Categories: Problems and Errors : MAC :

Map area is moved down in the application, no longer matches cursor position

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Map area is moved down in the application, no longer matches cursor position BrianDunning333 5/8/12 6:11 PM
The following problem has been the case for over a year. My OS is current, including any updates to graphics drivers. I have completely uninstalled and resinstalled the app, I have deleted the cache, I have deleted all three kml docs in Application Support, and none of these address the problem.

The image portion of the app, including the map view, the compass and navigational controls, is moved down in the app. It's a different distance every time I open it, sometimes as small as about a quarter inch, sometimes several inches. There is a white gap between the top of the map image and the button bar along the top of the app window. To click on something in the map, I have to hover my mouse that same distance somewhere above the object. When I do this, for example if I click above a Panoramio image, then the dialog pops up. The Panoramio image is skewed out of the top of the dialog. The cursor's latitude & longitude are usually off the bottom of the screen and not visible.

I am out of ideas. Any suggestions??
Re: Map area is moved down in the application, no longer matches cursor position Beryldrue 5/9/12 4:34 AM
Uninstalling ( at least on a Mac) does not remove the actual preference file that may be controlling the behavior of your window.

Have you also checked and deleted the "plist" file associated with Google Earth? You say your OS is current, so I assume you may have Lion ( 10.7) If so, the library folder where the plist file is placed, is hidden by default.

To get to the file:
1. Go to finder, hold down the <option> key and choose menu "Go" at top.
2. Go to the Library
3. In Library, navigate to the Preferences folder.
4. Locate com.google.GoogleEarth.plist
5. Delete this file. ( plist files will "re make" themselves when you start the program again. * You may have to delete other Google Earth plist files if they are there. Since Lion, there are more "starting files" for programs.

or

have you checked that your Graphics can handle the latest version of Google Earth.
Re: Map area is moved down in the application, no longer matches cursor position BrianDunning333 5/9/12 8:25 AM
That fixed it! Thanks!