|Login failure when syncing||tinear||4/24/12 1:59 PM|
Alll of a sudden, after several months of use on my Blackberry Curve, I'm no longer able to sync,, and its no longer syncing automatically. II get the "login failed, user name and password do not match" message, although I'm still able to login to gmail with the same login and password. How do I get around that?
|Re: Login failure when syncing||verong||4/24/12 8:34 PM|
You are not the first to ask this. It seems to be a new problem which most likely is due to a update. check and see if you got any updates in your bb version of notifications or can you remember one.
|Re: Login failure when syncing||tinear||4/25/12 3:30 PM|
Not sure what you mean by "notifications" I've received no text messages regarding this, and the "messages" section has only the acknowledgement of my initial registration for the handheld. I haven't successfully synced since 3/14 (if that's any help.) Just for the hell of it, I tried downloading the Google app again, replacing the previous download, but the problem persists.
|Re: Login failure when syncing||The C Man ((mobile laureate)elder advisor)||4/26/12 4:02 PM|
If you have decided to use Two Step then you need to get a specific validation code for your phone and this will repeat every thirty days. You then need to enter the new verification code and then do a second attempt using the normal password should the phone not remember this. If not:
try the Captcha page https://www.google.com/accounts/DisplayUnlockCaptcha from
the phone's Browser
Occasionally, because of a font setting the first letter of a password gets capitalised so you could try typing the first letter twice and deleting the first of these.
A new possibility is that you now need an eight letter/digit password and seven letter/digit passwords are not being recognised.
If not then try:
In your pc try going to the bottom of your Inbox page and Last Account Activity - Close all other Activities and then sign out of Gmail including the iGoogle page.
If you have a removable battery pull this and give it as much time as you can spare before putting it back in and allowing the reboot. Try signing in now retyping in your full address including the correct Gmail/Googlemail. com and the password making sure it is exactly correct. Might take a couple tries but it should get there as this works for most applications.
One further problem could be if your keyboard is set to the wrong language which needs to be the same as when you originally created the account. This can be caused through an OS update.