|When I download my presentation in .pptx format, it won't open when I try to open the file in PowerPoint.||dingram86||12/12/11 3:55 PM|
Once I was done working in Google Docs I went to export my presentation into a PowerPoint file, and received the error messages shown below when I attempted to open the downloaded .pptx file (Screen shots were too big for this post). It say that part of the file is missing. Why is this? I downloaded a copy a few days ago and it opened without any problem. I've been getting these error messages for the past 3 days. I've tried exporting using both the Firefox and Safari browsers. HELP!!!!!!!!!!!!!!!
First error message: "PowerPoint cannot read ARPWorkshop2.pptx"
Second error message: "PowerPoint cannot open MacintoshHD:Users:DINGRAM:Downloads:ARPWorkshop2.pptx because part of the file is missing.
|Re: When I download my presentation in .pptx format, it won't open when I try to open the file in PowerPoint.||dziegman||12/12/11 3:59 PM|
Have you tried it on a separate computer? Are you using a WiFi connection that is unstable?
Either of these may lead to the cause. However, if neither are the cause, then...
Can you download it in any other format? Does that work?
What happens if you download a different presentation? Does it do the same thing?
Hope I can help!
|Re: When I download my presentation in .pptx format, it won't open when I try to open the file in PowerPoint.||dingram86||12/12/11 4:17 PM|
Thanks for your reply, dziegman!
I haven't tried on a separate computer, but my WiFi connection is stable. I was able to download the Presentation in .pdf form earlier, but that is of little to no help. Your last questions prompted me to attempt to download two presentations at once so that it would create a .zip file. Both presentations opened and worked fine. If I try to download it by itself, it is still giving the same error messages. Now that I have a workable copy, I'll just be working directly in PowerPoint. Thanks for your insight!
|Re: When I download my presentation in .pptx format, it won't open when I try to open the file in PowerPoint.||dziegman||12/12/11 4:36 PM|
No problem! However, that shouldn't be happening...
Anyone else having issues downloading a .pptx in the new version?
|dialallama||1/9/12 4:19 AM|
I have observed exactly the same behaviour - thanks for the tip on downloading as a zip.
|sadie||1/9/12 10:33 AM|
Hi, the trouble I am having is this is my first ppt presentation and is due tonight at midnight. What I have on my computer and I see it in front of me is not what gets sent when I attach what I saved. I sent it to a different email and looked it up on another computer but it does not look the same. What am I doing wrong?
|R.Saunders.ieee||1/9/12 10:46 AM|
I have a presentation made in Google Docs, not uploaded from Powerpoint.
When I download it as PDF, no problem.
When I download it as PPT, I get "Powerpoint found a problem with content in the file <filename>. Powerpoint can attempt to repair it ..." Of course, the Powerpoint repair is missing 80% of the file.
When I make another presentation, and download both of them in a zip, the new one with two bullets works, the problem one still has a problem.
Any other workarounds to try?
|rlcarter831||6/24/12 6:37 AM|
I'm having the same issue. I've created a Google Drive Presentation, but when I download it as a .PPTX file onto my computer, Powerpoint doesn't even recognize it. I can open PPT first, and then am able to open the file okay.
|vitar||9/7/12 2:50 AM|
Same problem! Tried different comps. The original presentation was uploaded as pptx and converted to GDocs format.
|studioantioquia||9/23/12 2:13 PM|
Hi, I have downloaded a presentation as a .pptx, but Powerpoint will not open it. I have also tried to opened it from Power point instead of clicking on the presentation but no luck either. Any help would be greatly appreciate it. Here is the link to the presentation: https://docs.google.com/presentation/d/1B825JeT4SDoaYHpsiXsqQJacczCArj3ZoAbDeSst55Y/edit#slide=id.p14
|dziegman||9/26/12 9:40 AM|
I tried opening up your PowerPoint in .pptx, and it worked fine. What version of PowerPoint are you using on what OS? Also, what browser and version are you using? This may hold the problem.
Hope that I can help!
|travis merritt||11/28/12 12:31 PM|
same exact problem. won't open pptx files. pptx files that have been downloaded won't let me convert them to pptx using the microsoft converter. Also I can copy text to any program on my mac from google drive...except office which gives me an error message so I had to just copy all my text into textedit and then copy from there into office. this is still an issue. I won't use googledrive's document making features again because of this because I just lost an hour of productivity.
|vitar||11/28/12 1:16 PM|
I had this problem and, by removing slides one by one, I cornered the reason (for my case).
The original presentation was actually in pptx and was uploaded to Drive. What could not be opened by PowerPoint when I was downloading it back were slides with animation (originally created by PP). The animation worked fine in Drive but obviously converted incorrectly back to pptx format. When I removed animations from my presentations, there were no problem with downloading and opening them with PowerPoint.
I have not tested slides with animation created with Drive Presentation, so I don't know if they would also cause such a problem. But I recommend to try downloading just one or few slides and see if it works.
|travis merritt||11/28/12 1:24 PM|
I had animations made in drive that i deleted and then reattempted to open or convert the pptx to ppt. no luck. it won't open period. I've abandoned drive for use as an creation/editing tool.
|KylieT||12/3/12 1:15 PM|
Thank you for sending feedback our way. We’ve heard from users like you in the forum that they’ve experienced errors when using the conversion feature in Google Drive. Our team is working to prevent these errors from happening, and we are looking for your help. To help us investigate specific conversion issues that you’re seeing, we’ve created a form for you to submit the doc that you’re having trouble with.
“Conversion” includes opening a document originally in a Microsoft Office file format in Google Drive, exporting a Google document, spreadsheet, or presentation as a .DOCX, .XLSX, or .PPTX, or using the File → Download As feature when downloading documents. We are looking for documents, spreadsheets, and presentations.
Please make sure to remove any personal or confidential information from the doc before submitting. You can read more about conversion in Google Drive in our Help Center here.
We appreciate your help, and thank you for your patience while we work to resolve this issue.
KylieT & the Google Docs & Drive Team
|Ian Friesner||1/2/13 5:31 PM|
Yes i have a project due tommorow and just have to put sound into it and this same thing is happening to me
|yogesh cricketer||2/4/13 7:38 PM|
just save the presentation as .ppt !!!!!
|Kevin Coelho||4/20/13 9:08 AM|
I had the same problem.
Note: My laptop is in Portuguese.
To resolve it, download the .pptx file as usual and go to the file proprieties. In general (Geral) tab, go to the bottom and if you have the field security (Segurança) like in the picture below, just click on "Unblock" (Desbloquear) and the problem its fixed.
After that you can open the file as must as you want without having any further problems.
|Oleg Sabov||4/20/13 11:01 AM|
its working fine now
|Rosie Coates||4/26/13 12:27 PM|
I've tried downloading with another file so that they are zipped as well as opening powerpoint first. Neither works. I'm not sure if I can do what Kevin suggested as I am trying to download a powerpoint saved as googledocs version and uploaded by someone else. Any other tips (using a mac 10.6.8, is this the problem?) Thanks
|Sean Caldwell||9/16/13 10:10 AM|
Using a Zip also worked for me.
Seems like downloading the .pptx in a .zip works because .zip is meant for web transfer. Anything in a zip is absolute, however a .pptx can be messed with or incorrectly translated if processed wrong. That is why you can't download while editing the powerpoint. Support for .ppt would be more preferred, however, as it is universally compatible with all versions of PowerPoint.
|Chayanne Santiago||9/18/13 2:59 PM|
THANK U SO MUCH FOR AT LEAST LETTING ME KNOW THAT BECAUSE THIS PROJECT THAT IM DOING ON PWER PIONT THROUGH GOOGLE IS DUE TOMMOROW.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
|Daigo Kobayashi||9/22/13 12:00 AM|
really funny hehe
|syncGAtoWA||9/22/13 11:09 PM|
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|Anri Le Roux||12/4/13 1:48 PM|
Thanks helped a lot!