Categories: Smart TVs : Report a technical issue :

Youtube not working on LG 42LS570t

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Youtube not working on LG 42LS570t DeeJay00001 8/13/12 9:41 AM
I brought the LG 42LS570t LED Smart TV about 1 month ago but the YouTube app doesn't seem to be functioning correctly.
I launch the app from the LG apps (home) screen
Then I get the Captcha screen from the website I believe this should be going to the mobile TV YouTube app

LG states its a 3rd party app problem i.e Youtube. We all know that there is no real contact centre for Google so I'm stuck with a new TV with no support for an app.

Re: Youtube not working on LG 42LS570t ytDangler 8/13/12 5:01 PM
When you first open the YouTube app, does the homepage look exactly like this?
Re: Youtube not working on LG 42LS570t DeeJay00001 8/13/12 5:18 PM
It used to look similar but It didn't have discover channels option.
At present I'm getting stuck at the captcha stage. The TV will not allow me to produce the keyboard to put in the captcha details.
Re: Youtube not working on LG 42LS570t DeeJay00001 8/23/12 5:00 AM
Are you able to help if I send you a video of what happens when i try to launch youtube on my LG 2012 smart TV.
Re: Youtube not working on LG 42LS570t DeeJay00001 8/31/12 4:44 AM
On Tuesday, 14 August 2012 01:01:14 UTC+1, ytDangler  wrote:

> When you first open the YouTube app, does the homepage look exactly like this?

To answer your question NO.
The LG TV app has no "Settings" option but everything else is the same.
I was told by LG support that my issue is with Google as the 3rd party app is getting confused as I also access YouTube from my desktop computer on the same network.

Re: Youtube not working on LG 42LS570t DeeJay00001 9/17/12 4:43 PM
Is there support from Google for their LG YouTube app. I have posted to multiple threads an no response from Google YouTube support for LG. I have a LG 2012 model and my YouTube is unusable as I get a CAPTCHA page where I cannot put in the code. This is terrible support.