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Gmail is suddenly not forwarding emails using filters

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Gmail is suddenly not forwarding emails using filters frodik 3/2/12 12:35 AM
I have many Google apps accounts that are set up to forward all  incoming emails to my primary Gmail address. This works fine as it is done by classic forward option. 
Then I have second Gmail address to which are forwarded emails from Google apps accounts by filter - (*) all emails forwarded - simple filter, it was working fine for many months. But suddenly - with no change in settings whatsoever it stopped forwarding those emails by filter. 
This is very big problem for me and currently I have only bad words for Google and Gmail, because they had to change SOMETHING, because it stopped working without me doing ANYTHING. 
Please can some human beeing from Google contact me ?





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Re: Gmail is suddenly not forwarding emails using filters icantchooseone 3/2/12 2:17 AM
hi

im not sure why it stopped working but normally wildcards (*) dont work

try use to:@   , forward it
Re: Gmail is suddenly not forwarding emails using filters frodik 3/2/12 2:19 AM
It was NORMALLY working for more than one year with * !!!! And when I use this wildcard it even shows me all the emails that match * wildcard. 
Re: Gmail is suddenly not forwarding emails using filters frodik 3/2/12 2:23 AM
Just to be sure, I've tested it with @ and the result is exactly the same - NOTHING. No forwarding happening. I am 99.9% sure it is error on Google side, because my simple setting was working perfectly for more than year. And I didn't change anything, and suddenly, it stops working. It must be Google's fault. But how do I get Google to know there is problem or error ? Just using this ridiculous forum ?
Re: Gmail is suddenly not forwarding emails using filters frodik 3/2/12 2:25 AM
I'm sorry if I sound rude, but this thing is REALLY frustrating. It just doesn't work and there is nothing I can do about it. 
Re: Gmail is suddenly not forwarding emails using filters icantchooseone 3/2/12 2:31 AM
if you have just changes it to @ you will have to wait for new mail to arrive , filters only work on new mail


Re: Gmail is suddenly not forwarding emails using filters frodik 3/2/12 2:34 AM
Certainly !!! I have changed this setting and send myself test emails from other addresses to test it out. But none of them was forwarded, as I said earlier.
Re: Gmail is suddenly not forwarding emails using filters icantchooseone 3/2/12 2:43 AM
if you are forwarding all mail try use to:yourappsaddress@xyz   , forward it

i dont know what else to suggest
Re: Gmail is suddenly not forwarding emails using filters frodik 3/2/12 2:47 AM
That's what I have tried also. But do you get it, that my setting was working all time till last week ? So my setting must be OK !!! Problem is on Google side and I am asking, how do I get hold of somebody from Google to let them know that they have error in Gmail ?!?! Can anybody answer this ?????


Re: Gmail is suddenly not forwarding emails using filters icantchooseone 3/2/12 2:56 AM
you can report a bug via your gear icon
Re: Gmail is suddenly not forwarding emails using filters Berthing 3/5/12 6:16 AM
Hi, I have the exact same problem.

We have been using a gmail account as a common group e-mail for years with filter forwarding of mails from (*) to all personal mail addresses of our lab group. Several weeks ago it suddenly stopped working. Some e-mails are forwarded and some are not. I tested all kinds of settings and nothing helps. I even deleted all forwarding addresses and filters and re-created everything. We have more than 2500 e-mails in the inbox, but only use 6 % of the storage space.

I have reported the bug to gmail.

Mac OS X Version 10.5.8
Firefox 10.0.2
No antivirus
Re: Gmail is suddenly not forwarding emails using filters Berthing 3/5/12 6:31 AM
I can see from old (2009-2011) and very long threads on this forum that this problem has been experienced by many.
http://www.google.com/support/forum/p/gmail/thread?tid=0379dd58f812271d&hl=en&start=40

Does anyone know whether the problem has been addressed by Google?
Re: Gmail is suddenly not forwarding emails using filters oned 3/19/12 10:15 PM
I am having exactly the same problem.
I setup my email to forward ALL emails to 2 addresses.
It worked perfectly for 6 months, however now some emails forwarded and some are NOT forwarded.
This is really frustrating!

Google, please fix this problem ASAP!

Re: Gmail is suddenly not forwarding emails using filters wdurham 3/20/12 3:43 AM
The new interface has slightly altered the Filter set up process. Previously, when you set up a filter, GMail would look in All Mail for it by default. There was no other option unless you specifically applied search criteria. Now, filters can be easily set by a dropdown to search only in certain areas. All Mail is the default for NEW filters, but any label can be chosen. 

So there are three other things to troubleshoot here:

1. In your autoforward settings, what is autoforward set to do with mail after it has been forwarded?

2. Where does your forwarding filter look for mail? In the Inbox? or in All Mail?  If autoforward is set to archive mail after forwarding, and then your filter is looking in the Inbox....it can't work. 

3. Also if any other filter is set to archive/delete any mail, and that filter is activated BEFORE the forwarding filter, then again, if the forwarding filter is looking only in the Inbox, it can't work. 

So make sure all your filters are looking in All Mail, and not the Inbox. 

Re: Gmail is suddenly not forwarding emails using filters nniikk 3/22/12 1:21 AM
Exactly the same problem for me too. I have set up this filter a while ago and it worked fine until about a month ago. I have another GoogleApps account with a forwarding filter set up the same way and that one still works fine.

I have now deleted all the filters I had on my google apps and created only one that is supposed to forward all mail: from:(*) to my private gmail address, and it's still not working.

As for the troubleshooting points:

1. The filter does nothing else - only forward to my gmail account.
2. I can't find the setting for the filter you are talking about, so I guess that it's looking in All Mail. In any case, when I apply the filter it displays all of my mail.
3. There is no other filter interfeering as I have deleted them all.

Another thing I had on my mind: in the forwarding settings, i have chosen disable forwarding as I can only set one address there. I wanted to forward all email using filters. I don't know if it could be related with the problem, but everything used to work with these settings and just stopped all of a sudden.

Re: Gmail is suddenly not forwarding emails using filters wdurham 3/22/12 11:55 PM
GMail doesn't use wildcards in filters, so the one you have set up may not work. 

If you want to forward all the mail you receive in Account A to another account, enter Account A's email address in the To: box, instead of a wildcard in the From: box.  Or instead of a wildcard use the "@" sign in the From: box, which should trap all email addresses.

And if you are forwarding using filters, then disabling Autoforwarding is the correct thing to do. 
Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 3/22/12 11:58 PM
hi there.
I have the exact same problem with forwarding filters, when i use wildcards in the filter-settings. but i found out, it's more a problem of the wildcars instead of forwarding ... see more information below and concrete dates and times of working / not working filter settings below ...

--

I set up a gmail-account like 5 years ago, to use it as an e-mail distribution list for my friends, to make it easy for my friends and me to reach everybody (specially the poeple without facebook or g+) for upcoming parties, gigs, or whatever. so i "registered" about 15 close friends to this distribution-list, meaning i set up about 15 filters like this:
from:(*) -> forward to friendA
from:(*) -> forward to friendB
etc.

this worked absolutely fine for about 5 years (really!!!).
until today, i had 19 filters working like that.

but since about 3 weeks gmail suddenly stopped forwarding mails.
first i thought it is a problem of the filter-setting of friendX, who reported me the problem that he tried to send an e-mail for an upcoming gig of his band.
then i found out my mails were not forwarded either.

conrete details:
the last time i know IT WORKED FOR SHURE was on the 3rd of march 2012, at 12:51 (UTC+1)
the next mail i see that DID NOT WORK FOR SHURE was on the 9th of march 2012, at 15:33 (UTC+1)

that's a time-window of about a week.
this would mean, that Google did something to googlemail or googlemail filters between the 3rd and the 9th of march 2012. is that possible?

somethin more i found out:
it is really a problem of wildcards, NOT only of forwarding!
if i set up a filter with to:(*) -> apply label "Test-Label" it doesn't work either!
if i set up a concrete filter with e.g. from:(mymailadress) -> apply label "Test-Label" is works.

what is strange is, that while setting up the filter with to:(*) the search form is really working and when clicking next, there is also the checkbox saying "apply filter also to 431 ongoing conversations" ... but it doesnt work ... :(

--

does anybody know something about changes on the google-filters?
thanks for your help.
regards,
moritz

Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 3/23/12 12:03 AM
Just to make this clear: it doesn't work either when i use the @ sign as a wildcard in the From: box... !!!

i don't see to work any wildcard in filters at the moment ...

Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 3/23/12 12:04 AM
Just to make this clear: it doesn't work either when i use the @ sign as a wildcard in the From: box... !!!

i don't see to work any wildcard in filters at the moment ...

(see my detailed post below)

Re: Gmail is suddenly not forwarding emails using filters wdurham 3/23/12 1:06 AM
GMail doesn't use wildcards in search, therefore does not use them in filters. It never has. So you don't have a problem with wildcards, because there aren't any. :-)

The asterisk can't work when used as a wildcard.  The reason it appears to work is simply that any search without a filter will default to finding everything - which, in this instance, is exactly what you want. So you think your asterisk is working, when in fact it's just being ignored completely.  

I suspect the "@" also appears to work for the same reason. Although "@" is slightly different, because it is treated as a separator between words in the same way as a space is. That lets you search on either a username or a domain - e.g. you can search for gmail.com even though it is part of a complete email address that looks like a "whole word". It may also be a searchable character in it's own right - though it's not possible to be certain. 

I've just tried both - asterisk in From and @ in From, and they both produce search results listing all mail in the account. So if this is not happening for you, try some basic troubleshooting things:

Clear cache and cookies
Try disabling any browser extensions and starting the browser again
Try starting GMail without any labs you might have enabled (use https://mail.google.com/mail/?labs=0 to do that)
Temporarily disable your virus checker 
Try another browser to see if the behaviour persists
Switch to Basic HTML and see if the behaviour persists (use https://mail.google.com/mail/?ui=html to do that)

PS When the creation of a filter finds "xxx" other results and offers to apply the filter to them as well, this does not apply to forwarding filters. You will see a note pop up at the bottom of the filter panel saying "Note: old mail will not be forwarded". 

Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 3/23/12 3:27 AM
hi wdurham.
whether these are wildcards or not, i don't know.
but i strongly disagree with your statement, that GMail never used such characters in filters.
they were maybe not state of the art or something, but they always worked.
and i really, really honestly did NOT change anything on the filters of my account. still it suddenly stopped working somewhat after the 3rd of march 2012. how can this be?

i repeat: when i use the search form to search in my mails in the account with a search like this "from:(*)" or "from:(@)" i get the correct results -> all my mails. but the filter with the exact same setting would not fire on new mails.

now for your troubleshooting suggestions:
i can't think of any way this could be a problem of my local cache, cookies or browser-setting ... for my understanding (i'm a software-developer) filters are created on the server-side and processed by the googlemail server on incoming mails. how could my local browser setting interfer with the filters in anyway?

but to eliminate the variables in this formula i followed your suggestions.
i'm on a mac book pro, with Mac OS X 10.7.3 Lion installed.
i've tried with FireFox 10.0.2, cleared all the cache, cookies and everything ... doesn't work.
i've tried with Safari Version 5.1.3 (7534.53.10) cleared all the cache, cookies, everything ... doesn't work.

Labs are all disabled.
I don't have a virus checker.
i switched to Basic HTML ... doesn't work.

and: it's not only me having this problem with my concrete gmail-account. my friends are not able to use the "distribution list" either.

for me, all the clues lead to a slight change on the server side of googlemail filters.
can anybody absolutely decline this?
anymore suggestions?

thanks!

Re: Gmail is suddenly not forwarding emails using filters nniikk 3/23/12 3:53 AM
Hello,

I have managed to resolved my problem using the information from this thread. As moritz said, it's 100% certain that the from(*) worked before, but it just stopped recently. I have replaced the rule and now i match all the email with to:my...@my_googleapps.com and all of the mail is again forwarded to my gmail account as before.

I hope this could help to someone else, but my cunculsion is that google changed their filter managment rules recently.

Good luck!

Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 3/23/12 8:57 AM
hi nniikk

thank you for your response.
i experienced the same thing: when i set up a filter with a concrete from-maildadress (e.g. from:(mym...@myprovider.com)) the filters are working, both forwarding mails and let's say applying a label. i tested that...

BUT:
this is not a solution for me.
i have 19 forward-filters in my google-account, and i want all those 19 persons to receive every single e-mail that is sent to my account. like i said: something similar to a distribution-list.

i give you a bit more details:
let's say i made an account "allmyf...@gmail.com" (this is just fictitious).
on this account i'm creating up to 19 filters like so:
from:(*) -> forward to friend-1
from:(*) -> forward to friend-2
from:(*) -> forward to friend-3
from:(*) -> forward to friend-19
from:(*) -> forward to friend-n

now, if i had to change the filters from "wildcards" (or whatever you wanna call them) to specific from-mail-addresses, this would lead to an unmanageable amount of n-times-n filters. like so:
from:(friend-1) -> forward to friend-2
from:(friend-1) -> forward to friend-3
from:(friend-2) -> forward to friend-1
from:(friend-2) -> forward to friend-3
etc. etc. etc.

come on. this is not a solution. only think of what a load of work it would be to add a new follower... or remove an existing one ...

AND, i'm repeating: this worked before.
like nniikk, i am 100% shure there was a slight change in the filter management of googlemail.

to eliminate one more variable: i've registered all the following-friends mail-addresses propperly via the accounts and forward mail-adresses form, with activation and all of it...

--

now you might say: why don't you use the to: field of the filter-form. with using the naming from above, i could create a filter somehow like that:
to:(allmyf...@gmail.com) -> forward to friend-1
to:(allmyf...@gmail.com) -> forward to friend-2
to:(allmyf...@gmail.com) -> forward to friend-3
to:(allmyf...@gmail.com) -> forward to friend-19
to:(allmyf...@gmail.com) -> forward to friend-n

i would have a specific search-term, eliminating the non-working "wildcards" ...

the problem here is, that when an e-mail is sent to allmyf...@gmail.com with BCC: the filter would not fire. this is kind of strange anyway, but it's how it is. and this happens a lot of times, when poeple are sending information to many recepients, they add all of them in the BCC: field, including my distribution-list-account...
but ... i will test this with more detail and post my experiences soon.

thanks for your help guys!
--

can anybody from google give me a solution for my distribution-list-problem?

Re: Gmail is suddenly not forwarding emails using filters wdurham 3/23/12 9:26 AM
Thing is, guys, From: (*) and From: (@)  are non-filters, and simply get ignored, causing the search filter to default to all messages. That was true before, and is still true now, this minute, when I checked both of them again just now for the umpteenth time. They are being ignored, just as they always have been, and the search is defaulting to all messages. There has been no change. 

And I will repeat yet again for the hard of hearing "There are NO wildcards in GMail search".

The correct filter to use when you want to forward all mail coming into an account is "To:...@gmail.com" where that is the email address of the account concerned. If you receive mail from other accounts into this one via Mailfetcher, then add additional filters for those addresses in the To: box.

Example: I have a GMail account m...@gmail.com. Into that account I fetch m...@global.com and m...@yahoo.com. So to find all my incoming messages, I enter all those three addresses into the To: box. Or, if I wished, I could set up three separate filters to deal with them individually.


Re: Gmail is suddenly not forwarding emails using filters nniikk 3/23/12 9:43 AM
I understand very well what you are saying, but you aren't right. That configuration _worked_ for me before on one googleapps account and stopped, and is _still working_ on another account.

So yes, there must have been a change, but for me the workaround I used works...

Re: Gmail is suddenly not forwarding emails using filters wdurham 3/23/12 10:18 AM
The non-existent "filters" still work fine in both GMail and Google Apps - they (as one would expect from a non-filter) default to all mail and list everything in the account. 

I don't know how to make it any more clear. 

The"filters" you are using work only by default, because they can't select anything so the search defaults to everything. And that still happens in all my accounts, both GMail and Google Apps. 

If your experience is different then you have a problem with your system/browser/GMail/phone/tablet/MP3 player/Kindle/Uncle Tom Cobbley and all.

But for goodness sake, why not try using the CORRECT filters to do the job you want to do, instead of being determined to continue using non-filters? 
Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 3/23/12 11:22 AM
hi wdurham

i followed your instructions and now use the specific mail-adress in the to: form.
like this: to:(allmyf...@gmail.com) -> forward to xyz, etc.etc. (again: allmyfriends@gmail.com is just fictitious)

long story short: it works. even when sending to allmyf...@gmail.com as a BCC recipient.

BUT: i had to delete every single filter before i got this working, true story. i guess you won't believe me. but first i added a 20th filter and followed all of your instructions (specific to-mailadress), but it did not work. i switched the language of the account from German to English (US). did not work. so i went down the ugly path of deleting all the old filters and recreating them with the specific to-mailadress.

and yes: now it works ... AGAIN!

so, i have to thank for your support.
i'm stil not believing you, that google didn't change anything.
this could have happened with the new gmail-design, language or region based functionality, or whatever.

there was a change. you have to admit that.
otherwise it wouldn't have worked for over 5 years from now! and suddenly stoped... consider that ;-)

have a nice weekend everybody.
regards,
mo

Re: Gmail is suddenly not forwarding emails using filters wdurham 3/24/12 10:05 AM
You say there has been a change - but I can't replicate what you describe in any browser. 

I tested this exhaustively before replying, and if I set up a filter using From:(*) or From:(@), that invalid filter is still ignored, and GMail therefore selects all mail by default. 
Re: Gmail is suddenly not forwarding emails using filters mkelly7777 4/3/12 1:31 PM
Another workaround to this is to create a Google Group and make everyone you want to forward emails to a member of the new Google Group. This Google Group will have its own email address. Then, in the Gmail account you want to forward all emails from, you set the forwarding address to be this new Google Group email address.

This blog post describes the process - worked well for us - we use Google Apps and we did this workaround in that environment:

http://livelonger.hubpages.com/hub/gmail-multiple-address-forwarding

Re: Gmail is suddenly not forwarding emails using filters moritzleuenberger 4/3/12 10:32 PM
Nice approach, thanks for the advice. i'll have this in mind the next time forwarding breaks for no reason ... ;) :P
Re: Gmail is suddenly not forwarding emails using filters Máté Solymosi 4/7/12 11:45 AM
You can also use to:(!2B72ED341608C996) as a "wildcard" filter. It will forward all mail which is NOT sent to "2B72ED341608C996" (random string). That means everything.
Re: Gmail is suddenly not forwarding emails using filters 20120504 5/4/12 4:25 AM
I can confirm that this is indeed a bug.

My email settings:
Forwarding and POP/IMAP > Disable forwarding
Filters > Matches: from:(*)
Do this: Skip Inbox, Mark as read, Apply label "forwardedToXyz", Forward to x...@gmail.com

Until 2012-02-01 these settings worked.
After 2012-02-01 some emails are forwarded and labeled, and some are left untouched by the filter in the Inbox.

Many Gmail users are using these non-filters, and that's why you see this issue popping up, from time to time in the forums. The problem will not go away for end-users, until Google blocks non-filters or takes them into account in testing, before releasing modified versions of the filtering code.

Re: Gmail is suddenly not forwarding emails using filters mousi 5/28/12 1:50 PM
OK I have 2 GAFYD accounts from which I want to forward incoming emails to my gmail account. One account works fine with a filter that searches for to:* but the other doesn't. So what I did for the one that doesn't work was to forward all mails that don't contain the string "dajskadhkjhadkjgjfshjkfaskjh" (random string), so now I get all my emails. I didn't use "to:(myemailaddress) because many emails aren't sent directly to me.
Re: Gmail is suddenly not forwarding emails using filters annosf 6/7/12 2:14 AM
from:* stopped working for me as well. So far, both "to:-(some random string)" and "in:anywhere" seem to be working. "to:!(some random string)" as suggested here also works, but I figure it's better to use the syntax specified on their official gmail filter docs (http://support.google.com/mail/bin/answer.py?hl=en&answer=7190&topic=1668965&ctx=topic) as it may be less likely to break again.
Re: Gmail is suddenly not forwarding emails using filters twbp 6/8/12 10:50 PM
Do you work for gmail.  You are an ABSOLUTELY WRONG!  Wild cards have worked to forward all incoming emails for years. But about three weeks ago they suddenly stopped working.  How many of us have to tell you this to get you to stop saying it never worked.  If you don't work for gmail quit hollowering at us.  
Re: Gmail is suddenly not forwarding emails using filters wdurham 6/9/12 8:12 AM
twbp - 

I am not absolutely wrong at all. 

All I have said is that there are no wildcards in GMail search. See the help article here:


Note in particular this paragraph:

"Gmail doesn't recognize special search characters like square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks. It also doesn't recognize partial or similar matches, so a search for travel will find travel, but not travels,traveler, or travle"

If yours have been working for you then that's a bug.  Seems they have now fixed the bug. (Though I have to say that if I set up an invalid filter using an asterisk it still works for me - or at least appears to.)

The answer is to try some valid search terms in your filters instead of persisting with invalid, non-existent wildcards which should never have worked in the first place. 
Re: Gmail is suddenly not forwarding emails using filters SugoiNL 7/16/12 6:56 AM
I've just found out that I was experiencing the same problem.
I had my filter set up with an asterisk as well, and it worked for a long time. (wether it was supposed to or not, it worked)

As an alternative, I have now set up a filter like this:
"Doesn't have": "asdopijqowerjo23jro23jr4j34j8fjsodsijosdfjidsofijdsf..." (etc, really long string of random chars.

This workes like a charm for my.

Be careful with solutions like:
"to": "yo...@address.com"

since these will very likely not match any mails sent to an email list you're part of. (Since your address will not be named in the to: part of the email)

Re: Gmail is suddenly not forwarding emails using filters wdurham 7/16/12 9:26 AM
That is the failsafe solution, SugoiNL.  

It will work every time, even with mail that is not explicitly addressed to the account, as you point out. 
Re: Gmail is suddenly not forwarding emails using filters Tom9020 11/7/12 5:57 PM
As far as I can tell, there is another bug with the filters - not sure yet whether this actually breaks the above solution or not.

When I create a filter as above (and with the 'Never send it to Spam' option, which I believe is the point of all this), it appears to work at first but if you go back and look at the filter, the 'never send it to spam' option is replaced by 'skip inbox'.

There is no way to make 'never send to spam' stick. I have tried this on multiple accounts.

Perhaps it works anyway (i.e. the filter somehow forwards it before any spam detection is done) but this behavior is wonky and gives the impression that there is a bug.

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