Google Product Forums

Re: Backup and sync processing all the time


MisterCanada 2 mai 2018 15:33
Envoyé au groupe : Google Drive Help Forum

Catégories : Backup and Sync tool : Report a problem : Windows :

Hi Pol!

The official channel for any feedback (design, pricing, issues, features, etc) is using the Send Feedback mechanism. That causes all submissions to be queued, categorized, prioritized and evaluated by the appropriate part of the Drive team.

Here are the exact steps when going through Backup & Sync:

1) Click on your Backup & Sync icon (Cloud) on your taskbar/notification area.
2) Click on the 3 dots at the very right side to access the Settings.
3) Click on Send Feedback

Here are the exact steps when going through your Drive's webpage interface:

1) Click this to open your Drive's webpage interface: My Drive Cloud's Webpage
2) Click on the gear cog for Settings on that webpage's top right side
3) Choose Help from the popup menu
4) Click on Send Feedback, typically at the bottom of the Help popup

It will not be possible to receive a reply to your feedback, but be assured that all feedback is reviewed and actioned as deemed appropriate.