Categories: Report an issue : Account Access and Safety : Google Chrome :

My sister is accessing my account and changing the password using my old password.

Showing 1-2 of 2 messages
My sister is accessing my account and changing the password using my old password. ashvnee 5/21/12 10:28 PM
My sister is accessing my account and changing my password.

One day, when I open my account, it did not open and displayed 'password is wrong'. I was shocked. Then my sister laughed at me and gave me a password to open my account.
I thought, she stolen my password and changed it.
So I changed my gmail account password.

After a day, when I open my open, it again displayed 'password is wrong'.
Then she gave me a new password to open my account.

After this only, I found without knowing my password, she is accessing my account and changing it.

Then I found how does she accessing my account.
Really I wonder and I feel there is no use for me to change my password often.

She knows my old password.
When she type this password and hit enter, a link 'Didn't change password' is shown.
By following the link, she reaches the recovery options 'most contacted email address', there she gives her email address.
Then a link is sent to her email address. Using that link, she is accessing my account and changing the password often.

Please, suggest me a way to provide more security to my account.

Re: My sister is accessing my account and changing the password using my old password. bkc56 5/21/12 10:37 PM
See the following article about how to re-secure an account that was compromised:  http://gmailaccountrecovery.blogspot.com/#security  (When you reclaim Your Account).

You may also need to scan your computer for keyloggers or other malware.

* LavaSoft Ad-Aware - http://www.lavasoftusa.com/
* Spybot: Search & Destroy - http://safer-networking.org/en/index.html