for Google Maps on iOS George Wilbanks 6/9/13 8:55 PM
Spineless auto reply from the service desk in Bangladesh!!  Googliness now includes poor customer service and a complete disconnect from the average user.  Short the stock!!!!
Re: We really need user controled screen dimming for Google Maps on iOS George Wilbanks 6/9/13 8:59 PM
Googliness now includes being completely disconnected from users.  Short the stock. And pass the word!
Re: We really need user controled screen dimming for Google Maps on iOS George Wilbanks 6/9/13 9:01 PM
Waze scoops up your entire contacts folder and puts it on their server for marketing purposes!  Beware!
We really need user controled screen dimming for Google Maps on iOS moneymkrsnsavers 6/10/13 5:59 AM
Just recently got my iPhone and Google Maps.  I love Google Maps except for the terrible auto-dimming.  I thought something was wrong with my phone and it was terribly distracting to come across this.  Most of our trip is along the sane highway, but we need to know the turn offs and when the screen dims, it is dangerous and a nuisance.  If anyone is concerned about battery life they shroud pick up a car charger.  Google Maps needs to remove this "feature" or proved an option to disable it.
Re: We really need user controled screen dimming for Google Maps on iOS Arnold Greenstein 6/10/13 1:23 PM
I just sent the following email to faces@distraction.gov. It's the US Dept of Transportations, Distracted Driving website.
Maybe some of you can email them also. Maybe they can get Google's attention.
 
I was wondering if you are aware of a situation involving the app Google Maps on iPhones.
 
When I first got my iPhone, around the end of October 2012, I was concerned about negative stories involving Apple's maps program. I had used a GPS device for a number of years, and at that time was very successfully using Google Maps app on my Droid phone. So when I switched over to the iPhone, I downloaded Google Maps to use as my GPS. I used it without incident for many months, until May 4th when I was driving from New York to Boston. I had the phone mounted on the dashboard and was easily following Google Maps directions, until suddenly on the Merritt Pkwy, going about 50 mph, as I approached my exit, the phone suddenly went dark. I touched the screen, and it lit up again, and I was able to see where I had to exit. This kept happening, however. I thought there was a problem with my phone. Luckily, my wife was with me, so each time it happened, she would touch the screen and the phone would light up again. However, just as I was approaching my exit off the Mass Pike, onto Boston's busy downtown streets, the phone went completely black and wouldn't come back on. I was terrified, had no idea where I was going, and there was no place to pull over. My wife tried everything to get the phone to come back on but nothing worked. We finally found a place to pull over, turned the phone off and back on and were able to continue to our destination using Apple's maps app.  
 
When I got to our hotel, I searched for the problem on the internet. I thought my phone was broken and there might be a fix on the internet. What I found, however, was that Google had "upgraded" their map app so that the screen would automatically darken if you hadn't made a turn in a while and there was a bug in the app that caused the screen to go black and not come back at all. This is a very dangerous bug. There is a thread on the internet about it at:
 
 
Dozens of people have found the thread, all complaining of how dangerous this bug is. Google seems to be aware of it, because one of their staff commented on the thread a couple of months ago, but they appear to be ignoring it ever since. I thought this should be brought to someone else's attention. Maybe you can get their attention or a response from them since it seems none of the users can. Thank you.
 
Re: We really need user controled screen dimming for Google Maps on iOS SD_TJC 6/11/13 11:45 AM
http://mobile.bloomberg.com/news/2013-06-11/google-acquires-software-maker-waze-in-push-to-make-maps-social.html
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 6/11/13 12:47 PM
I can forsee a huge Corporate Culture Clash.

My understanding is that WAZE actually talks to their customers. 
Re: We really need user controled screen dimming for Google Maps on iOS ericg301 6/11/13 1:28 PM
Here's what I think will happen...

The new version of Google Maps, previewed at Google I/O, showed an improved "accident/alert" system, similar to Waze. I'm not sure where they get their data from, but I bet it will now at least partially come from Waze (like Apple Maps does...or did.)

Waze will continue to operate as a separate brand and separate app, according to the press release. My hope is that they include Google's POI search. Searching is Waze's biggest weakness IMO. I usually have the best luck using the FourSquare search vertical....but more often than not I'll find it using Google then paste the address into Waze. I also hope Waze use Google's maps to finish out their own maps (if they don't replace them entirely with Google's). There's plenty of areas that Waze has yet to cover but Google does.

By this time next year, however, I bet they'll merge into a single app. Too much work just went into the upcoming Google Maps refresh to toss it aside in favor of Waze.
Re: We really need user controled screen dimming for Google Maps on iOS Sbaecker 6/11/13 1:48 PM
Oh great, I just started liking Waze and Google buys them. Now they'll dim the shit out of it too AND the NSA will know where I am.
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 6/11/13 4:10 PM
Just Used waze to get home from work in NYC. Can't believe google paid more than a billion for that crap. Gave me weird route and still got stuck in traffic with the arrival time minutes adding on. How convenient..it tells me 40 min to get home then becomes 55 minutes as you drive. I think apple maps is our only choice now hopefully it'll become better with ios 7. Google blew it.
Re: We really need user controled screen dimming for Google Maps on iOS tazboy 6/15/13 8:46 AM
It's not only about them acquiring Waze it's about other companies not getting Waze
Re: We really need user controled screen dimming for Google Maps on iOS raduray 6/15/13 11:28 AM
+1 on getting rid of the stupid auto dim feature
+1 on night mode
-1 on Google's lack of follow up on this thread
Re: We really need user controled screen dimming for Google Maps on iOS rosenblattallan 6/15/13 3:10 PM
Really surprised that this nutty dimming feature hasn't been fixed after google has now been on notice for many mo that regarding how dumb and dangerous this is. Screen goes dim and you can't get the brightness back. The google engineers are known as the brightest around- somebody goofed big time here with this "feature".
Re: We really need user controled screen dimming for Google Maps on iOS Jerry Ackerman 6/15/13 6:48 PM
Absolutely right! I previously posted several weeks ago (as have many others). It's a simple fix. Just remove 1 or 2 lines of code. Why it hasn't been fixed is a total mystery. I've tired all the others and end up using the Apple Map which routes me to the wrong location every 2 out of 10 times. So I use Google to check the route, and if Apple has the same route, I'll use it. What a mess. Both Apple and Google should be ashamed. I also have Navigon, which is actually the best graphically, but it doesn't have surface street traffic info. I'm in the Los Angeles area, so all street traffic is essential.
Re: We really need user controled screen dimming for Google Maps on iOS Sascha Konrad 6/15/13 7:21 PM
I agree, Google and Apple should both be ashamed. Google for not fixing this major irritation, Apple for the quality of their map service. I submitted several error reports on the maps when Apple released them, and till today not a single one of my reports has been fixed. They just don't care.

I wanted to use my iPhone to replace my GPS, but with the quality of offerings from Google and Apple, Garmin doesn't have to worry about going out of business anytime soon.

Re: We really need user controled screen dimming for Google Maps on iOS John Harkey 6/16/13 6:22 PM
Can we get a GD fix for this ridiculous feature?

Regardless of how you feel about in-app dimming feature, it shouldn't impact general iPhone settings outside the app. That's the main source of most frustration. I can't count how many times I've had to reset my general brightness settings since downloading this app.

For every one of us complaining on this thread, there are thousands more passive voices tossing iPhones around in cars out of anger and frustration.

What's the hold up???

Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 6/18/13 5:00 PM
It's now been over 3 months since we began this thread with no acknowledgement from Google aside from their advice to 'stay tuned'.

Some of us have predicted that Google will update the app and fix the auto-dim fail with a new release 'in the summer' as they stated at Google I/O. Summer is only a few days away, so here's hoping. 

Previously I observed that to understand their position, or lack thereof, you needed to go back to Google's business model which recognized that their customers are advertisers, not their users.

A few days ago I followed a link from The Verge to George Packer's New Yorker article on Silicon Valley entitled "Change The World".

After reading it I now believe there is an alternate explanation to Google's lack of response.

Wait for it, the answer is -->  Arrogance.

Here's a link to the article, it's a great piece of journalism. The Verge was right to point it out.




Re: We really need user controled screen dimming for Google Maps on iOS Dennis J Wilson 6/19/13 1:17 PM
The auto-dimming feature does not behave as you described.

It is June 2013 now. When will this terrible auto-dimming fiasco be over?

What I would like to see happen:

1. Provide an option to disable auto-dimming.
2. Provide the ability to dim the screen for night-time driving.
3. Correct the logic of the auto-dimming to not engage unless the device is truly on battery and the battery level is under 30%

Please tell us when the next update that addresses this will be available.
Re: We really need user controled screen dimming for Google Maps on iOS TitanAE 6/19/13 1:29 PM
Attention Abby D, 
You were responding to this thread a long time ago on behalf of Google and then stopped. What's the deal? This is ridiculous that nothing has been done about this yet. I work for a large software company and we know how to push emergency fixes to the itunes store. Get off your #%^&Q's and do something already! 
Re: We really need user controled screen dimming for Google Maps on iOS ggiffin 6/21/13 6:03 AM
Dear Abby, (sounds like a cliche)

Enough is enough. Get it fixed!!!

Re: We really need user controled screen dimming for Google Maps on iOS Dylan Moench 6/21/13 10:49 AM
Couldn't agree more. This make the app near useless for me and depend on greatly. Until the bug is fixed I'm going to have to switch to apple maps despite it's flaws. The dimming feature is just too frustrating/dangerous.
Re: We really need user controled screen dimming for Google Maps on iOS John Harkey 6/21/13 12:21 PM
Perhaps we are barking up the wrong tree here? It seems logical to complain to Apple. They have ultimate "approval" of App Store content, right? If enough complaints are directed to Apple, I'm sure they would love nothing more than to force the hand of a competitor. Just saying...




Re: We really need user controled screen dimming for Google Maps on iOS TitanAE 6/21/13 12:45 PM
John Harkey, 
Can you provide us a link where we can submit our feedback to Apple.
Re: We really need user controled screen dimming for Google Maps on iOS John Harkey 6/21/13 1:54 PM
I just searched for "apple itunes feedback" and found the link below. You can provide feedback on any app, including Google Maps. 

If you don't trust links from strangers, you can also get there via apple website or complete a search on your own.

Re: We really need user controled screen dimming for Google Maps on iOS jakimo 6/21/13 3:08 PM
I reported this to Apple, hope everyone else would do the same.

It doesn't take long.
Re: We really need user controled screen dimming for Google Maps on iOS Gmaps was great 6/21/13 3:43 PM
I'm not sure if this is replying to the individual or the entire group... but think about it for a second. Google has said nothing aside from Abby 3 months ago saying they're aware of the dimming and it's an intended feature (which is complete crap - but that's all she was cleared by google to say). iOS 7 is around the corner. Google has obviously put a hush order on this whole thing otherwise we'd hopefully see a response from them by now. My bet, is that google will DO NOTHING about this for the time being until ios 7 is publicly released, then, they may update. Apple maps with the new siri voice looks promising, if it's half decent I'll end up deleting google maps entirely. They've been pissing on our feet for far too long, but even with this catastrophic mess of dimming... lets face it... they still beat apple maps - siri's current voice is unbearable to the point where I even have her audible responses turned off.    

I still use google maps for now, but I shun it to the background while driving and only activate it briefly to check directions on the fly. If the next turn is within a couple kilometres, the screen stays lit... so I complete the turn, then shun it to the background again. It's a bit of a process, but the voice still kicks in when needed to warn me to go back into the app as the next turn approaches. For a temp workaround it fits the bill... give it a try... at least your screen will stay bright.

Directly at google - What in the actual f$ck were you thinking? The dumba$$(s) responsible for this needs to be fired. Battery this n that, psht... anyone using gps regularly in their car has a charger. If not, that's their problem. Don't implement horrendous features without an off switch. Shame google, shame on you.
Re: We really need user controled screen dimming for Google Maps on iOS Jon Gruitt 6/23/13 3:51 PM
Stumbled across this thread after thinking I'd messed something up with my last jailbreak tweaks and searching for a fix. I hope this autodim feature gets an on/off toggle soon....
We really need user controled screen dimming for Google Maps on iOS barryaz1 6/23/13 6:36 PM
I'll add my voice to make the auto dim controllable. Too annoying and I use it plugged in so not necessary. And the charge level is way over 30%. Back to my garmin app that I had bought over a year ago.
Re: We really need user controled screen dimming for Google Maps on iOS Kenry Xu 6/23/13 11:13 PM
Hi Abby,

This problem has been raised in March but have not been solved even till the end of June. Please note that the dimming problem is an ultra important issue because it is directly affecting user's safety. Each day you delayed on solving this problem, more people will get hurt or killed. Please take this seriously and act fast.
We really need user controled screen dimming for Google Maps on iOS Nathaniel Lowndes 6/25/13 1:57 PM
Absolutely disgusted that this continues, after so long. Anyone who's ever coded even the simplest application knows how easy it is to disable a subroutine call and recompile. If you're bleeding profusely, you don't tell the wound that you're looking for band aids and ask it to please "stay tuned." Triage means stop the problem as much as possible - in this case, nixing the behavior - until you have a viable and TESTED solution.

Does anybody at Google pay attention to this thread or even use their own application anymore?

Re: We really need user controled screen dimming for Google Maps on iOS barryaz1 6/25/13 2:37 PM
And thinking about this, does Google even realize that this is a major Personal Injury lawsuit just waiting to happen? And one that could convert to Class Action fairly easily?
Re: We really need user controled screen dimming for Google Maps on iOS Mgbradsh 6/26/13 2:01 PM
*PLEASE* fix this autodimming feature asap. You've succeeded at totally ruining my favorite and most used app. I've just returned from a nightmarish trip to NYC, and I'm abandoning this app until its fixed. A simple option to disable the feature would be awesome. Its currently unusable in this state!!!
Re: We really need user controled screen dimming for Google Maps on iOS Mgbradsh 6/26/13 2:01 PM
Inna0000 6/26/13 6:49 PM <This message has been deleted.>
Inna0000 6/26/13 9:20 PM <This message has been deleted.>
We really need user controled screen dimming for Google Maps on iOS Nate Conrad 6/28/13 7:12 AM
I agree the feature is useless. I'm amazed that we cannot turn it off, or that it was ever added in the first place. It's actually made my mapping program harder to use, eliminating the benefit of using Google maps ironically
Re: We really need user controled screen dimming for Google Maps on iOS Clyde Lyon 6/28/13 12:59 PM
This "feature" is the stupidest thing I have ever seen.  If the phone is plugged in (charging) and I want it to stay bright, then who do you think you are to dim it against my will?  At a minimum, this "feature" should be user defined in the settings.
raduray 6/28/13 5:04 PM <This message has been deleted.>
Re: We really need user controled screen dimming for Google Maps on iOS raduray 6/28/13 5:05 PM
It might help if this issue got more publicity.  I just sent Wired.com a "news tip" on this with a link to this thread.  http://www.wired.com/about/feedback/
We really need user controled screen dimming for Google Maps on iOS Q Merritt 6/28/13 5:39 PM
Re: We really need user controled screen dimming for Google Maps on iOS Q Merritt 6/28/13 5:40 PM
Re: We really need user controled screen dimming for Google Maps on iOS Mark Sousa 6/28/13 6:01 PM
Add me to the list of users who can't stand this. A fix would be nice.
Re: We really need user controled screen dimming for Google Maps on iOS ronaldriffel 6/28/13 6:55 PM
Anything that will motivate Google to correct their misjudgment, a grievous error for sure.  Anyone who uses Google maps for any time will always have a charging adaptor for the cigarette lighter accessory. Come on Google give us the option or you make us use Apple maps or GPS CoPilot.
 
Re: We really need user controled screen dimming for Google Maps on iOS cridgewa 6/30/13 5:01 PM
Found this thread searching for how to disable the auto-dimming in Google Navigation. It's the reason I've switched back to Waze, and I also admit that it's caused not a few moments of major distracted driving as I'm suddenly trying to figure out how to restore brightness.

For me, I found that if I switch out of Google Nav to another app (say switch over to the music app), the screen remains dark. Is this true of everyone's problems?  This makes the app unusable for the normal way I do car trips.
Re: We really need user controled screen dimming for Google Maps on iOS Anne Thomas 6/30/13 5:07 PM
Yes, and it is so dark I cannot easily get to settings to fix the brightness, I deleted the app until its fixed
We really need user controled screen dimming for Google Maps on iOS Chris Plank 6/30/13 9:21 PM
+1 on getting rid of the auto dim feature
user controled screen dimming for Google Maps on iOS Albert Park 7/1/13 4:31 PM
My family is on College tour starting Atlanta, North Carolina, DC, Baltimore, Philadelphia, Princeton, NY, New Haven, and Boston areas. Google map has been great**great, but the dimming problem in iPhone5 has been a pain and dangerous whenever I touch to wake up. The phone is connected to charger all the time, so it doesn't need to save battery.

There are some exits on left hand side of hwy. Please, have the map give out extra warning ahead.

At my age, I am having hard time reading even large font set in iPhone. Can it be even 3 times larger than the current large font setting?

Not losing the trace when cruising tunnels was great!

Thank you!!

Re: We really need user controled screen dimming for Google Maps on iOS Albert Park 7/1/13 4:34 PM
Pls, get rid of auto dimming ASAP!!!! It is very very dangerous!!
Re: We really need user controled screen dimming for Google Maps on iOS Albert Park 7/1/13 4:35 PM
You answered the dimming problem on March , it is now July.  Pls, get rid of it ASAP!!
Re: We really need user controled screen dimming for Google Maps on iOS [email address] 7/2/13 11:59 AM
Waited as long as I can.
Goodbye Google Maps.
No response on this is an insult to us all.
Re: We really need user controled screen dimming for Google Maps on iOS Michael Attan 7/6/13 8:13 PM
Google, please allow us to turn this "feature" off.  It makes using the app while driving a liability, as I have to keep fiddling with the phone and taking my eyes off of the road (for more than a split second) so that I can make the screen visible again.
Re: We really need user controled screen dimming for Google Maps on iOS Timothy O'Brien 7/6/13 9:25 PM
I'm not even sure why this feature exists. Who needs to save battery power when the iPhone is plugged into a car charger? Very stupid planning. The feature is terrible and has forced me to use apple maps. I can't even fathome the ad revenue google will lose if people continue to drop google maps due to this issue. Please fix this. I really don't want to use apple maps but at this point I have no other options.
Re: We really need user controled screen dimming for Google Maps on iOS the real Chuck Finley 7/7/13 11:20 AM
I have to completely agree with the group. This "feature" while annoying is also dangerous. Just home from a 4 hour trip and twice my screen was "dimmed" to the extent the only way I could get it back viewable was to navigate to settings and turn the brightness back up. Google come on really. I hate to say it but I am moving over to the completely unused apple maps till this gets sorted out. I'ts silly and sad. How hard is it to add the option instead of forcing the option. This smells a bit like apple not google. Maybe someone will crash trying to read the dim maps and become an "instant" billionaire then maybe just maybe this will get addressed.
Re: We really need user controled screen dimming for Google Maps on iOS Mike Small 7/7/13 7:05 PM
Needs to be fixed. Missed turns due to this as comes to life and starts displaying too late. Especially in busy traffic. At least make it user controllable.
Re: We really need user controled screen dimming for Google Maps on iOS lukejr 7/8/13 9:23 AM
Needs to be fixed, why dim the screen when my iPhone is plugged in and charging!
Re: We really need user controled screen dimming for Google Maps on iOS J.P. Aleo 7/8/13 1:10 PM
Ditto to all of the above
Re: We really need user controled screen dimming for Google Maps on iOS Chris Boraski 7/8/13 2:12 PM
FYI - If you do decide to use it, you can click the power button to sleep the phone and click it again to unlock it and then it should restore the brightness without having to go to the control panel. With that said, you shouldn't have to fiddle at all, and most people here are avoiding Google Maps until they resolve this.
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 7/8/13 2:18 PM
That's not correct, which is in large part why this thread exists.

Most of us find that once the dimming happens, the system brightness breaks. There is no recovery except to shut off iPhone and turn back on.

Google Maps is the only app that has this system brightness bug, and Apple has allowed it to touch system controls. Both have something to fix...

We really need user controled screen dimming for Google Maps on iOS Scottglass47 7/8/13 8:54 PM
Google maps is gone. What a disgrace! I've never seen admins ignore a thread on this level. It sickens me.
Re: We really need user controled screen dimming for Google Maps on iOS Jim Phipps 7/9/13 9:53 AM
I have the same issue, since few mentioned this aspect I thought my phone was busted. Thanks! No more google maps till this is fixed.
Re: We really need user controled screen dimming for Google Maps on iOS Sascha Konrad 7/11/13 4:40 AM
There is a new version coming, hope it fixes the problem:http://googleblog.blogspot.de/2013/07/a-new-google-maps-app-for-smartphones.html
Re: We really need user controled screen dimming for Google Maps on iOS Faye Black 7/12/13 12:05 PM
Another user deleting the app. Three months with no fix - seriously?
Re: We really need user controled screen dimming for Google Maps on iOS Eeplu Teeti, Jr. 7/15/13 3:04 PM
Wow, I had no idea that this was a 'feature'.  This past weekend I was driving from Mountain View to Livermore, a drive I normally don't take.  I usually rely on my TomTom app, but I figured I would give Google Maps a spin.  I loved that GMaps connected via Bluetooth to my car speakers, that was a huge plus!  But what drove me insane was the dimming.  Not only did it dim out inappropriately, it never 'undimmed'.  When I got to my destination, I had to turn the phone off, then turn it back on for it to return to normal conditions.  It did the same thing on the way back.

I can understand the need to reserve power, but some intelligence needs to be put into this.  I was at 100% power the whole way because I plugged my phone into a charger.
Very disappointed with this.
Re: We really need user controled screen dimming for Google Maps on iOS drtrix 7/15/13 3:48 PM
I am very hopeful that Googles update will correct and improve the app and the dimming.   Android already got the update and I check my iPhone hourly to see if the update has arrived.   Hurry up Google the suspense is killing me.

Re: We really need user controled screen dimming for Google Maps on iOS jakimo 7/15/13 4:05 PM
I'm surprised Google Maps maintains such a high rating in the App Store. Does anyone believe that this bug doesn't affect some iPhones out there?
Re: We really need user controled screen dimming for Google Maps on iOS Seldon Horton 7/16/13 8:26 AM
I know this is an old post but has there been a fix for this.  It dims not only the maps but my whole phone as well.
Re: We really need user controled screen dimming for Google Maps on iOS raduray 7/16/13 9:01 AM
I urge everyone to post a negative review on the App Store.  I just did.  Maybe that would get Google's attention.
Re: We really need user controled screen dimming for Google Maps on iOS Sbaecker 7/16/13 9:42 AM
Google doesn't give a shit. This has been going on for over a quarter with this screen hijacking crap still ongoing. They've been taking a page from EA in terms of customer support here.  Instead of releasing a quick fix, they've been working on a major update...that makes a lot if sense when people are uninstalling your app and giving the current version predominantly 1 star reviews in the Apple app store.  I've uninstalled this app a month or two ago.

Anyone know how to unsubscribe from email updates to this thread?  It's the only reason I keep coming back to this thread...

Re: We really need user controled screen dimming for Google Maps on iOS SBaron! 7/16/13 5:10 PM
Since people have been complaining about this since March you'd think there would be an update!  This feature is going to cause a serious accident. Do you think it will be fixed then?? It is a great tool if it wasn't for this serious issue. FIX IT PLEASE!
Re: We really need user controled screen dimming for Google Maps on iOS Josep Cors 7/16/13 5:30 PM
Abby,

Any news on this? This feature creates more usability issues that its benefits.

Who in car doesn't have the phone plugged?

Should be VERY simple to have an option to disable.

Soon? BTW, google tools rock, this was a huge disappointment, it is dangerous to have to be tapping.

Re: We really need user controled screen dimming for Google Maps on iOS jakimo 7/16/13 5:34 PM
We've addressed Abby dozens of times AND these discussions are in Google's own forums.

They do not answer and they clearly show us they do not care whatsoever about our concerns.

BUT they are working on a great update. =(
Re: We really need user controled screen dimming for Google Maps on iOS Abby - Google Community Manager 7/16/13 9:56 PM
Dear all,
Thank you for your continued feedback on this feature. We appreciate your patience, as the team has been working hard to bring you the new Google Maps app for iPhone and iPad.

With today’s launch of the new Google Maps app for iOS, we’ve removed the auto-dimming feature. This decision was based on your feedback. We hope you enjoy the many new features and updates the app includes! Please be sure to continue to share your feedback and suggestions with us.

For more information about the launch, please see this post.

Abby
Re: We really need user controled screen dimming for Google Maps on iOS Robert Dennis 7/16/13 10:12 PM
Thanks for the update. Hope this fix works.
You really did not handle this issue very well though. Your lack of communication really pissed off a lot of people. A weekly update would have done wonders for your public relations.
I expected better from a company like google
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 7/16/13 11:11 PM
Behold! Abby is back! :-)

Glad to see the app is back. Works alright so far with iOS 7 beta 3.

Re: We really need user controled screen dimming for Google Maps on iOS TabsAZ 7/16/13 11:18 PM
Thank you Abby, very glad to hear this!

I agree with Robert above though - you guys should have fixed this much faster 4 months, the app was completely unusable on a long road trip I did earlier this month because of this "feature."
Re: We really need user controled screen dimming for Google Maps on iOS MrMars 7/17/13 3:46 AM
Just installed the new Google Maps for IOS. In the short amount of time I had to play with it before leaving for work I still do not notice a convenient way to rename saved addresses. Maybe it will become apparent over time but until then its still Apple Maps for me.
Re: We really need user controled screen dimming for Google Maps on iOS Ben Mattison 7/17/13 5:11 AM
Hooray!
Re: We really need user controled screen dimming for Google Maps on iOS barryaz1 7/17/13 7:10 AM
I'm probably speaking for many of those here. This has left a bad taste in my mouth about Google. We'll see, I just updated and will check it out tomorrow.
Re: We really need user controled screen dimming for Google Maps on iOS Sam Jones 4 7/17/13 9:18 AM
Thank you for turning it off. I'm gladly returning to your mapping program as my primary.
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 7/17/13 12:13 PM
Thank you! Google maps is back! Love the explore feature. Just please don't ruin it again with any unwanted additions ;)  
Re: We really need user controled screen dimming for Google Maps on iOS Robert Dennis 7/17/13 2:23 PM
Looks like the upgrade wiped out all my saved addresses. Thanks google :<
Re: We really need user controled screen dimming for Google Maps on iOS MrMars 7/17/13 3:08 PM
I'm sticking with Apple Maps. Too much fluff with Google, plus they STILL cannot touch the contact/boomarked management features of Apple Maps. Sorry Google, your not useful too me or worth the switch. Deleted, again! 
Re: We really need user controled screen dimming for Google Maps on iOS richard horan5 7/17/13 4:03 PM
Hi Abby,
 
the update wiped out all the names of users' favorite locations in google maps. I went to google bookmarks, and the names are still saved, they just didn't transfer to google maps. Can this be fixed?
 
Thanks,
Richard
Re: We really need user controled screen dimming for Google Maps on iOS barryaz1 7/17/13 4:14 PM
I hope I'm doing something wrong...

Did the update yesterday and drove around a bit today. After 5 minutes or so, the Maps dimmed and would only brighten up if I tapped the screen. Is that normal or am I missing something?
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 7/17/13 4:34 PM
barryaz1,
Is ur auto brightness on , under settings -->brightness and wall paper in ios? It Could be the ios itself doing the dimming

I tested the app out did not see dim Like version 1.1..any one else  experiencing dim ?

Re: We really need user controled screen dimming for Google Maps on iOS barryaz1 7/17/13 4:57 PM
So there's no App-specific dimming control? So I have to allow "stay-bright" across all Apps, eating into battery time unless I manually turn the screen off?  Ycchh, and a lazy way for Google to solve this.
Re: We really need user controled screen dimming for Google Maps on iOS TabsAZ 7/17/13 5:05 PM
Abby,

Unfortunately I have to report that after actually testing this today in the car, the issue is *NOT* fixed. (I noticed a few others reporting similar things too) As I accelerated onto the 202 freeway today in Phoenix the screen dimmed exactly like before to the point that it was almost impossible to read in the bright daylight here. It was actually even worse than before - putting the phone to sleep and waking it up did not set the brightness back to normal, nor did tapping the screen or going into settings and manually adjusting the brightness slider. Whatever the app is doing is locking the phone to a low brightness level until it is actually rebooted. This is completely unacceptable and I will be notifying Apple that it does this - it is a safety issue on the road that I suddenly lose the ability to easily see things on the map.

Seriously, tell your engineers not to even mess with hardware settings like screen brightness. I see absolutely no legitimate reason it should be going anywhere near this type of function. The phone is physically plugged into power in my car and I have absolutely no concerns about the screen brightness lowering my battery because I'm not even on battery. And that's beside the point - even if I was on battery, you should not forcibly take over a critical hardware-level function like this without my approval. What if I'm at 100% battery and only driving for 30 minutes or so and don't care if it runs the battery down some? Who is Google to make this decision for me without even asking?

Aside from the above I also noticed that the amount of zoom out that's allowed before it goes into the "Reset" mode where all the information on the screen disappears has now be set at just two levels out from the default. I much prefer a more zoomed out view that shows more of the surroundings, upcoming road names etc. Please allow us more zoom levels - I don't think it should go into "Reset" mode unless you have panned the map - just zooming in and out should be allowed without limit. On a Garmin unit I can zoom out even to the level of seeing the entire United States without any issue at all.

The smoothness of the display has also gone way down - it's very jerky now as you drive along and not a smooth motion like Apple Maps, Navigon etc are.
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 7/17/13 5:06 PM
barryaz1,
The new app does not mess with brightness which was the issue before in version 1.1 As most users (my self included) have car chargers battery drain is not an issue. Google simply removed what they screwed up in version 1.1.
Which is a good thing :)

Are you still experiencing any dimming after turning off auto brightness ?

Re: We really need user controled screen dimming for Google Maps on iOS TabsAZ 7/17/13 5:13 PM
Igor - I do not have autobrightness on on my 4S and I still experienced what I posted above. Even if had it on, this is in the bright midday sun in Phoenix - there's no way it would lower the brightness automatically in that environment. I can use Apple Maps or Navigon just fine without it doing this.
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 7/17/13 5:14 PM
Tabsaz,
Wow I did not experience the dimming. My next turn was in 8 miles and maps did not dim. It seems that We need more posts on this subject from other users who experienced the dimming before the update.
Re: We really need user controled screen dimming for Google Maps on iOS Efke25 7/18/13 6:31 AM
The autodimming is still not fixed for me either. I'm very disappointed. 
Re: We really need user controled screen dimming for Google Maps on iOS Igor Vinokur 7/18/13 6:55 AM
Tested the app twice, once with phone plugged in and on the way back with phone on battery and did NOT see any dimming. My next turn was more than 8 miles away. Maps stayed bright the whole way. I have iphone 5 ios 6.1.4. Auto brightness is off.
Something is not right if some are still experiencing this issue.
Re: We really need user controled screen dimming for Google Maps on iOS Abby - Google Community Manager 7/31/13 9:56 AM
Hi barryaz1, TabsAZ, and Efke25,
Thanks for reporting that you're still experiencing the auto dimming.  Please note that auto-dimming is still a feature of your iPhone, and the map may dim based on your phone settings.

If you are indeed still experiencing auto-dimming while navigating in Google Maps, please provide the following, so we can look into this:
-Your iPhone type (eg. 4S)
-Your iOS version (eg. 6.1.4)
-Exact steps to reproduce (please include as much detail as possible - the address you were navigating to, how long you were navigating before the screen dimmed, if the entire phone dimmed, etc.).
-If you're able to undim the phone and how

Also, please be sure to use the Shake to send feedback directly from your phone, as that will capture your phone data when you send the feedback.

Thanks so much!
Abby
Re: We really need user controled screen dimming for Google Maps on iOS Say_it_aint_so 8/4/13 5:11 PM
Not to dampen your spirits Abby--but might I suggest you all fix this issue because someone, if not already, is seriously going to get hurt because of this feature.  Yes there is personal responsibility, however I have had to ACTUALLY turn my phone completely OFF to restore my screen. I guess if one is walking this might no be a dangerous scenario.  So maybe Google Maps should come with a warning.   DO NOT USE IN A VEHICLE AT ALL AND MAYBE REMOVE IT FROM THE STORE ALTOGETHER.  I agree with another post, did ANYONE at all test this feature out?  I mean come on.  How many staff do you have at Google Maps? And not one person was delegated to actually field test this version? This is why America is declining.  It is very difficult to get follow through on many products or even in the service industry.  Find the right people and put them in the CORRECT POSITIONS.    Do not surround yourself with "part-time" yes people.  I you correct the yes "person" mentality then and only then will you have a better product.  Yes Google Maps is very good, but this kind of oversight should not have happened.  Just like at Apple.  Trust ME!!!!
Re: We really need user controled screen dimming for Google Maps on iOS jakimo 8/4/13 5:20 PM
It's already fixed Anthony.

Figured this thread would die, guess I'll just unsubscribe.

For the record Abbey, your handling of this thread and issue was horrible. I'm out.. and while I'm glad it is fixed, I'm not going to use Gmaps much after this ordeal when there are more responsible alternatives.

Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 8/4/13 5:58 PM
It is fixed, however there were still a few people reporting issues, which must have something to do with their particular device, or combination of other apps, settings etc. so either Anthony is one of these or he hasn't updated the app.

I'm not happy with Google as we've discussed, but GMaps is back to being the best solution for me. Apple maps has a lot of advantages, which I learned over the several months I was using it, but GMaps cannot be beat when I am going somewhere and have to do a search to find a business or other destination. Open GMaps, put in the city, then put in the place you want to go and there it is.

Apple just has no search capability, really none. On the other hand if you've book-marked a location, or it's in your Contacts, then Apple is faster and easier.

Re: We really need user controled screen dimming for Google Maps on iOS jakimo 8/4/13 6:11 PM
All true, thanks for posting.

As a suggestion, I routinely use WhereTo? or Localscope as my engine, then send the results to Apple Maps (using iOS 7 beta 4, certainly improved) or Navigon.

Side note: one reason I love Apple Maps now, is the male high quality voice it can use now. As soon as the British male voice is available, that'll be my standard! :-)

Re: We really need user controled screen dimming for Google Maps on iOS Sascha Konrad 8/10/13 5:44 AM
Well, everybody being happy to have Google Maps back will probably be disappointed to hear that it now will start showing ads: http://www.iphonehacks.com/2013/08/google-maps-ads.html
Re: We really need user controled screen dimming for Google Maps on iOS Capt'n Bob 8/10/13 4:12 PM
Interesting quote from Bill Gates in this week's Business Week regarding Google's initiatives:

"One of Google’s (GOOG) convictions is that bringing Internet connectivity to less-developed countries can lead to all sorts of secondary benefits. It has a project to float broadband transmitters on balloons. Can bringing Internet access to parts of the world that don’t have it help solve problems?

When you’re dying of malaria, I suppose you’ll look up and see that balloon, and I’m not sure how it’ll help you. When a kid gets diarrhea, no, there’s no website that relieves that. Certainly I’m a huge believer in the digital revolution. And connecting up primary-health-care centers, connecting up schools, those are good things. But no, those are not, for the really low-income countries, unless you directly say we’re going to do something about malaria.

Google started out saying they were going to do a broad set of things. They hired Larry Brilliant, and they got fantastic publicity. And then they shut it all down. Now they’re just doing their core thing. Fine. But the actors who just do their core thing are not going to uplift the poor."

Re: We really need user controled screen dimming for Google Maps on iOS bpg99 8/11/13 6:41 AM
Is this why they removed screen dimming from the new android version?  Are you people seriously staring at your phone as you drive 150 miles on the straight interstate with your exit hours away?  Why do you need to see it until the next direction is coming up?

Now my phone gets hot enough to cook an egg and the battery drains like water through a strainer because the screen is at full burn at all times.  Talk about dangerous - I now have to reach over and manually put my phone to sleep and wake it up when I hear it start talking.  THAT is what's going to cause an accident.

All this to make iPhone users happy.  Shame on you Google!

At least add the option that you can turn it on and off in settings to make everyone happy.

Re: We really need user controled screen dimming for Google Maps on iOS Say_it_aint_so 8/11/13 7:21 AM
It is my understanding that there was a button that Android users could turn this function either on or off.  But better check with other Android users on that.  The real issue that I had was that once it went into dim mode and you received a call or had to use the phone for any OTHER function the brightness would NOT come back.  Once had to go to the brightness area and manually turn it back on.  Or sometimes it would be so bad that you could not even see the screen and the whole phone had to be restarted.  Ok now how difficult would it be if it WOULD dim then all a user had to do was just tap the screen to "wake" it up so the screen would once again show bright?  NOT that difficult of a programing feet.  The point is that Google Maps, took over the brightness of ones screen at some point and would not allow it to come back on with just a touch.  This is where it became dangerous.  BAD programing.  Yes when it first Maps first goes into dim you could in fact touch the screen and it would come back up.   But many many times it would stay dim or completely dark.  Even if one had the auto dim feature turned off.  Plane and simple, just bad programing.   Hope this helped.   
Re: We really need user controled screen dimming for Google Maps on iOS bpg99 8/11/13 7:35 AM
That makes sense.  And I can understand how that is a problem.

My issue is that Google's response is to completely remove the feature from the "new and improved" android maps 7.  So now I don't have the option to use it or not.  They also removed a lot of other things people are upset about.  But that one I personally found to be very useful.  Makes no sense to completely remove it.  If someone doesn't want to use it, add a setting to turn it off in the iOS version (or leave the setting that used to be there in the Android version).

Re: We really need user controled screen dimming for Google Maps on iOS Abby - Google Community Manager 8/12/13 11:14 AM
Hi all,
Thank you for continuing to share your feedback with us. I'm closing this thread, as the auto-dimming issue in iOS has now been fixed.  If you'd like to post your feedback on another feature or report a new issue, please feel free to start a new thread here in the community.
Thanks,
Abby
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