|How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||James Holt||1/23/13 7:21 AM|
That's the gist of the question. But I imagine your wanting me to expound upon the question so Ill just write the letter here. I imagine the right person will hear me.
I woke up this morning and began my day. It went pretty smooth, all three kids are pretty autonomous at this point. There are three of them. Kids. And its been six months now sharing our lives together with their mother and I. They're her children; Kelsi is 14, Carina is 7, and Nick Nick is 4. I'm amazed at how crazy/fun/most challenging endeavor I've ever immersed myself within. It's exciting and I love my life. But I realized something after they had all left for school. I logged onto Gmail to check my mail. I whisked over to Google voice and talked with Heather, my lady, after she had dropped Nick Nick off. I jumped over to Google Maps to get directions (earlier for a vet location for an appointment) for an interview I have this afternoon.
I see how easily I can accomplish tasks that would have been otherwise daunting just a short while ago. A short while ago can be viewed from the perspective of me 5 years ago, or humanity 10 years ago. The time added for finding a destination you've never been too. The cost of a third or fourth phone line just to exchange vital information that would, in many cases, constitute a return trip home and not, "Oh! It's in the glovebox. Just check there." And Google Mail, come-on! You've removed the sheer hell of an employee dredging the cold, spending gas, accumulating wasted hours going to locations to look for a job only to find that you have no idea where you are. Again, I reference Google Maps.
There is an easy counter argument, "There are email sites, and Map sites, and voice/text sites available on the internet. But none of them bring the ease of use that you offer. My eyes well with tears when I realize that what your doing is giving me time. By transforming very difficult tasks in life into boring clicks of a mouse and clacks of a keyboard, you give me the time to play. To teach. To nurture. To learn. To grow. I never thought I'd ever cry for what a company has provided me, but I'm moved deeply that I was. And I wanted you to know that.
Funniest thing is, its hard to send Google an email. Or, at least, it's difficult for me.
|Re: How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||Kousha N.||1/24/13 9:32 AM|
You found the right place. Thank you so much for these kind words -- you really made my day. Googlers (myself included) monitor this forum regularly to solve problems, get feedback and hear stories like yours. I'll show this to my teammates on the Search team.
Have you thought about posting a thank you in the other forums as well? For instance, you mention Maps and Voice -- I'm sure Googlers there would love to see this.
|Re: How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||Courtney H.||1/24/13 9:39 AM|
Reading that letter was the highlight of my day, and reminds me how important the work we do at Google is. Thank you so much for sharing!
|Re: How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||wendy_d||1/24/13 4:30 PM|
Thank you for taking the time to write to us and share your experiences. It's moments like these that make it all worthwhile for us :) This was definitely the highlight of my day (maybe the whole week ;)!
|Re: How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||Shannon...||1/24/13 9:25 PM|
Some people are a ray of sunshine to everyone they touch and you are one of them.
Bless you and your family,
|Re: How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||Lynn P.||1/25/13 2:25 PM|
Wow... Thank you so much for your note, James! You made my eyes water. :)
|Re: How do I send a letter to Google? i.e. Ideas, Thank you letters, crazy rants?||Sarah Me||1/24/13 1:10 PM|
I, of course, second everything my coworkers have said. You are a true delight. Just imagine what your kids (especially Nick Nick!) will be able to say about technology in their lifetimes. I can only hope they will grow to be as gracious as you.
All the best,