|Report an Problem fails before submitting issue.||noel88||4/23/12 10:33 PM|
This has come to the final straw. It was bad enough that the directions Google Maps provided are not only wrong, but extremely dangerous (and possibly illegal), but the Report a Problem feature for reporting an issue with the directions only sends me to a Google Error page, and I have to redo the entire map directions again. But when I try to report a problem with the Report a Problem feature, Google is dumbfounded.
I’ve attached images showing the issues. I’m afraid I didn’t take a screenshot of the first Google Error page I encountered when I tried to Report a Problem, because I did not expect the problem to be this large. I’ve pretty much given up at this point, but here’s the message I’ve been trying to send Google when the Report a Problem kept failing. Yes, I did condense the message down to a single sentence, but even that wouldn’t work. Here’s the full message:
|Re: Report an Problem fails before submitting issue.||noel88||4/23/12 10:53 PM|
Hmm. I'm just now trying to recreate the steps that will send me to the Google Error page (the one I didn't get a screenshot of). However, this time instead of being sent to the Google Error page (different than the attached image named google_maps_double_fail.jpg), my submission actually went through. FINALLY :)
So, I guess I no longer have a problem with the Report a Problem tool. But just in case, here are the missing screen shots that would have otherwise led to the error page. Obviously, I didn't get to take a screenshot of the specific error that the steps illustrated in the attached images would have led to because the error didn't happen this time.
|Re: Report an Problem fails before submitting issue.||GMapperHF||4/28/12 5:11 AM|
The address marker for 4250 was placed slightly down the road away from the proper location. This seems to be what was causing this effect. I went into Google Map Maker to see if I could just edit the location, but it looks like somebody already moved it yesterday.
It could be shorter, but it is not uncommon for edits like this to take about 2 months before they are fully synchronized into Google Maps directions.