Categories: Playing and watching videos : Report a technical issue : Chrome :

Youtube quality settings greyed out

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Youtube quality settings greyed out Shrivedh Singh 6/16/13 7:35 PM
I have a slower connection, so I want all my videos to run in 360p regardless of resolution. But youtube decides that I'd be better off with a video that never plays because it keeps jumping the quality up to 1080p, and sometimes this happens even when its on the regular size. The worst part? When it puts the quality up on its own, all the other quality settings get greyed out (as in I cant even select them to go back to 360p)
Fix your broken sh*t google
Re: Youtube quality settings greyed out FieraDevilWings 6/16/13 10:52 PM
This happens to me as well, but I'm using FireFox. Tried clearing stuff like cookies & cache, but it didn't work out. Videos continue to glitch out and eventually crash by greying out pretty much every single quality available.

I pin the blame on 144p and Auto-select "features".

Re: Youtube quality settings greyed out Rags Starcraft 7/17/13 8:46 AM
I'm also having this same issue and it really makes watching youtube a pain. Sometimes it will actually just grey out every quality setting too for me. This needs to be sorted
Re: Youtube quality settings greyed out Patrick DeDonder 7/30/13 9:22 PM
This is happening to me too, but the other way around. I usually watch videos in 720p, and my internet is fast enough that the videos still load faster than they play. But every once in a while the playback catches up to where it's loaded to, and it skips down to a lower quality, often 240p or 360p, and won't let me change it back. If I want to keep watching the video in HD, I have to make a note of how far I am, reload the entire page, and start again from where I left off. Also, for some reason, the quality always starts a lot lower than it needs to be, so I have to change it every time. And no, I don't have the "never play higher-quality video" option checked. Also, sometimes when the quality changes, the playback skips forward a few seconds. Basically, the whole thing is really buggy and terrible.
Re: Youtube quality settings greyed out VoidCookies 7/31/13 12:51 PM
Me, too
Re: Youtube quality settings greyed out Rajan Grewal 7/31/13 2:26 PM
Same her but I want all of my videos HD because HD is awesome.
Re: Youtube quality settings greyed out Travis Bickle 8/1/13 10:58 PM
This happens to me too. I have a good internet connection so I don't see how that could be a problem. Sometimes it goes ahead and allows me to select 480p, which is usually what I have it at, but out of nowhere changes to 1080p! What the hell man! geez just let me watch my videos.
Re: Youtube quality settings greyed out Bradley Glasson 8/2/13 9:47 PM
What you described is exactly the problem I came on here to report! You basically described me exactly, video starts on like 240p, I up the quality, then the ad comes on, so I skip, then it's forgotten the quality, put it back up to 1080p, then it loads fine. Sometimes 1080p and 720p are greyed out and I have to refresh the page too. My connection keeps up with 1080p steadily but I have to put up with all this crap.

I like the iPad app for YouTube called McTube, and you can "LOCK" the quality to any setting. Mines on 1080p and it will never ever drop randomly it will just stop to buffer if it needs to (WiFi sucks) but it will never give up on the quality you set! So McTube is a solution for some.

Re: Youtube quality settings greyed out ByteCraft 8/7/13 12:06 PM
It's ridiculous, I honestly can't see a good reason for them to implement that. Sometimes it happens to me when I'm trying to use 240p.
Re: Youtube quality settings greyed out Philip Nixon 8/8/13 3:19 PM
Same keeps happening here, and no solution is ever given. ;c
Re: Youtube quality settings greyed out ytKeane 8/8/13 4:17 PM
If you ever see the quality gray out, post a link to the video here and the debug code. We're aware of an issue that causes this and are investigating it.

Debug info instructions:

1. Right-click on the video player
2. Find the "Copy debug info" button
3. The debug info will either be automatically copied to your browser's clipboard (in which case you won't see anything pop up, but you can now paste the info), or a menu will appear with the code.
4. Come back to this thread, and paste it in

Re: Youtube quality settings greyed out brownsugarcandie2007 8/8/13 8:05 PM
Awh, MAN! I'm going through this same ass, sh*t!  Youtube/Google, or whoever, FIX THIS CRAP, please! Or, stop messing with the damn site, and we wouldn't be having all of these problems!! :\
Re: Youtube quality settings greyed out Craig Long 8/9/13 5:01 AM
Re: Youtube quality settings greyed out Craig Long 8/9/13 5:02 AM
Click on the red YTO button and go to options and set the quality you want.
Re: Youtube quality settings greyed out SuperSajuuk 8/12/13 9:32 AM
On Friday, August 9, 2013 1:02:47 PM UTC+1, Craig Long wrote:
Click on the red YTO button and go to options and set the quality you want.
That really doesn't solve the problem, I use the extension as well and it STILL keeps randomly greying out quality options. No extension fixes this, it's solely a problem with YouTube itself.

An example of a video which does this: http://www.youtube.com/watch?v=TuLRME9s3Sw
Debug Info:
ts=1376002305&cl=50587679&tpmt=0&pixel%5Fratio=1&csipt=watch%2Cwatch7ad&playerw=1280&playerh=720&cbrver=28%2E0%2E1500%2E95&scoville=1&hasstoryboard=1&feature=youtu%2Ebe&pd=0&ptk=FullScreen&next%5Fid=TuLRME9s3Sw&debug%5FsourceData=&debug%5Fdate=Mon%20Aug%2012%2017%3A31%3A22%20GMT%2B0100%202013&videoFps=0&plid=AATjwqW46Zvplx5C&mos=0&h=720&vid=pHcjSKyxq4z2zwG5FWk4r9TjafdE4%2DDLR&c=WEB&nsiabbl=110699&debug%5FplaybackQuality=hd720&cpn=4vUWPcXN8yWrSwoT&debug%5FflashVersion=WIN%2011%2C8%2C800%2C94&cosver=6%2E1&nsivbbl=964790&cos=Windows&droppedFrames=0&sdetail=f%253Ayoutu%2Ebe%252Cp%253At%2Eco%252FVN2KSCUorR&stageFps=10&cbr=Chrome&fmt=136&lact=28206&cver=as3&ahoffset=30&rendering=software&fexp=916903%2C929815%2C919318%2C914070%2C916612%2C936204%2C902551%2C909546%2C906397%2C916914%2C929117%2C929121%2C929906%2C929907%2C929127%2C929129%2C929131%2C929930%2C925720%2C925722%2C925718%2C925714%2C929917%2C929919%2C912909%2C912521%2C932306%2C904830%2C919373%2C904122%2C932211%2C929609%2C911423%2C909549%2C935006%2C900816%2C912711%2C935802%2C904494%2C906001&el=detailpage&decoding=accelerated&hl=en%5FGB&w=1280&referrer=http%253A%252F%252Ft%2Eco%252FVN2KSCUorR&idpj=%2D2&cr=GB&sendtmp=1&vq=hd720&sourceid=r&fs=0&ldpj=%2D39&vw=1280&vh=720&volume=100&ei=ug0JUpGZEaaliQaH5IGgAw&afmt=141&tsphab=1&tspne=0&cfps=0&tspfdt=758&screenw=1920&debug%5FvideoId=TuLRME9s3Sw&screenh=1080&md=1
Re: Youtube quality settings greyed out Hugh "Boolan" Brady 8/12/13 12:23 PM
This has been a major problem for me in the last few days/week. In my case any video longer than 15 minutes just refuses to load. It reverts to 240p (I've seen 240p greyed out too and only HD quality available. WTH?) and even then only loads for a few seconds until static appears and "an error has occured" pops up on screen.

My internet isn't that bad. YT is the problem. I've been watching a stream on twitch at 480p (which is what I'm gunning for on YT) and it runs perfectly smoothly.

Please sort your shit out, Youtube. Here's one of many videos that have been a problem for me. Want any more? I've got a whole sub-box full of them.

http://www.youtube.com/watch?v=8LB2lRlMzhc
ts=1376002305&cl=50587679&cr=IE&fexp=909546%2C906397%2C929117%2C929121%2C929906%2C929907%2C929127%2C929129%2C929131%2C929930%2C925720%2C925722%2C925718%2C925714%2C929917%2C929919%2C912521%2C932306%2C904830%2C919373%2C904122%2C929609%2C911423%2C909549%2C900816%2C912711%2C935802%2C904494%2C906001&tpmt=108&vq=large&ldpj=%2D4&h=528&tspne=0&ei=0i0JUrHCPKfziQaezYGIBA&tspfdt=346&screenw=1366&tsphab=1&screenh=768&debug%5FsourceData=&cfps=0&pixel%5Fratio=1&debug%5FplaybackQuality=tiny&afmt=140&playerw=939&playerh=561&debug%5FflashVersion=WIN%2011%2C8%2C800%2C97&c=WEB&scoville=1&erc=3&pd=0&md=1&mos=0&sourceid=y&csipt=watch%2Cwatch7ad&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252Ffeed%252Fsubscriptions&videoFps=0&subscribed=1&debug%5FvideoId=8LB2lRlMzhc&next%5Fid=8LB2lRlMzhc&stageFps=10&hasstoryboard=1&debug%5Fdate=Mon%20Aug%2012%2020%3A02%3A29%20GMT%2B0100%202013&nsidf=171&nsiabbl=51960&cpn=gGDJPLwqlf9EjTPU&droppedFrames=171&cbr=Chrome&nsivbbl=75388&uga=m18&w=939&sdetail=p%253A%252Ffeed%252Fsubscriptions&vid=0CyqM4DfJs5KcKLgKmiM4xQbCr9zZP2BU&ptk=machinima&fs=0&fmt=160&cver=as3&lact=88375&hl=en%5FUS&rendering=accelerated&el=detailpage&decoding=software&volume=70%2E55999999999999&idpj=%2D3&plid=AATjxI96jKBkNd%2DR&cbrver=28%2E0%2E1500%2E95&cos=Windows&cosver=6%2E1
Re: Youtube quality settings greyed out Babylonian! 8/13/13 3:27 PM
Here's one:

http://www.youtube.com/watch?v=gy7PTl6UJfI

ts=1376002305&cl=50587679&cr=US&h=481&idpj=%2D9&tpmt=23&vq=hd1080&tsphab=1&c=WEB&tspne=0&ei=G7IKUqfCGeOtiQKPmIGoDg&cbr=Chrome&screenw=1680&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252Fuser%252FTheDiscoverySlowDown%252Fvideos&screenh=1050&debug%5FsourceData=&plid=AATj27QzSKZjV7kO&pixel%5Fratio=1&tspfdt=0&erc=3&playerw=854&droppedFrames=17&playerh=510&debug%5FflashVersion=MAC%2011%2C8%2C800%2C97&ldpj=%2D20&scoville=1&debug%5Fdate=Tue%20Aug%2013%2015%3A25%3A33%20GMT%2D0700%202013&afmt=141&pd=0&md=1&cbrver=28%2E0%2E1500%2E95&csipt=watch%2Cwatch7ad&cfps=0&videoFps=0&sourceid=y&w=854&debug%5FvideoId=gy7PTl6UJfI&mos=0&next%5Fid=gy7PTl6UJfI&stageFps=10&hasstoryboard=1&nsidf=17&fs=0&hl=en%5FUS&ptk=TestTube&vid=0RTEnQLO3Tq5Fh4H7b81oxr6Fxmx7MH5R&audiofactor=1%2E030266913280682&uga=f28&cpn=6fg8Ju3uvgLnR0xC&sendtmp=1&tspadpt=134%2D135&feature=c4%2Dvideos%2Du&fmt=135&cver=as3&debug%5FplaybackQuality=large&lact=1934&volume=92%2E16&sdetail=p%253A%252Fuser%252FTheDiscoverySlowDown%252Fvid&fexp=929116%2C913571%2C916807%2C934901%2C916626%2C936107%2C909546%2C906397%2C929117%2C929121%2C929906%2C929907%2C929127%2C929129%2C929131%2C929930%2C925720%2C925722%2C925718%2C925714%2C929917%2C929919%2C912521%2C932306%2C913428%2C904830%2C919373%2C904122%2C938701%2C929609%2C911423%2C909549%2C900816%2C912711%2C935802%2C904494%2C906001&rendering=accelerated&el=detailpage&cosver=10%5F8%5F4&decoding=software&cos=Mac
Re: Youtube quality settings greyed out Travis Bickle 8/13/13 7:16 PM
It's not even certain videos, it's all videos! Have you ever heard of 5 Second Films? I watch their videos and in total their videos are 9 seconds. Every video is 9 seconds. YouTube can't even load 9 f*ckin seconds without messing with the quality! It can't even keep 9 seconds loaded so i can replay them. I have to load them up again. Pretty soon the videos don't load at all. Refreshing doesn't work. It's only worked when I've turned my computer completely off and on again. Once YouTube glitches it's completely unusable.
Re: Youtube quality settings greyed out Nogoodnms 8/17/13 11:21 PM
Getting the same goddamn issue, have been getting it for weeks now. Holy crap. This is ridiculous. Google, please, for the love of god, get this shit together.

Debug info for that one Google employee:
cl=50946103&ts=1376639671&md=1&debug%5FflashVersion=WIN%2011%2C5%2C31%2C5&ei=dGcQUsSYAYrTlAfXqICgBQ&csipt=watch%2Cwatch7ad&debug%5Fdate=Sun%20Aug%2018%2002%3A21%3A17%20GMT%2D0400%202013&playerw=1280&playerh=750&scoville=1&hasstoryboard=1&videoFps=0&h=720&mos=0&next%5Fid=UuEPlXefXaw&stageFps=10&plid=AATkMs6TME9x32YS&nsidf=26&fs=0&subscribed=1&vid=xRmAqUDB7oaSwZlR5v0xSnhE6IeAw8ZZR&pd=0&nsivbbl=2356686&uga=m23&c=WEB&cpn=HygLTj%5F97bzEh6Rm&nsiabbl=100490&cr=US&vq=tiny&fmt=160&referrer=null&droppedFrames=26&w=1280&cbrver=25%2E0%2E1364%2E97&cver=as3&cos=Windows&cbr=Chrome&sendtmp=1&hl=en%5FUS&el=detailpage&decoding=software&fexp=912300%2C912520%2C929419%2C930901%2C909546%2C906397%2C929117%2C929121%2C929906%2C929907%2C929922%2C929127%2C929129%2C929131%2C929930%2C925720%2C925722%2C925718%2C925714%2C929917%2C906945%2C929919%2C929933%2C932306%2C913428%2C920605%2C904830%2C919373%2C930803%2C904122%2C938701%2C911423%2C909549%2C900816%2C912711%2C935802%2C904494%2C906001&lact=75569&idpj=%2D6&rendering=accelerated&cosver=6%2E1&ptk=machinima&tpmt=30&volume=13%2E1769&tsphab=1&tspne=0&cfps=0&tspfdt=175&screenw=1920&debug%5FvideoId=UuEPlXefXaw&screenh=1200&debug%5FsourceData=&ldpj=%2D15&pixel%5Fratio=1&debug%5FplaybackQuality=tiny&afmt=140
Re: Youtube quality settings greyed out Lugh Wilson 8/23/13 10:02 AM
It does it for all videos for me. It starts at 240p and then jumps up to 360p and greys out 240p, then up to 720p and greys out 360p, then up to 1080p where it errors out. I'm using firefox.

This error code was taken after it had errored out.

cl=51256857&ts=1377196882&cosver=6%2E1&at=2%5F2&cfps=0&ad%5Fid=24351095770&screenw=1440&ptk=0h3WNfsEx4MlTkVv2BwLZw&slots=sst%7E0%3Bsidx%7E0%3Bat%7E2%5F2&screenh=900&debug%5FsourceData=&md=1&pixel%5Fratio=1&debug%5FplaybackQuality=small&csipt=watch%2Cwatch7ad&playerw=640&playerh=390&art=2%2E731&h=360&scoville=1&erc=6&c=WEB&mos=0&next%5Fid=yacYzltaSKI&cr=US&allowed=2%5F2%5F1%2C2%5F1%2C2%5F3&nsiempty=1&len=1130&ad%5Fsys=AdSense&sendtmp=1&debug%5FflashVersion=WIN%2011%2C8%2C800%2C94&ad%5Fstl=1%2E775&cpn=TNsWbI%2DhAv8zSXRs&cbrver=23%2E0%2Cgzip%28gfe&pd=0&cos=Windows&vid=5w8ysFiYcN18jZjY0xGHD9gbtXo7Yb8PC&debug%5FvideoId=yacYzltaSKI&videoFps=0&fs=0&idpj=%2D8&droppedFrames=0&cver=as3&referrer=null&vq=large&hl=en%5FUS&debug%5Fdate=Fri%20Aug%2023%2009%3A45%3A44%20GMT%2D0700%202013&skip=1&stageFps=24&w=640&plid=AATkoCLSET%5FdunFI&cbr=Firefox&lact=2711&asat=video&mt=0&rendering=software&ad%5Fevent=4&decoding=null&ad%5Flen=16&ad%5Fflags=0&fexp=917000%2C911424%2C913562%2C910207%2C939600%2C916612%2C936204%2C931005%2C929117%2C929121%2C929906%2C929907%2C929922%2C929127%2C929129%2C929131%2C929930%2C925726%2C925720%2C925722%2C925718%2C929917%2C929919%2C929933%2C912909%2C912521%2C932306%2C913428%2C913563%2C904830%2C919373%2C930803%2C908536%2C904122%2C938701%2C936308%2C909549%2C900816%2C912711%2C904494%2C904497%2C900375%2C906001&ldpj=%2D27&cid=11571716&ex%5Fads=8%3D1%5F2%5F1&el=detailpage&sidx=0&volume=100&ei=sJEXUoewOI%2DLUbqrgIAF&ad%5Fv=%5FMQ8zwomfYs&sst=0&debug%5Ferror=%5BErrorEvent%20type%3D%22error%22%20bubbles%3Dfalse%20cancelable%3Dfalse%20eventPhase%3D2%20text%3D%22NetStream%2EPlay%2EStreamNotFound%22%5D&tpmt=13
Re: Youtube quality settings greyed out Lugh Wilson 8/23/13 10:17 AM
Correction: It starts at 360p and then drops down to 240p and greys out 360p and then down to 144p and greys out 240p then up to 720p and greys out 144p then up to 1080p and greys out 720p then it greys out 1080p and the video errors out. It makes the 240p selectable again at this time, but the video still won't play when 240p is selected. It keeps the 1080p selected after the video errors out, I have to manually select 240p.

Debug info from a different video when it's playing:

cl=51256857&ts=1377196882&cbr=Firefox&tspne=0&tpmt=1&md=1&tspfdt=689&cbrver=23%2E0%2Cgzip%28gfe&csipt=watch%2Cwatch7&hl=en%5FUS&cfps=9%2E411764705882353&vq=auto&screenw=1440&hasstoryboard=1&screenh=900&debug%5FsourceData=&rmkt=1&next%5Fid=%2Dm%5FS%2DIDs3Wg&erc=3&h=360&tsphab=1&playerh=390&c=WEB&pixel%5Fratio=1&scoville=1&debug%5Fdate=Fri%20Aug%2023%2010%3A15%3A08%20GMT%2D0700%202013&playerw=640&pd=0&mos=0&sdetail=p%253A%252F&cos=Windows&videoFps=9&nsivbbl=149623&debug%5FvideoId=%2Dm%5FS%2DIDs3Wg&fmt=135&stageFps=24&ldpj=%2D1&droppedFrames=0&debug%5FplaybackQuality=large&fs=0&debug%5FflashVersion=WIN%2011%2C8%2C800%2C94&cpn=GJDIAnMfG%2DRqiim1&sourceid=y&fexp=917000%2C911424%2C913562%2C910207%2C939600%2C916612%2C936204%2C931005%2C929117%2C929121%2C929906%2C929907%2C929922%2C929127%2C929129%2C929131%2C929930%2C925726%2C925720%2C925722%2C925718%2C929917%2C929919%2C929933%2C912909%2C912521%2C932306%2C913428%2C913563%2C904830%2C919373%2C930803%2C908536%2C904122%2C938701%2C936308%2C909549%2C900816%2C912711%2C904494%2C904497%2C900375%2C906001&w=640&cver=as3&idpj=%2D3&lact=6855&plid=AATkoI9PMK0UZ32b&rendering=software&decoding=software&el=detailpage&cr=US&ptk=youtube%5Fnone&vid=5w8ysFiYcN18jZjY0xGHD9gbtXo7Yb8PC&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252F&fvid=sAjKT8FhjI8&volume=100&cosver=6%2E1&vw=256&ei=zZgXUtOaA8inUY%5FlgZgM&vh=144&afmt=141

Debug info from the same video again after erroring out:

cl=51256857&ts=1377196882&cbr=Firefox&tspne=0&tpmt=13&md=1&vq=auto&cbrver=23%2E0%2Cgzip%28gfe&csipt=watch%2Cwatch7&hl=en%5FUS&cfps=0&rmkt=1&screenw=1440&hasstoryboard=1&screenh=900&debug%5FsourceData=&pixel%5Fratio=1&next%5Fid=%2Dm%5FS%2DIDs3Wg&erc=7&playerw=640&tsphab=0&playerh=390&c=WEB&sdetail=p%253A%252F&debug%5Fdate=Fri%20Aug%2023%2010%3A15%3A50%20GMT%2D0700%202013&tspfdt=undefined&pd=1%2E5230000000000032&mos=0&scoville=1&cpn=GJDIAnMfG%2DRqiim1&videoFps=0&h=360&fmt=137&stageFps=24&cos=Windows&droppedFrames=0&debug%5FplaybackQuality=hd1080&fs=0&debug%5Ferror=%5BErrorEvent%20type%3D%22error%22%20bubbles%3Dfalse%20cancelable%3Dfalse%20eventPhase%3D2%20text%3D%22com%2Egoogle%2Eyoutube%2Eevent%3A%3AFallbackEvent%2EFALLBACK%22%5D&debug%5FvideoId=%2Dm%5FS%2DIDs3Wg&ldpj=%2D1&sourceid=y&fexp=917000%2C911424%2C913562%2C910207%2C939600%2C916612%2C936204%2C931005%2C929117%2C929121%2C929906%2C929907%2C929922%2C929127%2C929129%2C929131%2C929930%2C925726%2C925720%2C925722%2C925718%2C929917%2C929919%2C929933%2C912909%2C912521%2C932306%2C913428%2C913563%2C904830%2C919373%2C930803%2C908536%2C904122%2C938701%2C936308%2C909549%2C900816%2C912711%2C904494%2C904497%2C900375%2C906001&w=640&cver=as3&debug%5FflashVersion=WIN%2011%2C8%2C800%2C94&idpj=%2D3&lact=4748&plid=AATkoI9PMK0UZ32b&cr=US&el=detailpage&ptk=youtube%5Fnone&vid=5w8ysFiYcN18jZjY0xGHD9gbtXo7Yb8PC&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252F&fvid=sAjKT8FhjI8&volume=100&cosver=6%2E1&ei=zZgXUtOaA8inUY%5FlgZgM&afmt=141
Justin Saechao 9/1/13 8:31 PM <This message has been deleted.>
Re: Youtube quality settings greyed out Justin Saechao 9/1/13 8:33 PM
Everybody blames at 144p because it greyed the quality options.
Re: Youtube quality settings greyed out Junkpunker21 9/5/13 3:43 AM
I hate YouTube. Sometimes it greys out the lowest quality so I can't even play the lowest one? Is this due to internet connection? This is not the only problem. Even when the video is fully loaded, moving the slider to wherever you want to start watching again just pauses the entire video and has to load that part again even if I had already watched that part.

I remember when you could just watch videos in fullscreen and it wouldn't glitch and move the slider and it'll just freaking move. No stops no pauses no glitches no changing of qualities no crap.

Re: Youtube quality settings greyed out Michael Semple 9/10/13 12:31 PM
Cycles through qualities one by one until "error has occurred." Only on SOME videos not all, but no amount of cookie clearing or cache clearing or re-installing chrome does anything for those specific videos that decide to break. Which is about 25%.

ts=1378407965&cl=51903545&erc=6&playerw=640&vid=A44Hug%2DP%2DcoVk0OZ7i9ZvYv0qp0XWoWmR&playerh=390&pixel%5Fratio=1&scoville=1&sdetail=p%253A%252Ffeed%252Fsubscriptions&hl=en%5FUS&pd=0&fexp=902904%2C935503%2C911425%2C900386%2C916611%2C919515%2C930902%2C906391%2C924606%2C929117%2C929121%2C929906%2C929907%2C929922%2C929127%2C929129%2C929131%2C929930%2C936403%2C925726%2C936310%2C925720%2C925722%2C925718%2C925714%2C929917%2C906945%2C929933%2C920302%2C906842%2C913428%2C919811%2C913563%2C919373%2C930803%2C938701%2C931924%2C940501%2C936308%2C909549%2C900816%2C912711%2C904494%2C904497%2C939903%2C900375%2C900382%2C900388%2C934507%2C907231%2C936312%2C906001&fs=0&mos=0&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252Ffeed%252Fsubscriptions&uga=m21&h=390&sendtmp=1&vq=hd720&feature=g%2Dsubs%2Du&next%5Fid=atM4t22EIVg&stageFps=24&c=WEB&subscribed=1&cpn=aOGWQ%2Ds2rGoci7rI&debug%5Ferror=%5BErrorEvent%20type%3D%22error%22%20bubbles%3Dfalse%20cancelable%3Dfalse%20eventPhase%3D2%20text%3D%22NetStream%2EPlay%2EStreamNotFound%22%5D&cver=as3&droppedFrames=0&cbrver=29%2E0%2E1547%2E66&lact=179917&ahoffset=30&rendering=accelerated&decoding=null&w=520&cbr=Chrome&el=detailpage&cr=CA&ptk=thegamestation&nsiempty=1&cosver=6%2E2&idpj=%2D2&debug%5FvideoId=atM4t22EIVg&sourceid=y&ei=AXIvUpO0EsLQkQL1sYBg&debug%5FsourceData=&ldpj=%2D38&debug%5FplaybackQuality=small&volume=100&debug%5FflashVersion=WIN%2011%2C8%2C800%2C97&tpmt=0&cfps=0&screenw=1366&csipt=watch%2Cwatch7ad&plid=AATmDHVVkmJRhRaP&screenh=768&debug%5Fdate=Tue%20Sep%2010%2012%3A28%3A03%20GMT%2D0700%202013&videoFps=0&cos=Windows
Re: Youtube quality settings greyed out ytKeane 9/10/13 12:52 PM
Thanks, Michael. If you can post links to the videos where you do see it consistently, that'd be helpful as well. We are continuing to work to improve this experience.
Re: Youtube quality settings greyed out Noah S 9/12/13 5:08 PM
I don't think it's just certain videos. It happens on EVERY video for me. Quite annoying.
Re: Youtube quality settings greyed out Malcolm Svec 9/14/13 3:38 AM
Exactly. Every. Single. Video. Every video does this.
Re: Youtube quality settings greyed out Sir Rant-Alot 9/14/13 7:12 AM
ytKeane I have been a solid daily you tube user for over 5 years, in the last year there has been nothing but glitchy videos, videos not loading videos freezing, time selection bar doesn't work it just keeps snapping back to the same place etc etc .. it is almost completely unusable. now even when the video says its on 1080p it isn't! i get blocky pixels everywhere! are you sure you tube isn't just being stingy with it's bandwidth by plaguing heavy users with these problems so they only end up watching %50 of their usual daily quota? I go to metacafe, live leak, vimeo etc.. all perfect HD no buffering problems at all in fact most videos buffer completely within seconds! the transport bar rewinds and fast forwards immediately! the videos remain buffered after they have played and replaying doesnt require re-buffering over and over! yes i have tried the html5 beta, It made things worse, and yes I have tried explorer, firefox, chrome and just about every add-on for you tube for them you could imagine. I have re-installed windows 7 ultimate x64 several times in the last few months,  nothing fixes the problems. the only thing that you tube works on is my Ipad!! what is the deal? why has it been broken for so long and why is it getting worse by the month. As a super - heavy user (8 hours or more through the day, everyday) I really would like a few answers if you are feeling kind enough to oblige. Thank you for all the great years when it was working though... ahh good times...
Re: Youtube quality settings greyed out Kierany9 9/16/13 1:50 AM
You could fix videos erroring out by stopping the download and restarting it. Why did they remove the Stop Download button, it worked as an amazing error handler for me. I also have an issue where it will force the video down into 144p on my 6 year old laptop even though it can handle up to 480p or 720p on Youtube or other websites, even when other people in my house are using the internet.

I honestly don't understand why they added auto quality. I want to pick the quality and watch it. No jumps, no grey qualities, just a full, uninterrupted 480p(1080p if I'm not using a laptop) video. If you can't get your buffering straight, I don't know why you're running a video hosting website.

Re: Youtube quality settings greyed out edbo10 10/1/13 2:54 AM
At times I take advantage of this by selecting the lowest quality options first, then the player ends up playing the progressively higher quality options until HD becomes the last one hah.

I use the HTML5 player instead where possible, else I usually just end up refreshing the video which does get a bit tedious at times, ESPECIALLY when my net is particularly slow.

Re: Youtube quality settings greyed out Juozas 10/1/13 12:46 PM
I seen a few problematic videos where most of the other options becomes greyed out after some trouble playing. On start of play it automatically chooses most fitting quality but if it doesn't load it automatically chooses the other and you can no longer choose the one that's failed until refresh.
Re: Youtube quality settings greyed out SuperSajuuk 10/2/13 9:29 AM
You do realise this wouldn't happen if you just didn't waste your time implementing DASH (Dynamic Adaptive Streaming over HTTP) ? It's the root of all the playback problems on here.
Re: Youtube quality settings greyed out Yermek Aldabergenov 10/10/13 5:35 AM
Same problem. It seems like google replaced youtube programmers by monkeys!
Re: Youtube quality settings greyed out Leonel Sepúlveda 10/12/13 7:58 PM
Tho the fuck even watches anything on 144p anyways.
Justin Saechao 10/12/13 9:15 PM <This message has been deleted.>
Justin Saechao 10/12/13 11:38 PM <This message has been deleted.>
Re: Youtube quality settings greyed out Justin Saechao 10/12/13 11:41 PM
YouTube/Google,can you please remove the quality 144p and fix it THEN put the 144p back.
Re: Youtube quality settings greyed out Mathew Fiford 10/13/13 1:28 AM
I am having this issue as well! Only happens on certain videos though mainly ones similar to this: http://www.youtube.com/watch?v=LqFzbjGBKYA I would really like to watch these again! all video quality options grey out, and eventually I get the dreaded an error occurred message, the preview screen on the timeline shows what is happening when, but I can never see anything! the same happens to all videos of this type, It's been happening for around a week now and I am annoyed because I have really enjoyed watching these videos! Heres the debug info for this video but all of them are the same!

cl=54222210&ts=1381524343&sendtmp=1&el=detailpage&tpmt=0&cver=as3&screenw=1280&cfps=0&w=480&screenh=800&plid=AATomwz%5Fqn8pY7lb&lact=2524&debug%5FsourceData=&debug%5FvideoId=LqFzbjGBKYA&ahoffset=27&debug%5FplaybackQuality=hd1080&cbrver=6%2E0%2E5&ldpj=%2D37&cos=Mac&playerw=640&debug%5FflashVersion=MAC%2011%2C9%2C900%2C117&pixel%5Fratio=1&playerh=390&cpn=pX0QzelVNAftMOqG&cr=GB&fmt=96&c=WEB&fexp=924613%2C906942%2C904833%2C907234%2C916625%2C936204%2C901476%2C902534%2C924616%2C924610%2C916914%2C925724%2C936401%2C906945%2C929935%2C929937%2C929939%2C939602%2C939604%2C906842%2C912715%2C919811%2C935704%2C911504%2C904839%2C934003%2C934004%2C931924%2C938608%2C913578%2C940501%2C934803%2C936308%2C924414%2C924416%2C939201%2C900816%2C936315%2C912711%2C934507%2C907231%2C930635%2C936312%2C906001&mos=0&ptk=IOC&scoville=1&ei=PlhaUvLkHaabiQa2xoHgBA&erc=18&videoFps=0&debug%5Fdate=Sun%20Oct%2013%2009%3A27%3A54%20GMT%2B0100%202013&sourceid=ys&volume=100&stageFps=24&h=360&tsphab=0&droppedFrames=0&vq=auto&pd=0&tspfdt=undefined&csipt=watch%2Cwatch7&idpj=%2D6&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252Fresults%253Fsearch%5Fquery%253Dlondon%252B2012%252Bswimming%2526oq%253Dlondon%252B2012%252Bswimming%2526gs%5Fl%253Dyoutube%2E3%2E%2E0l10%2E1508%2E9782%2E0%2E10053%2E&tspne=0&hasstoryboard=1&hl=en%5FUS&ps=live&debug%5Ferror=%5BErrorEvent%20type%3D%22error%22%20bubbles%3Dfalse%20cancelable%3Dfalse%20eventPhase%3D2%20text%3D%22ioError%22%5D&cosver=10%5F8%5F5&fs=0&next%5Fid=LqFzbjGBKYA&q=london%25202012%2520swimming&cbr=Safari
Mathew Fiford 10/13/13 1:31 AM <This message has been deleted.>
Re: Youtube quality settings greyed out Szabolcs Szénásy 10/23/13 7:56 AM
You may want to trick the streaming service be putting a quality set command at the end of the hyperlink.
One who wants to watch in 720p puts &hd=1
Others who want to watch in 360p put &hd=0
Like http://www.youtube.com/watch?v=DNcVIzD5Fkk&hd=1
Re: Youtube quality settings greyed out Aaron Chen 12/6/13 4:13 PM
cl=57719358&ts=1386239555&sdetail=p%253A%252F&sendtmp=1&ei=6WeiUp2OLbHKgwLopoCYCQ&afmt=140&debug%5FvideoId=pfmkRi%5Ftr9c&cos=Windows&cver=as3&h=480&cbr=Chrome&debug%5FplaybackQuality=small&vq=auto&cosver=6%2E3&uga=m26&tspne=0&csipt=watch%2Cwatch7ad&c=WEB&tsphab=1&videoFps=30&md=1&debug%5FsourceData=&sourceid=y&nsivbbl=170056&audiofactor=3%2E162277660168379&idpj=0&ldpj=%2D10&next%5Fid=pfmkRi%5Ftr9c&hasstoryboard=1&nsiabbl=64869&volume=100&tpmt=2&plid=AATs5p4XHlJClb6r&debug%5Fdate=Fri%20Dec%206%2018%3A12%3A30%20GMT%2D0600%202013&screenw=2560&stageFps=10&tspfdt=339&screenh=1440&cfps=30&cpn=852A%2DlV0G7AdbrSK&debug%5FflashVersion=WIN%2011%2C9%2C900%2C170&w=720&playerw=854&playerh=510&referrer=http%253A%252F%252Fwww%2Eyoutube%2Ecom%252F&hl=en%5FUS&pd=0&mos=0&feature=g%2Dhigh%2Drec&fs=0&lact=3821&cbrver=32%2E0%2E1700%2E41&ahoffset=27&rendering=accelerated&scoville=1&pixel%5Fratio=1&decoding=software&droppedFrames=0&fexp=932261%2C910207%2C916613%2C901448%2C936912%2C936910%2C923305%2C936913%2C907231%2C907240%2C3300042%2C3300119%2C3300130%2C3300137%2C3310150%2C3310366%2C3310601&fmt=133&cr=US&el=detailpage&ptk=WarnerMC
Re: Youtube quality settings greyed out dudupupupup 12/21/13 10:51 AM
happening to me too

cl=58452362&ts=1387450178&tspfdt=390&debug%5Fdate=Sat%20Dec%2021%2013%3A51%3A02%20GMT%2D0500%202013&next%5Fid=DwbAP4oLAt8&cos=Windows&videoFps=0&idpj=%2D8&nsiempty=1&tpmt=2&h=480&ptk=OmniaMediaCo&cpn=ZjxsLp7Q1cx5ANz%2D&droppedFrames=0&cfps=0&fexp=923438%2C906335%2C913430%2C932243%2C933605%2C909717%2C932295%2C936912%2C936910%2C923305%2C936913%2C907231%2C907240%2C921090%2C3300064%2C3300111%2C3300130%2C3300137%2C3300161%2C3310366%2C3310598%2C3310870&screenw=1920&c=WEB&screenh=1080&pixel%5Fratio=1&playerw=854&fmt=135&playerh=510&stageFps=10&erc=1&vq=hd720&pd=6%2E363999999999997&volume=54%2E76&mos=0&lact=3261&scoville=1&fs=0&ahoffset=27&cbr=Chrome&referrer=https%253A%252F%252Fwww%2Eyoutube%2Ecom%252F&decoding=null&w=640&plid=AATuD9zcuDnJxRNh&rendering=accelerated&cr=US&hl=en%5FUS&sourceid=y&cosver=6%2E1&cbrver=31%2E0%2E1650%2E63&subscribed=1&sdetail=p%253A%252F&el=detailpage&ldpj=%2D20&cver=as3&uga=m23&afmt=140&ei=3OK1UsGhC7LXgwKPk4EQ&debug%5FvideoId=DwbAP4oLAt8&debug%5FsourceData=&debug%5FplaybackQuality=large&csipt=watch%2Cwatch7ad&debug%5FflashVersion=WIN%2011%2C9%2C900%2C170&tsphab=1&tspne=0
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