Categories: Picasa Web Albums :

Can't access album

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Can't access album James0505 5/5/12 4:10 AM
A friend has emailed me a link sharing a picasa album but when I click on it says 'Sorry, that page was not found.' I can access my albums ok

I'm using Vista and Firefox (though IE also gives the same result). Apologies if this is an elementary q!

J
Re: Can't access album mike smith. 5/5/12 1:51 PM
Hi

Can you ask you friend to check their Google profile...if they have a suspended Google profile their web album links may not work anymore

Also ask them for a new share invite in case they changed anything to that web album after their first share invite...like the title or the visibility of that web album
Re: Can't access album James0505 5/6/12 12:39 AM
Hi Mike,

Thanks!

In fact with some more googling I came to pretty much the same conclusion. Below was the conversation I found. I a bit surprised the whole thing isn't simpler - it must happen a lot.

Thanks again for replying!

J

PHIL
Here is how to get it working. I realize the solution isn't acceptable security-wise, but it works (for me).

Go into the album you're trying to share.

Click ACTIONS > ALBUM PROPERTIES 

Scroll down to "VISIBILITY" and change the setting to "LIMITED, EVERYONE WITH THE LINK"

Save changes and the email link to the album should work now


BOBBLENOGGIN
I was having this problem, I reset "VISIBILITY" and changed the setting to "LIMITED, EVERYONE WITH THE LINK" per Phil's instructions above. (doh, thanks Phil)  It was still not working until I generated a new link. The new link works fine


CASSIE
Phil Barnhart's suggestion -- to 
change the the "Visibility" setting  -- does work, but you have to do as BobbleNoggin suggested, which is generate a new link after you change the "Visibility" setting.  If you use the old link it still won't work.