Categories: Hangouts On Air :

how to disable Hangout in Gmail chat

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how to disable Hangout in Gmail chat Light1 8/2/12 7:36 AM

Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/2/12 8:38 AM
Hi Light1,

We're upgrading Gmail video chat to Hangouts for all Gmail users over the course of the next few weeks. If your account has already been upgraded, there isn't a way to return to the old video chat, as we are now going to be using a more modern video calling technology.

Thanks for your understanding!
Dori
Re: how to disable Hangout in Gmail chat bryanJ 8/7/12 2:46 AM
The problem is your new technology is not great as compared with the HD lab.
Re: how to disable Hangout in Gmail chat tamashaaa 8/8/12 5:43 PM
The New Video Chat is completely BULL SHITT

Re: how to disable Hangout in Gmail chat rswelch 8/8/12 10:33 PM
The issue is that if there is only 2 people chatting (which I bet is 95% of the use cases ) the format is inferior to the old google talk from gmail.

With the old format I could have a video chat going with the person I was chatting with and an area for text all in one window without two video areas of the person I'm talking to and the chat box having to be in a separate window.  At least make it work for that case.  Heck just have it so the text chat is in the same window that would help a bit.
Re: how to disable Hangout in Gmail chat lightningquick 8/12/12 1:13 PM
I agree with the other posters and believe that users should be offered a range of choices instead of being forced to use the new features. As already mentioned, many users only chat one on one; "hangout" is not efficient for this kind of conversation and I want to be able to choose what format is best for my purposes. The problems with the new chat that I have found are:

1) Slower connection than the old chat.
2) Inability to have video and type in the same window.
3) Repetitive split videos on the screen (one main window, then a smaller video with the same image under this)

I hope someone will address these problems.


Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/13/12 9:02 AM
Hi everyone,

Thanks for your feedback! Definitely hear your feedback and am happy to pass it along to the team.

Dori
Re: how to disable Hangout in Gmail chat morrisce 8/14/12 3:00 PM
I'm disappointed.  I'm trying to do a multi video chat and it doesn't even work.  I don't get any options of adding new people to a video chat.  Is this feature disabled for K12 schools?
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/14/12 3:11 PM
Hi morrisce,

If you're using Hangouts from Gmail chat, you will need to upgrade to Google+ in order to host video chats that are more than just 1:1 video chats. In addition, each person that you invite to your Hangout will need to have a Google+ account in order for the multi-way video chat (with up to 10 people) to work.

Hope that helps!
Dori
Re: how to disable Hangout in Gmail chat irvin calicut 8/15/12 1:05 PM
how to disable hangout. its getting hanged every time i use and the connection quality is medieval .....
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/15/12 8:27 PM
Hi irvin calicut,

Can you please make sure you have a good, stable Internet connection? Also, does your computer meet our system requirements for Hangouts?

Thanks,
Dori
Re: how to disable Hangout in Gmail chat dauntless10 8/16/12 10:49 AM
there are so many problems with the new hangouts but there probably were with google voice/video chat at the beginning, too...the concept itself is not so bad, but not everyone has the bandwidth to handle 10 video connections, so making that a principal feature was flawed thinking to begin with...
 
my first issue is that there is insufficient time to get to the computer if we are waiting for a connection but we are not right in front of the computer to answer in the 4 rings that hangouts provides...then the answer doesn't get you joined and the caller starts to ring a second time and now both of you are calling each other...then if you do make a connection one or both parties get no video, or they only get the small picture in the bottom of the screen (which is better than no picture at all AND the price is right for this service)...we (my family, 4 total subscribers) have upgraded to this service but at this point we sure wish we could go back to the old version because hangouts is SO frustrating (but the price is RIGHT)...so maybe we expect too much when an OLD service gives BETTER service than the upgraded version (at present...the new version will probably get better)...
 
the second issue is that there is no path to give decent feedback...checking a box saying there was no or partial video and uploading a log file is not the same thing as having a dialogue box where the problem can be completely and accurately stated...
 
the third issue is that hangouts does not have clear procedures for initiating a "call" and answering a call...it should be more like the older version where you "ring" (more than 4 rings, at least 8) the other party and they can "answer"...this "start" and "join" does not make much sense for (i am sure) MOST of the connections that are being attempted...and they sure take a long time to complete the cnnection...
 
someone should really rethink the entire "process/service" from he USERS viepoint not from the marketer/developer viewpoint...
 
just my opinion and my only qualification is that i was previously a "happy" camper who talked to everyone about how great the google video chat was and how our family used it almost every day and now i am frustrated and irritated and will not recommend hangouts to anyone...
 
live a great day...
Re: how to disable Hangout in Gmail chat nexius 8/16/12 12:41 PM
Not happy with Hangout, old 1 to 1 was far more stable and easier to use, how long before hangout
catchs up if we have to use it.
Re: how to disable Hangout in Gmail chat S 8/16/12 2:34 PM
I also want to go back to video chat.. google hangout never worked for me on my Mac...
Re: how to disable Hangout in Gmail chat joenw 8/17/12 12:06 AM
Add me to the list of people who chats with only one person at a time and wants a text box in the same window like the old Google talk in Gmail..   
Re: how to disable Hangout in Gmail chat Andreaxxx 8/17/12 6:20 AM
It's painfully slow to load, and the video quality sucks compared to the old video chat. And yes, i have  a new fast computer and a stable dsl connection.

I dumped skype for google video chat but now i'm going back to skype.
Re: how to disable Hangout in Gmail chat therealmarv 8/17/12 6:35 AM
Hello Dori,
are people now forced to use Google+ ?
I wanted to do videochat some days ago with a friend (she has NO Google+, I have Google+) and we both got a 404 error.
Does Hangout from Gmail work without Google+ (1:1)?

Examples:

Google+ <-> Google+ user
non Google+ <-> Google+ user
non Google+ <-> non Google+

Thanks for your response,
Marvin Reimer
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/17/12 8:40 AM
Hi Marvin,

If you're trying to have 1:1 video chats (now Hangouts) from Gmail, neither user needs to have a Google+ account. If you're trying to initiate video chats from Gmail that are more than 1:1, all participants will need a Google+ account. If you have G+ and your friend does not but you both have Gmail chat, you should be able to hold a Hangout together.

Can you both try updating your plugins (https://www.google.com/chat/video/), ensure that you have a stable internet connection, and make sure that you meet the system requirements?

If you're still encountering issues, please let me know what OS, browser & browser version you're using, as well as any information you can tell me about the error (when it occurs in the Hangout initiation process, what is says, etc).

Thanks!
Dori
Re: how to disable Hangout in Gmail chat Buddi 8/22/12 9:20 AM
Hi Dori,

I got different problem.

1) I work from Home, so I connect via VPN, when I connected to VPN I can't use hangout, earlier I could do video chat even when I connect to VPN also, now it is giving proxy error, I can't change proxy after I have connected to VPN, In this case I can do only chat no video chat.

2) As people has mentioned, I didn't understand why do we have 2 images in the hangout like one big image and the other smalls images below, this is not looking good.

3) Do we get any option to use old version instead of hangout.

4) As every one said in this case we need to use 2 different windows one for chat and the other video, it should be only one window as it was.

Regards,
Buddi.
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/22/12 10:27 AM
Hi Buddi,

Thanks for your feedback. The way the images are shown in Hangouts cannot, at this time, be changed - the larger screen/picture shows the person whose audio is loudest (the person who is currently talking if you are in a group video chat), whereas the smaller thumbnails in the filmstrip show all of the participants in the Hangout. Currently, we do not have a "full screen" option but it is a feature request we are aware of.

In terms of going back to the old video chat in Gmail, you may still have that option in the "More" button in your chat box - there will be a link that says "Start video chat." I can't guarantee, however, that that option will always be available.

We also have received the feature request for having the chat and video in the same window. This is something the team is discussing, however in the meantime, if you and the person or people you are video chatting with have Google+ accounts, you will be able to enter regular Hangouts (not the limited Hangouts that are used for 1:1 calling between non-G+ users or a non-G+ user and a G+ user). In Hangouts with G+ users, you will have an option to utilize a group chat within the Hangout window.

Hope that helps and thanks again for your feedback as we are always looking to improve our products!
Dori
Re: how to disable Hangout in Gmail chat Buddi 8/22/12 10:50 AM
Hi Dori,

Thanks for your reply.

In More option I can see only 2 options 1)Go off the record 2) Block the person.

The above 2 options are useful to use old video chat.

You haven't responded to my other query, when I connect to VPN I can't use the Hangout option. As I have mentioned earlier I could use video chat even if I connected VPN because it was opening in the same window and it wasn't looking for proxy, Now it is looking for proxy so It is not working now.

Regards,
Buddy.
Re: how to disable Hangout in Gmail chat Buddi 8/24/12 2:09 PM
Hi Dori,

Thanks for your reply.

Mine is office laptop, OS : Windows XP ..service pack 3.

I have installed the latest plug in from the URL which you have provided..

I have tried in Google Chrome , IE8 and Safari.....

Same issue in all the cases, I can't use when I connect to VPN, getting proxy error.

Please get me some solution for this.As I am always connected to VPN I need to have an option to use Video chat.

Thanks and Regards,
Buddi
Re: how to disable Hangout in Gmail chat jrh 8/24/12 2:52 PM
Dori, thanks for your patience; just joining in to voice additional displeasure with the switch to Hangouts. I've used Hangouts occasionally in the past for work sessions, but as a general chat tool for two people it is -- at least in this current stage -- absolutely inferior.

1) Timeouts -- I've installed a GreaseMonkey script to override the timeout, but I can't imagine why it's there in the first place. Is there a way to disable this, other than clicking to verify that one is "still there"? [Note to others wishing to override the timeout: If you have Greasemonkey for Firefox (available at https://addons.mozilla.org/en-US/firefox/addon/greasemonkey/) you can install one of their scripts -- http://userscripts.org/scripts/source/131680.user.js -- to automatically respond to the prompt. The Greasemonkey download will take (at most) a couple minutes, & installing the script requires only that you go to the userscripts URL & click "install." I left a Hangout open overnight to test the script & the connection didn't drop once.]

2) Text chat -- Others have mentioned the issues with the chat/video being in different areas, & I'm agreed on that. I'm also having issues with tracking my chat; sometimes the text -- & the option to type! -- will simply disappear from the Hangouts window. It also seems the text chat used in Hangouts is not stored in Gmail's "chats" area; is this correct? I might be mistaken on this, but if it's the case, it's a massive inconvenience for those who enjoy the ability to archive/search their chat sessions from Gmail.

3) Video Quality -- I see you've been asking other users here about the quality of connection & system requirements, but the video quality seems to have decreased so drastically I'd be surprised if it's just all of our connections/computers.

4) Feedback -- I'd like to second the point dauntless made, that we need a more accessible means of providing feedback, particularly in the early stages of a service received such broad criticism.

Thanks,
Jessica

Re: how to disable Hangout in Gmail chat jinjun 8/25/12 4:11 PM
Could someone 'pass along to the team' that I need my video to stay in my chat box, so it does not separate from my chat window and I can see the person I cam chatting with. If you feel this introduction (as the new gmail look) is 'AWESOME', in this case for people who only talk rather than type, make the text visibility optional. now I had to minimize my ff to fit next to the webcam window and it was all over the place (webcam view stays behind ff), I do not have a double screen! And I have never in my life had a video chat with more than 1 person, like most people. 
Re: how to disable Hangout in Gmail chat itztba 8/26/12 9:56 AM
This is terrible news.  I was having a seamless video chatting experience.  I am Deaf and it's imperative that the video chat aspect is smooth.  From what I can see, hangout is extremely laggy, and does not resemble any "more modern video calling technology". 

The "KISS" interface was much better.  Text and video chat in one interface. No need for pop up, and another pop up on top of gmail.  Three windows to chat with one person, really? 

This whole thing feels like they're trying to force Google+ on people. You know what happens when you force people. (And horses.)

I'll go back to the bloatware we know as Skype.  It works. 
Re: how to disable Hangout in Gmail chat Ken_L 8/27/12 4:33 AM
Yes I'll be returning to Skype also. I changed for the very reason that the people I chat to do NOT 'have a stable internet connection'. Not everybody enjoys the infrastructure of the USA. The old Google app at least allowed a reliable video connection even when the connection was slow. Hangouts are just terrible, with frequent loss of connection by one or both pictures. Why do developers always fix things that aren't broken in their obsession with boasting their apps have new features? I thought Google was comparatively immune to this disease but not lately.
Re: how to disable Hangout in Gmail chat tamashaaa 8/27/12 6:39 AM
I am fan of gmail, but to be honest gmail is fail on new features which is called HANGOUTs.... its completely useless
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 8/27/12 1:02 PM
Thanks for your feedback and your suggestions everyone. I've taken note and can add your suggestions to our list of feature requests. 

@jrh, there isn't a way to disable the timeout or "check in" - but it was recently pushed back from 90minutes to 150minuets.

@itztba, Hangouts do have live captioning via an app, which you can find here: https://hangout-captions.appspot.com/


Re: how to disable Hangout in Gmail chat therealmarv 8/27/12 4:41 PM
Thanks for helping me. I appreciate a lot that you (=Google) communicate directly with the users. It seems the hangout/video chat functionality just had a "hiccup" while rolling out your gmail hangout functionality. Now I never had again connection issues. Thanks Dori.
Re: how to disable Hangout in Gmail chat T D 10/6/12 6:51 AM
Why the heck do you'll screw up something hoping to make it better? Don't over think. Just keep it simple. Google is becoming a pain the *** now, trying to do too much. I think I will have to go back to Yahoo now, till they start thinking like google.
Re: how to disable Hangout in Gmail chat JRPeac2 10/31/12 8:23 AM
Dori - 

Thank you for commenting and responding to this thread. 

I have been a g video chat user since it arrived. I used it extensively across many computers and browser types. I cannot describe to you how much my friends and family and I valued the previous version. It goes without saying it was an extremely effective tool for work and staying in touch with friends and it further engaged me to be a G-user.

Once you switched to the new hangout format, I have not encountered one person that likes the new experience, has had a better experience, or has not complained about the horrible quality of the new hangouts. I believe when you switched to the Vidyo codec you did a tremendous job of decreasing the experience of the user and the overall desire to use the product. 

Are there any plans to remedy this? You can try to isolate it to low bandwidth, browser out of date, etc.. The truth is that the experience overall is just inferior. I have tried many computers over different bandwidths (that btw were NEVER a problem previously) and have had the same terrible resolution, load rates, choppiness, audio loss, etc... 

Please tell us there is a plan in place to revert back or provide an option to choose. Although it is nice to occasionally have multiple people in a video conference, the quality is generally so bad that it is not worth it. Furthermore I would much rather have the OLD version of direct video chat in place that was quick, efficient, and high quality regardless of computer/connection. 

Thanks for listening.
JRP
Re: how to disable Hangout in Gmail chat Bob Malone 11/4/12 9:01 AM
Add my vote to the group which likes the old one-on-one video chat. Google "hangouts" have too much extraneous "stuff" on the screen and don't work reliably. Can we have an option to use the one-on-one Video chat instead of (or in addition to) "hangouts". None of my regular contacts likes or will use "hangouts".
Re: how to disable Hangout in Gmail chat Pramod Pankajakshan 11/4/12 9:30 AM
why cant u guys just leave the things that are working fine....hell with ur hangout...
 
Re: how to disable Hangout in Gmail chat anniek 11/7/12 4:01 PM
I suggested before to vahe hangout/chat configurable from the chat settings. This is the easy solution. A few lines of code
 
Re: how to disable Hangout in Gmail chat jrh 11/10/12 12:04 AM
Somehow since the latest changes Hangouts have gotten even worse. I am appalled by the poor quality of this service, & finally bit the bullet & downloaded Skype. I was a daily user of the video service, & now have had to replace it entirely. I have no idea what's going on over there, but your labs need to get their act together. Google Hangouts are an absolute embarrassment.
Re: how to disable Hangout in Gmail chat BenNYC 11/13/12 11:50 PM
Dori, thanks for all the replies. One very basic thing: video calling has a full-screen mode but Google Hangouts doesn't seem to have one. It's annoying because my video image is now smaller AND I have to scroll down to see my own face. Is there a reason you got rid of the full-screen mode? Is there an app to use Google Hangouts on smartphones?

Thanks again,
Ben
Re: how to disable Hangout in Gmail chat BenNYC 11/13/12 11:51 PM
Strangely, my friend can still video call me, but I can't video call her (I can only use Google hangout). The unfortunate thing is that she's in China where video calls are not blocked but Hangouts are.
Re: how to disable Hangout in Gmail chat Suzanne Christensen 11/20/12 8:32 AM
I''m just joining in to second (third?) many responses here.  I use video chatting extensively for work and family.  I loved the old format.  It was an example of something that was simple, and worked.  The same can not be said of hangouts. which I've used since the beginning.

I never use it (or any other service) for multi person video chats, because someone's connection is always too slow to support a good experience and the group ends up being frustrated.  So, my calls are all person-to-person.  The result:
- the interactive experience is worse.  You can't make your partner's picture truly full-screen, so you have less of an experience of "actually talking to them". 
- I'm glad other people mentioned that the video quality is worse with hangouts.  I noticed it right away and it continues to this day.  I don't understand the coding explanations given.  But it's worse.  Yes I can put a funny hat on my head in CGI, but I would gladly give that up for actual good video quality.
- It takes a while for a call to get itself organized to go through.  On my computer, about 10 seconds.  That never used to happen.  Then when the person responds it takes another little bit for the call to be set up.
- the default of the series of two rings, then stopping, is not very useful when someone is frantically coming back to their desk and minimizing windows trying to find the hangout invite.  I know you can stay "in" a hangout and they can join when they return.  That doesn't work in a work environment.  I would like to talk to you now.  If you're not there, I'm on to other things.  Also the people that I use it with leave the invite window buried under all their other windows...so they never even know I've called.
- and finally on a really petty note, I hate the ring tone.  I just do.


I wish you could offer the equivalent to the thing that comes up when you're on a slow internet connection with gmail, where they take out all the bells and whistles so that you can optimize the actual core experience you're trying to have.
Re: how to disable Hangout in Gmail chat (unknown) 12/17/12 6:57 AM
Hi Dori, 

Could you comment on jrh's question on #2 Text Chat (extracted below)? I have the same question / request. Plain one-on-one text chat allows you to chat on record/archive/search chat history. So the same feature should remain when typing in Group Chat under Hangout. Yet, this feature is sorely missed. Especially when hangout is with a group of people, sometimes for work, you would want to have conversations in black & white. It's the same typing in text function, so why can't typing in text in Group Chat under Hangout be archived/recorded? Unless I am wrong, please let me know how it works. Otherwise, please let us know when this request will be implemented (not if, but when..). Thanks, appreciate the reply.


2) Text chat -- Others have mentioned the issues with the chat/video being in different areas, & I'm agreed on that. I'm also having issues with tracking my chat; sometimes the text -- & the option to type! -- will simply disappear from the Hangouts window. It also seems the text chat used in Hangouts is not stored in Gmail's "chats" area; is this correct? I might be mistaken on this, but if it's the case, it's a massive inconvenience for those who enjoy the ability to archive/search their chat sessions from Gmail.
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 12/17/12 9:05 AM
@Abelene, thanks for your feedback and your question. Right now, saving/recording/archiving the chat within hangouts is not a capability that we offer. However, this is a feature request we've received before and I've brought up to the team, but I'd be happy to re-surface this suggestion again, as I can see how it would be valuable for a number of our users.

Thanks again!
Dori
Re: how to disable Hangout in Gmail chat anniek 12/17/12 7:22 PM
Why hangout loads when I have no intention to use it?
First loads when opening gmail. I read my mail. Then I use the +name icon on the top left corner to go in google plus. I still don't have any intention to hangout, however, hangout loads AGAIN, and it's crashing because this "behemot" time 2 is using more than 100% cpu on my computer ( is compatible with the published reuirement for hangout).
 
This is freezing my computer for a while and is frustrating.
Can you please take out the hangout loading when opening googleplus from gmail user interface?
 
Thanks for all the good work
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 12/18/12 9:51 AM
@anniek, hangouts should not automatically load when you open G+ from Gmail. How long has this issue been occurring for you? Can you confirm that you haven't accidentally started a hangout with a Gmail chat contact before clicking on the +YourName to get to G+? Does this consistently reproduce across all of your computer browsers? What happens if you access your Gmail and G+ accounts on another computer all together?

Thanks,
Dori
Re: how to disable Hangout in Gmail chat anniek 12/18/12 3:58 PM
I think you remember that I did quite a research about this a few months back. Yes, is correct and can be corrected very easily.
Sure it's happening on all the computers, the only difference is that if the computer has a a lot of "Juice", no one notices, but some computers "freeze" because when the load fails,  a piece of SW runs trying to fix the problem and THIS IS the long running script.
The fix will be to load the hangout only when someone initiate a hangout by clicking on the hangout button and not when opening gmail, nor when opening google+ and this only after checking that the hangout wasn't loaded before.
Hope I am clear,
Happy holidays
 
P.S. As I am posting, I noticed that the porsing interface is missing the spell checker. Maybe someone can add the spell checker button here, I miss it and appreciate it.
Re: how to disable Hangout in Gmail chat Gayathri S 12/19/12 11:00 AM
Dori,

Even i vote to VIDEO CHAT. I hate HANGOUT. 

Why a post appears in my G+ page saying this person hanged out with this person. I tried to modify the settings. But no luck. So where is the privacy concept? 

Better to provide options than forcing something on others.
Re: how to disable Hangout in Gmail chat freeseek 12/23/12 9:39 AM
I have bought a chromebook for my grandparents. I thought this could have been used as a device to perform video chats, skype style. How utterly wrong I was.

With all due respect, let's be blunt. Google hangout is an utterly inefficient and dysfunctional piece of software. Everything leads me to believe this is one of Google's products that is headed for dismissal. Here is a short but not comprehensive list of things that don't work:

1) Cannot generate a shortcut to easily call someone (that would be *really* nice for my grandparents). To call someone I need to open the hangout, wait a long time (maybe like a minute, not sure why, plus sometimes the application starts an empty hangout without any input), write the full name of the person I need to call (because somehow, that doesn't show up in the "Online" tab), and click on "Hang Out". Any sensible human being would much rather type a phone number even on a rotary phone, the kind that has been around since 1919. Not even Windows requires so much clicking for doing something so simple.

2) Once a computer receives a call, you only have a few seconds to answer. There is no way to set the computer to automatically answer, or to increase that time. Then the system automatically assume the person is not present. Well, that is not the case! My grandparents are just very slow at answering. This one size fits all business just doesn't work because, simply put, it doesn't fit all.

3) By the time I get to a working connection, I have now wasted a lot of my time, have multiple windows open, some of which show completely useless and redundant information, which adds to the confusion.

4) The video quality is low, but that would be acceptable. What really is exhausting is that the application disconnects or crashes very often, with no explanation. And then, you are just left to start all over again with all the hurdles described in steps one, two, and three. Really really poor experience. So poor, that I have basically given up on video chats with my grandparents, as there is no other option on a chromebook.

If I had/could pay for this, I would be utterly outraged and asking for a refund, but after all hangout is free, so I can't really complain (though I feel slightly deceived for having bought a chromebook when video chat was an option and now it isn't anymore). :-) Kudos nevertheless to the developers for trying. But my piece of advice is not to throw out a product like this. It is a joke, both from a technical and from a design point of view.

As much as I hate Skype, I wish I could install this now on a chromebook. I would not bet my grandparents will be still alive by the time Google hangout becomes usable.

On a bright note, Google hangout used to not detect the camera on my chromebook (sounds absurd, but true) a couple of months ago. The latest chromebook update seems to have fixed that. Good job.
freeseek 12/23/12 9:40 AM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat pritesh sushir 2/2/13 7:15 AM
why can we videochat one on one .....why cant u keep it simple ...trying to do to many with  orkut already cost them to lose their edge to facebook on social networking now with this hang out ...they might lose out on gmail chat too  ..now its better to use yahoo or skype rather using gmail for video chat its slow n sluggish
Re: how to disable Hangout in Gmail chat Ashish Bhavsar 2/5/13 8:38 AM
The idea is great that many people interact in a group.... but i have observed that there is no way for text chatting while video is ON....
Jst we need the text chat along with the Video coz some times voice video chatting can not be done...
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 2/5/13 10:33 AM
@Ashish, if you and your friends are Google+ users, you have the option of chatting within the video chat.
Re: how to disable Hangout in Gmail chat Virendra Gupta 2/8/13 3:27 AM
We're upgrading Gmail video chat to Hangouts for all Gmail users over the course of the next few weeks. If your account has already been upgraded, there isn't a way to return to the old video chat, as we are now going to be using a more modern video calling technology.

Re: how to disable Hangout in Gmail chat Srikrishna chitanya Kasula 2/8/13 9:17 AM
hai iam in my gmail account in my chat i will start my vedio call that anether window opens idont need anther window in that only see that vedio thanx
Re: how to disable Hangout in Gmail chat Syed Hashmi 2/9/13 3:23 AM
this is really very bad there must be some way to disable this hangout does any body knows it so please tell me this hangout sucks and i dont like it 

(unknown) 2/9/13 3:27 AM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat Siddhartha Bhatnagar 2/9/13 6:23 AM
Dear Dori,

I dont know what crossed your mind before forcing this irritating feature in Gmail. I mostly do a video and text chat late in the night, as voice chat will disturb others. With this hangout thing I lost that feature which i had earlier.

Please pass this feedback to your concerned team.

I DONT LIKE HANGOUT!!!
Re: how to disable Hangout in Gmail chat alka kanwal 2/9/13 6:58 AM
Hangout is bad option
Re: how to disable Hangout in Gmail chat Syed Hashmi 2/9/13 10:16 AM
Re: how to disable Hangout in Gmail chat Suzanne Christensen 2/9/13 3:19 PM
What we're trying to tell you on this forum is that the Hangout technology is not working for us.  It may be more "modern", but a computer is more modern than a paper notebook, and yet....billions of people carry around a paper notebook because it works better for them.  The old google chat video worked better.  For me, it had better video quality.  It was more reliable, in that it always linked up by video, it didn't sometimes send an email invitation to hangout.  It had better ring function in that it didn't go through two series of rings and then hang up.  And, most importantly, it allowed the 100% of calls that I make 1 on 1 to fill up the whole screen with the two faces involved in the conversation, not a bunch of white space where my 10 imaginary friends are supposed to come and hang out.
Re: how to disable Hangout in Gmail chat Craig Long 2/9/13 4:56 PM
Give this a try.  Just click on the first link and then send the link at the bottom of the video to your friend:  http://www.webrtc.org/demo
Re: how to disable Hangout in Gmail chat BenNYC 2/10/13 12:46 AM
The bottom line: as I understand it, the new feature with Google Hangout, as opposed to Video Chat, is that you can chat with multiple people simultaneously. That is great (and I am surprised it took so long for Google to incorporate that, while other companies have provided that same free service for 10 years). What doesn't seem to make sense is (1) why that requires changing the name from "video chat" to "hangout" and, more importantly, (2) why all these other features seem to have disappeared, like high-quality video, full-screen video, and text chatting with video. That doesn't seem like "more advanced" technology to me. It would make so much more sense to just keep the existing platform and add the ability to chat with multiple people simultaneously. That would please everyone. Google: am I missing something? Are there any other features in Hangout that didn't exist in Video Chat?
Re: how to disable Hangout in Gmail chat Ashwini Nilwarna 2/11/13 3:43 AM
With the old format I could have a video chat going with the person I was chatting with and an area for text all in one window without two video areas of the person I'm talking to and the chat box having to be in a separate window.  At least make it work for that case.  Heck just have it so the text chat is in the same window that would help a bit. i didnt like new hangout.. i want to use old one only..
Re: how to disable Hangout in Gmail chat itztba 2/11/13 6:25 AM
I am deaf, and the quality of the videochat is terrible, that I cannot communicate - defeating the purpose.  Whatever is more "modern" and "new" - we're here telling you it is NOT working.  Are you guys with your doctorates so high on the ivory tower?  Did you forget Google was established to be "clean and simple"? The new hangout is bloated, not clean, not simple.  The old videochat in Gmail was that, clean and simple. Most of all IT WORKED.  

I haven't used hangout since the change other than to see if it has been removed.   Maybe that's your goal, saving bandwidth by making people avoid it.
Re: how to disable Hangout in Gmail chat Micheal Prabin 2/11/13 7:43 AM
its not good 
Re: how to disable Hangout in Gmail chat Craig Long 2/11/13 5:53 PM
Try this:  http://www.webrtc.org/demo
Re: how to disable Hangout in Gmail chat bhaskar 2/11/13 6:22 PM
u cannot remove hangout from gmail but u can start the same normal small vedio by going to more options which is seen at the top right corner of the chat window and then start a vedio chat, then its same as before.... :)
Re: how to disable Hangout in Gmail chat itztba 2/11/13 7:16 PM
oh my goodness.  i wonder how long it will stay there now that you mention that.  THANK YOU
Re: how to disable Hangout in Gmail chat Moritz T 2/12/13 4:24 AM
The old video function may get removed soon. 
Be aware that the Hangout team is working on improving video and audio quality for Hangouts.
The general quality for Hangouts are quite good, as long as you fulfill all system requirements. Make sure you have no background processes running, which could slow down your machine. 

Cheers

--Moritz  
Re: how to disable Hangout in Gmail chat Suzanne Christensen 2/12/13 8:12 AM
1.  No, the general quality for Hangouts is not quite good.  And more to the point, it's worse than the video chat quality was.  It's hard to be "upgraded"  to something "more modern"  that works worse.
2.  Really, we shouldn't have any background processes running?  Really?  In the real world, I have Word and excel and adobe reader open because I'm contacting someone for work.  I suspect I'm a low offender in this regard.  It's not reasonable to suggest we shut everything down so that Hangouts can have free rein for all the RAM they need to work.

Please don't remove the old video function.
Re: how to disable Hangout in Gmail chat BenNYC 2/13/13 2:17 AM
Hrm. I do not see that option. I only see "Close" and "Settings." Settings has nothing but options to choose my input devices. What am I missing. I hate the tiny little window for video.
Re: how to disable Hangout in Gmail chat Craig Long 2/13/13 2:25 AM
@BenNYC:  Are you talking about the video chat window?   Click on the diagonal arrow pop-out above the video then I think you can maximize the window to full screen.
Re: how to disable Hangout in Gmail chat BenNYC 2/13/13 4:10 AM
That maximizes the window, but the video is still not full screen. The window is maximized, but the video itself is still a small box. Someone above said there's an "options" menu to get video chat in the old format and presumable make it full-screen.
Re: how to disable Hangout in Gmail chat Craig Long 2/13/13 3:52 PM
Did you click on the "Picture in Picture" symbol at the upper left?
Re: how to disable Hangout in Gmail chat VINOTHKUMAR M 2/16/13 4:57 AM
I hate this new bulshit hangout..please allow me to use old technology which is very comfortable and awesome.
Re: how to disable Hangout in Gmail chat Manish Shettigar 2/17/13 10:45 AM
how to change to old video chat

Re: how to disable Hangout in Gmail chat anniek 2/17/13 8:32 PM
Has no relevance to our subject!!!! Congratulations on the new development
Re: how to disable Hangout in Gmail chat Bento Pereira 2/20/13 1:40 PM
I don't want to hangout. I want just to do a video call with one person (always) and normally I do also chat at the same time.  I am frequently travelling and the internet of hotels is not enough to use Skype. The old simple video call from Gmail e simple and lighter and I can have a conversation even in very low quality internet bandwidth  Then the hangout way takes too long to load this different windows and it doesn't look very "engineered" as the "old" version. The "old" version is fast, simple and it's really revolutionary, because it looks like it takes no technological effort to do that task, so simple it looks!!!!!
Therefore I will only be using Gmail video calls as long you keep it simple, fast and reliable, otherwise, to complicate I can start using Skype anyway.
To finalize, I don't want to hangout, I just want to chat sharing some video in the middle. Hangout is something else.
Google, technological advanced doesn't mean complicated. It's the opposite. The best engineered solution is the one that will look so simple that will be hard to believe, and that was accomplished by the ... "old" version of video chat!!!!!
Please, evolve and "return"to the best version of chat experience ever created.
Re: how to disable Hangout in Gmail chat anniek 2/20/13 7:15 PM
Hangout team is too blind to look into their problems and is someone up there that is pushing this application. Obviously is a killer for most of the people that have better things to do than Hangout.
I also want to point, again, that altough I have more the minimum Hangout requirments on my lap top, Hangout is loading as soon as I log into gmail ( WHY????) and again as soon as I navigate from gmail into google+ another instance of Hangout loads and exceeds my CPU. At this point, Hangout SW team trys to be nice and  run a recovery script that fails and my user interface HANGS= FREEZES.
 
I have no intention to call anyone but I have 2 huge preocesses running. ( Please don't load Hangout whitout requesting it)
 
So I don't get it, why to push such a behemot ?
 
Maybe leave chat AS IS as so many of us got used to love it and START a Hangout process only when REQUESTED. Have this two coexist as a compromise.
 
Is a rule in Software that maybe Hangout team has to be reminded: IF is not broken, don't touch it !!!  GOOGLE VIDEO CHAT
 
P.S. Add a spell checker link to this editing screen.
 
 
Re: how to disable Hangout in Gmail chat sam pithora 2/24/13 10:25 AM
the hang out apps. get hang frequently voice destortortion is high as well.. 
Craig Long 2/24/13 5:15 PM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat Arjun Kubba 2/28/13 1:38 AM
you should develop gmail according to the users but not according to the technology. I am extremely sorry to say but the google hangout sucks and much more of your site traffic would move on to Skype. 

Re: how to disable Hangout in Gmail chat Donald Jarrell 2/28/13 6:48 PM
this is some bullshit.....I need the older version of the video chat......

Re: how to disable Hangout in Gmail chat Shankar Ganesh 2/28/13 10:13 PM
how do i disable google hangout and only have a video chat?
 
Re: how to disable Hangout in Gmail chat Mitesh Mukherjee 3/5/13 4:38 AM
hi,

This is really crap..specially wen bandwidth gets slow..

Multiple windows and really a headache.
not a fit for mobile devices(slower connection)

dont u people have anything better to do other than developing junk?

It seems google is interested  in business only in western countries..

Services Not deemed  fit for countries like India..where providers burn hole in pockets but prvide junk connections.

Thanks to Google R&D for conceptualizing a pain in the a--

(unknown) 3/7/13 7:59 AM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat Sindhuja Ragunadhen 3/8/13 12:52 AM
Its Creating Pain.. this Hangout :-/ Old chat was Great and Simple.. this Hangout is too slow, video quality is too bad, Interface is also not good :-/ think google team has added chat box recently .. but that too is bad and stuck :-/ old one was great even with slower connection.. please google.. Kindly note this and revert it back or give us a choice to choose between the old one and this hangout.. its a suggestion from the whole of gmail lovers.. think you will do the needful.. or no other way..  people may fall into the existing alternatives..
Re: how to disable Hangout in Gmail chat Srivathsa L Rao 3/15/13 3:56 AM
There is a way . if u are using mozzila , then click cntrl + shift + a button . then a window will open ina new tab. in the left side , click on plugins . then disable th google chat plugins . there are 3 of them or it might be 2 ormight be 1 . hope my suggestion helped . like my suggestion if ur problem is solved.
 thnx
srivathsa
Re: how to disable Hangout in Gmail chat Atul Sharma 3/20/13 12:58 PM
remove it
Re: how to disable Hangout in Gmail chat anniek 3/20/13 2:15 PM
Both chat and hangout need the plugins. Once you touch the plugins you KILL both. Some people preffer chat over Hangout.
Hangout size is bigger than Adobe photoshop elements. Why loading this monster when you open gmail?
The solution will be to have chat loaded in gmail as before and Hangout should be an independent application, loaded per request by user if he wants to hangout and not as an integral part of gmail or google+.
 
(unknown) 3/20/13 9:54 PM <This message has been deleted.>
(unknown) 3/20/13 9:54 PM <This message has been deleted.>
(unknown) 3/21/13 1:00 AM <This message has been deleted.>
(unknown) 3/21/13 1:00 AM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat Jay1007 3/31/13 9:45 AM
I used Gmail video chat with all my family members to video chat individually.  Even though I prefer Skype, Gmail video chat was simple enough for them to use and easy to find within the Gmail page.  I stupidly upgraded to Google+ and you forced me to upgrade my four computer illiterate family members computers to Google+.  It was a disaster and now I can't revert them back to Gmail video chat that was clean simple and worked so well.   I tried to group video chat but I couldn't get everyone online.  I've removed myself and all of them from Google+ but Hangouts remains. :( 

I've installed Skype and am working on getting them to use that instead.  How do I remove the video chat option from the Gmail page/chat window?  I see I can turn entire chat on and off but I want to keep text chat but remove the video option.
Re: how to disable Hangout in Gmail chat Archit Bhardwaj 5/16/13 2:08 AM
Hi dori,
        Previous chat technology allow us to send sms on mobile device. i use that service a lot. i updated the hangout chat today and now i don't see those number whom i send sms. could you please tell how to use that functionality again.
Re: how to disable Hangout in Gmail chat David Houp 5/16/13 1:49 PM
Re: how to disable Hangout in Gmail chat Jamie Murphy 5/18/13 12:13 AM
how do I get the old interface in gmail, without the bloody hangout thing??
Re: how to disable Hangout in Gmail chat Dori, Community Manager 5/18/13 8:11 AM
@Archit - We can’t comment specifically about our plans for SMS integration, but it’s clear this is one of the most requested features from our users.


@Jamie Murphy - if you want to revert from Hangouts to the old Gmail Talk, click the little down arrow next to your name at the top of the chat list and select "Revert to old chat"
(unknown) 5/19/13 12:06 AM <This message has been deleted.>
This message has been hidden because it was flagged for abuse.
Re: how to disable Hangout in Gmail chat R Fry 5/19/13 12:29 AM
I'm not sure what you tried to post, but I found it, once I'd taken the time to complain. Click on the " mark that indicates hangouts, and one of the options is to hide it.
Re: how to disable Hangout in Gmail chat Vera Vasiljevic 5/19/13 3:35 AM
how to get back old google talk app on my android phone?
This message has been hidden because it was flagged for abuse.
This message has been hidden because it was flagged for abuse.
This message has been hidden because it was flagged for abuse.
Re: how to disable Hangout in Gmail chat Aayushi Agarwal 5/19/13 11:14 AM
i had this problem too. what i did was go to the google play store and change the settings so that it said never update automatically. then i went to settings -> application manager  -> talk and i uninstalled updates.  However on my chats, it still shows them as a hangout even though the app is back to the old version...
Re: how to disable Hangout in Gmail chat Sagir Hussain Khan 5/19/13 11:56 AM
It's not working on Firefox. What I can do?
Re: how to disable Hangout in Gmail chat Nguyen Tuan Phuc 5/19/13 7:28 PM
I also have another issue with Hangout, I cannot change my status to invisible, offline, idle... like chatting in gmail. So I do want to be back from Hangout to gmail chat.

Please pay your attention on this issue.

thanks
Re: how to disable Hangout in Gmail chat Dori, Google Community Manager 5/19/13 7:43 PM
Please post all questions, issues, or feature requests in the new Hangouts forum: http://productforums.google.com/forum/#!forum/hangouts
Re: how to disable Hangout in Gmail chat Masjidshalahuddin Kalibata 5/19/13 8:18 PM
when i use gtalk i can send file exls,word, ect.. but use hanguot, ican't
(unknown) 5/20/13 9:28 AM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat Ibolya Latran 5/20/13 9:36 AM
How can I select the contacts I want to see under Hangouts? A few random people are listed and thus far I was unable to remove the ones that I don't need to see. In the "old" system it was possible to select "Never show" for each contact. Is there a way to do that now? Thanks!
Re: how to disable Hangout in Gmail chat Joanna Bryson 5/20/13 2:20 PM
ARGH!  That's a DISASTER!  I can see FAR fewer of my colleagues & students & family in the new view!  I will NEVER TRY A NEW FEATURE OF GOOGLE AGAIN!!! I thought you guys ALWAYS let us revert back in case you screwed up!  (As you just have!)
Re: how to disable Hangout in Gmail chat Thu Rein 5/20/13 3:53 PM
Hi Dori,
Hangout is nightmare. I love google and gmail but now really disappointed. I see lot of complaints for forcing to use hangout. Hopping for the way back to previous chat function. 



(unknown) 5/20/13 4:11 PM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat An Duong 5/21/13 7:41 AM
I do not like this interface.  I see less of my chat buddies and I can not tell who is online, does not want to be disturbed etc.
Re: how to disable Hangout in Gmail chat Andy King 5/21/13 1:41 PM
Why would Google not get feedback through smaller test groups?  It seems ridiculous to roll out a flawed system and then try and play catch up.  The old chat system was not broken.  They need to run some simple research with focus groups before they plan on changing things that people use daily and, at times, rely on.  This is a terrible way to conduct a business, much less a multibillion dollar corporation.
Re: how to disable Hangout in Gmail chat anniek 5/21/13 2:00 PM
Yes, big company with his own mind. I hope that if we were paying for their products they were behaving better ( resarch, design, implementation, TEST!!!!!)
Re: how to disable Hangout in Gmail chat Spencer Hopkins 5/23/13 5:43 AM
Where is the call phone button?  I use google voice.  I had to revert back.
Re: how to disable Hangout in Gmail chat Fishguy 5/23/13 6:11 AM
This new Hangouts is inferior. Many times it won't connect to the server. To learn I can't go back is disappointing.  You need to allow us to go back, and invite us back when the systems installed  can handle the output.

I use it for business and I can't reach my contacts until this situation resolves.
Re: how to disable Hangout in Gmail chat Eva Kenner 5/23/13 7:15 AM
Just click on your name in hangout- go to the bottom of the list and click revert to old chat.   Good Luck  Eva 

Re: how to disable Hangout in Gmail chat Huang Renee 5/23/13 9:13 AM
Hi,

I lost all my contacts in Gtalk list once it's upgraded to Hangouts and I can't see their status anymore. It's bugging me a lot!
Re: how to disable Hangout in Gmail chat Christian Layman 5/23/13 9:58 AM
I do like the more modern look for everything but I can no longer sms people with google chat since I upgraded!  If I try to it just takes me into chat and sends it to the person over google instead of to their phone.
Re: how to disable Hangout in Gmail chat Prakashkumar S 5/23/13 6:56 PM
Hi,

It is freaking me out, since i lost all the contacts after upgrading to hangout. I am not able to see all my chat buddies under the list, also only random people listed on it. And also there is no way back to the old chat method, it is annoying. So consider to bring the old chat ASAP. 

rgds

how to disable Hangout in Gmail chat David Houp 5/23/13 8:00 PM
How do I stop these updates and notifications?
Re: how to disable Hangout in Gmail chat sreeraj vs 5/23/13 9:07 PM
Could you please help me any one? I need to change back to old version of google chat.
Re: how to disable Hangout in Gmail chat Shyaporn Theerakulstit 5/23/13 11:41 PM
I'd like to add my dissatisfaction the the chorus. I would not have upgraded to Hangouts if I knew it was a one-way street out of the option of Chats. I don't necessarily have everyone in my Circles that I had in my Chat contact list and preferred it that way. Give the choice of either functionality.

Why must everyone follow the Facebook model of pointless changes that nobody wants?
Re: how to disable Hangout in Gmail chat Kristina Young 5/23/13 11:42 PM
This is so bad!!! So because I upgraded to Google Hangouts, I can not make calls any more with google voice! Im going to Magic Jack. At least they will never change that ability. For me google is know useless!!!! ERRRRRRRRR!!!!!@#%!ERV!$CF!$TQWECRGQERTQC%$!@#$!!!!!!!!!!!!
Re: how to disable Hangout in Gmail chat Arjun Singri 5/23/13 11:56 PM
There is also no way to forward, reply or do any of the email stuff with the chat archives anymore! :(
Re: how to disable Hangout in Gmail chat kokotina 5/24/13 1:44 AM
you scuk man, always want to be new and new ?
you cant be always better
you going to fall and you going to fall HARD..

Re: how to disable Hangout in Gmail chat ashutosh dwivedi 5/24/13 3:33 AM
This is so bad...they should make provisions for switching back to older versions..

The basic philosophy of internet is about freedom...freedom is about having choices but this is like forcing something on the person against his choice..
This is completely against the core philosophy of internet..

Mehak Dinesh 5/24/13 10:20 AM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat jcabezuelo 5/24/13 10:23 AM
I would like to back to the old gmail chat. 
If is don´t possible i would like to disable hangouts in gmail.
Please help me
Re: how to disable Hangout in Gmail chat (unknown) 5/24/13 10:34 AM
My chat list is gone. I had hundreds of contacts in my gchat list, conveniently sorted by status: Available, Away, Idling, Offline. Now I have 10 contacts in my list, most of them offline and people I never talk to. I'm unable to see the rest of my contacts. When I search my contacts in the "New Hangouts" box it no longer searches my contacts, but just returns random strangers (with a smattering of people I know mixed in).

What is this insanity and how do I get my gchat list back?
Re: how to disable Hangout in Gmail chat Aaron Gutman 5/24/13 2:40 PM
Completely inexplicable google.   This is the biggest fuck-up ive ever seen you do. 
Re: how to disable Hangout in Gmail chat yellowsubroutine 5/24/13 3:58 PM
It's quite explicable, really.  It really comes down to "Oh God, nobody is using Google+, we're spiraling down a drain, how can we use our leverage from our ubiquity in Gmail to force trash down people's throats?!"
Re: how to disable Hangout in Gmail chat Kaleh 5/24/13 4:04 PM
Since the original post was made in this topic, Google has released updates to Hangouts and there is now a new Hangouts Help Forum where you can get assistance or share your feedback about the new Hangouts.

You can find the new Hangouts Forum here:


For those who are using Gmail:
  • To revert back to the old Google Talk in Gmail
    •  click the arrow near your profile picture at top of list
    •  select "Revert to old chat"
  • You cannot revert to the old chat in Google+ or the Chrome Extension
Re: how to disable Hangout in Gmail chat anniek 5/24/13 4:27 PM
I am trying without success to get an answer from Google staff why Hangout is loading when I open my gmail. Can someone answer my question please. By the way my laptop just froze while I was writing this post " Google is running a long script ". Is so annoying.
Re: how to disable Hangout in Gmail chat HCepeda 5/24/13 4:42 PM
I don't like skype, but now with this shit, I love it!
Re: how to disable Hangout in Gmail chat awaggy94 5/24/13 5:36 PM
Hate, hate, hate the new hangouts, you can't send sms and if you are on your phone you can't see what the other person in the hangout types. I miss the old chat and I cannot wait until hangout goes belly up so google will fix it!
Re: how to disable Hangout in Gmail chat Dori Cohen 5/24/13 5:50 PM
were you able to fix this? Just happened to me as well and can't seem to find a solution. super frustrating! 
Re: how to disable Hangout in Gmail chat Dori Cohen 5/24/13 6:13 PM
https://support.google.com/hangouts/answer/3115176

hope this helps
Re: how to disable Hangout in Gmail chat Mirtte Jeskens 5/25/13 1:10 AM
Okay great hangout is on but my talk is gone!! with money and everything still on it so were can I find that back? I can't call my partner now on her phone really .....
Re: how to disable Hangout in Gmail chat prabath Maduranga 5/25/13 1:11 AM

Turn off Hangouts and start using the old chat

  1. In Hangouts in Gmail, click on your name.
  2. Select Revert to old Chat.
  3. Gmail will refresh and you can start using Google Chat
Re: how to disable Hangout in Gmail chat (unknown) 5/25/13 5:50 AM
I attempted to try this, but the gmail is not showing my name or the picture or the arrow.

Re: how to disable Hangout in Gmail chat Kaleh 5/25/13 6:06 AM
@Syed Shahadat Hossain

You can get assistance with the new Hangouts in the Hangouts Help Forum that was created specifically for this purpose.
Re: how to disable Hangout in Gmail chat prabath Maduranga 5/25/13 6:14 AM
please find the attachment
Re: how to disable Hangout in Gmail chat Maureen Master 5/25/13 10:57 AM
I don,t want it, but dialogue box asking me to accept kept blocking my gmail inbox so I couldn't read email until I accepted hangout.  Annoying.  I guess I'll just use my other email accounts if I'm forced to accept crap I don't want and don't even know what it is in order to see my gmail messages.
Re: how to disable Hangout in Gmail chat Madalyn Stewart 5/25/13 3:12 PM
This sucks!  I didn't even update my gmail purposfully, I have been avioding the add and all of a sudden I can not ven get rid of it!  Your joking, I want no part of hangouts or video chats, I just want to chat.  Not only that but I can not costomize who apperas on the side anymore.  You better tell me how to delete this or I am canciling my gmail acount.  This sucks.  Its completly jacked up my computer.
Re: how to disable Hangout in Gmail chat Ajnira Laurie Bloom 5/25/13 5:50 PM
 It TOTALLY SUCKS. I HATE Hangouts. My Google Voice call icon is gone, now I have to go to a separate website to get a soft keypad to make a call. What is WRONG with these developers? NOW you can't revert to the old chat, that option is GONE. So frustrating.

Re: how to disable Hangout in Gmail chat Ajnira Laurie Bloom 5/25/13 5:54 PM
Google Hangouts is HORRIBLE and I can't find a way to go back to the old chat. I can't find my Google Voice Icon and the keypad. I need to have someone in my contact list to call them using Google Voice? What kind of BS horseshit is t
Re: how to disable Hangout in Gmail chat Cherry Mae Aragon 5/25/13 6:28 PM
This Hangout is a headache!

Whenever I check Chat logs/history from my email account, it's taking a lot of time to load long conversations. Also, there is no way to email Chat logs unlike before.

I just hope when you are making any changes, everyone could benefit from it.
Re: how to disable Hangout in Gmail chat Johar Saifuddin Mandav Wala 5/25/13 11:59 PM
I tell you what is going to happened now
Google will end up in the same way like how MSN is today who is looking after Skype User because they lost the pace. People like me and the one in this post are yet few but many will grow as we really suffer that hangout has video chatting server to which it connects now for the normal http connection  thru corporate such video server are not allowed to be connected means in the corporate users are out of google chat now. A simple lesson the developer has to learn
1. Keep everything same as connection and servers and those servers to be nammed as news servers class
2. Keep yourself away from flash as few dont allow means keep the old chatting sofware frame as it is
3. 1 to 1 is very important else u will lose all
4. Let us decide the privacy who sees us and how
5. Keep connection as simple as lower in the profile as well as low usage of the bandwidh too
I hope you can keep it up now
regards
Re: how to disable Hangout in Gmail chat Joseph Khoury 5/26/13 2:34 AM
Hi, 

When would you add the "invisible" status?
Re: how to disable Hangout in Gmail chat Kaleh 5/26/13 5:50 AM
Re: how to disable Hangout in Gmail chat Vansh Mehdiratta 5/26/13 11:46 AM
it suckss......

Kelly Molloy 5/26/13 4:51 PM <This message has been deleted.>
Re: how to disable Hangout in Gmail chat Mohammad Bagher 5/26/13 8:14 PM
Hi Buddi!

this link maybe useful!

https://support.google.com/hangouts/answer/3115176?p=upgrade&rd=1#

good luck!
Re: how to disable Hangout in Gmail chat Ajnira Laurie Bloom 5/26/13 8:37 PM
It's not Mohammed, the Revert to old Chat option is not in my Hangouts. We are screwed.
Re: how to disable Hangout in Gmail chat DeepakB 5/26/13 10:01 PM
Hey Dori,

What is the use if so much of issues to move on to new concept shared by google. No one is happy with hangout option, which has actually disable the old chat with colleagues/ peers. Most of us are in office during day hours and most of the companies has different policies which allow connectivity through proxy. At least we were connected to each other. But enforcing this has made us lame.
Did not expected something like this from google without actually gone into testing phase :-(

Re: how to disable Hangout in Gmail chat Mohit Jain 5/27/13 1:28 AM
Hi Dori,
This is   Mohit Jain from India. Today only i have opted a new option in gmail chat. It was asking for upgrading chat. When i did it, there is now no chat inbox. It is showing an error " Something's not right.
We're having trouble contacting our servers. We're going to keep trying."

I am stucked up with the problem. I am not able to chat on gmail. Please help me out how to get older version of chat on gmail.

Re: how to disable Hangout in Gmail chat Jorge Ferreira 5/27/13 1:34 AM
I need to "Upgrade" to the older version since this one doesn't allow me to call my family on another country. Plus I have money inside the Google talk ... how can I do it?
Re: how to disable Hangout in Gmail chat Abhineet Paul 5/27/13 4:04 AM
this hangout not so good that earlier which was using for chat (not video chat) is really the good one but this hangout is literally bad.
Re: how to disable Hangout in Gmail chat Paul César Chumo Luna 5/27/13 8:54 AM
Please, solve this, we know your intention was good to turned into good and innovation for chatting, but why there's not offline and on-line status, why there's not "What's on your mind"?
This does not have to be changed. U guys any solution to go back to google talk?

Thanks, 
Re: how to disable Hangout in Gmail chat B Prashant Kumar 5/27/13 12:45 PM
I dont want to do video chat always, and I feel Google Talk was way more convenient option. Moreover, hangouts necessarily keeps the contacts with whom i recently had a chat on the top, irrespective of him.her being online, which causes a lot of issues. 
Hangout shows the contact with last chat instead of the status or availability as the case was in talk!

I have upgraded from talk to hangout on my Google+ account and would really like to revert to Goolg Talk, please guide me for the same.

Regards, 
Prashant!
Re: how to disable Hangout in Gmail chat Arun K S 5/28/13 3:58 AM
click on the drop down arrow which appears next to your name (in Hangout) then select the last option 
Re: how to disable Hangout in Gmail chat Franco Tallero 5/28/13 7:13 AM
My problem is that inside my enterprise network gtalk is working fine, the new hangout says "something is not right". Probably firewall or proxy can manage gtalk chat but not hangout.
I now that new technology are cool but they have also to work. And when you update software you have to leave the possibility to users to downgrade.

Re: how to disable Hangout in Gmail chat Tommy Knight 5/28/13 7:20 AM
I recently switched to Google Hang-Outs.
Now it doesn't work for Chrome OR Firefox but others who try to log into the same browsers are FINE with chat.
Since I don't have the ability to switch back, HOW can I get my account switched back to the OLD chat in gmail?
Re: how to disable Hangout in Gmail chat Kaleh 5/28/13 7:37 AM
For those of you who are having problems with the new Hangouts, the best place for you to get assistance (unless your issue is specifically related to Hangouts on Air) is in the new Hangouts Forum.

For now, I'm moving this to the Hangouts on Air category of the forum you are posting  in (Google+ Discuss).  However, I encourage all of you to post in the more appropriate forum if your issue is not related to Hangouts on Air.

Hangouts Forum
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