Categories: Issues and Troubleshooting : Maps : Windows : Firefox :

Why doesn't my review appear unless I am logged in?

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Why doesn't my review appear unless I am logged in? Georgi Shumanov 4/26/12 2:40 PM
I wrote a review several days ago for a car dealership. When I went to see the review today, it is nowhere to be found. If I sign in to my Google account and then look at the reviews, mine is at the top of the list. Is there an account setting that doesn't allow my review to be visible to the outside world? Has anyone else experienced this problem? 

Thanks
Re: Why doesn't my review appear unless I am logged in? ehg 4/27/12 10:23 AM
shouldn't happen this way. 
Any chance to see the entry and what review did you post on it?
Re: Why doesn't my review appear unless I am logged in? Georgi Shumanov 4/27/12 2:57 PM
The page I tried to review is here. I attached a screenshot of what the review looks like when I am logged in. Thanks!!
Re: Why doesn't my review appear unless I am logged in? Georgi Shumanov 4/27/12 3:02 PM
P.S. I was using firefox but I tried safari and ie as well with the same problem. I also cleared the browser cache and tried it multiple times.
Re: Why doesn't my review appear unless I am logged in? ehg 4/28/12 3:21 AM
unfortunately I can't see your review on the listing either.

Please read at first the hints about reviews  given in the Google & Your Business forum.
If none of this hints apply please repost your question in the Google & Your Business forum.
(and post here the url of that new thread)
I then will escalate the issue to the appropriate folks for Place issues.
Regards
ehg
Georgi Shumanov 4/28/12 7:31 AM <This message has been deleted.>
Re: Why doesn't my review appear unless I am logged in? Georgi Shumanov 4/28/12 7:37 AM
Thanks for your help, ehg. I have read through the page you linked to, and unless there is something in the language that is triggering the spam detection algorithm I cannot see that any of the tips pertain to me. I have re-posted the question in this forum as recommended.
Re: Why doesn't my review appear unless I am logged in? KRu1z 5/1/12 2:55 PM
I'm actually having this same problem with my comment on a business within Google Maps. Any idea what the issue might be?
Re: Why doesn't my review appear unless I am logged in? RexDev 5/14/12 10:05 AM
Funny, the reviews don't have much meaning if any of the non-favorable ones don't show up or if they company can go in and delete ones they don't like...what's the point?
Re: Why doesn't my review appear unless I am logged in? marcusddsms 5/17/12 9:23 PM
I am also having this same problem for reviews posted on my business and reviews posted by me on others, 
HAS ANYBODY FIGURED THIS OUT YET?


Re: Why doesn't my review appear unless I am logged in? cycleguru 5/25/12 2:12 PM
I am experiencing the same thing, posted a review a few weeks ago and I cannot view it unless I log in to my gmail account.  Is anyone at Google looking into this??
Re: Why doesn't my review appear unless I am logged in? Skadi 7/2/12 5:40 PM
I am also having this issue, I've moved ex co-workers who have loved our service and written reviews, and I have sent other customers there too, and all that shows up is the one bad review left by an anon google user 5 months ago.
It's driving me nuts.
Re: Why doesn't my review appear unless I am logged in? Cherysh007 7/6/12 6:56 AM
having the same problem also, even though it appears the reviews "count" is accurate, my review is not showing up.
Re: Why doesn't my review appear unless I am logged in? nkrasinski52 7/19/12 5:07 PM
I am also experiencing this same issue.I highly doubt this review would get spammed out... See below for the review I wrote:
This shows when I am logged in, but no where to be found otherwise.
Your Activity
1 Check-in
Nathan Krasinski's profile photo
Nathan Krasinski (You) reviewed a week ago
Food 3 / 3 Decor 3 / 3 Service 3 / 3
Came in on a Tuesday night and got right in. We had tuna sashimi as an appetizer..it was delicious. I ordered a long island and got some interesting mixture of ice tea and liquor. I sent it back and it came back perfect, so I'm happy. I ordered salmon oscar and my girl had shrimp pomodora. Both yummy. Way to go Moe.


Re: Why doesn't my review appear unless I am logged in? bigchama 8/15/12 12:50 PM
Has anybody found a solution or explanation to this issue?
Re: Why doesn't my review appear unless I am logged in? carychick757 8/22/12 7:18 AM
Looking for some help myself.  No rhyme or reason to why it isn't showing up.  Our patients who've posted reviews are having the same problem too so I am pretty sure it isn't jsut my computer.
Re: Why doesn't my review appear unless I am logged in? Russ10 8/23/12 6:43 PM
I have had multiple clients write reviews for my business over the last couple of months. Not a single one of them shows up. The previous one's all show up before Google made changes.I have also written reviews and they do not show up even though I have marked them as public. This seems to be a system wide problem. It's strange that nobody at Google seems to be working on it.
Re: Why doesn't my review appear unless I am logged in? dcw111 10/8/12 9:46 PM
I am having the same problem as well.  I have to login in order to see my own review.  Otherwise, I can't see it.
Re: Why doesn't my review appear unless I am logged in? Allie Siegel 10/30/12 12:18 PM
I'm also having this problem.  I'm also disheartened by the lack of answers that google is providing over the problems people are having with their map reviews.
Re: Why doesn't my review appear unless I am logged in? Russ10 10/30/12 1:04 PM
I totally agree with Allie. It's been months and nothing has been corrected and there has been no attempt to reach out and correct the problem. Is it possible that Google is so large that they just don't care at this point?
Re: Why doesn't my review appear unless I am logged in? sarbpreetbhullar 11/7/12 2:17 PM
I am also seeing that none of reviews show up on the google maps for my business listing. Does somebody knows how to get that fixed or contact google for the same.

Thanks.
Re: Why doesn't my review appear unless I am logged in? Mr1Val 11/10/12 5:08 AM
Adding my name to the list of people having the same experience. This kind of problem happens all the time on Yahoo. Hopefully Google never gets as bad.
User5122 11/18/12 2:17 PM <This message has been deleted.>
Re: Why doesn't my review appear unless I am logged in? User5122 11/20/12 6:10 PM
I had the same problem for a while, but now I see my message even when not logged in.
Re: Why doesn't my review appear unless I am logged in? Al Burns 11/23/12 9:23 AM
How long did it take your message to show up after you posted it?
 
Thanks!
Re: Why doesn't my review appear unless I am logged in? KamikazeWarrior 11/23/12 4:07 PM
Same here, I just started having this problem last month.
User5122 11/24/12 5:16 PM <This message has been deleted.>
Re: Why doesn't my review appear unless I am logged in? KEFFER SMITH 11/29/12 11:48 AM
did you ever get an answer to this question?  we have been trying to figure out why some of our google reviews went away and why none of our customers new reviews are visible.  This is very frustrating to us. 
Re: Why doesn't my review appear unless I am logged in? Al Burns 11/29/12 1:59 PM
Yes.  Sadly, the answer is that this is a widespread problem.  Many people are posting reviews, but can't make them visible to the public.  Google has known about the problem for several months, but is either unable or unwilling to fix it. 
Re: Why doesn't my review appear unless I am logged in? Jim Byrd 12/4/12 8:59 AM
There has been a rumor that Google is posting mostly "paid" reviews. Just how this might work is beyond me. The fact that most people's posts are not showing up says something not good about Google. Are they changing their credo?
Re: Why doesn't my review appear unless I am logged in? KEFFER SMITH 12/4/12 12:00 PM
I have had 7of my customers post reviews last week.  only 2 of them showed up and now google has erase even those. 
Re: Why doesn't my review appear unless I am logged in? Susonnah C. Gonzalez 12/6/12 9:12 AM
I want to add myself to this list. My client hasn't had a review posted in 4 months even though I know people have left reviews since. His Google+ page is: https://plus.google.com/b/115419857376898451206/115419857376898451206/about 

If any of you found a solution I would love to hear it!
Re: Why doesn't my review appear unless I am logged in? Billy Tester 12/6/12 9:25 AM
I have the same problem. Google reviews have been madening for me lately. I want to support the businesses that provide me with good service, but I've yet to have a review be visible to anyone but myself (thus, they are useless). I always recommend people look on other sites than google for reviews on local businesses now because google can't ever seem to get it right. They're good at a lot of things, but their google local is a sham.
Re: Why doesn't my review appear unless I am logged in? cj o 3/5/13 3:03 AM
pretty sure they don't care, i had to post a review to correct someone who was falsely doing historical references about my town and i tried to correct them but my corrections have gone unseen. they really need to fix this since it's misinforming millions.
Re: Why doesn't my review appear unless I am logged in? shohamit 4/13/13 1:59 PM
Same for me. I noticed that the number of reviews indicated in the maps view is typically more than those actually in the location entry. I think that Google misses this way about 30-50% of the written reviews that are not publicly shown. Tried to solve it through my Dashboard but I have no clue how. The reviews are saved but shown only in my list.

Example:
https://plus.google.com/116290205444118959395/about?hl=en
Why doesn't my review appear unless I am logged in? paul Kertesz 5/19/13 7:01 AM
I was told that the place you are writing a review for gets to say yes or no about posting it. That would be why no negative posts show up. If no negative posts can show up, then we don't need google reviews.
Re: Why doesn't my review appear unless I am logged in? Andy Comi 5/29/13 1:35 PM
Same problem here...  i really wish i could alert people to these con-artists who ripped me off, but the review won't post!  
Re: Why doesn't my review appear unless I am logged in? padschicago 5/30/13 11:42 AM
Ditto! Adding my name to the list with the rest of you. :(
Re: Why doesn't my review appear unless I am logged in? Jack Rsb 8/6/13 12:24 AM
As of August 5, 2013 this is still the case.  It works like a toggle:  not logged in, "Be the first to review"; log in, and my review is there (PDX Boudoir Photography, Jack R posting review).  I'm not seeing Google paying attention to this dialog so I'll try Contact Us. 
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