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Can't make calls from Gmail... Do I need to load some money first? calling within the US

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Can't make calls from Gmail... Do I need to load some money first? calling within the US iris91331 8/9/12 10:53 AM
Hi, I just discovered Google Voice and I'm very excited that I can make FREE calls within the US because in this economy I need to save money and are planning to cancel my landline if this works the way it is advertised!
 
I tried to place a call following the instructions on Google. I get as far as typing in the US number I need to call (which is 20 miles from my US home) and I click Talk as the instructions tell me to do. BUT, No Dial Tone! No Nothing!
 
So, my question is, do I have to load some money into the system to place the call even though calls are free in the US? if so, can I load just like $5 and it will work without taking money from the account sicne the calls are supposed to be FREE?
 
Thank you!
Iris
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US Dori, Google Community Manager 8/9/12 7:20 PM
Hey there,

You should not need to add any credit in order to make calls. Have you installed the voice and video chat plugin? Also, when you're dialing the number down the street, are you adding a 1 before? Example: 1-xxx-xxx-xxxx?

Thanks!
Dori
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US iris91331 8/10/12 8:55 PM
Hi, yes, I installed the plug in, and yes, I dialed 1 before the area code too. Nothing.
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US Craig Long 8/10/12 9:37 PM
Do you have Adobe Flash installed?  Here's a great alternative to a landline phone.  It allows you to plug your landline phone into your router:  obihai.com
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US jflo316 8/10/12 9:40 PM
I have almost the same issue, I am military stationed in IRAQ, i thought calls were free to any other google or gmail subscriber. I used this before but now its asking me to add money. 
can someone explain this to me?
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US Craig Long 8/11/12 1:39 AM
Calls to any number in the US should be free:   http://support.google.com/voice/bin/answer.py?hl=en&answer=1648065
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US Ruxie 8/12/12 10:44 PM
Hi there,
 
Please would you help me..?
 
I installed the plug in ,i dial 1 before the area code too. But Nothing..
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US Kelley1 8/13/12 8:30 AM
I am experiencing the same issues.  Any help would be greatly appreciated.  Thanks!
Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US LYNN000 8/13/12 3:26 PM
Well tried your link/ total failure ! suggestions please !

Re: Can't make calls from Gmail... Do I need to load some money first? calling within the US Papa Bear 8/23/12 3:01 PM
Be sure to follow the Google Voice setup steps for Active Duty at  http://www.googleforveterans.com/veterans/tools_for_deployed/call_free.html