Categories: I found a bug! : Video Chat : Gmail :

video chat disappeared

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video chat disappeared lennas 2/13/12 7:04 PM
I downloaded the video chat thing a long time ago, years ago actually, and have always been able to video chat without any problems.  But, the other day the video chat option vanished for me and when others tried to initiate video it didn't work.  I have changed NOTHING on my computer. No software updates, nothing, and when I tried to download the video capabilities again I would download it and install it but nothing changed, I still cannot video or audio chat and the camera icon is gone. What do I do?
Re: video chat disappeared wár17 § 2/13/12 11:40 PM
Verify video chat settings

If there is a video or sound problem, change the driver on the problem device.

if no joy, in Gmail fix video chat in Gmail with Video Chat Enhancement lab

I can't see/hear my friend

My friend can't see/hear me
Re: video chat disappeared dm2010apps 3/20/12 12:29 PM
I have had similar issues.  Any resolution?
Re: video chat disappeared wár17 § 3/20/12 4:56 PM
dm2010apps, did you try the suggestions that I posted above?
Re: video chat disappeared dm2010apps 3/26/12 7:27 AM
Yes, those are all old posts for generic settings or past issues.  Google is having more recent issues (based on looking at other forum posts here and elsewhere).  My question relates to whether Google has fixed their more recent problems.
Re: video chat disappeared KeithR 3/26/12 6:29 PM
So to be clear, you tried all those suggestions and they didn't help?
Always try un-installing the plug-in and re-installing - it is constantly being updated.
Re: video chat disappeared AnetB 4/3/12 10:23 AM
War17 I have tried all of the ideas you gave on correcting the issue with no luck, something else is going on.  I have no clue how to uninstall a plugin on my MAC to reinstall.  the only options it gives are to disable.
Re: video chat disappeared wár17 § 4/3/12 11:30 AM
AnetB,

Do you have the exact problem as the original poster?  If no, post the steps to reproduce your problem.  So video chat option vanished?

Here is how to uninstall video chat plugin in OSX

Install video chat plugin from here
http://www.google.com/chat/video 


On Tuesday, April 3, 2012 10:23:38 AM UTC-7, AnetB wrote:
War17 I have tried all of the ideas you gave on correcting the issue with no luck, something else is going on.  I have no clue how to uninstall a plugin on my MAC to reinstall.  the only options it gives are to disable.
Re: video chat disappeared gmailhelp101 4/4/12 2:29 AM
I am having the same problem the original poster and AnetB. Kindly advise. Thanks. The uninstall and re-install has not worked.
Re: video chat disappeared wár17 § 4/4/12 8:34 AM
gmailhelp101, did you try the suggestions that I posted in first post?
Re: video chat disappeared gmailhelp101 4/4/12 2:39 PM
yes i did.... still not working :( i'm pretty sure there's a bug in there somewhere because i have tried everything. :(
Re: video chat disappeared Jason.Snow 4/4/12 3:35 PM
I have the same problem, but check this out, I have other gmail accounts and I logged on to them and they read the plugin with no problem.  I am able to make calls, BUT when I log into my main account, I get nothing.  I press settings, then chat and nothing.  It doesn't recognize the microphone, camera etc.  I am at a loss and at this point I know I have done everything on my end.  Google we need help. Zillion Thanks in Advance.

JS
Re: video chat disappeared gmailhelp101 4/4/12 3:46 PM
Hmm, that's interesting. I don't have another account, but I wish someone could figure this one out. Thanks, Jason.
Re: video chat disappeared bitbythedog 5/14/12 4:51 AM
I wish someone can help me too.
the pluggin googletalkplugin_port dissapers form the folder googletalk in Application Data\Google\Google Talk Plugin. if i click on the video icon in that file folder it reapers only to disspaer a  little while later. I cannot re-install the new pluggin because i keep getting a error 1607 mssg every time i try.

can someone help please.

Thanks.
Re: video chat disappeared KeithR 5/14/12 3:02 PM
@bitbythedog, that behaviour is correct for that file.  It should appear only when there is a video chat in progress.  Which operating system are you using?
Re: video chat disappeared KeithR 5/14/12 3:48 PM
@bitbythedog has own thread here: https://groups.google.com/a/googleproductforums.com/d/topic/chat/6Ii8U8Csw8g/discussion