Categories: Managing Your AdWords Account for Google Ad Grants :

Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help?

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Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? lbackstrom 10/6/11 3:03 PM
I've read several questions on this forum to find the answer to this, no luck.
Our ad was created and listed as "approved" almost immediately. I've heard the process takes several weeks, but ours did not.
However, we have no clicks. Our keywords are almost all eligible for a first page bid. Tried using the keyword tool and ad preview tool, no luck. 
Are we doing something wrong? I've been through the guides and forums and am out of ideas.
Thanks,
Liz
Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? Robert Coats 10/7/11 3:50 PM
What do you mean by "no luck"?

The Ad Preview and Diagnosis tool will tell you why the ads are not running.

Let us know what it says and we can help you out from there.

All the best,
Robert

Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? vlmagee2 10/9/11 10:20 AM
Your campaign may be paused. If so, all you need to do is Enable it. (The email you get when your account is approved says that it is paused).
Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? lbackstrom 10/12/11 10:49 AM
Hi Vimagee2, 
Our account is listed as "enabled," so I think that may not be the issue, but thanks for the tip. 

@ Robert Coats, 
I tried using the tool and it told me the keywords I entered to search didn't bring up our ads. The key words were listed as approved and eligible for first-page bid, so I'm not sure what else to do to make them visible.
The ad budget is already set at the max CPC of $1.00 per click that's allowed under the Google grants program.

Thanks for your responses,
Liz
Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? Robert Coats 10/12/11 11:11 AM
Hi Liz,
The tool should have given you a reason as to why a search did not bring up your ads.

As vlmagee2 pointed out, even though your account is active, the campaigns can still be paused. In addition, so can the ad groups, the keywords and the ads. All will have to be checked to see if they are enabled or not.

All the best,
Robert


Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? LizHackett 11/25/11 5:49 PM
Hi Liz, I'm having the same issue with my ads.  They are all enabled and I've used the Ad Preview and Diagnosis tool several times using many keywords and none of them are showing, it didn't give any explanation as to why.  My ads have been live since mid October but not a single click.  I've added heaps of keywords using the Keyword tool, nothing.
Any advice would be appreciated
LizH
Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? Robert Coats 11/25/11 6:53 PM
Hi Liz, 
Did you un-pause your campaigns once the account was approved?

All the best,
Robert
Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? LizHackett 11/25/11 8:14 PM
Hi Robert,
Yes, both campaigns are eligible, and I've made sure all the others are not paused :(
Cheers, Liz
Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? Robert Coats 11/25/11 8:32 PM
Hi Liz,

Are your keywords at least generating impressions? If not, make sure that your ad groups, ads and keywords are all enabled as well.

Also, how long ago did the read billing prompt go away? 

Lastly is your org US based or participating in a country specific grants program? 




Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? susannamurley 12/15/11 12:40 PM
Hey Liz - 

I'm experiencing the same problem. Did it get solved?

Re: Our Google Grant and Adwords account are listed as "approved," as of September 2011, but we have no clicks. Any help? susannamurley 12/15/11 12:42 PM
My campaigns say "eligible" but when I try to change the status to "enable", the option is grayed out.