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All incoming and outgoing email going to trash

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All incoming and outgoing email going to trash pkg18 6/25/12 10:28 AM
I am on a Macbook using OSX 10.6.8. I accessed my gmail account through a Java supported system using a Motorola phone on the Boost system. Since doing that all of my email is going into trash.

I have checked all of the settings on the account. There is no reason, using the settings available to me via my Mac that mail should end up in trash.

The problem with the Boost/Java system is that it is down and Boost will not fix it. I am going to be switching carriers in a few hours due to their lack of action about this issue and a customer rep. actually agreeing with me that I should switch carriers.

But here's the thing, I cannot access the settings through my phone anymore.

How can I fix this problem?

Re: All incoming and outgoing email going to trash bkc56 6/25/12 11:15 AM
Look in Settings->Filters and Settings->Forwarding.  Is there anything defined?

Do you access your account with an e-mail client (Outlook, Thunderbird, Pocomail, etc), phone, notifier, or any other add-on/tool/web-site/etc?  Is anything enabled in Settings->POP/IMAP?   (It would appear the answer to this one is 'yes'.)

Check Settings -> Accounts and Import -> Change Account Settings -> Other Google account settings -> Authorizing applications & sites.  Have you given account access to any other web-sites or utilities?
Re: All incoming and outgoing email going to trash pkg18 6/25/12 1:28 PM
I have accessed the account via by Boost phone using Java.

POP is disabled.

IMAP is disabled.

No other accounts have access.

Problem persists.

Re: All incoming and outgoing email going to trash bkc56 6/25/12 2:33 PM
What about filters and forwarding?

Exactly how do you access your account with your phone?  Do you open a browser, or a mail app, or something else?
Re: All incoming and outgoing email going to trash pkg18 6/25/12 5:48 PM
I've checked all the filters and have no forwarding addresses.

I used to, before I lost access to it, get to gmail through a Java mail app on my Motorola phone using the Boost (Sprint) system.

Re: All incoming and outgoing email going to trash bkc56 6/25/12 5:53 PM
I've checked all the filters...

That implies you DO have filters.  There have been reports of some change to filters recently.  I'd suggest you delete ALL filters that delete messages and see if that stops the problem.
Re: All incoming and outgoing email going to trash pkg18 6/26/12 3:11 PM
I have deleted all filters. Problem persists.
Re: All incoming and outgoing email going to trash bkc56 6/26/12 3:18 PM
I'd still like to know, with POP and IMAP disabled, how do (or did) you access your account with your phone?  Have you replace it yet and does your new phone access your account?

No other accounts have access.

And just to be clear, you've gone to the Authorizing applications & sites section and either nothing is listed, or you've revoked everything?
Re: All incoming and outgoing email going to trash pkg18 6/27/12 11:16 AM
Got it all back. Thanks.
Re: All incoming and outgoing email going to trash aniree 6/27/12 12:57 PM
i was having the same problem, deleted all filters (which were old anyway) and it seems to be working.  thanks!