Categories: Mobile device feedback :

Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos

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Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/5/12 11:47 AM
  1. Open one of the chat groups.
  2. Click the camera icon in the lower left corner.
  3. Click "Choose photo".
  4. Click "From your phone".
  5. A "Loading..." screen is displayed, with a spinning progress indicator.  This continues for several minutes with no change.  Thumbnails for images never load, so I am unable to post images from my phone.
    1. I am able to post photos that I take directly with the camera or that I select from one of the other categories on the "Choose an album" screen (Photos of you, Photos from posts, etc).
This "Loading..." process has always taken a surprisingly long time, considering the photos are stored in my Gallery.  Using the Gallery application, I can load all of my thumbnails in a matter of seconds.  Up until the last week or so, this screen in the Google+ app would load one page of thumbnails at a time, with each thumbnail taking several seconds to process.  Now, even if I wait for several minutes, none of the thumbnails are ever displayed.

Google+ App Build version: 2.4.1.271037
Device: HTC Thunderbolt, running Android 2.3.4 and HTC Sense 2.1
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/9/12 6:01 AM
Is anyone looking into this?  This is still happening.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/10/12 11:32 AM
Any update?  This is still an issue.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/12/12 11:05 AM
I am still unable to upload photos from my phone.  The thumbnails do not load.  I have also found that the thumbnails do not load when I try to upload a to my Google+ stream, as opposed to uploading a photo to a Messenger conversation.  I have tried restarting my phone, and this is occurring on wifi and 4g.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/13/12 11:59 AM
I updated the Google+ app last night.  Now when I click the camera icon in a conversation, it goes straight to the "Loading..." screen that never loads the thumbnails.  So now I'm no longer able to choose where I'm uploading photos from, but it doesn't matter because it never loads anyway.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/16/12 1:02 PM
Is there any feedback on this issue?  This thread has been open and active for over a week with no response.  This issue is still happening.  I am running the latest version of the Google+ app and have tried restarting my phone.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/17/12 8:32 AM
Still happening.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/18/12 12:24 PM
This is still an issue.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos kentino 4/22/12 4:28 PM
I think I have the same issue.  I have a Motorola Defy with Android 2.2.  Google+ app will not load thumbnails of photos of mine or my circle friends.  App is essentially useless for browsing photos. Tried over 3G and WiFi and both fail.  Said "loading" but nothing happens.  So, for now, I use the Picasa Photo Tool ($5 on the market/play) and I can view MY photos fine and upload (loads quick and works well), but that tool has issues viewing the photos of my friends on my Android (can't get their "following" tab to load photos of others).  So, as it stands I have no way on an Android device to view photos of my friends on Google Plus!  No issues viewing Facebook photos from my Android phone with the Facebook app!  LOL
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos Toby S. 4/24/12 1:47 PM
Apologies for the delayed response. I've filed a bug for our team to look into this and will update you ASAP.

Again, sorry for the delay,
Toby
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos BobBiegun 4/25/12 12:13 PM
Thank you Toby.  This issue is still happening.
Re: Messenger: posting photos "From your phone" doesn't load thumbnails; can't select any photos JoMaX 4/28/12 1:04 PM
I think I have the same issue.  I have a Motorola Defy with Android 2.2.1 with Google+ 2.5.0.329322. App not load thumbnails of any photos.
lowjon 7/21/12 5:11 PM <This message has been deleted.>