Categories: Using Google Voice on a Mobile Device :

Texts I send are garbled

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Texts I send are garbled BoulderMan 6/5/12 11:48 AM

I can receive texts from a friend just fine but lately the ones I send are garbled even though they look ok when I view them in my google voice text history.  I am sending the texts by responding to an SMS to email using the email to SMS feature.
Re: Texts I send are garbled BoulderMan 6/5/12 11:54 AM
To be clear, the characters are fine, but parts of the text are simply missing.
Re: Texts I send are garbled Papa Bear 6/6/12 8:08 PM
http://support.google.com/voice/bin/static.py?hl=en&page=ts.cs&ts=1279544 
Re: Texts I send are garbled BoulderMan 6/6/12 10:41 PM
I have NO problem receiving texts.  My friend has a problem reading the ones I send to him.  Parts of the text are missing.  The messages look fine in my text history.  I am using the email to SMS feature to do the texting.  I respond to the SMS to email from my friend by responding to the email.  He gets a corrupted text.  I am using yahoo email on my "My Yahoo" page and my friends provider is Verizon.
Re: Texts I send are garbled Papa Bear 6/6/12 11:25 PM
Can you and your friend try the following?

Is your browser current?  http://support.google.com/mail/bin/answer.py?hl=en&answer=107906&from=76137&rd=1 


On your PC, click the Start button, click All Programs, and then click Windows Update 

Reboot your phones.
Re: Texts I send are garbled BoulderMan 6/7/12 11:44 AM
Firefox is current, v13.0
I cleared cache and cookies
I installed Java (although I had already had it on my system)
I installed Flash (although it routinely gets updated)
I did not do windows update since I do that every time it offers an update - approximately monthly
My friends phone is a feature phone and cannot be rebooted
I am doing the texts to him using email to SMS feature on my home computer, responding in firefox and yahoo mail.
I have no trouble with texting him using my iPod touch and the Pinger TextFree app - that works fine

It used to be that google voice replying to SMS to email worked.  It simply no longer does.  The text is screwed up - much of it is missing.
Re: Texts I send are garbled Papa Bear 6/7/12 8:16 PM
report it at  http://support.google.com/chat/bin/request.py?&contact_type=chat_report_technical_issue and return here with your findings or their solutions
BoulderMan 6/8/12 12:20 PM <This message has been deleted.>
Re: Texts I send are garbled BoulderMan 6/8/12 12:45 PM
The link you gave is for CHAT problem reporting, not really for texting problems on google voice.  (There isn't even a Google Voice option on the pull down list but I submitted it anyway.)  What is the link for reporting a texting issue like this one on Google Voice??
Re: Texts I send are garbled BoulderMan 6/21/12 10:36 AM
Its been two weeks and still no reply from the support request.
Re: Texts I send are garbled BoulderMan 6/22/12 10:57 AM
I decided to again try the email-to-SMS feature of google voice since it has been a while since I had the problems.  I was pleased to find that it now is again working correctly.  I sent identical email/SMS messages that previously had problems and now there is no problem.
Re: Texts I send are garbled Papa Bear 6/22/12 9:36 PM
you'll only hear from Google support if they need more information from you.