|Tried to change email address, received "invalid request" why?||AngelicaM||7/19/12 11:32 AM|
Created our business YouTube channel but it's tied to my personal work email address and I want to change it to an alias work email address so that others can login to help manage it, but when I go to change the email address I receive an "Invalid request" - why is that? Just need to link the existing channel/user to a new company email address. If I can't do it can our Google Super Admin in the company switch the email address for me?
|Re: Tried to change email address, received "invalid request" why?||PeggyK||7/19/12 11:52 AM|
What are you doing exactly: are you trying to move your YouTube account to a different Google account? That option is only available for channels created before May 2009.
Or are you trying to change the email in your Google account settings? If that's the case there are some limitations, with the biggest one being that you cannot add an email address that is already associated with a different Google account.
If your email addresses are being managed through Google Apps, i'm pretty sure that means that each email is automatically associated with a Google account when it's created.
No idea. Ask them?
|Re: Tried to change email address, received "invalid request" why?||JDoors||7/19/12 12:18 PM|
|Re: Tried to change email address, received "invalid request" why?||AngelicaM||7/19/12 1:03 PM|
I'm trying to change an existing youtube account email address to a newly created work gmail account. I created our business branded youtube channel but it's tied to my work email address and need to keep the channel username the same but change the email address to the new alias email address (example: mark...@companyname.com).
|Re: Tried to change email address, received "invalid request" why?||The Lady From Uncle||7/19/12 4:12 PM|
Hello again. :) If you just made the channel after accepting that the closed channel cannot be reused then you have created it ON your Google account and that association cannot now be broken. You would need to give up your Google account and give it your company's more generic email address. But, and this is important, that generic email address must not already be in use by another Google account. This is because every Google account must use an unique email address for its username.
|Re: Tried to change email address, received "invalid request" why?||L.e.seward||8/14/12 8:38 AM|
I'm trying to move our business youtube account to a different Gmail account and our channel was created before May 2009. It was created in April 2009. Everytime we try to change the associated email it says invalid response. We even got the admin of our work accounts to try and change it but it still said either invalid response or "this email in already linked to an account."
All we want to do is change the email so that everyone in the office has access to the channel rather than through one persons work email.
|Re: Tried to change email address, received "invalid request" why?||PeggyK||8/14/12 8:55 AM|
L.e.seward: You cannot change the email associated with your Google account to a different email already linked to a different Google account. Gmail emails are automatically linked to a Google account when they are created. That means you cannot add a different Gmail email to your existing Google account and you cannot remove the current Gmail email from your Google account (other than by permanently closing that Gmail account).
And unfortunately if the Google account you use to manage your channel is linked to a Gmail email, you probably will not be able to move your channel to a different Google account. You can try that in your YouTube -> Settings -> Advanced, but I'm pretty sure that won't work.
|Re: Tried to change email address, received "invalid request" why?||The Lady From Uncle||8/14/12 9:10 AM|
On Tuesday, August 14, 2012 4:55:54 PM UTC+1, PeggyK wrote:
That is correct- it is not possible although it appears to be (in other words there is the facility to change but the only one one can change to is the GMail one just, almost, unlinked from).
Having said that it is worth asking the 1:1 Support team to have a look at the case as they HAVE done it for others in the past. Hit and miss, I am afraid.