Categories: Troubleshooting :

Googlebase Service is Not Available to Irish Office Products Dealers

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Googlebase Service is Not Available to Irish Office Products Dealers michaelmeepmeep 5/15/12 3:29 AM
By brief introduction, my name is Michael Horn, Customer Relations guy at Evolution Software - We build ecommerce sites exclusively for office supplies dealers throughout the UK & Ireland. 

Recently we have learned that all 35 of our Irish customers have been prohibited from using the Googlebase/Google Merchant Centre service. This has caused a major uproar from our Irish customers as you can imagine and we're keen to find out why this service has now been made redundant specifically to them. 

Can anyone shed some light on this issue? 

I look forward to hearing from you. 

Kind regards, 



Michael Horn
0141 416 0444 
Re: Googlebase Service is Not Available to Irish Office Products Dealers Celebird 5/15/12 4:36 AM
currently supported target-countries should be here:
http://support.google.com/merchants/bin/answer.py?answer=160619

the target-country list relates to (1) which target-country
rules and policies you must follow within your feed
and on your website; and (2) which google-products
target-country domain your feed items will be listed;
shipping settings are for that target-country.

you may submit items to any google-products supported target-country if both
the website and data-feed adhere to all policies and rules of that target-country.

Re: Googlebase Service is Not Available to Irish Office Products Dealers michaelmeepmeep 5/15/12 5:01 AM
Celebird, thank you for your quick response - Ireland does not appear to be classed as a 'target-country' although dealers CAN deliver goods within mainland UK. My question now is, does anyone know whether Google have any intentions of making Ireland a 'target-country' or whether it's pointless to pursue?

I look forward to hearing from you, 


Michael
Re: Googlebase Service is Not Available to Irish Office Products Dealers Celebird 5/15/12 5:14 AM
first, you're welcome.

yes, that sounds correct -- if dealers can deliver goods within mainland u.k. --
and adhere to google's u.k. rules and policies for the feed and website then
items may be submitted with the u.k. as the target-country.

as to ireland as a target-country -- unfortunately google tends not to discuss
any future business-plans or time frames related to any future intentions or
plans within the public forums.

the best course is likely to simply regularly check the
forum and google's blogs for related announcements --
http://googlecommerce.blogspot.com/
http://groups.google.com/a/googleproductforums.com/forum/#!forum/merchant-center
Re: Googlebase Service is Not Available to Irish Office Products Dealers michaelmeepmeep 5/15/12 5:21 AM
Celebird, 

thank you sincerely for your advice/guidance. 

I shall let our customers know. 

Kind regards, 


Michael