"make this video available on mobile phones and tv" option not available

Showing 1-13 of 13 messages
"make this video available on mobile phones and tv" option not available SL Benfica 4/12/12 9:13 AM
Hello, why did this option in all our uploads was disabled? it simply disappeared, and we cant find any syndication settings. Account Status is in good stance, except for a copyright infringement in a video from 2007 that as already been deleted.

we are a quite a big channel, and this setting is very important to us. can you look into this?

http://www.youtube.com/slbenfica

thanks

Re: "make this video available on mobile phones and tv" option not available ytDangler 4/12/12 9:50 AM
Hi there,

Is this channel managed by a parent company?

Thanks,
-ytDangler
Re: "make this video available on mobile phones and tv" option not available SL Benfica 4/12/12 9:57 AM
Hi,

Thanks for the quick reply, the answer is no, the channel is managed by the multimedia department of Sport Lisboa e Benfica.

What is the solution for this issue ? we need to get this option available ASAP

thanks in advance

Re: "make this video available on mobile phones and tv" option not available ytDangler 4/12/12 10:16 AM
Hi there,

Are you a member of the multimedia department of Sport Lisboa e Benfica, or is this a different group than the one you're in?

Thanks,
-ytDangler
Re: "make this video available on mobile phones and tv" option not available SL Benfica 4/12/12 10:19 AM
Yes, i am a member
Re: "make this video available on mobile phones and tv" option not available ytDangler 4/12/12 11:14 AM
Thanks for the info! I'm working with a contact to see what's going on with your account. I'll post here once I have more updates for you.

Thanks,
-ytDangler
Re: "make this video available on mobile phones and tv" option not available SL Benfica 4/12/12 11:25 AM
Thanks!
Re: "make this video available on mobile phones and tv" option not available anqie 4/12/12 5:39 PM
Hey iNeed Help on my video it doesnt even let me chose between
 Yes, make this video available on mobile phones and TV.
 
 No, this video should not be available on mobile phones and TV.
idoesnt let me chose any i need help asap ! thank you
Re: "make this video available on mobile phones and tv" option not available JaylaEverdeen 4/12/12 6:15 PM
Hi,the box the says 'make this video available on phones and TV' isn't working. It won't allow me to check it off and I can't view my video on my iPod and phone. My username is JaylaEverdeen and I would like some help.

Thanks.

Re: "make this video available on mobile phones and tv" option not available ytDangler 4/13/12 9:43 AM
Hi SL Benfica,

Your YouTube contact Pablo F. should be able to help you out with this issue. Please contact him and he can explain more!

Thanks,
-ytDangler
Re: "make this video available on mobile phones and tv" option not available SL Benfica 4/13/12 10:09 AM
hi again, thanks for the reply,

How do i reach Pablo F. ? We dont have is contact....

thanks

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Re: "make this video available on mobile phones and tv" option not available Psittacus33 4/16/12 3:44 PM
Same problem here, I can't check the box, it's blocked. Please help.