|Google Docs Error||Chal4||5/7/12 6:46 AM|
As soon as my document is fully uploaded it will say error and to reload but that does nothing.
|Re: Google Docs Error||Adah||5/7/12 7:04 AM|
Hi there -
Sorry to hear about this. If you're willing to share your document with docs-debug[at]google[com] and post the URL here, I'd be happy to investigate. You should be able to share your doc from your documents list by right-clicking on the doc title and selecting Share.
|Re: Google Docs Error||Rezzenonne||5/7/12 8:10 AM|
I am having the EXACT same issue with EVERY file!
|Re: Google Docs Error||Rezzenonne||5/7/12 8:14 AM|
screen shot attached
|Re: Google Docs Error||Adah||5/7/12 8:18 AM|
Hi Rezzenonne -
Thanks for chiming in. As I mentioned before, I can have someone on our team investigate and help solve this problem if you are willing to share your document with docs-debug[at]google[com] and post the URL here. You should be able to share your doc from your documents list by right-clicking on the doc title and selecting Share.
Thanks for your patience,
|Re: Google Docs Error||Rex3Page||5/7/12 8:38 AM|
|Re: Google Docs Error||Rex3Page||5/7/12 8:55 AM|
I changed the link to a new blank presentation that also shows the error:
If it helps I am using the latest version of chrome(18.0.1025.168 m) and use windows vista, but I have also had the problem on other computers and browsers (Windows 7 with Firefox)
I have tried clearing the cache and cookies, but that did not seem to help
|Re: Google Docs Error||Adah||5/7/12 10:13 AM|
Hi Rex3Page - Are you getting the same Google Docs error as the screenshot Rezzenonne included above? If not, please let me know what you're seeing. If so, do you see this immediately upon opening the doc, or upon taking a specific action? I don't get that error in the document you've shared, so please let me know if there are more details you can provide.
|Re: Google Docs Error||Rex3Page||5/7/12 2:56 PM|
I see the same error upon opening, and also sporadically throughout editing the document. It almost seemed like it would do it if switching tabs, but not always. There is also a more severe error when opening an old document. I'll attach the pictures. Editing is unable to work on documents.
|Re: Google Docs Error||Adah||5/10/12 4:58 PM|
If you're willing to share the documents with docs-debug[at]google[dot]com and specify the URLs here, I can have someone on our team take a closer look at what might be causing this.
|Re: Google Docs Error||peaceal||5/11/12 10:42 PM|
I too am having the same problems as Rezzenonne and Chal4. When I try to open any of my documents, the error message shows, the same error message as Rezzenonne's. The only thing different from everyone's situation here is that on another computer, I am able to access all my documents. By the way, I used Internet Explorer 9 in both cases.
|Re: Google Docs Error||Adah||5/16/12 3:11 PM|
Hi peaceal -
Have you tried clearing your cache and cookies, or trying to access your doc in private browsing mode? If these don't help, there's a chance you might be hitting a firewall or that there are some issues related to the configuration of the computer you're unable to access docs on. Do you know if other collaborators on the same network are experiencing the same issue?