Categories: Account credit, security and privacy :

How do I contact Google about phishing/spam using Google's name to create an air of credibility?

Showing 1-8 of 8 messages
How do I contact Google about phishing/spam using Google's name to create an air of credibility? hamiltonca823 11/18/11 12:48 PM
I received a call from someone claiming to be "calling for Google." It is clearly phishing/spam.

The caller used my Google Voice number and left me a message. This is the transcript of the call. I've still got the recording.

Hi Chris, This is nicole calling for Google. This is actually one of my last attempt trying to reach you by that I have called you several times before. If you want to let you know the reason I was trying to get a hold of you Because I'm looking at the number is area. I'm not really satisfied with, and I'm kinda concerned about okay. So go ahead. Give me a call back. I can show you exactly what I'm looking at can answer any questions that you have for me. Cause that's what I'm here for us to help you okay. So thank you for your time. My phone number is, 1(800) 838-7969. Extension, 203-8087. So thank you for your time and I hope to hear from you soon, bye.


I wanted you to know that this is going on.
Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? Papa Bear 11/18/11 2:36 PM
http://www.google.com/support/voice/bin/answer.py?hl=en&answer=170787
Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? hamiltonca823 11/18/11 8:32 PM
You miss the point. The person on the phone is NOT a Google user. She called a Google user (customer) and left a message on a Google resource stating that she was "calling for Google" implying that she was working for or an authorized agent of Google.

A) I'm not sure that the call is legal and
B) I don't think that Google wants to have it's brand used in ANY unauthorized way.

If you're telling me that this is a real, legitimate telemarketing call from Google, I'll shut up, but come on, really?
Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? Papa Bear 11/18/11 8:52 PM
I located "Impersonate another person (via the use of a telephone number or otherwise) or otherwise misrepresent yourself or the source of any phone call" in the subheading Prohibited Actions at http://www.google.com/googlevoice/program-policies.html

I'll report the abuse. You'll only hear from Google support (generally within a few days) if they need more information from you.
Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? stompey 2/13/12 2:49 PM
I just found this thread since I got the same message on a phone registered as a "do not call" number. teh call originated from 800-848-9251 but I was given the same number to reply to that is in the original post from 11/18/2011. 
Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? shawn23 4/25/12 12:09 PM
Got basically the same call from the same number today and yesterday.
Daina "calling for Google" with conserns about my Google places setup.
Obviously, someone trying to sell SEO services.
Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? LanceJ93612 10/31/12 1:22 PM
I just got a call from someone at 1-800-838-7969 extension 23857 who said they are concerned about our Google Places page we set up in 2010. It is a very serious issue about our Google Places page and that I needed to call them back ASAP.

I'm just going to delete the voice mail after finding this thread and searching on the number 1-800-838-7969 

Thanks everybody.

Re: How do I contact Google about phishing/spam using Google's name to create an air of credibility? Gumdrop Swap 11/27/12 7:00 AM
I got a call yesterday from a woman with a strong accent saying she was calling to help me fix my Google Places page. She claimed she worked for Google. I told her I was too busy to talk. The giveaway that this was a scam was when she asked my name. Google would have that! DUH! I took her number agreeing to call her back. "Lillian Johnson" 800-838-7969 ext. 23856. These people need to be shut down for misrepresenting themselves as Google employees!