Categories: Webmaster Tools :

Can't enable email notifications in Webmaster Tools preferences

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Can't enable email notifications in Webmaster Tools preferences Trademarketeer 1/24/13 1:55 PM
I've read the FAQs and searched the help center. 

I am trying to enable email notifications on my Webmaster Tools account and every time I click on Save, the check box is reset and I get this message "You've disabled email notifications. To get a daily digest of potential issues with sites in your account, we strongly recommend enabling email notifications." I have tried doing this with various browsers and I get the same error every time. I also noticed that the drop down menus under "Message Language" and next to "Type" are blank and when you click on them, there are no choices available. This looks like an error in the programming of the page that needs to be fixed.

The URL is: https://www.google.com/webmasters/tools/preferences?hl=en&authuser=0

Re: Can't enable email notifications in Webmaster Tools preferences Slávek Mrázek 1/24/13 10:25 PM
+1 the same error
Re: Can't enable email notifications in Webmaster Tools preferences shamp00 1/25/13 5:08 AM
+1 me too
Re: Can't enable email notifications in Webmaster Tools preferences danm99 1/25/13 7:33 AM
I'm having the same error
Re: Can't enable email notifications in Webmaster Tools preferences Michelle A. 1/25/13 1:41 PM
I get the same error.  
Re: Can't enable email notifications in Webmaster Tools preferences ZhigaD 1/26/13 4:43 AM
Same here :(
Re: Can't enable email notifications in Webmaster Tools preferences ac7 1/26/13 2:20 PM
Same here.
Re: Can't enable email notifications in Webmaster Tools preferences Robert Littal 1/26/13 3:55 PM
Same here
Re: Can't enable email notifications in Webmaster Tools preferences webado 1/26/13 3:57 PM
Maybe change browser? I use Chrome and mine are shown as enabled.
Re: Can't enable email notifications in Webmaster Tools preferences ac7 1/26/13 4:20 PM
I'm using chrome and experiencing this issue. It could be a language issue (mine is pt-PT).


Re: Can't enable email notifications in Webmaster Tools preferences ac7 1/26/13 4:23 PM
TEsted changing to en-US and still nothing.
Re: Can't enable email notifications in Webmaster Tools preferences webado 1/26/13 4:31 PM
Just hl=en not hl=en-US I think.
Re: Can't enable email notifications in Webmaster Tools preferences ZhigaD 1/26/13 11:56 PM
I tried it with different browsers (Chrome, FF, IE) and with different languages (en-us, en-uk, sl, pl..)and it still doesn't work.
Re: Can't enable email notifications in Webmaster Tools preferences webado 1/27/13 9:41 AM
It's been escalated and it's being worked on. Hopefully by Monday it may be fixed.
Re: Can't enable email notifications in Webmaster Tools preferences yourstoryonfilm 1/27/13 10:49 AM
I'm having the exact same problem. Error reads "You've disabled email notifications. To get a daily digest of potential issues with sites in your account, we strongly recommend enabling email notifications."
Re: Can't enable email notifications in Webmaster Tools preferences webado 1/27/13 11:12 AM
Please be patient as it's being worked on.
Re: Can't enable email notifications in Webmaster Tools preferences JohnMu 1/27/13 4:51 PM
Hi Trademarketeer 
This looks like a bug that's affecting some accounts. I'll check with the Webmaster Tools team to make sure that this is on their radar and resolved. Thanks for posting & sorry for the confusion there.

Cheers
John
Re: Can't enable email notifications in Webmaster Tools preferences Irma Holzer 1/28/13 6:41 AM
I'm getting exactly the same error, with one difference. I try to set an alternative e-mail, which is already confirmed in my account settings. The language and "type" box are already empty before selecting anything. But as soon as I choose the alternative e-mail  and click on "save", the whole notification get's disabled as described in the first post.
Re: Can't enable email notifications in Webmaster Tools preferences Irma Holzer 1/28/13 6:47 AM
OK, forget it, now it does not even matter what setting I choose. It doesn't work at all. Notifications always get disabled!
Re: Can't enable email notifications in Webmaster Tools preferences Andy Searle-Barnes 1/28/13 7:52 AM
I'm having the same problem, changing browsers doesn't seem to help... 

A
Re: Can't enable email notifications in Webmaster Tools preferences Admin Senses 1/28/13 1:58 PM
same here also
Re: Can't enable email notifications in Webmaster Tools preferences Admin Senses 1/28/13 1:58 PM
Same here also
Re: Can't enable email notifications in Webmaster Tools preferences Trademarketeer 1/28/13 3:30 PM
Thanks for the reply John! I'm happy to know this is being investigated and look forward to the solution. Please reply when this is solved. Cheers!
Re: Can't enable email notifications in Webmaster Tools preferences Paernix 1/29/13 7:55 AM
Exact same problem. Using Chrome.
Re: Can't enable email notifications in Webmaster Tools preferences Paernix 1/29/13 7:56 AM
Exact same problem. Using Chorme.
Re: Can't enable email notifications in Webmaster Tools preferences kory_k 1/29/13 1:47 PM
Me too
Re: Can't enable email notifications in Webmaster Tools preferences HandsomePrints 1/30/13 8:05 AM
Same problem here.
Re: Can't enable email notifications in Webmaster Tools preferences FizXX 1/30/13 9:02 AM
same problem with me .. cant activate the email notifications
Re: Can't enable email notifications in Webmaster Tools preferences FizXX 1/30/13 9:02 AM
Same problem !
Re: Can't enable email notifications in Webmaster Tools preferences FizXX 1/30/13 9:02 AM
Any idea when its can be fixed ? Any other problems with google ?
Re: Can't enable email notifications in Webmaster Tools preferences webado 1/30/13 5:34 PM
One of these days it will get fixed.

As bugs go this one is not harmful, just annoying for now. It's the loss of a convenience feature.
Re: Can't enable email notifications in Webmaster Tools preferences allenrocks 1/31/13 4:40 AM
I hope I'm not getting penalized for being a bad webmaster. I'm using the latest version of Chrome and the thing keeps saying I am no longer subscribed but I keep clicking to subscribe. This is incredibly frustrating I manage a few sites and badly need these updates to work. 
Re: Can't enable email notifications in Webmaster Tools preferences AlexandraJane 2/3/13 10:42 AM
I have been trying over the last week with no luck - has anyone had any update? or found a way around it? thanks 
Re: Can't enable email notifications in Webmaster Tools preferences webado 2/3/13 12:04 PM
The way around it is to check your Webmaster Tools account frequently.
Re: Can't enable email notifications in Webmaster Tools preferences allenrocks 2/3/13 12:06 PM
That's not easy when your managing a bunch of sites. 
Re: Can't enable email notifications in Webmaster Tools preferences webado 2/3/13 12:08 PM
If you've spread yourself over several Webmaster Tools accounts, time to consolidate.
Re: Can't enable email notifications in Webmaster Tools preferences allenrocks 2/3/13 12:13 PM
Even in a consolidated panel it's not going to be as easy as having an automatic email. Your advice is like saying the water line is broke but you can still carry buckets to the well, I know that but I prefer plumbing. I'm sure there are health benefits to walking but that's more of a dodge than a direct answer. I don't even know why I'm feeding the troll. 
Re: Can't enable email notifications in Webmaster Tools preferences webado 2/3/13 12:15 PM
No. Every message is listed in the Messages panel, just like they'd be when sent by email.
Re: Can't enable email notifications in Webmaster Tools preferences danthemanwithaplan 2/4/13 8:50 AM
Me too.  Tried multiple browsers.  2/4/2013 - 11:50am Eastern.

Re: Can't enable email notifications in Webmaster Tools preferences Waz123 2/5/13 6:30 AM
I'm having this same problem - any solutions to resolve this?
Re: Can't enable email notifications in Webmaster Tools preferences webado 2/5/13 6:14 PM
You didn't read previous posts, did you?
Re: Can't enable email notifications in Webmaster Tools preferences Duane Weller 2/6/13 11:41 AM
I had the same issue today
Re: Can't enable email notifications in Webmaster Tools preferences rinvijgg 2/25/13 9:52 AM
I am also having same error, doesn't show email address (spent almost 3 hours before finding this thread) very frustrating.
Re: Can't enable email notifications in Webmaster Tools preferences Angelo London 3/25/13 5:21 AM
I'm having the same error
Re: Can't enable email notifications in Webmaster Tools preferences ZhigaD 3/25/13 6:15 AM
I am tired of bugs like that (+support..) and will probally switch to Bling tools ....
Re: Can't enable email notifications in Webmaster Tools preferences webado 3/25/13 8:20 AM
How will this solve your issues on Google?

Just keep an eye on your Webmaster Tools account, you don't need emails to see new messages.

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