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I am in the US, but cannot make a toll free call to another US number

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I am in the US, but cannot make a toll free call to another US number mgmtdoctor 5/16/12 9:59 AM
I am trying to make a call to an 866 number.  The call rings, but never places.  I am in th US trying to call the US
Re: I am in the US, but cannot make a toll free call to another US number wár17 § 5/16/12 12:08 PM
Are you calling from continental US? or from Hawaii, Alaska, or Puerto Rico?  Only the former can make free calls.
Re: I am in the US, but cannot make a toll free call to another US number mgmtdoctor 5/16/12 12:10 PM
I'm calling from Alabama.
Re: I am in the US, but cannot make a toll free call to another US number wár17 § 5/16/12 12:14 PM
Verify that you dial the 10 digit number 1+866+7digit number.

On Wednesday, May 16, 2012 12:10:44 PM UTC-7, mgmtdoctor wrote:
I'm calling from Alabama.
Re: I am in the US, but cannot make a toll free call to another US number mgmtdoctor 5/16/12 12:20 PM
Yes, I am dialing 1+866+7digit#  and the phone will ring, but it will not pick up.  If I call on any other device, the call will immediately go through...generally without the call even ringing.
Re: I am in the US, but cannot make a toll free call to another US number NoGoodDeed 5/16/12 1:05 PM
@mgmtdoctor,

I am trying to make a call to an 866 number... Google Voice (GV)* does has some issues with some toll free numbers.
Since GV is what powers Gmail's Call phone (Chat), I am not surprised.

There is a workaround for GV. To use it, you would need upgrade to GV number (assuming you do not have one).
To get a GV number, you ave to be located within the 48 Contiguous U.S. and have a working U.S. based phone.

Again assuming you do not have a GV number and you qualify, login to your Gmail.  
Then goto www.google.com/voice to get started**. There are 2 ways to upgrade***.
  • Click on the Get a Voice number link to get started. See Screenshot attachment.
  • Go [1] HERE and click on the Get a Google Voice number link to get started. See GVLiteScreenshot attachment. 
Be warned when choosing a Google number. Just because you are in the same area code of someone doesn't mean you are in the same local dialing area. Use my [2] guide to help you determine if a number is local (if required).
  • Once you have GV, go to your Gmail and use Chat and make a call. 
  • Then go [1] BACK to GV and select Google Chat (it would now appear). 
    • This would allow you to receive calls on Chat.
When you want to make a toll free call...
  • Go to your GV site and send a text to (424) 999-5829 (go to www.LucyPhone.com for more details). 
  • Lucy would call you. 
  • Answer on Chat. 
  • Once you accept, you would be connect to your number.
Going back and reading this, it may be easier to just go from your computer and make the call on a phone. :-)

Long Links:  1   2

* I am referring to GV and not to Chat.
** Another way is to goto www.google.com/voice and sign in with your Google Account (i.e, Gmail) user ID and password.
*** Depending on what type of account you have.