Categories: Tips & Suggestions :

What am I supposed to do when I receive 3 soft 404 errors for products not on my website any more ?

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What am I supposed to do when I receive 3 soft 404 errors for products not on my website any more ? mikejb1954 4/27/12 3:15 PM

Re: What am I supposed to do when I receive 3 soft 404 errors for products not on my website any more ? Tom Wilson 4/29/12 2:59 AM
Hi Mike,

If your items are no longer available they should be removed from your feed.

Tom Wilson 
Freelance Google Merchant Center Consultant 


Re: What am I supposed to do when I receive 3 soft 404 errors for products not on my website any more ? mikejb1954 4/29/12 8:42 AM
Thanks again Tom. I appreciate your in put but that is something else I don't know how to do.I down loaded the excel file that shows what the errors are and most of them are from a website for designer eyeglasses that I stopped when I started the current website over a year ago. They were both purchased from GoDaddy. There again I am ignorant. thanks mjb
Re: What am I supposed to do when I receive 3 soft 404 errors for products not on my website any more ? Caryn MC Guide 4/30/12 3:40 PM
If you're downloading a full error report, make sure you're choosing the report for your most recently uploaded feed.  If that report is showing items from an old feed, please contact our team so that we can look into your specific account by visiting http://support.google.com/merchants/bin/request.py?contact_type=item_error