Categories: Account credit, security and privacy :

Can't add money to my account because of "Technical Issue"

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Can't add money to my account because of "Technical Issue" Lilylalu86 7/5/12 8:51 AM
I just signed up with Google Voice and I am trying to add money to my account so I can make an international call. However, when I was prompted to enter my credit card info to buy minutes, a window keeps popping up that says they couldn't process my purchase because of a "Technical Issue" and it has a picture of a broken robot. Can anyone help me please?
Re: Can't add money to my account because of "Technical Issue" Papa Bear 7/5/12 11:45 AM
If you are in the USA, call Google Wallet Phone Support  https://support.google.com/wallet/bin/request.py?contact_type=contact_policy&policy=mobile
Re: Can't add money to my account because of "Technical Issue" trp270 7/6/12 8:11 AM
I am having the same issue with my Google Voice. I tried calling the Google Wallet Phone Support but they couldn't solve the issue either. Please help!!!!
Re: Can't add money to my account because of "Technical Issue" enchanted 7/6/12 8:19 AM
I am in France right now, but live in the US with a valid US landline number. We used google last year with no problem. When i put in credit card info: I get the same error message that you are getting. Aggh!  Unable to make phone phone calls! Help!!!
Re: Can't add money to my account because of "Technical Issue" daDox 7/14/12 5:09 AM
I didn't even know that they had a phone number.  I tried calling my bank to see if they had a number.  They keep taking money out of my fucking bank account, but there's NOTHING in my Google Wallet!
This shit pisses off to no end.  I really want my fucking money back.
Re: Can't add money to my account because of "Technical Issue" Papa Bear 7/14/12 9:49 AM
Have you recently gone to  http://support.google.com/voice/bin/static.py?hl=en&page=known_issues.cs click on Refund Feature, select the choice that applies and select Report This Issue? 
Re: Can't add money to my account because of "Technical Issue" HandyGuyDK 7/15/12 4:18 AM
Im From denmark and having excatly the same isue - technical problem when i try to type the security numbers from my creditcard
 
Mayby i should just stick with Skype instead
Re: Can't add money to my account because of "Technical Issue" HandyGuyDK 7/15/12 4:25 AM
Guys, i solved it, ore atleast this worked for me
 
Go to the Google wallet and sign in with your Google account - http://www.google.com/wallet/
 
Then add the credit Card you want to use (you could delete any old ones inthere also)
 
Now I could by my 10 euro credit and it shows up in my Google voice right after re login to the acount ;-)
 
HandtGuyDK ;-)
Re: Can't add money to my account because of "Technical Issue" pointework 7/15/12 11:43 AM
thank you so much, it worked and I can now call England again :)
Re: Can't add money to my account because of "Technical Issue" mosman 7/17/12 8:21 PM
I been getting this error issue for the past three or so weeks. I am very depressed man as of late. Unable to talk to my wife and kids. Please rescue me....

Mohamed
Re: Can't add money to my account because of "Technical Issue" Cassieg12 7/21/12 3:10 PM
I've been trying to add credit for the last 3 weeks, I will try your suggestion hopefully it will work for me also, cuz I am almost giving up on google voice and going back to Skype.
Scott Kip 10/17/12 10:04 PM <This message has been deleted.>