Categories: Issues and Troubleshooting : The new Google Maps for Desktop :

Lost access to the new Google Maps? Read this.

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Lost access to the new Google Maps? Read this. Daniel (Google Community Manager) 5/28/13 12:55 PM
Hello Google Maps community, 

Some of you have told us you had access to the new Google Maps but it seems to have gone away. If this is the case for you, please try one of the following steps to recover your access. 
Please start a new thread for issues and comments not related to recovering access to the new Google Maps.

Thanks, 
Daniel and the Google Maps team


Google Maps is no more available as java application? Annamaria I. 6/2/13 1:40 PM <This message has been deleted.>
Re: Lost access to the new Google Maps? Read this. Wouter Ferro 6/3/13 1:09 PM
Hi!
I get no further than a splash page which says Google with 3 dots moving below. The old maps also hang since a few weeks.
It just frustrates! I have a Mac OS 10.8.3 and use Firefox 21.0.
I browsed through quite some internet pages , but do not see a solution.
cheers!
Re: Lost access to the new Google Maps? Read this. CarlossC 6/5/13 7:49 AM
I have the same problem since 1 week. I am in france and the following URL  doesnt work anymore
https://www.google.fr/maps/preview?hl=fr
But this one works but open the USA map
https://www.google.com/maps
Re: Lost access to the new Google Maps? Read this. Mr. Serge 6/5/13 7:53 AM
On Windows 7 64bit and Firefox I also got only splash screen but then updated my drivers to latest and now it works like charm.
Re: Lost access to the new Google Maps? Read this. Hugo F. 6/11/13 1:32 AM
Have you tried using Chrome or Safari? I have personally experienced many issues with the new Google Maps and Firefox which is why I'm asking. Works very well under webkit browsers such as Safari and Chrome. 
Re: Lost access to the new Google Maps? Read this. rob_luis 6/15/13 7:04 AM
Daniel, hi! Are you involved in the Google Latitude at all?  There has been a forum on problems accessing Google Latitude with some users.  All my contacts are gone and no one can see me...even for some of the contacts which logins are still working fine.  We haven't heard from Google nor have encountered any patterns that gives us a hint on how to fix the issue...  thx
Re: Lost access to the new Google Maps? Read this. Wouter Ferro 6/17/13 12:16 PM
In the end there were 2 ways out: 1. use Safari 2. reinializing Firefox also worked.


Mobile app not syncing Tara Cracknell 6/20/13 9:40 AM <This message has been deleted.>
Re: Lost access to the new Google Maps? Read this. bigbear12 6/23/13 4:35 PM
Is that for navigation on iphone Daniel ?

Re: Lost access to the new Google Maps? Read this. fjpb10w 6/28/13 1:37 PM
unfortunately none of these work.  I have requested another invite, but that didn't work either.  any other options?
Re: Lost access to the new Google Maps? Read this. keith.a 7/11/13 5:52 AM
Can someone reading this thread please tell me how they managed to lose access to the new maps so that I can do that! The new changes rolled out today are just incredibly bad.
Re: Lost access to the new Google Maps? Read this. barryhunter 7/11/13 7:35 AM
keith.a, 

As noted elsewhere, it doesnt appear your actully using the "new maps" - the preview noted here. 


You are already using the 'Classic Maps', no there is nothing to revert. 


Its just that the styling has been changed - even in Classic. But classic has no revert options. 
Re: Lost access to the new Google Maps? Read this. Frankthetankk 7/11/13 3:33 PM
I just experienced this problem. All of the other suggested fixes would not work. Only fix that worked for me was the "Click on the link in your email invite". Thanks.