|Appeal an incorrect TOS violation - need access to my doc!||Blogger Buster||7/1/12 2:43 PM|
I had created a spreadsheet to help me list the top 100 Blogger-based sites as a research project I'm doping for my site, Blogger Buster.
While editing my document I was suddenly redirected to a page which says I can't access this document as it violates the terms and conditions.
I have absolutely no idea why this is. Since I'm analysing data based on Blogger blogs, there are URLs in my spreadsheet. Has this caused an automated scan to determine it as spam?
Here is the URL where I'd expect to find my document:
It *should* currently be private to me (I hadn't touched the privacy settings)
The other columns in my spreadsheet correspond to the names of each site, and numbers referring to their rank according to different criteria. There is no code in the spreadsheet, no images and nothing whatsoever which could be in violation of the terms of service.
While I understand the need to counter spam, I'm really disappointed that my document was flagged and I'm unable to even download it to continue work. Please please could someone take a look - you'll see its research, not spam! I'd really like to be able to continue my research so I can write a post about my findings.
Thank you in advance, I hope my document can be restored soon as I'm seriously looking forward to finding more great sites to share with my readers!
|Re: Appeal an incorrect TOS violation - need access to my doc!||Blogger Buster||7/2/12 3:44 AM|
I realised I could right-click to be able to download my spreadsheet and work on it offline (which is good).
However, I really need to know why my spreadsheet was flagged in the first place! My preference is to work in the cloud so I can edit my documents from anywhere, but as it wasn't made clear how my sheet violated the TOS (if indeed it did?), I don't know whether it is safe for me to continue doing this without the threat of my research being deleted again.
Could someone please let me know if my document was incorrectly (presumably automated) flagged? If not, and I did unknowingly violate the TOS, please could you let me know how so I don't make the mistake again.
- Amanda (bloggerbuster)
|Re: Appeal an incorrect TOS violation - need access to my doc!||GardnerLC||7/2/12 9:27 AM|
How'd you get the right click to work? I do that and it tells me the 'owner of the spreadsheet has changed the sharing options.' Is there a way to bypass?
GardnerLC [same problem]
|Re: Appeal an incorrect TOS violation - need access to my doc!||dziegman||7/2/12 10:38 AM|
If you're the owner of the document, you need to "request a review" from the actual document (just click on the document from the docs list). That way, you can get a review on the document and potentially get it back.
If that first attempt fails, then you can go back and get another review. That one requires filling out an e-form, and then you will get a personalized response (as it will be reviewed by a person).
Each review takes 24-48 hours. I would do this ASAP so that the time period takes less time. Check your emails and try the document frequently to see if there are any changes on its status.