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Account verification on blackberry invalid pswrd or e-mail

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Account verification on blackberry invalid pswrd or e-mail PieterBokLombard 5/9/12 3:45 AM
I have recently changed my g-mail password, i recieved a mail from blackberry that I needed to verify my pswrd, but when I try to verify it a window pops up stating that "invlaid e-mail adress or pswrd. verify e-mail and pswrd. if the error persists, contact g-mail.com." I have verified my pswrd by logging in on my pc and have tried deleting the e-mail account on my phone and tried adding it again.

Can someone please assist.
Re: Account verification on blackberry invalid pswrd or e-mail °ღ•Roshan°ღ• 5/9/12 4:20 AM
Please Follow the Help article(http://support.google.com/mail/bin/answer.py?hl=en&answer=78754) and do as Directed, after that Reply back the Result.
Re: Account verification on blackberry invalid pswrd or e-mail ejh0110 5/9/12 10:15 AM
Are you really suggesting that we access our email via the browser vs. having it feed into the blackberry?  Why would this be a viable long term solution?  Please advise and it would be useful to have a more direct help mechanism.  
Re: Account verification on blackberry invalid pswrd or e-mail Ellen G 5/10/12 3:11 PM
Did you get it fixed???
Re: Account verification on blackberry invalid pswrd or e-mail The C Man ((mobile laureate)elder advisor) 5/13/12 2:41 AM
Probably 2 or a combination of 6 and 7.

  1. If you have decided to use Two Step then you need to get a specific validation code for your phone and this will repeat every thirty days. You then need to enter the new verification code and then do a second attempt using the normal password should the phone not remember this. If not:
  2. You can try the Captcha page https://www.google.com/accounts/DisplayUnlockCaptcha from the phone's Browser

    Other reasons for not being able to log in:
  3. Occasionally, because of a font setting the first letter of a password gets capitalised so you could try typing the first letter twice and deleting the first of these.
  4. A new possibility is that you now need an eight letter/digit password and seven letter/digit passwords are not being recognised.
  5. If not then try:
  6. In your pc try going to the bottom of your Inbox page and Last Account Activity - Close all other Activities and then sign out of Gmail including the iGoogle page.
  7. If you have a removable battery pull this and give it as much time as you can spare before putting it back in and allowing the reboot. Try signing in now retyping in your full address including the correct Gmail/Googlemail. com and the password making sure it is exactly correct. Might take a couple tries but it should get there as this works for most applications.
  8. One further problem could be if your keyboard is set to the wrong language which needs to be the same as when you originally created the account. This can be caused through an OS update.



Re: Account verification on blackberry invalid pswrd or e-mail PieterBokLombard 5/14/12 1:18 AM
The problem seems to have sorted itself out, when I tried to add my e-mail again on my blacberry and the verification details a day l later. I think it took some time to register that I changed my password.
Re: Account verification on blackberry invalid pswrd or e-mail The C Man ((mobile laureate)elder advisor) 5/14/12 2:06 AM
Thanks for coming back Pieter, that is probably the reason the 6 and 7 combination works as often as it does, gives the servers a chance to reset.


Re: Account verification on blackberry invalid pswrd or e-mail LQTrung 5/14/12 5:42 AM
I had had an exact problem, and tried many ways until find this topic!

Actually the solution #2 as noted in THE C MAN's comment works well for my case.

Thanks a bunch!
LQTrung