Unable to upload a custom thumbnail

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Unable to upload a custom thumbnail Flashback007 8/2/12 5:29 PM
I am at the moment a partner, but I cannot upload any custom thumbnails any one has an idea, what is causing that. I tryed different browsers and even the basic uploader, but I cannot use it still. Is there something I did wrong?
Re: Unable to upload a custom thumbnail Videodave2 8/2/12 5:52 PM
Only some of the older partners ever had this option. If you are a new one then you have most of the same limits as do we mortals.
Re: Unable to upload a custom thumbnail Flashback007 8/3/12 2:13 AM
Actually, if I search on the help-site. It states I am able to upload custom thumbnails. I now added a screenshot to show everything
Re: Unable to upload a custom thumbnail Videodave2 8/3/12 4:28 AM
Might be an outdated help file (there are many on YouTube), so are you an older Partner? Do you have the option of making a banner and all the other neat features available to *some* older partners?
Re: Unable to upload a custom thumbnail JDoors 8/3/12 5:14 AM
Regarding help files, I can find help files that explain monetization, but my channel does not have monetization enabled, so those help files do not apply to me. You found a help file that explains how to use custom thumbnails, but that help file does not apply to you.      ; )