Advanced search options suddenly disabled

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Advanced search options suddenly disabled Jacobus2 8/18/12 9:35 AM
Hi all-
 
I often rely on Advanced Search to narrow my search results, especially by "Last Update". Unfortunately, a few days ago, all of the options under "Then narrow your results by..." became disabled - clicking on them now does nothing. Any idea what to do?  Thank you!
Re: Advanced search options suddenly disabled Shannon... 8/19/12 3:57 PM
Here is a suggestion to consider:
 
Have you tried clearing your cache and cookies?:
 
 
If that doesn't work how about looking into clearing the Web History: 
 
 
Then I would log off your computer, not just restart.
 
Regards,
 
 
Re: Advanced search options suddenly disabled jjschwartz 9/19/12 8:52 PM
Did all that.  Nada!  Any other suggestions?  Advanced search doesn't work in FF, IE or Chrome.
Re: Advanced search options suddenly disabled Shannon... 9/19/12 9:48 PM
 
 
Someone may chime in with an answer for you and some options to fix it. 
 
Also Google Team Members regularly visit and answer many of the questions, and they may drop in too. 
 
My motto is "For every problem, there is a solution.  It's just finding it."
 
Regards,
 
 
Re: Advanced search options suddenly disabled Kousha N. 9/19/12 10:17 PM
Hi everyone,

Thanks Shannon12 for responding to this. I've heard from multiple users about this issue, so I'm going to escalate the issue and check back with any updates.

Thanks,

Kousha
Re: Advanced search options suddenly disabled Shannon... 9/19/12 10:48 PM
Excellent idea, Kousha N.
Re: Advanced search options suddenly disabled Kousha N. 9/21/12 9:43 AM
Hey guys,

Quick update. We're looking into this issue, but I haven't had any success reproducing it yet. Would you all be able to...
1) provide a screenshot of what you're experiencing,
2) tell me what browser version you're using and,
3) if this happens on Chrome when you're browsing in an icognito window (press CTLR+Shift+N to launch an incognito window).

Thanks,

Kousha
Re: Advanced search options suddenly disabled FrogProf 12/17/12 6:44 PM
Hi, Kousha,

Has this been fixed? In case it hasn't, here's a screenshot of what I'm experiencing, using Chrome Version 23.0.1271.97 on a pretty new iMac running Mac OS X 10.7.5. It DOES NOT happen when I'm browsing in an incognito window - I just tried it, to see.

Thanks for any ideas you have! And please point me to the solution if it's been found and I missed it.

Glenda
Re: Advanced search options suddenly disabled Kousha N. 12/17/12 8:14 PM
Hi Glenda, thanks for that ss. If you'd be so kind, could you go to this link for me, and see if it works for you?


Thanks,

Kousha