Categories: Products Feed Specification changes :

Who can I speak with about getting my merchant center items suspended?

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Who can I speak with about getting my merchant center items suspended? rockin94snake 4/23/12 2:10 PM
I have always had no problems with my data feeds until lately. Wondering who I can speak with to straighten something out.
Re: Who can I speak with about getting my merchant center items suspended? rockin94snake 4/23/12 2:12 PM
Problem is that it is asking for more attributes and sku numbers upc etc.. The products I sell do not carry these and some are used which do not carry any numbers on them at all
Re: Who can I speak with about getting my merchant center items suspended? Celebird 4/23/12 4:16 PM
simply contact google for an exemption.

google may disapprove an item, feed, or website at any time.

if valid global-trade data exists google requires the data to be submitted;
if valid global-trade data does not exist google requires an exemption.

valid and proper global-trade data are (gtin, brand, and mpn) --
from the brand-manufacturer such as an exact gitn bar-code
stamped on the product-packaging:
http://www.gs1.org/barcodes/technical/bar_code_types
http://www.gs1.org/barcodes/technical/idkeys/gtin

proper global-trade data should allow a consumer
to trace the data back to an exact item and the same
brand-manufacturer regareless of which merchants
might be selling the item.

sku or private data for global-trade gtin is not allowed; submitting
invalid or inexact global-trade data is grounds for disapproval.

without proper global-trade data google requires an exemption.

google may be contacted for an exemption here:
http://support.google.com/merchants/bin/request.py?contact_type=unique_id_exemption

exempted items may be submitted without
any global-trade data (gtin, mpn, or brand).
Re: Who can I speak with about getting my merchant center items suspended? Celebird 4/23/12 4:22 PM
before contacting google for an exemption
be certain the feed and website complies
with all other google rules and policies --
http://support.google.com/merchants/bin/answer.py?answer=1344057
http://support.google.com/merchants/bin/answer.py?answer=188494
http://support.google.com/merchants/?hl=en#topic=2473822