google docs won't load at all

Showing 1-16 of 16 messages
google docs won't load at all xwhyandz 9/7/11 2:18 PM


Browser & Operating System (e.g. Firefox/Mac OSX): Chrome/PC Vista
Gmail account with paid server storage
Describe the steps you took that produced this error: Tried to open google docs in IE also; same message; Calendar and Gmail are working fine
Copy and paste any error messages:  Not Found  Error 404



Re: google docs won't load at all Masha Raczynski 9/7/11 2:33 PM
It's not working for me either.
Re: google docs won't load at all NLx 9/7/11 2:33 PM
Also out for me. Same troubleshooting as above.
Re: google docs won't load at all gimcrackery 9/7/11 2:35 PM
Reporting the same problem. Windows XP, newest version of Chrome. 
Re: google docs won't load at all Greengumbo 9/7/11 2:36 PM
I'm also experiencing the same issue:
Browser & Operating System (e.g. Firefox/Mac OSX): Firefox 6.0.1 and IE 8 / Windows XP Professional v2002 - SP3
Gmail account
Describe the steps you took that produced this error: Tried to open G-docs in Firefox and IE - Calendar and Gmail are working fine
Copy and paste any error messages:  in Firefox, Not Found: Error 404; in IE get the following, where the "contact us" link is dysfunctional:

Google Docs has encountered a server error. If reloading the page doesn't help, please contact us.

To discuss this or other issues, visit theGoogle Docs Help forum. To see the list of known problems, check theGoogle Docs Known Issues page.

Sorry, and thanks for your help!
- The Google Docs Team


Re: google docs won't load at all sakisk 9/7/11 2:38 PM
http://www.google.com/support/forum/p/Google+Docs/thread?tid=7892cab37c331f93&hl=en
Re: google docs won't load at all Dianalsw 9/7/11 2:40 PM
Well then, glad to know it's not just me.  I'm also on Mac OS X running the latest Firefox update (as of this morning).

My iGoogle, Gmail, Calendar, Sites, and Blogger all work...just not Docs and no ability to actually "contact us".  I do know it was working earlier today.  Oddly, I couldn't log in to my main "account" page either.  No error message to post as the page never loaded...just stuck in permanent "thinking" mode.
Re: google docs won't load at all JWellington.Moreno 9/7/11 2:40 PM
Down in the Bronx,NY
Google being down is bad for the state of the internet!
Re: google docs won't load at all haynest 9/7/11 2:42 PM
Same errors in chrome and firefox, in Toledo Ohio.
Re: google docs won't load at all Teresa - Docs & Drive Community Manager 9/7/11 2:56 PM
Hi all,

Please check the Apps Status Dashboard for updates. We're working on a fix and apologize for the inconvenience. 

Thanks,

Teresa
Re: google docs won't load at all capohanka 9/20/11 12:31 PM
I am still getting the same errors as above.  It says on the apps status dashboard that it is working and I'm still getting students who can't load docs.  Mail and Calendar are working fine.
Re: google docs won't load at all wvwoman 9/24/11 3:19 PM
I can't load my documents page; the notice I get says:  "This problem can sometimes be caused by disabling or refusing to accept cookies." 
So what do I do?!
WebRep
Overall rating
 
Re: google docs won't load at all Bas Braams 9/25/11 3:00 AM
@wvwoman: First try to disable or uninstall the Avast WebRep browser extension or add-on, which can be recognized at the bottom of your post. Avast WebRep appears to have a bad interaction with Google Docs, as seen in many posts on this forum. The most common GDocs error associated with WebRep is the "Google Docs has encountered an error..." pop-up.
Re: google docs won't load at all wvwoman 9/25/11 12:13 PM
Ok, Bas Braams, I disabled the WebRep, but still can't log in to my docs.  Argh!
Re: google docs won't load at all wvwoman 9/25/11 12:14 PM
Also, this happened after I cleared my cookies.
Re: google docs won't load at all wvwoman 9/28/11 6:08 PM
Could someone please help---I still cannot load my documents.  I have disabled WebRep, and still don't have access to my docs, which I need.  Thanks.