Categories: Managing Settings and Mail : Mozilla Firefox : Fix an issue or problem :

I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you.

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I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. robertbass2 4/15/12 7:50 PM
I much prefer the "old look" appearance of gmail! The new look has too much white area and other light-colored areas;it hurts my eyes! GMAIL STAFF- please find a way for those who prefer the "old look" to be able to maintain that appearance!

Thank you.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/15/12 10:39 PM
As the final roll-out of the new look takes place, it will no longer be possible to retain or revert to the old look.

Are you having any specific problem with the new look (things not working correctly), or is it a matter of personal preference (how it looks)?

For solutions to many of the common new look problems see:  http://gmail-tips.blogspot.com/2012/01/typical-problem-with-gmails-new-look.html
A visual guide to customizing the new look:  https://groups.google.com/a/googleproductforums.com/d/topic/gmail/wDU9p9UPjwA/discussion

New look help article:  http://support.google.com/mail/bin/answer.py?hl=en&answer=1357852
New look guide:  http://the-c-man-blogs.blogspot.com/2012/01/new-gmail-buttons.html
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. gmailuser67 4/16/12 7:58 AM
I agree. I prefer the old look too.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. j.o.c 4/17/12 8:33 PM
Both! The new look does not work and also looks horrible. If such a large group of users think the same, why not keep the old look as an option, even if it is not the default? By the way, the "comfortable", "cozy" and "compact" options all do not work. Mine is stuck at "compact", which should actually be rightly called "confusingly packed to fill my screen"! The buttons are 4 times the size of all the buttons I am used to using. Moreover, many users find it very irritating when buttons move around or appear and disappear from the same toolbar when we click on things. It is almost as ridiculous as windows 7.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/17/12 10:45 PM
Mine is stuck at "compact"

That probably means your screen or browser window is too small.  I find that if I go full-screen with my browser I can get to the wider setting, but the rest of the time it's compact (which I happen to prefer as that's like the old look).


Moreover, many users find it very irritating when buttons move around or appear and disappear

I have to agree with you here.  UI design standards say the unused buttons should be grayed-out, not hidden causing things to move around.
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. j.o.c 4/18/12 8:44 PM
Aren't you a software engineer at Google? If even UI design standards say what I say, and I didn't even know that, why don't you try persuading Google to follow them? I am sure many of you would feel the same about shifty buttons. Also, I would not be surprised if UI standards also say something about the size of the buttons and the spacing between them, which are really far too big and far too widely spaced apart. Please persuade Google to seriously consider adding another option that can be rightfully called "compact".
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. j.o.c 4/18/12 8:47 PM
I am using full-screen by the way and I don't think you can call a resolution of 1024*768 too small, unless you think that everyone must have eyes with very high resolving power.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/18/12 9:37 PM
Aren't you a software engineer at Google?

I'm a software engineer, but I do NOT work for Google.  So my influence on what they do is highly limited.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Customer2 4/19/12 5:50 AM
I like the lines separating things. I don't like all the white space. The new look is hideous and you say you think I will like the new "clean look" but you are very wrong. I am only using this because I am forced to by my school. Change for the sake of change is NOT a good thing!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. tatrman 4/19/12 6:28 AM
It looks unfinished and awful, doesn't even work properly, doesn't work properly on handhelds. at least 50% users prefer the old way for gmail, groups, calendar etc. What is the whole point of this charade?
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. trozo 4/19/12 3:53 PM
The reason google are going to force this new look on everyone is not because they think it is better, but simply because it includes advertising space that will make them a load of money. That is the ONLY reason.

So EdyJ I agree completely, google listened to us until they became too successful. Now it is all amount the money and nothing else.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Shizuka 4/20/12 1:03 AM
I absolutely HATE the new look. It just looks messy, no matter how I set it -and I'm actually using a 1080*800 screen resolution. I cannot even begin to imagine how absolutely annoying it will be to use Gmail with a 800*600 screen.  And the fact I cannot customise the theme to a custom one rather than those unappealing ones quite irritates me, too -call it a minor detail if you wish, but it all comes down to my experience as a user.

I know I'm not alone in the sentiment. I wish Google would actually listen to user feedback, but what do I know?
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Doree 4/20/12 1:11 AM
First of all, let me assure you that your feedback is being passed on constantly, to our team. Sarah and I, the Gmail Community Managers, the Gmail TCs and Rising stars, and a lot of other users are trying to make this transition as less troublesome as possible for you all, be it by escalating feedback threads continuously or by trying to assist you with any questions you have about the new look. 

Though these pointers have already been given, I'm just re-iterating a few specific ones again(from Sarah's detailed guide here). 

1) If everything looks too spaced out, you can decide how much space should be between your messages using the Density Settings. Click the gear menu to change your display density to "Compact". This is how it'll look, after changing this setting: 




2) It's all too white! - We've added the "High Contrast theme", among many others, specifically because of feedback given by our users. Here's how it looks:



3) To disable ads from displaying under your toolbar, under the Gmail settings gear, visit the "Web Clips" tab and untick "Show my web clips above the Inbox". 


Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Required Handle 4/20/12 1:16 AM
On Friday, 20 April 2012 04:11:22 UTC-4, Doree  wrote:
> First of all, let me assure you that your feedback is being passed on <i>constantly, </i>to our team. Sarah and I, the Gmail Community Managers, the Gmail TCs and Rising stars, and a lot of other users are trying to make this transition as less troublesome as possible for you all, be it by escalating feedback threads continuously or by trying to assist you with any questions you have about the new look. 

When will Google see the light and go back to the old, actually-functional version? Someone messed up royally...
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. chris.76 4/20/12 1:23 AM
Hi bkc56,

which part of "we want the old look back" don´t you folks @ Google understand?

Rgds, Christian
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. chris.76 4/20/12 1:27 AM
Hi Doree,
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Required Handle 4/20/12 1:32 AM
The part where they don't get that sunk costs are irrelevant to making rational decisions.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/20/12 6:14 AM
Every single color theme I have chosen is way too white and non-contrasty.  The gmail that I have used for years makes the already read emails bluish and the non-read emails white-ish, with a pretty easy to see grey line between all the emails on your screen (I use 100 per page because that is what you limit me to).  I had a pretty good use of space because your top black bar and side bars were narrow and not intrusive.  (Though through the last year or two, you have intruded more and more on our use of space per screen).  Now, the boxes at the top, be it text labels or idiot icons are way bigger which reduces usable space, and my eyes hurt form all the white I see all over the place.  Did you know light grey and white are nearly identical????

Now, I have idiot boxes all over the place, sidebars which are way too cluttered and moving (rather than being open and scrolling with the screen).  I have even more drop down menus which requires additional mouseclicks.  (I estimated in 1 hour that your changes will require me to use at least 1000 extra mouse clicks in a day because some of your regular buttons have been transformed into dropdowns--i.e. contacts, mail, taskbar;  sign-out;  etc).

I do not know how you ever passed this on to us, but you all need to listen to your audience.  I have yet to see anybody on these forums who actually likes what you have done to gmail, to calendar, etc.

Probably pretty futile to argue, as you won't listen to us, but we are all greatly disheartened.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/20/12 6:48 AM
Additionally, as I analyze:
the email "conversations" are much more difficult to read.  Old version:  the individual back-and-forths had very slim lines if more than about 3-4 and the sender was named in different colors, thus making it easy to see the flow back and forth (or from group). 

New version:  Everything is in black, light grey, and difficult to distinguish.  Not to mention the spacing between is now much larger so you can see less of the conversation per screen.

-------
Composing an email:
You now have to go to the top left of the screen to send an email, rather than hitting a button at the bottom of the box where you are typing.  It is inconvenient, requires more mouse-ing which is poor ergonomic design, and just flat out inconvenient.  And did i mention that the send button (and others) are obnoxiously large?  Even for this group discussion, there is a post button right below where I am typing and at the top of the box too.

-------

There is now a box, a star, and a flag between the left border and the email sender.  It is a lot of space, is cluttery, and ridiculous.  How do you get rid of that "important" flag anyway?  I thought that was a stupid add-on from google a few months ago, but it didn't really bother me much until they moved it creating yet more poorly used space.  At least when it was between the name and the first sentence of the email, it was not that intrusive unlike now.  And this box is larger and fainter than before (the one where you can check it to delete without opening).

--------

Used to be a color border between the left sided labels/contacts/tool and the list of emails that you have.  Made for a nice contrast. Now, you can either color the entire left and top or not, but it is way way way way too bright and poorly demarcated.
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. clueboy37 4/20/12 7:24 AM
These things obviously don't work.  What do you think every person on this forum is incapable of reading?  Or searching the net to figure this stuff out?  Or in my case go through and try all of the options _hoping_ that something will fix the disaster you and your incompetent staff created.  Go back to A/B testing.  It gave you good, useable design.  Fire the team that's responsible for the design of Gmail, Reader and Google+ because these idiots are making your entire company looking bad and you are beginning to hemorrhage users and customers because of it.  You made a _huge_ mistake, now it's time to apologize and roll back the changes you made.  Please tell me you kept a backup.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bm9 4/20/12 8:31 AM
Hi Doree, after reading these forums this morning I have found every single post regarding the new design to be in the negative or ways of 'dealing' with the new design being forced on us. It is very clear that no one using gmail likes the new design or is at least indifferent and did not bother to voice their opinion (Or perhaps couldn't find these forums).

Is there any chance that our feedback will be heard with regards to getting back the design that worked so well instead of patching up the new design to look more like the old?

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bbbbbbbbbbbbbaaa 4/20/12 8:33 AM
Hahahah!  The new gmail is literally the New Coke. 
 
Google, you messed up big time.
 
Just bring back the old version and let folks be happy.
 
 
(unknown) 4/20/12 8:40 AM <This message has been deleted.>
(unknown) 4/20/12 8:40 AM <This message has been deleted.>
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. shadowkx 4/20/12 8:42 AM
for the first time in years i am looking for a new email service.  I have taken every opportunity to let the gmail team know the interface is terrible and why it is terrible and have the feeling of being completely ignored.  
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bm9 4/20/12 8:52 AM
I am in the same boat, I have recommended gmail to everyone I know and started using it as soon as I could get a beta invite way back when. I can no longer do that in good conscious, and am looking at mail clients right now since I do very much like the spam filtering in gmail.

Hopefully someone releases a mail client designed around the old gmail look to pick up all us unsatisfied gmail users :)

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. thefightingmark 4/20/12 9:13 AM
The fact that you are even making these suggestions means you completely miss the point.

We don't WANT a "less troublesome transition".  We want NO TRANSITION AT ALL.  People don't like change, unless there's a damn good reason for it.  And we certainly don't want to click through a hundred menus just to get what we like.  So if it's even remotely possible to emulate the old look in any way, then THAT SHOULD BE THE DEFAULT!

This isn't hard to figure out.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. proxie1 4/20/12 9:13 AM
Google and their programming "geniuses" spent months totally ruining an elegant and functional interface.  Over the course of that time I tried/was forced to use the "new" and allegedly "improved" interface.  I always OPTED back to the original because the new hurts my eyes and gives me headaches if I read mail for more than a few minutes.  At each instance I gave feedback that I "strongly preferred the old Gmail".

Since my direct feedback to Gmail has been apparently ignored I will repeat it here:  

"What do you like about the new version?" - There is NOTHING I like about the new Gmail. It hurts my eyes and gives me headaches if I read mail for more than a few minutes.  I have wasted hours trying multiple combination of themes and density and the only result is a change from god awful to merely terrible.

"What, if anything, would you change about the new version?" - I would toss it on the trash heap where it belongs.  You took something that worked fine and broke it beyond repair.  I want the look and simple functionality of the Gmail I've known and used for the past 7 years.  The very least you can do is develop a theme that mimics the look of the Gmail I used to love.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. jumbled email 4/20/12 10:04 AM
My gmail isn't just hard on the eyes--the information in the left fram is overlapping and impossible to read or select items from and the scrolling capabilities in the mail list and when opening and expanding messages is impossible.  You cannot scroll through expanded messages and read parts--it will not let you.  Often text is running/scrolling in the background.  

Keeping the choice of "old format" would be wonderful.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. gmail user12 4/20/12 10:15 AM
OMG this new look is horrible.  It is a whiteout!  I much preferr the old look.  I hate that the search is no longer a search of either the "web" or in your "gmail".  The Theams make it somewhat bearable, but the inbox is still all white.  Please go back to the old look!!!!!  please please please.  There is noting that the new look is better at. Nothing!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. cma32 4/20/12 10:32 AM
Just chiming in to say that I also hate the new look. This is the first time I have been compelled to find out how to use the Google forums-- never had to before. Now I am so frustrated with the 'new look' that I've wasted literally an hour of my busy work day to figure out a way to let google know. Please bring back the old look.
The other comments here ring very true to me. For the first time in probably 10 years I am thinking about what other email client I would use if this new look is permanent. It's that bad...
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Peeved off user 4/20/12 10:34 AM
On Friday, April 20, 2012 6:15:46 PM UTC+1, gmail user12 wrote:
> There is noting that the new look is better at. Nothing!

Except infuriating enough users to make this group very active? ;)

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. jvanroekel 4/20/12 12:30 PM
+Alex Gawley is the project manager in charge of gmail.

If you are interested, this:

https://groups.google.com/a/googleproductforums.com/forum/#!msg/gmail/QATQeldq2Dg/rX_WzJo-fXUJ

is the main forum for trying to fix the problems with the new gmail.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Parody 4/20/12 12:51 PM
I can help with that Importance flag:

Click the lower gear icon and pick Settings.  Switch to the Inbox tab.  Here you can turn off the Importance markers.  Don't forget to Save Changes.

Hope this helps.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. rixte 4/20/12 1:08 PM

Problems with the new google look and it's lack of functionality:

1.  The contrast is terrible.  From any distance, I can't tell if I have a new email (I like to be able to glance at my monitor from across the room)

2.  Reply-all versus reply is clunky and doesn't function as cleanly as it did in the old model. The default for the right side arrow is a straight reply, and you  have to manually change it to reply-all for each one.  The bottom reply all is extremely low contrast and also too far away from the actual message.  

3.  In a thread of more than one new email, there's very little differentiation between where one email ends, and the next begins - skimming down a long group of them is unpleasant.  

4.  There doesn't seem to be an 'expand all' feature in an email thread (taking away one of the best features about gmail)

5.  I don't like or want to see profile pictures - they're distracting and unprofessional.

6.  I miss the ability to scroll down the page, wherever my cursor happens to be located.  Tiny internal modular scrolls is time consuming, finicky, and clunky.

7.  The fact that the email inbox is also modular and if you scroll down on it, you can still see the header ... if your email is partially scrolled down (by accident or left that way) and you receive a new email - you can't see the new email and you get no other notification.  

All of these bad designs from a functionality standpoint - but the actual look is less appealing, as well.  

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Parody 4/20/12 1:12 PM
FWIW: Expand All is there, as a tiny "down-pointing arrow in a box" icon at the top right of the email thread.

Hope this helps.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. rixte 4/20/12 1:13 PM
The problem is that the high contrast screen literally only fixes the 'it's all too white' issue ... it doesn't make anything easier to read.  Do you guys have any disability experts or advocates on your team?
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. rixte 4/20/12 1:15 PM
YES!  I loved the fact that in a group email, the sender names were each in their own color, and easy to see.  Now we have only the very pale, hard to see names and the icons (which people may not have uploaded, or frequently change, and which don't represent somebody in the way their name does)  It's very hard to read group conversations now.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. jrosenberger 4/20/12 1:52 PM
The 'high contrast' theme doesn't fix this at all.  Everything still feels all run together and is painful to read.  Also, the appearing/disappearing buttons are infuriating.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. clueboy37 4/20/12 2:49 PM
Doree, no one likes the new look.  And you are not listening.  If you were you would have stopped developing Google+, you wouldn't have destroyed Reader and you wouldn't have smashed all of your user agreements/ToS/privacy documents into one.  You are not listening.  You aren't even listening when governments tell you what you are doing is violating the law.  People like you at Google are driving away Google's users and customers.  Time to stop being evil and start listening to what people actually want.  And what they want is the old look of Reader and Gmail back.  Which wouldn't be that difficult if you knew how to properly program.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. NotOldFogey 4/20/12 3:27 PM
My theme disappeared-- the "new modern" appearance is just too busy and discordant!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. NotOldFogey 4/20/12 3:35 PM
The new themes are hideous, including "high contrast"-- and given how long the new gmail was in beta, and how nothing changed to have better themes, or ways to distinguish in a cascading message stream, or the elimination of redundancies, it's hard to see how anyone at Google was paying attention to comments during that time period. Your "clean modern look" is too cluttered, too white (or too dark), too indistinguishable. Profile photos within messages are a waste of space-- this isn't Facebook!

So, the only real question is: When will Google admit that this version of "New Coke" is a bust?

Thanks--

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Sarah 4/20/12 3:58 PM
Hey everyone, thanks for your feedback. We're continuing to share it with the team.
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Sarah 4/20/12 5:54 PM
Hawkeye-X, you are welcome here as long as you are polite and constructive. Please keep it that way and do not be deliberately antagonistic.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. vlojen 4/21/12 12:40 AM
I wonder whether Gmail team received as many requests to invent a new look as there are requests to scrap it?
There was nothing wrong with the old look. There was no need to bring forth a new look. But if you still wanted to do it, you should have retaind the possibility to keep the old look indefinitely.
I appreciate the links to tutorials about adjusting the new look, maybe some day I'll get around to them, but my idea of an email service does not include dedicating time and effort to learn about it. It should be simple.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. nikola.obreshkov 4/21/12 12:42 AM
Sarah, how else are we expected to react when a product, obviously unaccepted, is forced to us by google in order to replace a functional one. google can make as many versions of gmail as he wants it is a reach company after all. But its up to us to decide what we prefer and its clear what we have decided.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hatenewyoutube1 4/21/12 12:52 AM
SCREW YOU I WANT MY OLD GMAIL NOW
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/21/12 6:11 AM
Rixte:
I almost feel like providing specific examples to the Google software development team is useless.  They made their decision and they sort of thumb their nose at us and say "we're sorry, but that is what we are doing". 

your examples are just a few of the problems--I don't like the "boxiness" of the new screens vs. the slightly softer edges of the old;  don't like the side left bars which used to scroll with the whole screen (now you have to scroll twice as much which is ergonomically poor design), don't like that you can't distinguish between "unread" and "read" emails (that faint gray is just not visible), don't like that you can't quickly look at the old emails in a conversation chain, and you are right--the inclusion of people's pictures is wholly unprofessional.  I hope that somebody who can actually make a difference sees this and listens.  But I think we are just screaming in an empty forest.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. ljwhite 4/21/12 7:24 AM
It hurts my eyes also.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hatenewyoutube1 4/21/12 8:22 AM
if you cared what we thought you would have kept it the way it was. REVERT IT
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/21/12 8:34 AM
When google is going to fix this bug?
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/21/12 9:03 AM
I've been using it only for 24 hours, and already want to commit suicide!.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Pootel 4/21/12 9:17 AM
The new Gmail look sucks in ALL perspective.

First of all, I would like to mention that I am not an anti-change person, so don't answer me with that "you will get used to it soon... blah blah blah" official jargon.

Firstly, the color scheme is a total failure, white controls on light brackgrounds. The designer has ZERO knowledge about colors, the contrast is low, and the text is difficult to read.
Yes, I have tried all of the provided themes, and they all give me the same result, DIFFICULT TO READ. It has nothing to do with themes, the problem is on the design itself, don't blame on the theme.
The old Gmail design works well with any of the themes, the texts and controls are all crystal clear.

Secondly, there are two "gear" settings buttons, what is going on with this? Fragmentation?

Thirdly, the display picture in mail option has white backgrounds, it easily "blends" with the messages, you get it mixed up with the message text. Clearly no visual cue that hints you that it is a control box.

And the new scrollbar design is another failure. I can write my message and select a friend from the left and chat with them, this is somewhat a multitasking feature, which is awesome. But now, the new scroll bar scrolls the message text and the friend list on the left AT THE SAME TIME, which is totally annoying, I have to scroll up my message after selecting a friend in order to continue writing my message.

While in conversation view, the old Gmail has a forward button in every message inside that conversation, however, the forward button only exists on the last message inside the conversation view, so I have to go through the drop down menu and select "forward", which is totally a waste of time.

Another ridiculous design is that I can't go back to my inbox by a single click of the Gmail logo in the new design, this is really unintuitive since most of the sites on WWW has this function.

Have had enough of Andy Hertzfeld's stuffs, it's started to frustrating me.
Remember, no matter how you "fix" this new design, it's not going to have a better usability. Providing 2 design options won't hurt you at all, and it is a win-win choice for both Google and users.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. mixonm 4/21/12 1:34 PM
i want to add my vote, PLEASE LEAVE AN OPTION TO RETAIN THE OLD LOOK. Technically it is not impossible, and it's NOT a matter of personal preference, but BASIC READABILITY!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. nickname123 4/21/12 6:50 PM
People should cast a vote for imposing 'new looks' and feature requests at this Google Moderator page. (http://www.google.com/moderator/#15/e=1ffb14&t=1ffb14.40) or search for "Google wishlist  site:http://www.google.com/moderator" .  This way the popularity of Google requests can be seen by everyone. I don't need the 'new look', it won't even load the popular underwater theme. And where is the 'Marked as read' button? Its broken to me now.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. nickname123 4/21/12 6:53 PM
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. timtimtimtim 4/21/12 7:55 PM
miraculously on my Mac, the old look is back. It was gone yesterday with no link to return to it.
Now on my work PC (windows) there is only the new look. AND the new look doesn't even have the icons at the top. I prefer the words (archive, spam, delete, etc.) but they aren't there either, so there is no way to fully navigate the page. YIKES!
I knew the new look was trash. Now I am fully convinced.
Give us back the old look!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Zach Trek 4/21/12 8:12 PM
I agree completely. Also, the themes are terrible in the new look. I maintained the old look as long as possible, and I don't quite understand why it was necessary to remove it.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. billrubi 4/21/12 9:13 PM
Hate the new look !
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Tapwater 4/22/12 11:44 AM
Ever heard the term, "if it aint broke, dont fix it".  Just put it back the way it was google.  The new look hurts my eyes.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. mili3oy 4/22/12 6:24 PM
I want the old loook back google listen/////.....this is outrageous ....gimme me my old terminal theme look back
this is stupid
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. mili3oy 4/22/12 6:24 PM
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. yeepat 4/22/12 7:17 PM
Sign up for a New Account - www.microsoft.com/switch - Switch to Hotmail® Today. Check out a Demo & New Features!   The newest ad in my gmail.  Nice work Google  what were you thinking?  I am blinded by my mail.  So, uncomfortable!!!
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Legacy2000 4/22/12 7:41 PM
Sarah, I am adding my voice here simply because I know you do listen to the community.

I am not going to repeat the specific concerns I and others have mentioned here and elsewhere - I'm sure you've got a good grasp of what folks are complaining about. I am going to ask that the design team look past the tone of some of the comments (after all, we know how folks can get real upset about these sort of things), and take the complaints seriously.

Many of us are finding significantly reduced functionality and ease-of-use with the new UI, not to mention what seems to be a significant additional strain on resources. It's not just about the new look being ugly.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. imgalt 4/22/12 8:01 PM
Sarah,
I've just joined this group (something I've not ever done), in the hope that Google will address the reduced functionality the new look imposes on users.  

In short, the new, wider left margin, which apparently cannot be adjusted, makes routine navigation awkward.  On my HP EliteBook, I now must tab or otherwise hunt for the "send" button when writing messages and scroll down and tab right to find the vertical and horizontal navigation bars when in the "inbox view".  

If you are managing a couple of hundred messages a day, all these extra keystrokes add up to wasted time and occasional errors.  

With thanks,


Bernie

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Lee Majors 4/22/12 8:02 PM
well said, thank you.

On Sunday, April 22, 2012 10:41:23 PM UTC-4, Legacy2000 wrote:
>snip<

Many of us are finding significantly reduced functionality and ease-of-use with the new UI, not to mention what seems to be a significant additional strain on resources. It's not just about the new look being ugly.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. dlest 4/22/12 8:10 PM
Agreed!!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. sleeplessbooks 4/22/12 8:45 PM
Hawkeye: You're not gonna help us get anywhere if you're gonna troll like this.  If you want to share your (constructive) thoughts, then please do so -- but it's not going to work if you just get Google staff & top contributors mad at you like that.  I think that he would have *some* influence, so wouldn't it be nice to stay on his good side? (Hint: Yes, it would.)
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. timtimtimtim 4/22/12 9:56 PM
I thought I was only one of a few that was dissatisfied with google.
And no, sleepless, we shouldn't have to grovel to get back to the old look.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. timtimtimtim 4/22/12 9:58 PM
I have opened a gmx account. If nothing changes back, my google account will go byebye.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Eye Strain 4/22/12 11:08 PM
I wouldn't mind the new look if it didn't cause eye strain and headaches.  It would be nice if the 'new look' was easier to use than the old one and more efficient.  One of the problems with the 'new look' is the loss of functionality and efficiency.

I've spent about an hour playing with the settings in a vain effort to stop the eyestrain and avoid a headache and it's the default setting?  Seriously?

Eventually I found out that I can use the HTML look to get the classic view but without the standard's functionality.  It seems counterproductive to force users to drop some your products features to avoid eye strain.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. googlegroupuser15823 4/23/12 12:56 AM
The new look makes me dizzy.  Why was the new look forced on us?
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Nitin uprit 4/23/12 3:18 AM
where is old look of gmail...???most of the user don't like changes...
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Gypsy873 4/23/12 10:42 AM
I will not continue to use gmail with the new look.  It hurts my eyes with every theme I have tried.  My labels are not clear and I have to squint to look for pertinent emails.  Google, if your whole reason for existing is to make money thru advertising then this is a mistake on the magnitude of the netflix fiasco.  Please change back to the old look, otherwise I'm leaving and I'm sure you will make some email start up company very happy at the opportunity you have given since tons of people will now be looking for an alternative.  
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Gypsy873 4/23/12 10:49 AM
The whole point of these interfaces is to be "user friendly", you had a perfect layout before, what in the world were you thinking??????  NO ONE wants to click around fixing margins, who in their right mind would take the time, and your high contrast option is a joke and hurts my eyes.  CHANGE IT BACK!!!!!!!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. clockworld 4/23/12 10:55 AM
I also hate the dynamic page layout... it is more efficient for me when inbox page static, I do not have to move a mouse to see when new emails arrive with labels that bypass inbox.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. diannecp 4/23/12 11:07 AM
I'm adding my voice to the "this is horrible" chorus. The "high-contrast" theme is no better. What were you guys thinking? This is like going from Windows 7 back to DOS . . . seriously. I've converted many friends to Gmail over the years and now I feel like I want to look for something else. It doesn't matter whether something "doesn't work" technically, or just is hard to use (low contrast, visually unappealing, etc.) Much of Gmail's stellar functionality over the years is being called into question and/or diminished with this change and it is disappointing . . . because Gmail users have probably been the reason for the popularity of other Google products.
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. jimunhappywithnewlook 4/23/12 1:26 PM
what a dissappoint and disaster. the new look SUCKS. gmail was such a superior email system and now Google and made a huge mistake. No one likes it. it SUCKS, nothing works, I have all kinds of problems, I have spent hours trying to read up on how to fix them, wasting my time. Good job google!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Sarah 4/23/12 5:26 PM
Hey Legacy2000, thanks for being a voice of reason here.

We do take this feedback seriously; that's why we darkened the lines between messages, made the toolbar buttons more opaque, added the high contrast theme, added the option to put words on buttons, extended compact density to apply to conversation view, and fixed a number of other issues. We know there is more to be done, such as more theme options.

We're not going to keep the old look, but do you have additional specific suggestions for improving the new look? There are some that we've talked about but don't have a good solution for yet, and there are others that for various reasons we've decided not to implement at this time. I'd love to hear about any more specific usability problems you are facing right now, ideally if you have been using the standard version for at least a week or two already (because we know there is a learning curve as you adjust to the changes which makes Gmail harder to use in the short term -- for example, when I traveled in England recently, I found it very hard to drive on the other side of the road at first, not because it's worse but simply because I kept looking in the wrong places for my mirrors, gear shift, etc).
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. juhda2009 4/23/12 5:35 PM
Please stop changing my gmail to the "new look".  I don't like it at all and I'm close to closing down gmail and switching to something else, b/c of of this. I like the older look better. H
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hatenewyoutube1 4/23/12 5:36 PM
On Monday, April 23, 2012 5:26:45 PM UTC-7, Sarah wrote:
> Hey Legacy2000, thanks for being a voice of reason here.
>
> </div>
> We do take this feedback seriously; that&#39;s why we darkened the lines between messages, made the toolbar buttons more opaque, added the high contrast theme, added the option to put words on buttons, extended compact density to apply to conversation view, and fixed a number of other issues. We know there is more to be done, such as more theme options.</div>
>
> </div>
> We&#39;re not going to keep the old look, but do you have additional specific suggestions for improving the new look? There are some that we&#39;ve talked about but don&#39;t have a good solution for yet, and there are others that for various reasons we&#39;ve decided not to implement at this time. I&#39;d love to hear about any more specific usability problems you are facing right now, ideally if you have been using the standard version for at least a week or two already (because we know there is a learning curve as you adjust to the changes which makes Gmail harder to use in the short term -- for example, when I traveled in England recently, I found it very hard to drive on the other side of the road at first, not because it&#39;s worse but simply because I kept looking in the wrong places for my mirrors, gear shift, etc).</div>

so if you don't have a good solution for stuff why are you forcing us to use it. Old gmail was fine. Give It Back.

Give it a week? IT WONT EVEN LOAD CAUSE YOU SHIPPED AN UNTESTED PIECE OF TRASH
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/23/12 6:00 PM
Come on!, with all the respect, are you the gui design leader or at least have gui design knowledge? I'm not talking about programing or draw, I mean GUI DESIGN.

"Learning curve"? really?, you do understand that we are not talking about change resistance right? or themes.

Do you understand that buttons that disappear is a horrible basic amateur gui design anti-principle? that has its basis in hard cognitive psicology, and human vision and behavior?
That the button should be grissed out/fade out but not remove it?

"driving in england" really? do you understand that by gestalt theory (you can object with another computer vision theory if you wish), different concept should be separated following basic (again, very basic and with few debate) design approaches? like color, borders, orientation?.

Do you understand that red color for default by the action button is again most desing color rules?
That red color should be used (we may dissagree in china or some assian countries) to indicate a strong warning and avoid!!!, compose with red? really?
("Oh there is a theme to change it!!!", again, default, really?)

Do you understand that now my labels panel dance and I can not know if I have received an incomming no in-box direct to label message at least I expand my labels?
Do you understand that auto-moving without a reason interfaces are again, design principles?

Do you understand that we do NOT want MORE THEMES.

Do you understand that previous style accomplish all or most (and more of course) principle design and rules?

Common people! you are google!!! trillions of dollar a year!.
Haven't you a interaction-person-computer engineering department?
Did you fire the last leader or something like that?
Did you hire you boss's son or daughter?
What in the world happened?

It is not about taste, it is not about learning curve, IT IS NOT ABOUT THEMES!!!.
Please, first fire the one that approve this, then hire the old one, then fire the one who fire the old one.

Sorry about my english, I'm not a native speaker.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. timtimtimtim 4/23/12 6:05 PM
As I said before (didn't post tho).
The footpath was like a clear sailing freeway, very smooth. We didn't anticipate it would turn into a dirt road with potholes.
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Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. timtimtimtim 4/23/12 6:11 PM
I've never been bothered by the small ads. The worst part of this is the contrast. It's too white. More contrast only makes it whiter! Don't you get it?
Plus the background comes through (though faintly) and makes the text difficult to read.
You keep telling us that there will be more themes, but this has been going on for months, and I don't see any improvement.
Ignore your base and go the way of the Edsel.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/23/12 6:27 PM
Come on, don't be dramatic, it is nothing terrorist.
The only fake flag here is the nepotism to hire someone that has nothing of experience and knowledge as the leader that takes the final decisions!.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Rosie62 4/23/12 6:31 PM
REMOVE M
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Legacy2000 4/23/12 6:34 PM
Sarah, with all due respect to the powers that be (or power that is, as the case may be), a lot of the problems being pointed out have been expressed by many users over the past several months, and so far, the only real improvement I've seen to the new UI (and that's what it is, not simply a new look) are the density settings and the option to keep text buttons instead of icons.

To have taken away the option to keep classic Gmail when there remains so much tweaking to be done is a disservice to users, plain and simple - not everybody wants to be beta testers. Note that Blogger has not yet taken away the option to use its old interface because it is aware that there are still a lot of bugs to work out in the new one. I am at a loss to understand the rush at your end of the plex,

If you look around the forums, you will see a fair number of complaints from people with reduced vision - I won't go into detail, as I am sure you have read many of them already, but that those particular issues do not seem to have even been considered by Google is disturbing indeed. I have mentioned other issues regarding reduced functionality, particularly with respect to the Labels and Chat lists (see my exchanges with Jean elsewhere here). And despite the protestations from some (doubtlessly with the latest equipment), the new UI is a greater strain on resources, something that seems to be common to many of the changes across the googleverse (the forums and G+ to mention a couple of others).

Again, it is not simply about the look - most of us could live with the ugly. We might grumble for a day or two, then grudgingly accept it and move on. The flood of complaints on the forums (which is well beyond anything I've seen in two and a half years) is about the loss of functionality and ease-of-use, and every time someone suggests that themes are the magic answer, someone shakes their head in wonder and says, "They just don't get it."


Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. lokicat 4/23/12 6:42 PM
I want the choice of a retaining the Old format.  This hurts my eyes, too.  It's awkward.  Give people choices and you'll have them as loyal customers.

Gretchen Robinson

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/23/12 6:54 PM
Sarah:
While I personally appreciate you semi-monitoring and responding to these group complaints, I do not think you should diss us all by saying one person is the "voice of reason".
In all of our opinions, we are all the voice of reason (though admittedly some are more in-your-face and rude than others).

Listen to us:
The new format is a majorly flawed design for any number of reasons:
1.  The contrast is very poor, no matter what "theme" you force us to use.  It is difficult to see the difference between the very light grey of a "read" email from a "white" unread email.
2.  The side bar with the new shrinking and expanding menus is impossible to use.  First of all, it jumps all over the place;  there is reduced place for it to display its titles because of the presence of scroll bars (thus eliminating the number of unread emails i a given label category);  You cannot find the list of frequent contacts nor the chat function without getting seizures from the jumpiness.

3.  Compose:  There is a single send button at the top of the box, rather than a logical place below where you end the email.
4.  Reply:  It is finnicky, but very choppy, and not at all the ease of buttons that used to exist
5.  The drop down menu of "gmail/contacts/tasks" is very much a pain to use rather than a simple button click (similar to the drop down which requires 2-3 mouse clicks to sign out).
6.  The absence of different colors for responders in a conversation is a big step back from its previous design
7.  The absence of a color/blue frame around the mail box makes it difficult to even see and distinguish between areas on the screen.

These are just a few of the problems.  Basically, you are defending your company (understandable) but when you dismiss our complaints as "you'll get used to it", it shows us that you are not understanding what it is that we are really asking for, and not really hearing us.  That is almost as disheartening as the change that google is forcing upon us.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Rosie62 4/23/12 6:56 PM
PLEASE REMOVE ME I DONT WANT TO KEEP RECEIVING THESE ENDLESS EMAILS!  MY INBOX FILLS UP WITHIN MINUTES AND I DON'T WANT THEM!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. nzjacinta 4/23/12 7:12 PM
Yep, not the nicest display. My concern it that I'd just like it to work and display nicely (characters appearing over others, etc) just like the OLD version!!!!

Why have they even bothered with having a help forum, when they've basically said "tough s&*t, get used to it.

Basically our only option is to try and help each other out (which I don't have a clue!) or do I dare start using my hotmail account again!

Come on Google & listen to the users!!!!
This message has been hidden because it was flagged for abuse.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/23/12 8:24 PM
Because sometimes when I hit backspace it goes back one page!

Backspace is the keyboard shortcut for the back button in your browser.  So if your mouse is not focused in a text field (or it looses focus for some reason) then backspace == back (previous page).
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. sk88 4/23/12 8:33 PM
definitely ,the old look is better.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bladestewart 4/24/12 7:05 AM
Yes, yes I agree! I hate the idea of having to learn a new system everytime marketing gets bored and wants to change things. If something works and works well why change it and alienate people like myself.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. I_Resent_Gmail_Now 4/24/12 7:18 AM
I am VERY angry about being forced to have this product change.

I resent it.  I reject it.  I do not want it.  I didn't ask for it.  I don't like it.  Do you understand, Google?

Let me explain where we go from here:

If I am not satisfied, I will remove myself from all aspects of this service of which I have been a consumer for more than 10 years.  I will find another service.

I am not interested in your complicated links and instructions about "customizing" an appearance for a product that I don't like.  I LOVED IT THE WAY IT WAS.  Why do you think you can waste my time without concern?  I don't want to spend MY TIME researching how to use a system that worked fine before you changed it.

Give me an option to reverse the process or I will find other search engines, email service, etc. to use because I will have become too irritated to use anything from Google, let alone look at the logo.

I hope that others will also join me in expressing their dissatisfaction.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. DaviGmail321 4/24/12 8:31 AM
Here's an idea. Based on what cakeller98 said - go to http://support.google.com/mail/bin/static.py?page=suggestions.cs and instead of picking one of the existing suggestions, select (via "I have another idea" drop-down box) Interface and Settings >> Gmail Interface >> Appearance >> then in the text box, type in Option to select old look.

Will that work? I don't know, but it is another avenue for us to express our "suggestions", since Sarah Price and Doree V. appear to be unflinching in their disdain for our wants and desires.

Also, I'm seriously "at a loss" as to the reasons why they (the gmail team) are spending so many man-hours "tweaking" this new look (to look like the old look), instead of offering the option to revert back to it to those who desire it.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. clueboy37 4/24/12 11:41 AM
Sarah you're welcome to continue to work at Google as long as it retains enough customers to pay your salary.  Right now none of your customers feel like you are listening because you are doing NOTHING to fix the problem that you created.  And being mean to Hawkeye-X is uncalled for.  Perhaps you need to go to customer relations training before you start posting to these boards.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. clueboy37 4/24/12 11:48 AM
Sarah you do realize that England is one of the only places in the world that drives on the "wrong" side of the road, correct?  I wouldn't hold them up as a shining example of embracing change considering they can't drive on the right side of the road like the rest of the world, use the metric system, use Euros or a calendar like the rest of the planet (USA excepted, of course).

Change can be good, but change for the sake of change is bad.  You had several working, successful products and you've destroyed them with poorly thought out designs and features.  You continue to ignore your users and customers.  I've already replaced reader and gmail, next up docs and search.  Bing is look more and more attractive every day.

The changes you implemented recently to your design process are creating very bad designs.  You need to stop using this method and go back to what you were doing before.  Otherwise you are going to drive away all of your users, which means no more search and no more ad revenue.  Then you beg Microsoft to buy you at a reduced stock price, oh, wait, that was Yahoo.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. jeanne8617 4/24/12 12:15 PM
Right on, the backgrounds offered are either too light or far too dark. It's so hard on my eyes.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Gcrazy 4/24/12 1:09 PM
I agree, the old look was much more easy to use.
Never change a winning horse, Google !

It looks like stupid engineers who made it bad, so that they create extra work.
Throw out those stupid engineers, Google !

Remember Windows Vista.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. ericawsc 4/24/12 1:16 PM
The high contrast version is ugly as E$#@% and STILL the "reply" is so dim it looks greyed out.

I don't want to "transition" to the new look. My fingers and eyes are never going to work better than they do now. It is too hard to read and the scroll bar is too thin.

There aren't enough options for me to find a way to make this work. If gmail doesn't revert soon, I will be looking for a new email provider.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. ericawsc 4/24/12 1:39 PM
And let me add that I have been a gmail user from way before when it was in beta testing and I have for years recommended gmail to everyone who would listen. I have just insisted that my associates switch to gmail. I guess I will be having them switch again.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Sarah 4/24/12 5:06 PM
Hey hardtousegmail, thanks for the specific feedback. I want to briefly clarify, I feel you may have misread my comment to Legacy2000. I deeply appreciate all who take the time to share their feedback so we can make Gmail better. I called out Legacy2000 specifically as one (of many) who helps bring clarity to these discussions by trying to bring it back to the core issues.

We've discussed all of the feedback that you mentioned, except I'm unsure what you mean with #4 (Reply) -- could you clarify?

Two quick notes: for #6, the colors have moved into the icons/avatars, and for #7, I find that using a colored theme creates a frame around the messages.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. DaviGmail321 4/24/12 5:48 PM
So, what's the point here Sarah?

We're not going to keep the old look, but do you have additional specific suggestions for improving the new look? There are some that we've talked about but don't have a good solution for yet

Jobs for folks to continually tweak the "new look" so that it resembles the "old look"?

Is it too hard (or "gasp", incomprehensible) for the "planners" of the "new look" to admit making an error, and thus returning (to those that want it) the option of using the "old look"?

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/24/12 7:16 PM
Sarah:
Thanks for the feedback to me.
In reply:
 The new Gmail interfaceIn these pictures, there is a blue relatively thin frame around the email portion on the "classic version" but still an easy to read background of the surrounding words.  With the themes you have referred me to, the entire side and top are colored in, and it makes for a really poor interface with very poor contrast.  Additionally, look at how easy it is to see the read e-mails even on this small garbled pictures.  Try that with whatever grey color google has placed instead.  It is very poor.  The white and blue themes are included to show the stark difference (and in my opinion, much much poorer design).

If you use classic theme, there is no frame around the email section which makes a very awful experience.
With the avatars--that is totally distracting.  First off, the icons/avatars are larger than the text of the name which makes for wasted space when looking at more than 1-2 emails in a conversation (and then google just clumps them all together between the first and most recent which is also bad form).  In fact, I do NOT want to see avatars in the individual emails--that should be a "turn-on/turn-off" option in labs or settings.  That is just a bad decision.

The reply didn't initially have a "send" button on the bottom of the email type space, but it has reappeared.  I don't know if that was a small bug on my end or a real fix.  The box surrounding the area in which you type is very pale grey and again, is not at all clear that you type in the middle.  The older version was more straightforward.

Regarding the side left:  There are scrollbars using up valuable space which partly blocks the labels for folders, names of contacts, and other links/tasks.  Each thing you put your cursor over, automatically takes over and starts scrolling up and down, displacing other information.  This is a major change from before when it was always displayed and all you needed to do to see it was to scroll on the entire page.  You didn't have things jump up and down depending on where your cursor was, and then continue to have to hunt for the specific person/folder you were looking for.  I use the "send SMS" quite a bit and now I constantly have to scroll for it, blocking my other useful info.  Do people really want this?  I would think not.  It is awful utilization and tiring because of the constant wheeling on the mouse.  Not to mention if you are using a notebook with a limited screen size...

Will include more things later but this is answering your statements.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/24/12 7:41 PM
I'm the only one that realize that a trimillion company is fixing and creating a whole redesing broken, by asking a punch of users "what should I do".

Really?

I don't critic that the user is able to contribute, but the things that hourtoseg, I, and other users are saying are basic desing principles and obvious mail gui artificats.... that... already exists in the previous versions! Yeah!.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. effenberg 4/24/12 9:21 PM
I want the old look back. I dont like the new one at all. It is confusing for me, any color I use. Not always changes are good.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. NikoSilver 4/25/12 3:44 AM
Sarah, you asked: "We're not going to keep the old look, but do you have additional specific suggestions for improving the new look?"

My reply: YES! I have one SUPER suggestion for improving the new look: Make a "theme" or a "skin" or whatever you guys call the beautiful things you do, that matches the OLD LOOK as much as possible!!!

How difficult can that be? I bet it's easier than having to reply to a zillion unhappy users!

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/25/12 8:36 AM
Sarah:
A few more things:
When I hit reply, it does not always jump to the "reply box", but rather it appears below my screen and I have to scroll to it.  The reply box is also faint grey at best and difficult to distinguish from the rest of the greyishness/whiteness.  It is a definite change from before and not a positive one.

Also:
The stars--did they get rid of some of the stars or change the order or the icons?  They are much different, and much less useful also.  Why in the world would those have changed?

These icons next the names are totally distracting, annoying, and out of place, screwing up the spacing big time.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. EdyJ 4/25/12 9:51 AM
El martes, 24 de abril de 2012 03:27:40 UTC+2, voskyc  escribió:
> The only fake flag here is the nepotism to hire someone that has nothing of experience and knowledge as the leader that takes the final decisions!.

You are talking about Larry Page, aren't you? Because if this "revolution" doesn't come directly from him (he became Google's CEO in 2011), then it surely comes from someone at the very high levels of Google's hierarchy.

This post from ECOTech is a great explanation of what's going on:
http://productforums.google.com/forum/#!msg/gmail/wzfAE1xsZsw/F4xh3AcEMtAJ

My feeling is that the directives for the "new look" (as well as the other many questionable decisions) come directly from the top management team. So Sarah, the GMail team and the other Google teams have their hands tied and have no choice other than doing what they are obliged to do, but they cannot really do anything for us, their users.

Unfortunately Google seems to have changed from the "don't be evil, give users what they demand" to the "ensure users do what I want them to do, and you can be evil for that".

Success makes important people believe that they cannot fail. Think about IBM.

Fortunately, this is an excellent opportunity for other companies that really listen to the users and give them what they demand.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/25/12 10:12 AM
The following post is quite interesting and explains the actual google situation, it was created by "ECOTech" user (not by me) and came to me via "EdyJ", thanks both.

Next the post, link tor original thread can be found at the end, enjoy!:
 
------------------------------------------
@amol and  worldsoldestman et al. (sorry for the long post…)

I think the origin of the problem is mainly Facebook. The company has been growing at astonishing rates and Google's management have been losing engineers over the past few years, attracted by how much they could earn through stock options, precisely what attracted people to Google in the early/mid 2000s.
That's why Google raised all salaries by 10% starting from Jan 1st 2011 and has made extraordinary counteroffers to his best employees.
I remember reading an article more that 1 year ago about a guy who had received an offer from FB:

"One recent Googler, we’ve confirmed, was recently offered a counter offer he couldn’t refuse (except he did). He was offered a 15% raise on his $150,000 mid level developer salary, quadruple the stock benefits and…wait for it…a $500,000 cash bonus to stay for a year. He took the Facebook offer anyway."

Not that he was going to be paid as much by FB, but he knew he could get millions after the IPO with stock options.

And precisely this is the second point, this year FB will probably make a $100 billion IPO and this has made Larry Page drool...

The problem is that everything else has become secondary, or rather instrumental to his social strategy aimed at making Google a leader in social networks. Arguably, the results so far haven't been much better than what Microsoft has achieved in the search engine market with its Bing… (after failing to take over Yahoo, which itself is a now a fallen star).
But Mr Page is extremely determined and he is convinced he will succeed. So he launched the new look to unify its products, eliminated plenty of them, created SPYW to favour G+, is changing the privacy policy and who knows what else is in the pipeline.
What's wrong with that?
Well, a few things.

First, Google has based his success on "don't be evil" and as some of my posts (including links and videos) and from other longstanding posters here have shown, they have betrayed this (reducing users' privacy, lying about SPYW, about the new look etc.)
Another mistake is precisely not listening to their customers. Well, you can believe that your customer do not understand your strategy and will be proven wrong. But this is not the point.
The point is that the social strategy could be implemented without all this uprisings by showing your users that, even if you will not change your strategy, you care about them.
How do you show this?
Well, one thing, is precisely don't lie, be transparent. Google is showing a big lack of transparency here. While I can understand, to some extend, that they don't want to show their statistics, when Sarah (is obliged to) say I will pass on your feedback but I can't promise I can even say if it has been rejected or not (as if I do you will ask why and I can't answer), how can people feel?
What's more many of the changes asked for do not (or at least do not seem to) have a material impact on the new look and even less on the social strategy as a whole. People like me and several others that have read every single one of the 820 posts of the previous thread and of the almost 1000 of this one, by now understand Google strategy and don't come here as many do every day asking "please keep the old look" etc.
They don't even ask that the avatars in conversations are removed, they waste space but are a core element of Google social strategy.
What they are just asking for are small changes to correct some issues that can have a relatively big impact on productivity. Many people have been trying and testing the new look intensively and they cannot get used to it and the reason is that there are objective issues with the design of the new look. And still, after the initial (poor) high contrast theme, they have done nothing, while receiving a lot of detailed feedback. I am creating a small website where I describe these issues with pictures and screenshots (you know a picture can speak more than many words...) and I hope it's ready before the next hangout.
If Google doesn't even care about correcting these issues, it will show people that, contrary to what Sarah said, their focus is definitely not on the users.
You know, there are many reasons why I don't like Microsoft, I don't like Facebook and I don't like Apple.
I will not go into details on why here, but I am sure many of you have reasons not to like at least one of these 3 giants.
Over the years I have come to like Google. I adopted Gmail and no longer user my hotmail account, and have pushed all my family and friend to adopt Gmail, I bought an Android phone (I don't like the way Apple closes itself in its world and considers the rest of the world as irrelevant), I started using Chrome, together with Firefox (which had always been my exclusive browser) and though I am not a social network guy, I was happy to know that there was going to be an alternative to Facebook.
Over the past few months Google has made me change my mind, because they have changed. As a very interesting website I will post about here in one of my next posts says, when you control 80% of all searches you no longer need to play fair... However here they have shown disrespect for their users (not just their competitors), they have been lying, put simply they have shown they just don't care about us. Now I will be using more Microsoft Outlook, I have cancelled the G+ account I had created, I will not buy and android tablet, as I don't want to be spied by Google in whatever I do (I am actually thinking of buying the new Ipad3 when it comes out….), I am going back to Firefox. The only things I will keep: search, but not logged in, so they can spy me less, but I have added a link to Bing when I don't want to let Google know what I am searching…, Google news, but I now also have Bing news (yes, they have this too) which I use when I think that Google news might be skewed, and Gmail, but as I said mainly via Outlook and with the old look script when I access from the web. This reaction, which is probably that of many dissatisfied Google users, could have been avoided, while at the same time implementing successfully the social strategy, with just some (small) efforts: listen to your users (remember Steve Jobs...), respond to them and above all don't lie to them (they understand when you do...), in other words, show them you really care about them...
--------------------------------------

Original link:
http://productforums.google.com/forum/#!msg/gmail/wzfAE1xsZsw/F4xh3AcEMtAJ
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. donxymon 4/25/12 10:39 AM
What part of the constant stream of peopling asking to get rid of the space wasting, always blank, icon pictures, and bring back simple colors, is that difficult to understand?  Why do you keep deliberately trying to mislead people about how much, or rather how little, you are listening to feedback?  I get that you are desperate to trick people into using G+, because you care more about your bonus, than you do about the people that actually use GMail.  What I don't understand is why you can't just be honest.  You aren't getting rid of icon pictures and going back to colors, no matter how much people complain, because it interferes with the goal of blurring the line between the two products.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Amamiya 4/25/12 10:58 AM
by Sarah,

>We do take this feedback seriously;


>We're not going to keep the old look,

Philosophy 101 : This is a good example of a "contradiction."

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. nikola.obreshkov 4/25/12 2:30 PM
Sarah, if the google gmail team creates a theme that looks exactly like the old one then everyone will be happy. I think this will be fair especially after the google single-minded deed!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Customer2 4/25/12 2:56 PM
Yay! What a novel idea to let us have the old look as a theme option ;) I don't like the new look or any of the themes Google wasted their time developing. I told them when I pressed the gear and "revert to old look temporarily" why I didn't like the new look. Apparently they don't care. I knew they were sneaky when I noticed the word "temporarily" in the choice. But, that's okay because other companies who grew fast on the Internet no longer exist because they lost their user base. We do have options for free email accounts. I will choose one who uses words for simple tasks like "DELETE." I used to say "Google is my friend." But, alas... no more.
This message has been hidden because it was flagged for abuse.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Amamiya 4/25/12 3:17 PM
Thanks, it works like a champ!!

Let's give them more feed back (even though, they won't care but...).

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Sarah 4/25/12 6:01 PM
Thanks for the feedback.

hardtousegmail -- I am not sure about your stars in particular, but check the Settings > General page to choose which stars you want to display.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Lee Majors 4/25/12 6:30 PM
On Wednesday, April 25, 2012 6:03:15 PM UTC-4, The Tattooed Saint wrote:
> Here&#39;s your fix, Customer2 - until Google breaks it. <a href="http://qwerjk.com/revert-gmail" target="_blank">http://qwerjk.com/revert-gmail</a>
> </p>

You're most definitely a saint, cheers!!

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. voskyc 4/25/12 6:48 PM
Oh my gooooooooddd, the humanity!!!
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. DavidVance 4/25/12 8:04 PM
Sarah, your reply is well intentioned, but useless.  There are no ways to return the new look to a functional look.

They need to change the current look to make it look like the old look.

The current one is not only aesthetically disgusting, but it is literally unusable by me.  I've abandoned gmail and will not return until this problem is fixed.

I suggest everyone do the same.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Legacy2000 4/25/12 8:49 PM
Make a "theme" or a "skin" or whatever you guys call the beautiful things you do, that matches the OLD LOOK as much as possible!!!

There are two possibilities here.

One is that Google does not have the expertise to create a theme that would mimic the look, functionality, and ease-of-use of classic Gmail, which is not a good sign at all.

The other is that they do have the expertise to do this, but just can't be bothered to do something that would show its consideration for many long-time loyal users, which is an even worse sign.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. yorkytime 4/25/12 9:06 PM
hurts my eyes too.  And gives me a headache.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/25/12 11:27 PM
One is that Google does not have the expertise to create a theme that would mimic the look, functionality, and ease-of-use of classic Gmail,...

Since themes are about colors, not functionality, I think you already have your answer:  it's not possible to mimic the old look functionality with a theme.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Notes+ 4/25/12 11:30 PM
Any chance that the old look can be brought back? I dont think the new look is very popular, do you?
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. EdyJ 4/26/12 12:21 AM
The Tattooed Saint wrote:
Here's your fix, Customer2 - until Google breaks it. http://qwerjk.com/revert-gmail

OMG, THANK YOU!!!

My beloved High Score theme... You can't imagine how much I've missed you...
(*.google, don't even dare to mention me the High Score Bullshit... oops...Theme of the new bullshit... oops...look)

I'm happier today. Really.

Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. Customer2 4/26/12 2:55 AM
Dear FaveDave,

Unfortunately I can't abandon gmail because this is my school account. Yes, the school pays for gmail for a large and fast growing number of students. I even have a gmail account with their school name which was forced on me if I wanted to take my classes there. The courses  were reasonably priced and it is all on the Internet so I can work on my course requirements anytime. I have already registered a new personal account elsewhere and it's quite nice. Ever heard of gmx? I wonder if they sell stock. I do have some funds to invest at the moment. But, until I finish my BSN I am stuck here with this childish design that has no words and only photos on their buttons. The buttons have those childlike pictures that a child can read. I so hope children don't have the right to read stripped away from them as well. Did you know that one way to destroy a society is to remove their language? You might want to watch a youtube movie about kymatica. It's quite interesting too. Perhaps big brother is closer than we know. But, I will continue to read about the misery, anger, and open  hostility regarding Google's refusal to give us at least a "theme that looks and behaves like the old look." Could that be so hard? I prefer simple elegance to bright gaudy colors, and especially the hospital white. You see I am a nurse and white reminds me of work or One Flew Over the Cuckoos Nest. sighs
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/26/12 9:40 AM
Could that be so hard?

Yes.  The new look is a lot more than just different colors.  A theme will not support all those differences (to get the old look).
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. munsterr 4/26/12 11:16 AM
I have mailed Google re new look and as yet waiting the reply, there are so many glitches, if you get a conversation going after 3 mail you cannot see the bottom of the mail, ditto if they have several people in the mail address.
Also on the left the text overlaps to the point of not being legible.
The icons hide the send button at times and the colour is dreadful and hard to see unless you have perfect vision, glad to see a few with similar problems,
I have two accounts and switched one to basic which is thankfully like the old Google, but help I cant seem to change my other account, hate really hate it..
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. munsterr 4/26/12 11:17 AM
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. bkc56 4/26/12 11:35 AM
Also on the left the text overlaps to the point of not being legible.

That is a clear indicator of the compatibility mode being enabled in IE.

Compatibility Mode:  http://mail.google.com/support/bin/answer.py?hl=en&answer=181472 (for some people adding google.com and then disabling it works).  Be sure to Uncheck the 3 options at the bottom: "Include Updated Website lists from Microsoft," "Display intranet sites in Compatibility view" and "Display all websites in Compatibility view."  And make SURE to restart your browser.
Re: I much prefer the "old look" to the new look. The new look has too much "white" and/or "light-colored" areas and hurts my eyes. GMAIL STAFF-Please find a way for those who prefer the "old look" to able to maintain that appearance. Thank you. hardtousegmail 4/26/12 11:53 AM
Well, for now I am trying to look for alternatives, since gmail/google doesn't seem interested in making their systems user friendly.  I am playing around with email readers (not outlook though which I hate).

I have tried thunderbird, sparrow on a mac, and now vmware zimbra.  In this way, I get my email, get conversation views, and do not have to go to the ridiculous interface.  This may hurt google, too, because now all my hundreds of mouse clicks per day on their sites (with their advertising) are now gone.

I am still looking for a good alternative.  I have tried hotmail but do not like it.  yahoo mail got ruined a few years ago with their redesign.  I have heard about inbox.com and gmx.com but have not signed up yet.

Any other people with experience?
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