Categories: Crawling, indexing & ranking :

Why is WMT homepage is showing the mobile version of our site versus desktop.

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Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/5/14 7:38 AM
I've read the FAQs and searched the help center. 

For months, wmt is showing the mobile version of our website on the instant preview instead of the desktop version.  Is this possibly a larger problem that google is crawling and indexing the mobile version which is creating problems with our organic rank?  

How to make sure Google is crawling the desktop version?

Thanks,
Justin
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Ashley 3/5/14 9:57 AM
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/5/14 10:10 AM
Hi Ashley, 

Does this thread answer the question about google crawling and indexing our mobile themed pages?  I think it's addressing only the spike in our indexed pages

We're trying to figure out how to instruct Google to crawl our desktop website and not our mobile.  All internal and incoming links in wmt is showing mobile themed

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Ashley 3/5/14 11:05 AM
Instant preview is to be taken with a grain of salt - very much not actively supported. 

How are you handling the mobile view? Responsive site? Separate subdomain? Are you doing conditional redirects? Give us some details and we can help you test. 
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/5/14 12:19 PM
How are you handling the mobile view? Responsive site? Separate subdomain?
- Since we don't have .m on the mobile theme we believe it's responsive

Are you doing conditional redirects? 
- These are the redirects we are doing ## redirect for mobile user agents

    #RewriteCond %{REQUEST_URI} !^/mobiledirectoryhere/.*$
    #RewriteCond %{HTTP_USER_AGENT} "android|blackberry|ipad|iphone|ipod|iemobile|opera mobile|palmos|webos|googlebot-mobile" [NC]
    #RewriteRule ^(.*)$ /mobiledirectoryhere/ [L,R=302]

Give us some details and we can help you test
- In WMT, the page images that Google shows for incoming links and internal links are all mobile themed.  

We believe this could be causing issues with organic rank since the mobile pages don't have important content

Thanks,
Justin

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Ashley 3/5/14 12:49 PM
 In WMT, the page images that Google shows for incoming links and internal links are all mobile themed.  
huh? I thought you said you didn't have mobile-specific pages, but a responsive theme. So can you tell me what you mean here?


We believe this could be causing issues with organic rank since the mobile pages don't have important content
Why wouldn't mobile pages have important content?
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/5/14 1:23 PM

The url’s for mobile and desktop are the same however the design theme is different. So the home page of mobile versus desktop is completely different.  The product pages are also designed differently to optimize for mobile users.

Important content, like home page content and landing page content are not included in the mobile theme.  Also, we have a design studio (for customer to add decoration to clothing) that is not mobile compatible.

Also important, we don’t have a lot of traffic on our mobile so we want Google to crawl and index our desktop version pages since that is where the vast majority of our traffic is at. 

does this help? I appreciate your help with this Ashley. 

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Ashley 3/5/14 1:51 PM
maybe can you take a screenshot of what your seeing (the mobile theme referrers) so that I know we're talking about the same thing. Is that possible?
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/5/14 2:17 PM
All three of these screenshots are from wmt. They all indicate that google is crawling the mobile version of our web site to index pages. 

Does this help?

You can view these pages on our desktop version to see how they are designed differently including important keyword content that would help Google crawlers.



Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Cheerful Charlie 3/5/14 6:32 PM
Is this exactly how these entries appear in your htaccess file, with the # hash tag at the beginning of the line?


    #RewriteCond %{REQUEST_URI} !^/mobiledirectoryhere/.*$
    #RewriteCond %{HTTP_USER_AGENT} "android|blackberry|ipad|iphone|ipod|iemobile|opera mobile|palmos|webos|googlebot-mobile" [NC]
    #RewriteRule ^(.*)$ /mobiledirectoryhere/ [L,R=302]

If so, there would be no redirect to mobile.

When I tested your page for responsiveness http://mattkersley.com/responsive/ it simply showed the desktop version.

When I tried it in an iPhone 4 simulator http://iphone4simulator.com/ - same thing, desktop version.

When I checked on my actual iPhone 4, the mobile website appeared.

Weird.

How are you determining which device/s get the mobile version?

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Ashley 3/5/14 7:59 PM
Excellent points Charlie!

Was going to ask you to try and Fetch with Google to ensure what content they are getting. Can you give that a shot?
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Cheerful Charlie 3/5/14 8:47 PM
When I change my user agent to google you get the desktop version. (same as at web sniffer & redleg)

When I change my user agent to ipad or iphone I get the mobile version.(same as at web sniffer & redleg)

I guess they are using user agent to decide what to present to the user and using css to alter the content.

Maybe there is something screwy happening with their js or css, there are 12 x css and 22+ js loaded for the desktop version and even more for the mobile version leaving room for error :-)

Then again if they are using user agent they could be feeding the new Googlebot mobile content by mistake

New Mobile Googlebot for Smartphones

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Cheerful Charlie 3/5/14 9:06 PM
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. JohnMu 3/6/14 3:56 AM
Hi Justin

I wouldn't give too much weight to these preview images -- they're not meant to be a representation of how Googlebot crawls the page. If you do see something wrong there, I'd still follow up to see where it came from, but it's not something that would be affecting how we index & rank your website. From what I can tell here, we do recognize your website appropriately, and can pick up the smartphone version. Since the homepage has a very different response size depending on the version that you serve, one way to dig into the details could be to check your server logs, comparing size with the user-agent that made the request, to double-check that your real users get the correct version. 

Cheers
John
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/6/14 9:16 AM
Charlie, 

Do you know how we would change the initial url that google is crawling/caching? 

I clicked on the link you sent for the cached version. Then I clicked on "text only" and it took me to a text version of the site. When I then clicked on "full version" again, it took me to a correct version of the homepage of the site. It seems like this an issue with the initial URL provided by google. Here's the URL showing the correct version of the homepage:

http://webcache.googleusercontent.com/search?q=cache:aghLpk4cK0YJ:http://www.leadapparel.com/%2Blead+apparel&client=firefox-a&hs=u0H&rls=org.mozilla:en-US:official&channel=sb&hl=en&strip=0

Thanks for your help on this matter
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/6/14 10:06 AM

Hi John,

We changed our shopping cart platform in May 2013 along with a re-design and have yet to re-establish our organic rank on Google. We continue to search for the reason why.  We follow best practices and the domain has been around since 2006.  We don’t believe there has been a penalty issued against our site for spam and we follow best practices.  We are trying to isolate the reason why Google isn’t showing any favor. 

Your thoughts? 

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Cheerful Charlie 3/6/14 7:03 PM
I would suggest to do what John has suggested, dig into your logs and see what you are serving up to both Googlebot and regular users.
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/7/14 1:12 PM

Hi Charlie,

Wanted to give you an update, you last suggestion about feeding the new Googlebot mobile appears to be what was happening.  In our design them via Magento (shopping cart) we had a matched expression that included the googlebot mobile.  We have removed.

I appreciate your help


Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Cheerful Charlie 3/7/14 7:45 PM
Great news Stan, thanks for letting us know.

I just checked the cached copy of your site on Google and it's pulling up the correct one.

Onwards and upwards!

Cheers.
Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/11/14 1:36 PM

Hi Charlie,

Google crawled the site www.leadapparel.com on March 9th and has presented a question I’m hoping you can help with. 

If you recall, on March 5th you brought to our attention that our home page had the following linked cached:  

Then, on March 7th, we were showing Google had the proper url cached for the home page (and other site pages).   When I look at the ‘cached’ page via google search today, this comes up but then I also see this link is still live;

 http://webcache.googleusercontent.com/search?q=cache%3Ahttp%3A%2F%2Fwww.leadapparel.com%2F&strip=1

 How can we determine what page Google is actually caching and using to rank our site? 

 Justin

Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Cheerful Charlie 3/11/14 6:50 PM
Do you mean this cached content is still being shown?

https://webcache.googleusercontent.com/search?q=cache:aghLpk4cK0YJ:http://www.leadapparel.com/%2Blead+apparel&oe=utf-8&rls=org.mozilla%3Aen-US%3Aofficial&client=firefox-a&channel=sb&gfe_rd=ctrl&gws_rd=cr&hl=en&ct=clnk

as well as this?

 http://webcache.googleusercontent.com/search?q=cache%3Ahttp%3A%2F%2Fwww.leadapparel.com%2F&strip=1

I'm guessing that Google uses the first to rank your site mobile searches, and uses the second to rank for other searches. I'm not entirely au fait with mobile search, maybe if anyone knows better they will chime in, but it's a reasonable explanation I feel.


Re: Why is WMT homepage is showing the mobile version of our site versus desktop. Stan1Hander 3/12/14 8:53 AM
Charlie, 

Yes, the url is still live when you enter into address bar. I don't know if this url has anything to do with the mobile version and frankly, we don't know where or how this url was even generated. Can you tell where / why Google is getting this version of the site?

This could potentially be one of the issues causing a lack of organic rank from Google. I'm going to open up a discussion that touches on our loss of rank and maybe another participant can help determine what the root cause might be.

Thanks,
Justin


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