Catégories : Learn tips and tricks : Reading and Receiving Messages : Safari :

trying to log into google imap account failed verify username and password

Affichage de 14 messages sur 4
trying to log into google imap account failed verify username and password Laura Pasquale 06/02/14 09:17
Please help
 just got a new iMac, and have been able to access my gmail for 2 weeks until today.   I am able to send messages but cannot download incoming mail, on the iMac but can on android phone , iPad and  work computer(hp).

The "connection doctor" in Apple Mail shows an intact connection to smtp, but gives the error message: "Trying to log in to this Gmail IMAP account failed. Verify that the username and password are correct." The user name and password are absolutely correct, and I have no problem accessing Gmail via the web or my android phone.

I have checked and double checked all of the settings, and they match Gmail/Apple's recommended settings, but still not working.

A "telnet" test said "connected to gmail-imap.l.google.com."

Operating system : Mac OSX 10.9.1
Program and version you use to access Gmail (safari)
Your antivirus software (i can't find its a new computer so thought it came with it)

Re: trying to log into google imap account failed verify username and password Laura Pasquale 06/02/14 10:27
more info....if i go inot google i can access gmail form there fine, it just is not updating when i click on the postage stamp, if this helps
Re: trying to log into google imap account failed verify username and password wdurham 07/02/14 00:53
The "postage stamp" is the icon for your Apple Mail client app. 

If you have set Apple Mail up correctly or allowed it to self-configure, then you may simply have to re-verify your client's access via the web. To do that:
However, if you use 2 step verification on your GMail account, don't forget that you will also need an application specific password for your client/device. See http://support.google.com/mail/bin/answer.py?hl=en&answer=1173270 for how to do that

If none of these suggestions solve the problem, make sure your client or device is not checking your account more often than once every 10-15 minutes. Over-frequent access will generate repeated requests for your password and could cause rejection of your log-in. 

See the reference



Re: trying to log into google imap account failed verify username and password Laura Pasquale 07/02/14 07:44
thanks this worked, it was the 2 step verification holding me up!