|Google+ Account suspension although name matches payment registered with Wallet and other products||MuffnGrrl||7/7/12 8:13 AM|
I have an account suspension although my name matches my payment information registered with Wallet and other products. Seems that the left hand doesn't know what the right is doing. Should be very easy to verify one's LEGAL NAME when you have their credit card information on file with your company already.
Despite the fact that I finally broke down and submitted a copy of my driver's licence, I am STILL SUSPENDED and three appeals denied. At this point I feel like it is discrimination against those with unique names (thanks once again mom).
Wondered if this is happening to anyone else?
I suggest that there be a way for the system to cross reference things like name on payment method before suspending an account for a name violation!
|Re: Google+ Account suspension although name matches payment registered with Wallet and other products||Kaleh||7/7/12 11:53 AM|
Exactly what does your suspension notice / denial say?
It is possible that you name is not the issue, if you submitted a copy of your DL and that was denied.
Profiles are also suspended for issues related to the User Content and Conduct Policy.
You can submit an appeal through this contact form, and if there is an unusual problem, it may be resolved this way. If not, and your profile is not restored within a week or so, I would assume that the issue is not a names related issue.