Categories: I found a bug! : Video Call : Gmail :

Camera on MacBook Air Not Working With Hangout or Skype

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Camera on MacBook Air Not Working With Hangout or Skype Andrew Krzmarzick 10/3/13 10:23 AM

Just weighing in here that I'm another user for whom the camera's not working on a brand new MacBook Air. Hope Apple fixes this soon.

- A




Please provide your OS, browser or mobile app version, and any other details that you consider relevant, so we can address your issue or question quickly.
Re: Camera on MacBook Air Not Working With Hangout or Skype Dimphy De Vaan 10/4/13 7:25 AM
Hello, 
I have a macbook air, 
and i also have the problem that i cannot video call with skype or google+
have not used it before, only tried today, but with a macbook of about 2 months old, there should be an easy solution, i hope
:)

I am using chrome, and following info was on my info, any help highly appreciated, thanks :)  :

Hardware

1.3GHz Dual-Core Intel Core i5, Turbo Boost up to 2.6GHz

4GB 1600MHz LPDDR3 SDRAM 128GB Flash Storage

Backlit Keyboard (English) & User's Guide (English)

Accessory Kit

Software

OS X iLife '11 

Re: Camera on MacBook Air Not Working With Hangout or Skype Dori, Community Manager @ Google 10/4/13 7:55 AM
Hi there,

The recent OSX 10.8.5 update will prevent Hangouts (as well as Skype, etc) from accessing the built-in camera on MacBook Air computers. As a workaround, you should try either using an external webcam with your MacBook Air or using a different computer.

This issue isn't within Google's control to fix, and Apple has posted a known issue about it here: support.apple.com/kb/TS4552

Thanks,
Dori