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Why is my AOL Mail not loading

Showing 1-34 of 34 messages
Why is my AOL Mail not loading llkilrif 3/26/09 3:29 AM
This is a recent development in the last 24 hours?  AOL loads fine but my AOL MAIL is not loading????
Re: Why is my AOL Mail not loading Moptch 3/26/09 3:12 PM
I am having the same problem.  Definitely only in the last couple days.  AOL mail works fine on Firefox, but not Chrome.
Re: Why is my AOL Mail not loading trueblue4life 3/27/09 9:22 AM
I have the same problem. And it works on firefox too. Its a pain in the ass to have to use two browsers...any idea what to do ?
Re: Why is my AOL Mail not loading graham t 3/27/09 12:41 PM
Glad its not just me... I was getting paranoid. Anybody got any ideas yet - is it worth re-loading chrome? I guess not if other people have the same problem.
Re: Why is my AOL Mail not loading snow4jc 3/28/09 11:48 AM
Yep, this is annoying.  I am glad it isn't just me & my computer.....   Any answers anybody???
Re: Why is my AOL Mail not loading poink9 3/28/09 4:07 PM
I have the same problem, which developed in the last week. I can only load the "basic" version of AOL after it tries and fails to load the regular version. I've switched back to Firefox. No word as yet from AOL as to why this might be happening. I've thought about reloading Chrome but if it doesn't work it just means I have to start all over with bookmarks, etc.
Re: Why is my AOL Mail not loading nl22 3/28/09 10:15 PM
Yeah, I've just had the same problem today, it's really killing me
Re: Why is my AOL Mail not loading philipkbuchanan 3/29/09 4:04 AM
It appears the problem is with Chrome's latest browser update. Either downgrade to earlier version or use any other browser until Google fixes the bug.
Re: Why is my AOL Mail not loading durstee235 3/31/09 11:09 AM
Yeah, I use AOL mail all the time and it's either been really slow or doesn't load (only the basic version).  I have found that using Chrome's Incognito version will load the AOL mail.  While in Chrome's web browser, hit Ctrl+Shift+N and this will open an Incognito window; AOL mail should then load.
Re: Why is my AOL Mail not loading ainsiquemoi 4/1/09 7:27 PM
One more voice with the same problem.  And yes, the Incognito window fix works for me too.  But then so do IE and Firefox.  Looking forward to a fix from Google.
Re: Why is my AOL Mail not loading philipkbuchanan 4/2/09 7:25 AM
Still waiting for some response somewhere from Google or AOL to the problem we share. Durstee235's very helpful answer worked until this morning when I began having the same problem in Incognito mode as I do using the full Chrome browser. I've found a temporary fix (allows normal AOL mail access just one time) is clicking on the wrench upper left, then click on Clear Browsing Data, select "Everything" and then click on the button below. Of course, the best fix is to use any other browser than Chrome. All others are working normally.
Re: Why is my AOL Mail not loading rwdunn59 4/3/09 9:56 AM
Had the same problem with AOL mail not loading in Google Chrome.  

I solved this issue by updating my Internet Explorer to IE 8.  Afterward, my AOL mail works perfectly in Google Chrome again.  

Good luck!
Re: Why is my AOL Mail not loading relloyd1 4/9/09 4:28 AM
My AOL works with every other browser I have installed. Must be a Google issue. Come on Google fix it!
Re: Why is my AOL Mail not loading Rick8051 4/9/09 7:31 PM
So far the incognito mode is working for me.
Re: Why is my AOL Mail not loading relloyd1 4/10/09 8:28 AM
Incognito worked only once. Then I had to close and restart Chrome to make it work again.
Doesn't anyone from Google read these comments.
If Google doesn't fix this soon I plan on switching my use to another browser.
Re: Why is my AOL Mail not loading durstee235 4/10/09 8:41 AM
I posted earlier with a fix, but it seemed to work for only some people. "philipkbuchanan"s 2nd post seems to have resolved it for me completely.  I can use Google's regular browser now (not incognito) and AOL mail seems to load just as you'd expect it to.

I just simply went in and cleared all browsing data, cookies, cache, history... etc.  Try that out, it should work for you too.
Re: Why is my AOL Mail not loading philipkbuchanan 4/11/09 4:28 AM
If still having to work around AOL Mail/Google Browser glitch, you need only to clear the  cache each time you open the browser. Then AOL mail will load normally until you close the browser. Go to wrench in upper RIGHT corner of the browser, click on Clear Browsing Data, check only "Empty The Cache", select "Everything" from the drop down menu and then click "Clear Browsing Data". Doing this you save histories and don't have to re-enter any stored passwords or auto loading websites you may have set up. WHERE ARE GOOGLE TECHS IN RESOLVING THIS PROBLEM? Remember any other browser you have works normally for AOL Mail
Re: Why is my AOL Mail not loading relloyd1 4/11/09 5:17 AM
Today, my mail box opens, but I still can't open individual emails. I don't like clearing browsing data. That is a major inconvenience. Agree with above reply---
WHERE ARE GOOGLE TECHS IN RESOLVING THIS PROBLEM? FIX IT.
!!!!!!!!!!
Re: Why is my AOL Mail not loading rwdunn59 4/11/09 7:04 AM
I posted earlier on April 3.  My AOL mail still works perfectly from Google Chrome after updating Internet Explorer to IE 8.  Don't know why but that solved the issue for my computer.
Re: Why is my AOL Mail not loading relloyd1 4/11/09 10:36 AM
Thanks rwdunn59, but I am not convinced I want to use IE 8. See the concerns expressed in the following  -- http://en.wikipedia.org/wiki/Internet_Explorer_8
I will await Google Tech response, but not much longer. Then I will uninstall Chrome and move on.
Re: Why is my AOL Mail not loading njbillt 4/15/09 1:30 PM
I deleted my cookies and cache for the week and this fixed the problem.  I did not have to delete my browsing history.  Click on the wrench in the upper right corner, "clear browsing data", and just check cache and cookies.  Worked for me.  ;-)
Re: Why is my AOL Mail not loading relloyd1 4/16/09 10:09 AM
Today my AOL works OK with Chrome. Google must have fixed the problem. If so, Thanks!
If not, I'll be back.
Re: Why is my AOL Mail not loading CHROMEMOLYV 10/15/09 1:25 PM
This fixed it for me.  AOL mail wouldn't load.  Got, among other things redirect error messages and other - did work in incognito window [thanks to others for this!] Then I realized that I had been screwing around with themes just before this happened Wrench/Options/Personal Stuff/Get Themes...  Went back and reset to default theme [solid electric blue] and all seemed fixed.  Coincidence? Perhaps - if you are having this problem, worth a try.
jf
Re: Why is my AOL Mail not loading usereasy 1/18/10 6:14 AM
hi, all , i was having the same prob , found a easy solution , instead of typing aolmail.com or going to aol.com and loging in from there , just type mail.aol.com into ur browser , works wonderfully 4 me .
Re: Why is my AOL Mail not loading bizliz 4/29/10 11:12 AM
I am using IE8 and have cleared caches, cookies and browsing history. Made no difference at all.
However,
usereasy's fix of using mail.aol.com did work and get me in but the response time for loading and opening messages is still very slow.
Has anyone heard from AOL about what's going on and what they are doing to sort this out?
Re: Why is my AOL Mail not loading wedonthunt 4/30/10 10:09 AM
I have cleared cookies, browsing history etc.  Still not loading. Error message says my mail is temporarily not available.  Have tried different computers etc.  It isn't coming to my phone either, so know it is an AOL problem not Google Chrome.  Haven't been able to get through to AOL.  Anyone had any luck getting through to them?
Re: Why is my AOL Mail not loading †Tommy G.† 4/30/10 10:15 AM
I have no problem with my AOL mail with Chrome. 
Re: Why is my AOL Mail not loading Toodleart 4/30/10 10:18 AM
I was told by AOL that it is an AOL server problem.   I have a MAC and Safari and this has gotten progressively worse over the past few weeks.   AOL could not give me an answer on when it would be resolved, errrrrr!    I had no access to my mail for ten hours yesterday.    Then it was okay again until 7 am this morning- now its not working, getting the same message.   I have tried opening my mail on our PC with IE - nada.   Also, my MAc mail is acting up with this.   AOL said this is a big problem they are having.   I honestly don't think everyone's issue is simply a Google Chrome issue.
Re: Why is my AOL Mail not loading †Tommy G.† 4/30/10 10:23 AM
@Toodleart, thanks for the info.  At least you got an answer.  I have not experienced problems with AOL mail.  Could be regional.
Re: Why is my AOL Mail not loading Karen726 5/6/10 7:04 AM
@Tooddleart I called and got through to Dave and Alexander in India.  Dave would help me even though I don't pay for my account.  His response:  it has been down for awhile now so it should be back in another few hours.  Alexander would not help.  He was reading from a script.  So I told him that the next time he goes to the doctor I hoped the doctor would tell him that indeed he was sick and wait a few hours and see if you get better.  He relented and gave me a phone number in NYC.  AOL has outsourced and the help is non-existent.  AOL sucks.  My sister has 2 aol accounts and one goes down and the other doesn't.  AOL claims server problems and amazingly both times after I called aol went back up.  The problem for me is that it goes down from 10L30 AM to about 4:30 PM so I am missing tons of work related emails.  I am switching to Comcast.  Which also sucks.
Re: Why is my AOL Mail not loading Toodleart 5/6/10 11:28 AM
Karen,
Thanks so much for that.    I too am losing my email connection during a similar time frame each day and it is infuriating - the work disruption is driving me nuts.   I too got scripted answers - twice but also was given a Customer Service number and again......a scripted answer.   I am pretty sure I spoke to three countries, none of which were in the U.S.
I have opened a few other email accounts but my AOL account is 13 years old.   I think they all pretty much suck, yes?
Today, email out again.......
Re: Why is my AOL Mail not loading summerroll10 5/10/10 3:11 AM
I was JUST using aol and it is not working when i go to sign in again!!!! WTF!!!!
The page is not opening at all!!!!
Plz Xplain??
I needed my work on ther :(
Re: Why is my AOL Mail not loading cyberwolff 10/6/10 9:53 AM
Problem solved. I had the same problem for 3 days. Here is what I discovered finally,  remove the Bookmark or Favorites link to AOL mail.

Type in to your address bar:   AOL     Press Control & enter. This will bring you to AOL features page. Note at the top it will say:
Hi Joe or Mary, whatever if you have not removed your cookies.

Click on the AOL MAIL red box to left Top and it will take you to your mail without further sign in. Set up a NEW LINK to your mail.
Re: Why is my AOL Mail not loading jerry hutch 5/19/11 5:10 PM
i'm a veteran from Vietnam 2 tours, i enjoy use Google chrome in very different ways ,communicating  with past war vets , then all  of a sudden i was cut off i just lost every thing e-mails , my eye sight is failing along with my health because of AGENT ORANGE ISSUES. I need help in a big way .. could someone please help me in getting this app squared away, thanks you may God bless i live in Florida, MY CELL  772-501-1947
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