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Silverlight plugin not working in Chrome

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Silverlight plugin not working in Chrome Scott221 11/7/12 9:52 AM
Silverlight not appearing in Chrome plugin list and therefor causing media playback issues.  Tried reinstall of both Chrome and MS Silverlight.  Works with other browsers, but not with Chrome.  Anyone else having similar issue?

Chrome issue or MS issue?  Tried all the 'tricks,' but as of right now I have to use Chrome and Firefox for different things, and I'd rather not have to do that.

Re: Silverlight plugin not working in Chrome Mikey_D 11/7/12 12:34 PM
Has always worked fine for me until sometime earlier today. Trying to re-install from the Microsoft site says I already have the latest version of Silverlight installed.

Still works without a problem in IE and Firefox.

Re: Silverlight plugin not working in Chrome Scott221 11/7/12 12:42 PM
Same.  Happened this morning sometime.  Just dealing with it for now and hoping for a fix soon.  
Re: Silverlight plugin not working in Chrome AndrewzN 11/8/12 4:05 AM
Same problem here.
Happened after I upgraded Chrome, yesterday.

Going to about page says Version 23.0.1271.64 m

Do you all have v 23?

This looks very bad.

Re: Silverlight plugin not working in Chrome Mikey_D 11/8/12 1:00 PM
Same here...Version 23.0.1271.64 m
Re: Silverlight plugin not working in Chrome nns6561 11/8/12 6:51 PM
I'm having the same issue with 23.0.1271.64 m.  old_chrome.exe, version 22.0.1229.94 m for me, works just fine.
Re: Silverlight plugin not working in Chrome Renira 11/8/12 9:34 PM
It seems my chrome updated fine keeping Silverlight intact, but no luck for my hubby.  He's in the same boat as you guys...we've tried uninstalling and reinstalling Silverlight a dozen times (doing clean uninstalls manually and using the FixIt deal).  He hasn't tried a reinstall of Chrome yet, but after reading that yours didn't work, I think we might forgo that option.  We've tried to install from a clean boot and just about everything else we can think of...no luck. =/
Re: Silverlight plugin not working in Chrome Renira 11/8/12 9:36 PM
And yes...his is also working in Firefox.
Re: Silverlight plugin not working in Chrome thorseye 11/9/12 4:18 AM
I've got the same issue. I'm promted to install the Silverlight plugin, but the installation process tells me I've got the latest Silverlight installed.

This happened after Chrome was upgraded to Version 23.0.1271.64 m.

Silverlight works fine in Firefox and Internet Explorer.

Re: Silverlight plugin not working in Chrome Valkyrio 11/9/12 12:38 PM
Yep, having the same issue. Not listed, when trying to re-install says already installed.
Re: Silverlight plugin not working in Chrome LKirk 11/9/12 4:41 PM
Same issue.
Re: Silverlight plugin not working in Chrome Dan Gould 11/9/12 4:51 PM
Yep. Same issue here.
Re: Silverlight plugin not working in Chrome JackyH 11/9/12 5:35 PM
Hi Everyone,

Thanks for reporting this issue. To help us troublshoot, can you answer the following questions: 
  1. What version of Chrome are you using? Chrome Menu>About Google Chrome  
  2. What OS are you using? WIndows 7? Window 8? Vista? OSX? 
  3. Is Silverlight displayed when you visit chrome://plugins/ ?
  4.  What is the error message you are seeing? 
  5. What Anti Virus software are you using? 
Thanks!
Jacky
Re: Silverlight plugin not working in Chrome Miles Nelson 11/9/12 6:20 PM
I also had the problem. I discovered it while using Netflix, I contacted that company and their tech department confirmed that Silverlight just made a change that has caused Chrome Browser to longer work with Silverlight.
Re: Silverlight plugin not working in Chrome Miles Nelson 11/9/12 6:30 PM
1. Chrome Version: 23.0.1271.64m
2. OS Version: Win XP SP 3
3. Plugins:  Silverlight is not found
4. Netflix player asks to install SIlverlight plugin, once installed, message repeats, plugin still not listed
5. Anti-virus: Avast (Personal/free version) ver: 7.0.1466

This problem happened about 2:00pm PST today.

Re: Silverlight plugin not working in Chrome Valkyrio 11/9/12 7:19 PM
Version 23.0.1271.64 m
Windows 7
It is not
No error message - Netflix simply keeps saying "install silver light."
Kaspersky
Re: Silverlight plugin not working in Chrome steverivasone 11/9/12 7:43 PM
Win 7x64
Google Chrome 24.0.1312.5
Microsoft Security Essentials

I noticed this issue when running chrome beta. When the beta channel updated to v23 all my plugins disappeared from the about:plugins page. I switched to standard chrome and the issue went away. Same thing others are describing. Silverlight is not listed. Same thing with Java

Re: Silverlight plugin not working in Chrome Renira 11/10/12 12:08 AM
1. Chrome version:  23.0.1271.64 m  
2. OS:  Windows 7 Pro x64
3. Plugins:  Silverlight is not found.
4. Netflix player asks to install SIlverlight plugin as does the Silverlight website.  Once installed, message repeats, plugin still not listed.
5. Antivirus:  Windows Security Essentials.  Uninstalled after downloads were being auto-removed.  Fixed download issue, but Silverlight problem still exists.
Re: Silverlight plugin not working in Chrome ZimmWisdom 11/10/12 2:40 AM
1. Chrome Version: 23.0.1271.64
2. OS: Win 7
3. Plugins: Silverlight not Found (Nor Google Talk)
4. D&D Character builder simply asks that I install Silverlight, even though it claims it's installed when I try.
5. Antivirus: Avast!

My Google Talk plugin for Hangouts and gmail calls also doesn't work and asks me to install it all the time.

I've re-installed chrome 4 times, restarted the computer 6 times, uninstalled and re-installed silverlight and google talk 3 times and nothing has fixed these plugins in regard to chrome.

I did notice the google talk and silverlight plugins were working in Internet Explorer. Frustrating...

Re: Silverlight plugin not working in Chrome Mikey_D 11/10/12 1:44 PM
1. Chrome version: 23.0.1271.64 m
2. OS: Windows Vista Home Premium (64-bit) ServicePack2
3. chrome://plugins: No. Silverlight is no longer listed as being installed.
4. error message: N/A (Websites ask for Silverlight to be installed.) Trying to install Silverlight again returns the message listed below.***
5. Anti-Virus: Microsoft Security Essentials

***
Message ID: 1514
The version of Microsoft Silverlight you attempted to install is already installed.

If you need to reinstall Silverlight, you should uninstall Silverlight before attempting to reinstall it.
***

Note: Silverlight still works normally for me when using Internet Explorer 9.0.10 or Firefox 16.02 web browsers.

Goldwhyn 11/10/12 3:28 PM <This message has been deleted.>
Re: Silverlight plugin not working in Chrome Goldwhyn 11/10/12 3:29 PM
Having the same problem as everyone else.

1.  V. 23.0.1271.64 m  
2. Windows 7 Home Premium
3. Silverlight is not listed in plugins and will not seem to install.
4. Ran into this trying to use Netflix, it asks me to install Silverlight and even though I have done so Chrome doesn't seem to notice.
5. Anti Virus: Avast!

Re: Silverlight plugin not working in Chrome ranthon007 11/11/12 6:53 PM
Best thing to do is to go to "About Google Chrome" and then hit "Report and issue."  With enough people doing this they will get on it quickly.  There are no work arounds other than to use a different browser.
Re: Silverlight plugin not working in Chrome Matthew Soler 11/11/12 9:09 PM
You can revert to old version of Chrome without re-installing by creating a shortcut to "%userprofile%\AppData\Local\Google\Chrome\Application\old_chrome.exe"

This will launch the previously installed version of Chrome and Silverlight should work.  Confirm by going to Menu> About Google Chrome.  You should see something like version 22.x.xxxx.xx

I imagine this has to do with some of the security changes Google has made for Chrome.  *.crx manifests no longer will launch from third party sites either.  They want everything installed from their Chrome Web Store.

IE10 on Windows 8 is taking a similar approach too.  No longer supporting browser plugins at all.  They are going so far as to deprecate their own plugin  Silverlight in favor of HTML5.

Re: Silverlight plugin not working in Chrome steverivasone 11/11/12 9:26 PM
https://productforums.google.com/forum/#!msg/chrome/cI_jmFLvOXM/kWBJRdplPnYJ

A user on this thread wrote a workaround for silverlight

Re: Silverlight plugin not working in Chrome Raul Lima 11/12/12 4:54 AM
1. Version 23.0.1271.64m
2. Window 8
3. List of plugin: Silverlight not displayed
4. There is no error. Appear the usual message from microsoft requesting to install silverlight. But I already have silverlight installed. And if I try to install it again, said that i already have that version of silverlight.
5. Windows Defender

There is coincidence on the fact of the Google Chrome from now is not open in the desktop of windows, but like a application from windows modern ui (metro)?
Silverlight just stop working when this happens.

Re: Silverlight plugin not working in Chrome Mikey_D 11/12/12 8:07 AM
I now have Silverlight working with Chrome 23.0.1271.64 m.

After checking chrome://plugins/ again, I noticed that Java had an update to be installed (Java 7, Update 9). After installing the update, my problem was solved, and Silverlight is working again.

Hope this helps anyone that finds they have a similar situation.

Thank you to everyone here for the helpful discussion on this topic.

Re: Silverlight plugin not working in Chrome Matthew Jeanes 11/12/12 3:06 PM
I was having the same problem, installing the Java update got Netflix working in Chrome again for me.
Re: Silverlight plugin not working in Chrome TenaciousBe 11/12/12 4:04 PM
Thanks for the help Jacky! Okay, here's where I sit.

Chrome version 23.0.1271.64 m
OS: Windows 7
Silverlight *not* showing up in chrome://plugins/ , even after just uninstalling/reinstalling Silverlight and restarting my computer
Getting the same page on Netflix that others are, asking to install Silverlight. Same with the verification page on Microsoft's Silverlight page (http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx -- it simply prompts me to install again rather than acknowledging that it's installed)
Using Avast! anti-virus.

I also just updated Java as others have suggested, but after doing so and restarting my laptop, still no luck.  I did just do a system restore a couple of days ago for some unrelated issues, which I assume rolled back the Java, but everything is back up to date now.

Re: Silverlight plugin not working in Chrome shindo1687 11/12/12 7:01 PM
Maybe same problem here.
http://code.google.com/p/chromium/issues/detail?id=159896

Try to disable Java DTPlugin by delete registry below.
HKEY_LOCAL_MACHINE\Software\Wow6432Node\MozillaPlugins\@java.com/DTPlugin,version=x.x.x
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@java.com/DTPlugin,version=x.x.x

Re: Silverlight plugin not working in Chrome ZimmWisdom 11/12/12 7:16 PM
Holy crap, this worked.
I only had to disable the first registry entry, as suggested in the comment it was from:
http://code.google.com/p/chromium/issues/detail?id=159896#c7

WOW, what a F$&^ing weird way to solve this. All my plugins are available in Chrome again.

Re: Silverlight plugin not working in Chrome johninbigd 11/12/12 7:46 PM
Yep, same here. I used to have this problem when I was on the beta channel, so I backed off to the regular release and it started working again until a day or so ago. Now it's hosed again in Chrome, but works just fine in other browsers. So freaking annoying.
Re: Silverlight plugin not working in Chrome johninbigd 11/12/12 7:49 PM
1. Version 23.0.1271.64 m
2. Windows Vista 64-bit
3. Silverlight no longer listed in plugins
4. Netflix and xfinitytv.comcast.com cannot play videos because Chrome no longer has a Silverlight plugin
5. Microsoft Security Essentials

This exact problem happened once before when I was on the beta channel, so I must have been using a beta version of 23. I downgraded to a regular release and the problem went away, only to return with the latest mainstream update.

Re: Silverlight plugin not working in Chrome AndrewSeburn 11/13/12 6:49 AM
FIXED! YAY!

I tried all the uninstall tricks and such to no avail, but what finally worked was to:

SOLUTION:
Change the dll name of the "Path" value in HKLM\Software\MozillaPlugins\@java.com\DTPlugin  to an invalid value (change the dll extension to test for example) than I got 11 plugins instead of 7 in Chrome.  

Netflix then worked.

Re: Silverlight plugin not working in Chrome TenaciousBe 11/13/12 9:36 AM
Yargh.  Tried editing the reg value, tried deleting it as suggested a few posts ago... still no luck.  Man, this latest Chrome update just seems buggy as all hell, heard all kinds of problems from different people with it.  Guess I'll just wait for another update... or open up Firefox for the first time in years. Haha.
Re: Silverlight plugin not working in Chrome philchrome 11/13/12 10:19 AM
pb chrome : cf babmtl et/ou inspir
Version 23.0.1271.64 m

HKEY_LOCAL_MACHINE\Software\Wow6432Node\MozillaPlugins\@java.com/DTPlugin,version=x.x.x
              HKLM\Software\MozillaPlugins\@java.com\DTPlugin

1. V. 23.0.1271.64 m  
2. Windows 7 Pro
3. Silverlight is not listed in plugins and seems to be not installed.
4. No More able to access Web sites requiring it.
5. Anti Virus: Avast!

6. Java plugin (v7 upd 9)  not working !

Back to Firefox and IE ! waiting for a fix.
Thks

Re: Silverlight plugin not working in Chrome FelixHCat 11/13/12 12:29 PM
Same Issue. Very problematic-- been using Opera for Netflix in the meantime.

1. Version 24.0.1312.5 beta-m
2. Windows 7 64 bit
3. Silverlight is not displayed
4. Netflix player asks to install SIlverlight plugin, once installed, message repeats, plugin still not listed
5. Avast Free vs. 7.0.1474

Re: Silverlight plugin not working in Chrome Miles Nelson 11/13/12 1:46 PM
Finally got it fixed. Forget doing the fancy fixes just follow this process:

1.  Close all Browsers & internet related programs
2.  Uninstall Java - I removed all jre versions - I do not have the developers programs so no had need to worry about them, not sure if they will affect this process.

3.  Uninstall Microsoft Silverlight

4.  Reinstall Java jre
5.  Reinstall Silverlight

You have to uninstall both, trying only one does not work. Reinstall must do Java first.

After I did these steps everything seems to be working fine. Looks like the problem came when Chrome did an update and Java also had an update. Somehow these two items caused a failure within the Chrome operations.

Re: Silverlight plugin not working in Chrome coren 11/14/12 7:01 AM
You can install the following extensions as workarounds for both java and silverlight plug-ins not being detected by chrome.

Silverlight: http://j.mp/W7SPWADL
Java: http://j.mp/W7JPWADL

Re: Silverlight plugin not working in Chrome megaproxy 11/14/12 7:27 AM
You cant install these on the latest version of chome. Says you need version 24 or above.
Re: Silverlight plugin not working in Chrome coren 11/14/12 7:58 AM
Should be fixed now.
Re: Silverlight plugin not working in Chrome megaproxy 11/14/12 8:00 AM
Thanks,
I will try this as soon as i get home!
Re: Silverlight plugin not working in Chrome huibuh 11/14/12 8:20 AM
Thanks!
Thats the first solution that worked for me, now netflix is back!
Re: Silverlight plugin not working in Chrome BornHeretic 11/14/12 9:09 AM
I fixed this by running the Java updater to take J6 from r33 to r37 and ALL of my missing plugins magically reappeared
Re: Silverlight plugin not working in Chrome megaproxy 11/14/12 11:22 AM
Hi Coren,

It seems to still be broken. If i click the .crx file once it is downloaded, it re-downloads the file and then says "apps, extensions, and user scripts cannot be added from this site"

Re: Silverlight plugin not working in Chrome megaproxy 11/14/12 11:34 AM
Coren!!

I have found a way round this silly warning in chrome.

To install the crx file, go to chrome://chrome/extensions/
Drag the crx file into this folder.

Presto!

This also fixed my silverlight issue so THANK YOU SOOO MUCH :D

Re: Silverlight plugin not working in Chrome Goldwhyn 11/14/12 12:12 PM
Coren the workarounds work and Megaproxy thanks for the insight for installing them.  Everything seems to be working again; thank you all.
Re: Silverlight plugin not working in Chrome solicitme1973 11/15/12 7:05 PM
Thanks, Mikey_D.

This is what solved it for me. Once I installed the Java critical security update, the Silverlight plugin showed up once again in chrome://plugins and Netflix bgan working again immediately.

I've passed the word onto other threads.

Re: Silverlight plugin not working in Chrome Dirk Schlickhoff 11/17/12 5:38 AM
Version 23.0.1271.64 m
AntiVir Home
Windows 7 Pro 64-Bit

no Silverlight Plugin showing

Uninstall JRE and Silverlight and reinstall shall fix it?

Re: Silverlight plugin not working in Chrome Dirk Schlickhoff 11/17/12 6:33 AM
EDIT: Not fixed with JRE and SL reinstallation.

SL still not listed and working.

Re: Silverlight plugin not working in Chrome Miles Nelson 11/17/12 9:49 AM
These are the steps I used, if you followed them then look within this post threads and find the fixes that someone posted which may halep. Check this set of steps first, good luck:
Re: Silverlight plugin not working in Chrome chromer776 11/17/12 3:21 PM
1. 23.0.1271.64
2. Windows 8 pro
3. Silverlight is not displayed as a plugin even though it is installed on the system and Firefox and IE 10 do detect it.
4. When visiting a page that uses Silverlight the page asks to install Silverlight in order to be able to play Silverlight content.
5. Windows Defender + Comodo firewall.
Re: Silverlight plugin not working in Chrome Dan Pinto 11/18/12 2:09 PM
Sam issue for me

1 - Version 23.0.1271.64 m
2 - Windows 7 64bit
3 - Nope
4 - No error message. Just asking to install Silverlight but it's already installed.
4 - Microsoft Security Essentials

Re: Silverlight plugin not working in Chrome JackyH 11/20/12 6:05 PM
Hi Everyone,

Thanks for reporting this issue; this issue is already being tracked in our public issue tracker and is fixed in Chrome 24 (the stable channel is currently on Chrome 23). For more information, go here

Thanks again!
Jacky
Re: Silverlight plugin not working in Chrome TenaciousBe 11/21/12 4:29 AM
Good to hear! Thanks :)
Re: Silverlight plugin not working in Chrome AndrewzN 11/22/12 1:57 AM
when do you estimate we should expect Chrome 24 to be released?

thanks!

TenaciousBe 11/22/12 4:48 AM <This message has been deleted.>
Re: Silverlight plugin not working in Chrome TenaciousBe 11/22/12 4:51 AM
Sad to report, I updated to the Chrome 24 beta, and after an uninstall/reinstall of Silverlight, it's still not working.  I do see more plugins showing up on the chrome://plugins page, 14 now as compared to the 7 or 8 that showed up in Chrome 23 Stable, but still no luck with Silverlight.  If it helps, I also installed Chrome Canary (25) and it is working there.  Might just use that for a while.
Re: Silverlight plugin not working in Chrome Nathan Morris 11/24/12 5:21 AM
I could kiss you. This has been driving me mad.
Re: Silverlight plugin not working in Chrome jonathan sisson 11/25/12 6:34 PM
Thanks for these workarounds. The Silverlight one worked as described. The only issue I had was installing the plugin. Had to go to the extensions page in Chrome to install the plugin.
Re: Silverlight plugin not working in Chrome Dirk Schlickhoff 11/27/12 10:42 AM
Running 24 Beta and reinstalled Silverlight. Still not working. Sad.
Re: Silverlight plugin not working in Chrome Valkyrio 11/27/12 1:31 PM
I've now got a new issue.

I'm still receiving emails from this thread, despite having unsubscribed. Sending an email to the link provided in the emails I get, it says "We have received your request to unsubscribe from chrome. However, you do not appear to be a member of chrome, so we have taken no further action."

Re: Silverlight plugin not working in Chrome JackyH 11/27/12 1:42 PM
HI +Valkyrio, To unsubscribe to this thread, go to the upper right hand corner of this thread; is the envelope dark gray? If so click on it to unsubscribe and it will become white.

Thanks,
Jacky
Re: Silverlight plugin not working in Chrome Sie_Deen 11/27/12 5:08 PM
@TenaciousBe, the version of Chrome Beta on Nov 22 did not yet have the fix included, but the latest version (24.0.1312.25) does. Can you update to this latest version and let us know if this issue still continues?
Re: Silverlight plugin not working in Chrome Sie_Deen 11/27/12 5:08 PM
@Dirk Schlickhoff, can you let us know what is your version of Chrome Beta?
Re: Silverlight plugin not working in Chrome Dirk Schlickhoff 11/27/12 10:01 PM
Running Version 24.0.1312.14 beta-m now.
Re: Silverlight plugin not working in Chrome TenaciousBe 11/27/12 10:01 PM
Updated, and it's working! Excellent, thank you! :)
Re: Silverlight plugin not working in Chrome johninbigd 11/28/12 8:57 PM
Version 24.0.1312.25 beta-m has resolved this issue for me. Thanks! I was getting pretty frustrated with having to use other browsers for sites that use Silverlight.
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