Categories: Report an issue : Account Access and Safety : iPhone, iPad or iPod :

Unusual Usage - Account Temporarily Locked Down (help for my wife)

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Unusual Usage - Account Temporarily Locked Down (help for my wife) Iria 6/16/12 7:52 PM
This is really about my wife's account.  I can't understand what she did to get her account locked, but she is now royally pissed.  I've seen other cases in which community managers stepped in to help, so help!

I'll pass thru my wife's account info if a manager wants it.

Re: Unusual Usage - Account Temporarily Locked Down (help for my wife) wdurham 6/16/12 10:36 PM
When your wife tries to sign in, she will be told why her account is locked - so what does the error message say, exactly, what help articles does it point her towards, and what options is she offered?