Categories: SketchUp Pro : Mac :

What happens when they send you the wrong version for a license?

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What happens when they send you the wrong version for a license? chrisvA 4/22/12 11:21 AM
SketchUp Version: va 8+ 

I am on a mac and they send my a license for a PC
Re: What happens when they send you the wrong version for a license? Aerilius 4/22/12 11:32 AM
Then it's best you contact them (your local reseller or the Google SketchUp Sales Team directly, you didn't mention how you obtained the license).
Re: What happens when they send you the wrong version for a license? chrisvA 4/23/12 8:57 AM
I purchased directly from Google.  I sent an email in on 4/22 and I have not been contacted by anyone from Google. Looks to be like they have very poor customer service. 
Re: What happens when they send you the wrong version for a license? Anselmus 4/23/12 10:19 AM
I am not associated with Google but in defense of their customer service two things come to my mind:
1. 4/22 was only yesterday. 
2. 4/22 was a Sunday. I don't think the SketchUp team works 24/7

Anssi