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Wifes Gmail account disabled becasue her age did not meet requirement

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Wifes Gmail account disabled becasue her age did not meet requirement cfarthing 5/15/12 8:29 AM
My wife had her Gmail account suspended becasue she is allegedly not old enough to have an account.  I am concerned that following instructions to reactivate with a credit card is a scam.

Please help
Re: Wifes Gmail account disabled becasue her age did not meet requirement bkc56 5/15/12 10:22 AM
No, it's not a scam.

Re: Wifes Gmail account disabled becasue her age did not meet requirement St.Andrew'sSOFA 5/15/12 2:08 PM
I too had the same problem, because I accidentally entered the wrong year when creating a channel name for YouTube via my gmail account. I have seen the recovery page that you've posted on several conversation, however, nowhere does it take you to a link where a credit card number can be entered or allow an attachment to be sent. Please advise - I need this account for work and have been trying for the past several hours to recover the account to no success.
Re: Wifes Gmail account disabled becasue her age did not meet requirement bkc56 5/15/12 2:52 PM
nowhere does it take you to a link where a credit card number can be entered or allow an attachment to be sent.

That's because the above link is to a help article.  You need to sign into your account, and then follow the link(s) provided when it tells you the account is disabled.
Re: Wifes Gmail account disabled becasue her age did not meet requirement darius.jones 5/15/12 8:23 PM
Some needs to sit down and explain what this is. Holding a user's entire account hostage does not sit well with anyone. Especially for such a worthless piece of information. Demand for 'government ID' and credit card information to restore an account held hostage? Blackmail? Extortion? I'm not sure how to properly voice this rage. And frankly, I do not care. I am addressing nothing but a fleet of robots.

If any robot is capable of explaining the justification for this, I would expect them to try, but essentially there is no explanation that will suffice.

The pathetic link to a help article is pathetic indeed.

Re: Wifes Gmail account disabled becasue her age did not meet requirement bkc56 5/15/12 9:49 PM
...but essentially there is no explanation that will suffice.

Already responded on your own thread.  Thanks you for keeping the language in this post acceptable.