Google Images not working on mobile devices

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Google Images not working on mobile devices naruyume 2/12/12 1:32 PM
Since a while back I've experienced some issues with the image search on the Swedish google server on my iPhone 4s, and it seems i'm not alone, although it does'nt seem to affect everyone. I've also found that it can affect android-phone users aswell.

The problem is that when I make a search for "dog" (for example) on "www.google.se" and press the "images"-tab and then press an image i want to see - I get another image next to it enlarged. Also the navigation (swiping between images) and the navigation buttons don't work.
 
I've tried :
- changing and resetting every option in my phone and in the google settings
- resetting the phone (both normally and with dfu-mode) and switched iOS's (9A405 and 406)
- using other iphones, for example an iPhone 3gs and 4
and nothing of this works.
 
What I have found though, is that if I use the address "images.google.com" or "google.dk" or "google.no" it works. It seems to be only the Swedish google version that does'nt work. Unfortunately the default search for my Safari application on the phone is the Swedish google, and it can't be changed.
 
Is anyone else having this problem on their smartphone?
Here is a link for the discussion on the Apple forums, and another on a Swedish android forum.
 
Does anyone have a solution or is this a coding error on the Swedish google server?
 
Best Regards
Stefan
 
 
Re: Google Images not working on mobile devices tobbe_j 2/16/12 6:55 AM
Same problem for me!

A fix or a response from google would be nice.

Best regards,
Tobias
Re: Google Images not working on mobile devices Skånken 2/21/12 2:50 AM
I do experience the same problem as you do since aprox a week back. It is truly very annoying. I have noticed that several iPhone owners I have herad of or know personally are affected. A fix of this problem from google is something I do not only apprechiate but do expect in a near future since the iPhones are distributed with google as search engine by default!
Re: Google Images not working on mobile devices Sågis 2/21/12 10:26 AM
Weird.
I have the same problem. I discussed this with my dealer "Mobilizera" in Borås, Sweden. Together we tried 2 iPhones and 3 different androids including my SGS2. All of us know that it used to work. Today none of them workes as they used to. Whats weird is that everything worked just fine a couple of months ago!

The whole idea of image search is lost when this feature malfunctions.

I would like to report this problem directly to Google instead of using forums.

But is it possible to do that at all? Anybody!


Re: Google Images not working on mobile devices ayc 2/22/12 1:45 PM
Hi there,

Thanks for writing in about this issue everybody! We've got some eyes on it now, and hopefully we'll be able to find the solution shortly.

Cheers,
A
Re: Google Images not working on mobile devices mikeyman 2/23/12 2:01 AM
it also does not work in AUSTRIA on the iphone4. once one selects an image, the popup only displays the first result. the navigation dims out after a few seconds. i noticed if one clicks "full resolution" it does display the actually chosen image. but the step between selecting and displaying the iphone preview seems to be broken. 
(unknown) 2/23/12 2:02 AM <This message has been deleted.>
Re: Google Images not working on mobile devices Cerppo 2/25/12 2:58 AM
Hi,
the exact same problem is in Finland with www.google.fi. google.dk works just fine.
Re: Google Images not working on mobile devices Mr AliZ 5/8/12 9:27 AM
Odd that I have the same problem in the UK on my iPhone4, but my wife, sitting next to me, also using an iPhone4 can happily use google images.
I too can use google.dk successfully....

Help!!
ayc 5/9/12 1:55 PM <This message has been deleted.>
Re: Google Images not working on mobile devices ayc 5/9/12 1:59 PM
Hi AliZ,

Can you provide more detail on the behavior you're experiencing on your iPhone?

Thanks!
A
Re: Google Images not working on mobile devices cernagins 5/10/12 5:17 AM
Hi, I have an issue which appears to be as described. Using Latvian google, google.lv is not possible for photos. When I open image tab and see thumbs, clicking on them is not possible. As well as scrolling the page by flipping or clicking. 
Re: Google Images not working on mobile devices Albert C. 5/10/12 10:29 AM
Hey cernagins,

Thanks for reporting your issue. Have you tried clearing your cache and cookies? If that doesn't solve your issue, please provide the following:

 - Phone model and OS (e.g., iPhone 4s / iOS 5.1 or Samsung Galaxy Nexus / Android 4.0.1)
 - Browser used
 - If this occurs on images.google.lv

Thanks!
A
Re: Google Images not working on mobile devices SugarKane 5/10/12 4:28 PM
Same problem here, I'm from Mexico.
Using google.mx is not possible for photos. I've tried everything, I've clear my cache and cookies and nothing happend.

When I open image tab and see thumbs, clicking on them is not possible. As well as scrolling the page by flipping or clicking.
I'm Using an iPod Touch 4s, iOS 5.1.1

Re: Google Images not working on mobile devices booblian 5/10/12 8:27 PM
I have the same issue here in New Zealand with google.co.nz

Touching image search thumbnails does nothing, nor is advancing to the next page of returned results possible.

I'm on an iPhone4, running iOS 5.1.1 in Safari.

-julian
Re: Google Images not working on mobile devices ayc 5/10/12 11:03 PM
Hi all,

Thanks again for bringing this issue to our attention. Our engineers made some speedy work and fixed the issue. If you're still experiencing the issue, please clear your cache and cookies and then retry. If Google Images continues to behave oddly after doing so, please let me know.

Thanks and happy searching,
A
Re: Google Images not working on mobile devices SerAln 5/11/12 4:14 PM
Same problem here, in Spain.
Clearing the cache and cookies did not solve the problem.
tried both www.google.es and www.google.com to no avail
The option "popular images" is not shown either.
Samsung Galaxy Ace with Android 2.1.1
Re: Google Images not working on mobile devices SerAln 5/12/12 1:46 PM
Using Opera Mini browser the searches work nicely, so it seems a browser-dependent problem (I was using the standard Android browser before)
Re: Google Images not working on mobile devices cernagins 5/14/12 11:53 AM
Hey, 
problem was cured for few days with clearing cache. etc. It is now back, unfortunately.
Iphone 4, iOS 5.1, safari

All sites in google images, including .com .co.uk .lv .ru so on
XaeroNL 6/13/12 4:11 AM <This message has been deleted.>
Re: Google Images not working on mobile devices XaeroNL 6/13/12 4:15 AM
I'm having a same issue like this. Searching for an image with Google Images won't work. You just see the small thumbnails. Clicking on them don't give a bigger preview. It unresponsive to clicks.. Any other website works fine..
Also opening the navigation bar on the left side is unresponsive. Getting a hover (it became blue when i select it) and after that nothing happens!
Having the problem on google.nl and google.com.

Using a Galaxy S2 with Android 4.0.3.
Re: Google Images not working on mobile devices XanderTreffers 7/23/12 10:48 PM
I had the same problem, but noticed that on a WiFi connection everything suddenly works fine! It's a bandwidth setting of the browser.
 
Solution:
--Go into the advanced settings of the browser. Check if there is a setting that has anything to do with bandwidth (the name is different in each language & type of browser)
--There is a preload setting there. Set that to "always" instead of "WiFi".
 
I checked this with the Android Browser as well as Google Chrome. (Chrome needss to be restarted for it to work)
 
-Xander
 
 
 
Re: Google Images not working on mobile devices Issam RAMI 12/27/12 2:51 AM
J 'ai le meme problème sur galaxy tab 2 avec android 4.1.1 et firefox.
Vous 
Re: Google Images not working on mobile devices gorkem 2/11/13 12:48 AM
Hey!

Same problem in Turkey also.
I think it is a issue with the image caching of Google. They are presenting old images even if they've changed. I've tried to report it through URL REPORT TOOL but didn't get any response yet.

Bests,
Gorkem

Re: Google Images not working on mobile devices William Stover 2/19/13 3:51 PM
Most recent update to "google search v2.3.11.575405" still has not fixed this issue on my tablet running 4.1.1. Next update needs to look back at how the original V processed an image search.
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