|All of my Google calendars are duplicating and repeating alarms in iCal (w/ OS X 10.8) using CalDav||Erika B.||11/16/12 4:09 AM|
Yesterday my iCal on my Mac started duplicating all of my Google calendars, and is also repeating the alert on events repeatedly every few minutes whether the calendar is open or not, and even on calendars that I have the alarm turned off (extremely annoying!). I recently installed OS X 10.8 (Mountain Lion), and am having other issues system-wide, but those I've been able to sort out, while the iCal issue remains. I've tried everything I can think of, but nothing changes the duplication.
When I go to my Google calendar through Gmail online, there is no duplication present. When I check my iCal on my iPhone, there is no duplication present, although some events are simply not listed at all.
It seems as though something has changed in the iCal sidebar--I'm now seeing a listing of all of my CalDav calendars under the heading "Shared Calendars" (the description name I've given this CalDav Account during setup) and I also see the all of my CalDav calendars listed again under "Delegates." Unchecking the Shared Calendars gets rid of the duplication, but unchecking the Delegates gets rid of everything in both listings.
Also, if I click on one of the duplicated events, it will highlight that it comes from the Shared Calendars, and if I click on the other it shows it comes from the Delegates. Clearly this is the duplication, but there is no apparent way to change the issue through the Account in preferences--both the Account and the Delegates must exist for the CalDav to work. I've never seen this before--usually under Shared Calendars it just says my gmail address... now it lists the calendar names as well.
Anyone out there having a similar issue? Any known fixes? Many thanks!
|Re: All of my Google calendars are duplicating and repeating alarms in iCal (w/ OS X 10.8) using CalDav||John Nolan||11/16/12 5:09 AM|
Yes, this is happening to me: but it looks like good news. It seems as if the calendars are being seen as top level, not delegates. This makes them easier to access for other apps, like Filemaker. (I'm seeing this in Mac OS 10.7.5 and 10.6.8, so I'm thinking the change is on Google's end.)
|Re: All of my Google calendars are duplicating and repeating alarms in iCal (w/ OS X 10.8) using CalDav||John Nolan||11/16/12 5:11 AM|
Ooops! Now the delegate calendars disappeared from the "top level" and I had to add the delegates again... weird.
|Re: All of my Google calendars are duplicating and repeating alarms in iCal (w/ OS X 10.8) using CalDav||JoshMurphy||11/16/12 5:36 AM|
I experienced the same thing. All my Google Calendar delegates duplicated and appeared under the default Google Account calendar. So, I thought SWEET, no annoying delegates. I unchecked all my delgates. 15 minutes later... The calendars weren't listed at the top anymore. The came back a few hours later...
|Erika B.||11/16/12 6:18 AM|
I know--I was thinking the same thing about loosing the delegates and just have the top level calendars... but I've noticed that it has been changing back and forth all day long of its own volition...
|Jonathan Minter||11/16/12 9:02 AM|
I've had this exact same behavior since yesterday as well. Very annoying. I can tell when it changes back and forth because I get reminded about events I've already been reminded of again, but I'm excited to see if this change holds true so my Calendars look a bunch cleaner.
|dnbreaks||11/16/12 10:56 AM|
Adding a same here. As a temporary fix I followed the combination of steps from responses from CavemanCooking and Santanu
|Alice PB&J||11/16/12 11:19 AM|
Thanks for the posts! We are in fact working on some changes to the way secondary calendars are handled in iCal, and while these changes roll out, some of you might be seeing something different each time you use iCal. We're sorry about this but hope it's going to be better in the long run!
|SpudsterZ||11/16/12 1:15 PM|
Thanks Alice. This was driving me bonkers, but I do like the new way the calendars display. Looking forward to when my MacBook Calendar isn't so schizophrenic.
|jmontana66||11/16/12 5:34 PM|
Any idea what the time frame is? It's making me kind of crazy!
|Erika B.||11/16/12 9:44 PM|
Thank you, Alice--it's extremely helpful to know from your end what's going on, and it is fantastic news that you guys are working on this--the new changes seem like they will ultimately be a great improvement! It is indeed a bit frustrating to be a user through these changes, though--any estimate on how long this will last? I've had to disable my calendar entirely for now, as I was getting repeating alerts every few minutes!
|mobilemom||11/17/12 8:54 AM|
Bingo, this exactly describes my problem. I am happy to be patient while changes roll out if they ultimately result in better functionality, but I'm constantly dismissing calendar alerts I have already dismissed many times before. The calendars just keep appearing and disappearing above the static list of delegates.
|baggiero||11/19/12 9:00 AM|
Glad I'm not paying for google services - otherwise I'd wonder what on earth they were doing rolling out untested changes to the live platform ...
|(unknown)||11/19/12 12:29 PM||<This message has been deleted.>|
|Brant Arthur||11/19/12 12:30 PM|
I get notifications for everyone else in the organization (formerly delegates). Thanks for letting us know why this is happening, but PLEASE PLEASE PLEASE make it stop soon.
|bigevil||11/19/12 12:41 PM|
I just wanted to 2nd what Brant says! it's brutal!
|(unknown)||11/19/12 1:15 PM||<This message has been deleted.>|
|David Conley||11/20/12 1:13 PM|
The repeating alert is insane. I've spent hours working through all of apple's repairs to find out it's google's problem. It's unimaginably bad. The shared calendar keeps on repeating the alert non-stop.
|Nuno Bettencourt||11/21/12 6:55 AM|
I have the exact same problem!!!
|Will Luttrell||11/21/12 8:02 AM|
Having exactly the same problem.
|(unknown)||11/21/12 9:42 AM||<This message has been deleted.>|
|Nuno Bettencourt||11/21/12 9:58 AM|
In my situation it's not only related to the notifications.
My calendars either show up or disappear randomly which makes my calendar show up duplicates.
Turning off the notifications is one way. Stop using google calendars is another.
|NewdestinyX||11/21/12 4:19 PM|
Yep. Same thing happening here. Just glad to know Google's on top of it.. And that functionality will be better in the end.. I've always hated 'delgates'.
I'll keep watching this thread...
|stelau||11/22/12 1:28 AM|
Same behavior here. And also, I would love to have no delegates anymore.
It would be nice to see some notice fro the google team when they are finished with the job.
|thijs104||11/22/12 2:42 AM|
All our employees are having these issues. Really strange thing to do in live versions.
|CWHJ||11/22/12 2:49 AM|
true true. I also find it weird that they do this in a public version.
|(unknown)||11/22/12 5:54 PM||<This message has been deleted.>|
|Eusquesio||11/22/12 11:58 PM|
I would really be glad if you could fix this problem already, it's been way too long!
|Erika B.||11/23/12 5:16 AM|
Are you around to come back in for an update?
Lots of folks are checking out this post and posting their similar issues--it has been a week since this started, and I'm sure we're all a bit fatigued with these problems from Google working on this change live.
I have two questions, and I'm sure everyone here would be grateful for a response:
1. How much longer are we going to be dealing with this issue?
2. Once you fix it, what protocols do you have in place to migrate the delegate calendars to the new top level system? I've noticed that if I add an event in one, it doesn't always propagate to the other, so I'm concerned that all of us might loose some data...
Friendly suggestion to folks here on this thread: export a copy of each of your calendars just in case!!! :)
|cryangriffith||11/23/12 9:46 AM|
I work for a mid-sized non-for-profit organization that primarily uses google calendar for all our scheduling. We are also an all-Apple organization, so I'm guessing the same problems I am seeing are occurring across the board (I checked with one of my VPs). Whenever google moves the delegates up to 'top-level', my Calendar.app goes into overdrive, bringing the reminders from all of my delegates into Notification center and maxing out my MBPs processors (as well as being annoying!). Is there any way that I can avoid this or is there a timeline when Google might have these changes completed? Thanks for your help - and the many great changes we've seen these last months in Google!
|baggiero||11/23/12 1:50 PM|
Quite frankly I'm amazed at how nice everyone is being in the face of what appears to me to be staggering incompetence and unprofessionalism on the part of google! To make untested, uncommunicated and un-apologised-for changes to the live production platform like this is shocking. If the testing didnt show these issues then shame on the testers and if it did, then wtf is it doing live, causing customer-affecting issues?!
|freeassociates||11/23/12 3:21 PM|
baggiero, I think the reason people are being nice might be that Google Calendars are free? Still, many (most?) of us rely on them to run our businesses and the expectation is that they'll be -- well -- reliable. Otherwise we'd use something else.
So, Google (Alice, are you reading this?), please stay in communication with us. You're creating a fair amount of havoc out here and it's important to your brand and your customers that we know we can count on you.
We need to know how to deal with this weird, unexpected behavior from a service we have committed to, and that affects our lives significantly.
|Lologam||11/25/12 7:06 AM|
I'm using the paid Google Apps services and i have the same problem. I'm very angry ! It's not serious, i pay for this service and uses it for my work.
|swo78||11/25/12 8:13 AM|
Same problem here. Basically making my calendar unusable.
|(unknown)||11/25/12 8:13 AM||<This message has been deleted.>|
|swo78||11/25/12 8:15 AM|
It's been a week since this has been completely broken. This needs to be rolled back and tested more before throwing it onto the user base.
|tdoyle201||11/25/12 11:17 AM|
Any news on the status on the change being implemented? It would be great to see delegates moved to the first level as they display in iOS, but this is annoying.
I am continuously getting error 404 pop-ups on my desktop all day while also having to uncheck duplicate calendars when they randomly pop-up.
I'm hoping I won't have to try different server #'s with my AOL dial-up soon too... JK
**I also just ported everything over to Google and switched to Android, the only thing keeping me in the Apple ecosystem is my MacBook and iCal/Mail. Keep up the good work and thank you for being Google.
|Erika B.||11/26/12 5:21 AM|
Hey All--does anyone know if there is something in particular we might be able to do to get the attention of Google again? I'm just surprised that we've not heard anything back given all the posts and views and time that has past since this started. I'm wondering if maybe we should share this discussion link on Facebook and Twitter and see if that draws more people to discuss the topic with us--do you think that might get Google's attention enough for a response and update? What do you think?
|KatherineG||11/26/12 6:28 AM|
Sorry for not updating sooner - Alice and I were out of office. I'll check in in with the team and see if there is a status update I can pass your way, in the meanwhile, sorry for any frustration this is causing!
|Erika B.||11/26/12 6:34 AM|
Thanks very much, Katherine--it will be great to have an update.
|Jennifer Antelman||11/26/12 6:30 PM|
Looks like mine are back up as of tonight.
|Jennifer Antelman||11/26/12 6:52 PM|
Nope, they're gone again.
|trentd||11/26/12 11:10 PM|
Same issue here, the paid version of "Google Apps for Business". So far this has been the worst business product we have ever purchased, with IMAP going down for a couple of weeks ("just use web mail" - yeah right, that works really well on a plane!), no real email aliases ("use groups, they are better" - what a PITA they are), crappy calendar delegation (I just want some people to see my calendar, but not items marked as private - like every other collaboration package out there), now I can't even use my calendar because I get some many f***ing alerts I need to rely on my phone, and web browser (which I won't notice alerts on, nor can I snooze them easily etc).
PLEASE MAKE THIS A BUSINESS CLASS PRODUCT as you state it is, and we are paying you for.
(I would log a support ticket that that will just waste more time, they'll have no clue, tell me it is my issue, eventually acknowledge it is a problem, say there is nothing they can do, then send me an email to say the case is closed and "How did we do"? Then I feel bad for trashing the poor Indian call center worker who has to deal with this crap).
That is my rant for the day...
|Philotech||11/27/12 1:51 AM|
Katherine and Alice,
I can only support other people here complaining that you are apparently testing changes to Google Calendars on the world-wide live system. You know that you render calendar useless for ALL people using Google Calendars with either the default birthday & anniversaries calender or with any other delegate or non-main calendar? And that by that you render all iOS devices useless because due to the constant changes in calendars they suck battery juice like nothing before (i.e. max some 12 hours of doing nothing with the phone until the battery is drained)? And that you even crash all iOS devices because apparently every time a calendar switches from delegate to main, all its events are being duplicated, taking, finally, all the devices memory (i.e. several gigabytes of stray calendar entries in my case)?
Better stop messing around with calendar or fix the issue immediately!
|Ben Hunt||11/27/12 5:56 AM|
Exactly the same problem here. Really frustrating
|carolinamendez||11/27/12 6:18 AM|
Exactly same issue here with iCal desktop version! really frustrating!! Please Katherine try to keep us update when the final solution will come! Hope soon!
|Lologam||11/27/12 6:27 AM|
Fix will be release today. Full deployment can take more days (just talked with Google about this).
|Will Koffel||11/27/12 6:52 AM|
I'll be anxiously awaiting this fix as well. I loved the idea that we might get clean side-bar calendars without the crufty delegates designation, but it's not worth this kind of headache. I have two paid domains on Google Apps (one personal and one for my company) and have dozens of people affected by this. I'm looking like the "bad guy" at home and at work.
My symptoms are similar.
1. I get numerous pop-ups per day telling me that one of the calendar URLs (https://firstname.lastname@example.org/user/) is returning a 404. When I visit manually, the URL certainly exists. It's almost as if some machines in Google's load-balanced pool don't know about it, but others do, luck of the draw.
2. It seems that the state of all my delegate calendars swaps between "non-existent", "in delegates sidebar", and " in sidebar directly". The latter is the nicest, but barring that, please just put it back the half-broken way it's been for years instead of the 3/4-broken way it is right now!
3. I have events that I didn't think had alarms now putting up alarms, and doing it over and over, apparently every time the state swaps back and forth per #2.
Hoping for a fix soon. Glad you guys are working on improving this, Google. I'd love to be a beta tester, just please don't beta test with all my corporate users!
|jruckman||11/27/12 8:03 AM|
Just adding a "me too"!
|(unknown)||11/27/12 9:27 AM||<This message has been deleted.>|
|ssubach||11/27/12 9:29 AM|
I am also affected by this, and also extremely frustrated. If google can't provide this simple service, there are a handful of other options out there that will.
For what it's worth, Fantastical.app seems to also be affected by this issue.
|Jayes||11/27/12 1:51 PM|
Was happy to find this thread as I know now it is not my computers that are going bonkers. And glad, too, that there is a fix coming soon.
So now.. what do we do when it is fixed? Do we uncheck the delegates calendar and keep the check mark under Google Calendars? Do we delete delegates from the Preferences set up, or will all this work itself out without our having to do anything? Hopefully, Katherine or Alice will post details of the fix and instructions to insure we don't lose data.
|scott.lindahl||11/27/12 2:44 PM|
me too. watching this closely, hopefully the will get this sorted out.
|All of my Google calendars are duplicating and repeating alarms in iCal (w/ OS X 10.8) using CalDav||Glenn-father of 3||11/27/12 3:53 PM|
Adding myself to the "it's happening to me too" group. I agree with everyone that this is really frustrating. I understand the philosophy of the free product so how much can you complain. But knowing that they change things at-will is still aggregating.
Interested in hearing what the solution is, when it will be available to all and where will the calendars be? Will they be listed under delegates? I hope not, I'd prefer them listed under the main account.
Just my thoughts.
|DrCharlie.sportdoc||11/27/12 4:29 PM|
I'm part of a small company that is in the trial phase of switching to Google Apps (i.e., paid version). The chaos with calendars may be a deal breaker. I appreciate your responsiveness in this thread; but it has taken me 2 hours to find it. Is there any way of staying informed on the status of this issue, other than checking in daily?
|Mac Sims||11/27/12 4:30 PM|
So I have been following the thread for a bit, as I have also been quite annoyed by the constant appearance and disappearance of secondary calendars in iCal on my GoogleApps account. It appears that it has stabilized this afternoon and staying showing.
But I came across something today that may be helpful for others to be able to choose which secondary calendars they want to show in iCal. (I have a few calendars I don't want to see in iCal.)
This page here: http://support.google.com/calendar/bin/answer.py?hl=en&answer=151674 talks about how to sync a mobile iOS device to Google Calendar using CalDav (not the calendar sync version that uses Exchange.) But down in the part talking about syncing multiple calendars you find:
So I decided to try it from a desktop and it worked!
First I quite iCal, then logged into the Google account I wanted to configure (for me my GoogleApps account)
Went to the appropriate link above. (The second one for me.)
Unchecked the calendars I DIDN'T want to see and clicked SAVE (they all seem to be on by default)
Then ran iCal, and only saw the calendars I wanted.
I did notice that when I ran iCal on my laptop it only showed those same calendars so I'm not sure exactly how Google is associating the preference to client. It may be by IP, so I will see how iCal behaves when I get home tonight. A while ago I had gone through this same process with my iPhone and iPad, and their settings were separate from each other. So I'll see how this works out.
Interested to know if this works for others.
|Lologam||11/27/12 11:52 PM|
Don't work for me :(
|(unknown)||11/28/12 12:22 AM||<This message has been deleted.>|
|ChrisGBS||11/28/12 1:08 AM|
The compounding issue that my paid users and I are now noticing that because the calendars keep coming in and out, it's taking up precious resources on our computers. A quick gander at the Activity Monitor shows CalendarAgent constantly spiking in CPU usage. It's pushing my hard drive to work more, making more noise, and just generally sound irritating, even when the computer is supposedly idle. It's now processing the calendars of EVERYONE in my organization every time it shows up.
The Google Calendar team is not only breaking the calendar, but working people's computers harder during this time of instability.
What I, and I imagine many others, are looking for, is a solution, a fix, or for the feature to be implemented in a stable manner. I could barely use my computer today because it was spending all its resources on processing calendar data!
|kateplane||11/28/12 2:07 AM|
Hi Alice, lots of us are still seeing this problem - is there any update on when we will see an end to this iCal issue? Thanks, K
|Robert Kattanek||11/28/12 3:53 AM|
I would certainly love it if I did not have to use delegates anymore, as it does have its advantages (for example properly working with icalBuddy).
So more power to Google for testing this.
However, the constant appearing/disappearing of these calendars is starting to get annoying. Could this please just get done now?
|Jason Gallagher||11/28/12 4:15 AM|
That's nice, but this is currently driving me insane and may have the opposite effect of what Google desires - driving me to iCloud instead. I'd rather not do that since Google Calendar has served me well for many years and it's easier to share with others, but this issue is driving me insane. It feels like I signed up for some buggy beta-release or something. Please fix it soon!
|baggiero||11/28/12 4:26 AM|
In fact, not just fix it but state explictly that you will NOT break the live service in a similar way in future, with some indication of how it went wrong this time and what you will do to prevent a similar mistake being made in future.
Of course this is just a tiny little (google-hosted) forum of maybe 40 users tops, many not even paying for the service they're complaining about being broken, so Google may take a look at the balance of return on investment and conclude that this sort of issue is worth taking the hit on rather than expending more effort on pre-release testing. Has anyone tweeted about it/stuck it on facebook? Maybe we need a petition ...
|Jody Thomas||11/28/12 4:36 AM|
Hi Alice, I manage 5 different Google Apps domains with a total user count of 150+. Many of our users are Mac users, and the past 10 days have been exceptionally frustrating. I'm getting many questions regarding migration to Exchange over this issue and the volatility of introducing this change being made unannounced and in a beta state (I've fired IT managers for less). Please advise on rollback or resolution efforts.
|KatherineG||11/28/12 9:51 AM|
We certainly do understand the frustration this is causing. My only update is that progress is being made, and while I can't give an exact estimate of when we might expect a solution, do know that this is being sorted out by our team.
Thanks again for your patience.
|mtthwdhrty||11/28/12 12:36 PM|
Thank you for keeping this page updated, Katherine. I (not representing many, I sadly assume) appreciate your keeping us abreast on the status of the situation. I will patiently await improvement; I would love to see the removal of the delegates! If it means an extra week of notifications and duplicates with a return of a product that is better, I truly don't mind. Live environments with such a large audience, I can only imagine, offer many more problems than a small alpha/beta test group. I will give Google the benefit of the doubt for now... They don't HAVE to accommodate Apple (who, in all instances, is as proprietary as the world can be), but they choose to. Again, thanks for the updates, and for providing a service that has offered outstanding reliability until this attempted improvement.
|bebopper57||11/28/12 1:34 PM|
In addition to this problem (which I am also seeing on all of the Macs in our household), we also cannot create alerts in iCal or Apple Calendar. They are immediately deleted upon syncing with Google Calendar. (Oddly, alerts created on iOS devices work just fine with the same Google Calendars.) Are others seeing this problem, too? This has been going on for almost 2 weeks now!
|elrady||11/28/12 1:53 PM|
Hi Katherine, thanks so much for keeping us up to date on this issue (and other issue I'm tracking on a different group regarding the iOS secondary calendars problem.). I just wanted to ask, is due to Google's attempting to change CalDAV implementation in OS X so that the secondary calendars do not appear in their own delegates categories, but rather appear under one group?
|Chris Quenelle||11/28/12 9:33 PM|
This has been happening to me too for the past week or two, and it's still happening today (11/28/2012).
I would LOVE to have multiple calendars work right on my mac.
|Nuno Bettencourt||11/29/12 1:31 AM|
I belief that I'm also affected by the problem you described, but I hadn't notice it before reading your post. I did in fact notice that I wasn't being correctly alerted for the events, but I did not had enough time to explore it.
Now I realise it might be indeed another bug.
|Russell Read||11/29/12 9:53 AM|
I for one much prefer all my Google calendars appearing along with my main calendar and NOT as delegates. Much cleaner and easier to deal with. I hope that change comes back.
|Aapo Kuuselo||11/29/12 11:06 AM|
Yeah I'm having the exact same issue. Hope this gets fixed soon.
|K||11/29/12 12:21 PM|
Can you please reply back to this forum whenever you do have an estimated time frame for a solution? Also, it would be nice if they could revert back to the old system and try the new delegation management from a test server in the mean time, or at least give the community a thorough explanation of why this cannot be done on a test server.
|freeassociates||11/29/12 12:34 PM|
There's a huge lesson to be learned here -- for Google and all of us. Communication works. When Katherine and Alice post here, even if they say "we're not sure when this is going to be done" we know someone is listening and we're not just ranting at each other. It calms things down and buys Google a little more time. As huge as their system is, I can imagine teams of coders working frantically at their cubicles to fix this and not really knowing how long it will take. But keeping us (the customers) up to speed as you progress toward a fix is truly helpful.
We like Google and we like our Macs, and we're not a bunch of unreasonable jerks. But when things go wrong, it's damned annoying. To paraphrase Dustin Hoffman in Midnight Cowboy, "We're working here!" We don't want, can't afford, to have our day interrupted constantly. We just want to get back to our lives. So, Google (Alice and Katherine, I'm talking to you), keep us in the loop. And thanks.
|trentd||11/29/12 1:15 PM|
I second this - I understand things go wrong, but not just rolling back, and testing with a sub-set of beta users until it is sorted is insane! Especially when we are paying for this.
|trentd||11/29/12 1:27 PM|
As someone in your position several months ago, I would highly recommend against going with Google Apps for Business, it is not yet ready for prime time (we have about 50 users)
I use IMAP, and this did not work for nearly 2 weeks at one stage (just like this, no real solution, no time frames, and no rolling back), then I lost access to the web interface as well for nearly a full business day, so had NO access to my emails.
Calendar permissions look OK at first, but when you compare them with all other collaboration solutions, they and just not good enough.
Email aliases don't exist, you need to make groups, which also looks OK at first, but then quickly becomes an admin PITA. In practice the paid version gets you nothing the free version doesn't (aside from the option to remove ad's at the top of Gmail, not other things), and of course the ability to add more users.
(Hopefully get this via email, my last post got deleted that went though all my issues, so this probably will also)
|Jonathan Pratt||11/29/12 1:30 PM|
Thanks for the update Katherine. I hope you'll post when a final solution is achieved, as I've disabled the Calendar component of my system-level Google accounts (both personal and professional) to stop the stream of notifications. I've signed up for email notifications when this thread updates, though, so a post from you or another member of your team would be most helpful in knowing when I can return to using my preferred interface. This bump in the road is the exception that proves the rule - Google Calendar is a great platform and I appreciate how much easier it makes it to organize my life.
|Alex Greenfields||11/29/12 5:51 PM|
Yes, I'm amazed that this problem has persisted for more than 2 weeks. With a bug of this magnitude that affects such a critical tool I would expect the faulty changes to be rolled back within 24 hours max. It seems crazy to subject customers to ongoing live debugging like this. How can it not be possible for google to test this app internally before going live? It really sends the message that google has neither the ability nor the desire to provide a stable product.
|Alex Greenfields||11/29/12 5:52 PM|
|Christian Reimer||11/30/12 1:52 AM|
Alright, I pulled the plug on Google Calendar and moved to iCloud. If you want to know how you can export your calendars, read this:
Just for the record, this might very well be the beginning of my farewell to Google Services. I really don't understand why changes like this couldn't be tested before rolling it out to the masses.
|Robert Kattanek||11/30/12 1:56 AM|
Moved to iCloud as well two days ago.
|Waling Dijkstra||11/30/12 6:57 AM|
Just adding a 'me too' here.
|L vP||11/30/12 7:08 AM|
Me too + my Google Apps mail + 10 others in the company
|Benjamin Wood||11/30/12 10:06 AM|
Same issue here! Multiple people on our google apps account are having this issue. It's a huge problem. Google, please fix this! How could it take this long to fix such a major problem?
|KatherineG||11/30/12 3:20 PM|
No change since my update on the 28: "We certainly do understand the frustration this is causing. My only update is that progress is being made, and while I can't give an exact estimate of when we might expect a solution, do know that this is being sorted out by our team."
Thanks for your patience, and our apologies for the frustration this is causing. Will get back to you when we have any updates to pass along.
|Jakub Trzebiatowski||12/1/12 3:52 AM|
That's cool that you are fixing the problem. Only thing I can be sure about it's that that's still not working - my delegate calendar has just disappeared from top level calendars. Just for info.
|mobilemom||12/2/12 11:25 AM|
Another user experiencing this very frustrating issue. I had to turn off all calendar alerts, which I use extensively so this is not a sustainable solution for me. I make great use of calendar sharing, so I don't think iCloud will work for me, though maybe things have changed. At any rate, my user experience in OSX Calendar directly has deteriorated to the point where I can't use the application at all.
I know that there is attention to this issue already, so I'm posting not to add petty complaining but my experience is that problems that affect a greater number of people often get better priority for limited resources to fix them, so I figured I'd add my voice to the crowd.
Here's hoping we get a resolution soon.
|Lauranne||12/2/12 3:26 PM|
I'd like to add same comment than everybody and especially mobilemom : maybe if lots of people report trouble, will it be faster to have a solution ?!
Also, I noticed something pretty strange : calendars appear and disappaear from my left column in ical... when they want ?!
Please, do something ! Thanks !
|pubsmail||12/2/12 5:40 PM|
Add me to the list of people experiencing problems. How frustrating!! Time to dump google and just pay for a dependable calendar service?
|PlanoFool||12/2/12 8:33 PM|
I've had this same frustrating problem for the last couple of weeks. I use Google Apps for my family. I'm a delegate on my wife's calendar. In iCal, I can have just my own calendar displayed, but within a few minutes, my wife's calendar would mysteriously add itself to the left nav in iCal, and I'd start getting reminders in Notification Center for every all-day appointment on her calendar...over and over. Strangely, none of these appointments actually had reminders associated with them on her Google Calendar. It seems that iCal is displaying reminders anyway.
I think I've found a temporary workaround, though. Select iCal > Preferences > Alerts tab, and check the box next to "Turn off shared calendar messages in Notification Center". (I also set the default reminders for Event and All Day Events to None, but I don't think this was related to the solution.)
Did this several hours ago, and so far, no notifications from my wife's calendar, and her calendar hasn't re-appeared in iCal. Keeping my fingers crossed...
|Alice PB&J||12/3/12 10:07 AM|
Hi all, as Katherine mentioned, our team is working hard on resolving this issue, and we're sorry that we don't have a timeline to communicate. In the meantime, would you please mind doing the following?
1. In iCal, click "Calendar" > "Preferences"
2. Make sure you're on the "Accounts" tab
3. Select the correct account from the left pane and then click "Delegation"
4. Uncheck your calendars there, since they are appearing directly under your account now
These steps should remove your calendars from appearing twice in iCal -- please let us know if this doesn't work for you somehow.
|j0ni||12/3/12 10:35 AM|
A week or so ago I tried doing this, but then a couple of hours later the calendars disappeared again from the "Google" section of the sidebar, and were no longer present in my calendar view at all.
Are you saying that the new integration will become stable now if we stop using the old integration?
|Lauranne||12/3/12 10:36 AM|
thanks for your advices.
However, when I do what you propose, all calendars are removed. So, yes, I haven't them twice, but I haven't them at all !!
I also tried to use this solution :http://j.oin.name/synchroniser-ses-agendas-google-avec-ical-0 (sorry, in french...). But we agree it is not a direct manner and moreover calendar appear as many many calendars in the left column.
|ChrisGBS||12/3/12 10:39 AM|
Although this helps reduce the amount of notifications, I still receive notifications for ALL THE EMPLOYEES in my company! And, because the secondary calendars keep showing up and disappearing, the latest issue is that all of my computers that connect to my calendar are coming to a near halt as the calendarprocess is constantly parsing the data from Google. Not only has this gone past a moderate annoyance, but it's actually reducing the performance of our computers.
This issue has surpassed the classification of a minor bug, but is having a detrimental effect on people's computers. It's reducing efficiency and productivity, and at this point, it shouldn't be about you not having a timeframe of fixing it, it should be a public apology AND a fix by the end of day.
|Chris Quenelle||12/3/12 10:59 AM|
I don't think you understand the general symptom of the bug we're discussing. The calendars are available as "delegates" at all times, but additionally top-level copies of the same calendars come and go. They are visible for a few hours or minutes, and then they disappear. When they reappear they do not retain their selected/unselected status, so they are automatically selected in iCal. If I unselect the "delegates" calendars then all my calendars go missing as soon as the top level calendars disappear (minutes or hours later). It's not an option to turn off the "delegate" calendars because the top-level ones do not stay available.
I think some of the iCal people posting here are confused about what's going on because they don't have the calendars list visible at all times. If you are using a version of iCal/Calendar that supports seeing the calendar list all the time, be sure to enable that feature. It will help you see why you are getting duplicate appointments. It's because the same calendar is connected twice.
|Tyler Redick||12/3/12 11:12 AM|
I've been following this for a while, thanks for helping.
I've done what you suggested and it seems more stable for one of my accounts. I have multiple Google CalDAV accounts on the same calendar. My home account seems to be stable and working as you suggest. But my secondary account (different username, different password, etc.) shows only the primary calendar when I remove delegates.
|Robert Clare||12/3/12 11:16 AM|
Am I so glad to have finally found this thread. I too have been going crazy with the "gmail" calendar accounts coming and going and all of the 404 errors and the high fan activity from iCal synchronization. This has been going on for well over two weeks now and all Google can say is "we're working on it"? At least Alice and Katherine have been communicating, so thank you very much for that! That is appreciated; what isn't appreciated is that google has been doing this world-wide testing on us when what we actually want is a stable platform. This is what I would expect from beta (or even alpha) software. But sorry, Alice, as has been pointed out by others, the "delegates" always are there, at least for me. It is the "top-level" calendars that come and go. Like just this very moment, while I was writing this message, I saw the "top-level" calendars suddenly disappear from the Calendar sidebar... And my fan started up and "iCalExternalSync" started chewing up CPU.
|technogorilla||12/3/12 11:28 AM|
I have exactly the same problem, the top level calendars appear and disappear with seemly no pattern. Removing the delegates only works for as long as the top level versions "stay".
|adamengst||12/3/12 12:03 PM|
A friend just turned me on to this thread, and I hope to write something up about the issue in TidBITS once I understand it better. However, I'd like to suggest a possible workaround.
I mostly use BusyCal, which is an independent calendar app that's much nicer (in my opinion) than iCal/Calendar. I've not seen this behavior in BusyCal, whereas I can reproduce it in Calendar at will. There is a 30-day free trial of BusyCal, and it's worth a try for anyone who is suffering from this problem.
I can't guarantee that BusyCal is immune, but at the very least, it would seem to be less susceptible since it handles delegation differently (there's no interface for it).
Let me know what you find...
|freeassociates||12/3/12 12:03 PM|
Chris's description nails it perfectly. I tried turning off the delegates, but it only worked for a couple of minutes, and only for one of the three calendars in question. The others never contained any content, regardless of my attempts to refresh them. I'd rather have duplicate info than none. But I'd really rather it simply worked.
|(unknown)||12/3/12 12:08 PM||<This message has been deleted.>|
|freeassociates||12/3/12 12:10 PM|
|(unknown)||12/3/12 12:11 PM||<This message has been deleted.>|
|Jayes||12/3/12 12:13 PM|
Chris has described my situation exactly. If I remove the check mark from a delegate's calendar on the nav bar under Google, there is an excellent chance that I will have no delegate calendar showing when the delegate calendar randomly disappears under the Google heading. The only way to insure being able to see those appointments all the time is to check it off under Delegates.
Fortunately, I only have one delegate calendar with few appointments so my issues are not exponential as some who have a company's worth. At 7:32 am I got my first pop up alert for today and with it an email reminding me of an event on Friday. Seven more such alerts and emails until about 7:59 am and then it stopped for a while. Alerts started up again at about 8:43 am - 7 more alerts and corresponding emails until about 9:02 am. And now at 11:50 am, it starts again. It's now 12:10 pm and I've gotten 6 alerts and emails. It's almost as if they are triggered by something on the Google end in that there are lapses between the occurrences.
Appreciate the updates, at least we can assume someone is working on it.
|(unknown)||12/3/12 12:22 PM||<This message has been deleted.>|
|adamengst||12/3/12 12:24 PM|
On Monday, December 3, 2012 3:10:16 PM UTC-5, freeassociates wrote:
BusyCal 2 does rely on the same syncing code as iCal/Calendar for iCloud calendars, but not, I believe, for Google Calendar.
|Alice PB&J||12/3/12 1:10 PM|
Thanks, Chris. When you say "top-level copies", do you mean the calendars are appearing under "Google" or "calendar.google.com" in the left pane in iCal?
Additionally, regarding "when they reappear they do not retain their selected/unselected status, so they are automatically selected in iCal" -- what do you mean by this? By not retaining their selected/unselected status, I understand that to mean that they are checked or unchecked in the left pane in iCal, meaning they do or do not display events in the grid; what do you mean by saying they're therefore "automatically selected in iCal"?
|augmentedfourth||12/3/12 1:15 PM|
BusyCal does look interesting, but I need Exchange integration as well to get my work calendars all in the same place.
|bebopper57||12/3/12 1:16 PM|
I just downloaded and set up BusyCal 2.0 and it seems to be much more stable. BusyCal doesn't have any of the Delegates features, which makes me think that this is part of the problem. (iOS Calendars also have no Delegates features, and also seem to be immune from the current problems.) That said, Delegates were working fine in iCal before this episode of problems.
Here's another potential solution for iCal: try deleting your Google account in iCal/Calendar and setting it up from scratch again, without enabling Delegates. After doing this, my shared Google calendars seem to be stable now in iCal (for the past couple of hours, anyway.)
|Chris Quenelle||12/3/12 1:41 PM|
I didn't say earlier, but I am only having trouble with the non-primary (aka "delegate") calendars. The primary calendar in my google account works fine in iCal. Yes, when I wrote "top level copies" I meant the delegate calendars showing up under the "Google" heading in the list of calendars.
When the delegates appear as top-level calendars (not under the 'delegates' subcategory) I can unselect them. Then I only get one copy of the appointments. But then they disappear, and when they reappear they are selected as visible in Calendar again, so the duplicate appointments show up again. I don't know if unselecting them in the calendar list would prevent duplicate notifications or not, but it would prevent the duplicate appointments in the calendar view.
I tried the experiment of deleting all my google accounts and recreating them, and now I find myself in a strange state in the calendar app. My secondary calendars are not showing data at all. Bummer. I'll have to go fiddle with it some more and see if I can fix it. I see the "delegates" section in the calendar list. I see one group item for each secondary calendar, with a little arrow for opening/closing. Normally under each group would be exactly one calendar with the same name as the group, but now the calendars are all missing, although (as I said) the groups are still there.
|Chris Quenelle||12/3/12 1:43 PM|
I just deleted and recreated the google calendar account, and now I see my secondary calendars at the top level. If it stays like that, I'll follow up on this forum.
|Jody Thomas||12/3/12 1:46 PM|
Alice, experiencing the same issues as Chris, top level refers to the listing under the Google Apps / Gmail account in the LH pane of iCal, following the primary calendar for the account.
When the listing of delegate calendars disappears, then reappears, the selected / unselected status does not persist, but will default to selected status each time.
|Jody Thomas||12/3/12 1:47 PM|
No such luck… the problem continues for me.
|Lauranne||12/3/12 1:49 PM|
New error for me : when I open ical I get a 404 error.... then it solve by itself and still the ouble notification and everything we know.
Regarding the fact that only the delegate are displayed : I'm not sure I have the same pattern : right know everything has been removed EXCEPT the main calendar...
|Chris Quenelle||12/3/12 1:53 PM|
I just noticed that I have 4 calendars that can be enabled as "delegates". Three are secondary calendars that I created in the google calendar account calendar.google.com. One of them is a google calendar that was shared with me. The shared calendar still shows up in the delegates selection pane of the calendar properties window, but it doesn't show up at the "top-level" in the calendar list. Only the three calendars owned by me, (and the primary calendar) show up at the top-level under "Google" in the calendar list.
|Lauranne||12/3/12 2:05 PM|
Really, a free solution, which seems working !! (hope !)
1. Open a textEdit doc, copy and paste this url :
The ### are what you'll need to change to adapt your particular case
2. Found the ### for your case : open google calendar (in a web browser) ; Go to parameters > agenda ; a list with all your agenda is displayed. Click on the first you'd like to add in ical and found the url address (agenda ID) : something like that : email@example.com. Replace the ### by this url and do it for all you calendars ; you'll have a list of url in your textedit doc, like : https://firstname.lastname@example.org/user
3. Open ical and go to preference > account
4. Add an account > Webdav, with these parameters :
- account type : CalDav
- User name : add...@gmail.com
- Password : you know what ;)
- Server url : one of the url you have in your text edit doc.
5. You should uncheck your delegates and even your main agenda to be sure not have calendar twice.
Hope it helped !!
|Daff0dil||12/3/12 2:44 PM|
I am having the same problem as Chris Q above. On the top left hand corner of the ical display, under the heading "Google" is a list of the google calendars that I have shared access too, as well as my own personal gmail calendars (that nobody else has access to). Below that list (of 10 calendars) is the heading of "Delegates". Under the heading of delegates are the same 10 calendars, these are calendars that I selected under preferences > accounts > delegation.
Of the 10 calendars listed under "Delegates" there are 2 calendars checked off - the two that I actually want to see the events for on my calendar. In the time that I have been writing this post, the 10 calendars under "Google" have appeared (all checked off), I have unchecked them all, they have disappeared, then reappeared (all checked off), three times.
I would like for this to be fixed and for iCal to work the way it did about a month ago where there were just calendars listed under "delegates". At this point, I only open iCal when I absolutely have to and then close it right away.
If anybody has a solution to this, I would be so appreciative.
|Robert Clare||12/3/12 2:56 PM|
Hi Alice, just to confirm what Chris has said: what I see are copies of the delegates that I own showing up under my "Google" calendar on the left side bar. So, for instance, I have a calendar called "Academic". It is a delegate. It is always there as a delegate. Occasionally, it will also show up under "Google", with the same name. At that point, all entries in that calendar get duplicated in the calendar display. I can uncheck it, and the duplicates will go away, leaving only the delegates. Then, with no warning, all of the calendars under "Google" will disappear, leaving only the list under "Delegates". And then, just as suddenly, they will reappear under "Google". Even if I had managed to un-click one of them before they disappeared, they will be clicked upon reappearance. And, I will get a notification for any "new" events that just appeared. And then, some time later, they will disappear. And, from time to time I'll get 404 messages about urls not working.
|Jayes||12/3/12 3:03 PM|
Katherine and Alice:I thought we were all experiencing EXACTLY the same behavior, but that does not seem to be the case.
My one of two delegate calendars is a shared calendar. Unlike Chris, my shared calendar does appear under the GOOGLE section on the Nav bar as well as under the delegates section - the apparent cause of duplicate entries. The other listing under Google is a birthday calendar. I created a subscription to Birthdays since previously they were not there. When I deselect the delegate calendars (shared and birthday) under Google, duplicates go away.
Like Chris, the listing under the Googles section comes and goes. And when it does return, it is selected again (checked) even though I had deselected it before its disappearance. I am fearful of totally deleting Delegation under preferences in iCal since as soon as the Googles section disappears, I will most certainly lose all the calendar entries for the shared calendar.
No one has mentioned the annoying emails associated with the annoying pop up alerts. Does no one else get these in their gmail account ? Possibly I have checked something in the gmail calendar setup to cause this.
And the 404 error... comes and goes. (twice in the last two minutes in fact)
The URL https://email@example.com/user/ encountered HTTP error 404. Make sure the URL is correct.
Yes.. the URL is correct!!
I hope providing specific information will help sort this out.
|Jason Gallagher||12/3/12 3:20 PM|
Jayes, I started getting email notifications as well today. I have never received them before and certainly don't want them. Maybe the computer has learned that since I changed the notification center settings to be less annoyed, it's upping its game to fight back!
The behavior that you described is exactly what is happening to me. If email notifications are a new issue, then it has gotten worse, not better. As mentioned above, only the delegate calendars are stable for me (though one won't let me edit it now - hmm), the others come and go, and come back checked.
iCloud is looking better and better. I really don't want to leave Google's calendar service, but I think that's what I see happening. Oh well.
|Jayes||12/3/12 4:18 PM|
To be more specific about those alerts... hoping more knowledge will help with the fix.
Between 2:41 pm and 4:15 pm.. and it continues as I write this... I have gotten 23 alerts and 23 emails (make that 26) announcing an event on Friday from the delegates calendar. They are coming every 3-4 minutes. I don't get them from the main calendar which has appointments, only the delegates. I can only imagine the magnitude of dysfunction others are experiencing who have mulitple delegate calendars with many appointments. Let's see... 5-10 delegate calendars (as some have noted) with many appointments each day in the upcoming days. That well translates into hundreds of alerts and emails. It happens whether iCal is open or closed.
There seems to be something triggering this at Google since hours will go by and there are no alerts.. and then all of a sudden, they are bombarding me again. No. 27 just popped up! So please, if you can't fix the duplication now, please at least stop the alerts and emails!
|elrady||12/3/12 5:50 PM|
https://calendar.google.com/calendar/dav/[xxxxx]@gmail.com/user/ is not a location that supports this request.
|gyorpb||12/4/12 12:26 AM|
On Friday, November 16, 2012 8:19:29 PM UTC+1, Alice PB&J wrote:
|Bmiw||12/4/12 12:47 AM|
That's the problem with Google. They offer fine services but client apps are clearly less important to them. Their IMAP and CalDAV implementations are never completely compliant with the standards and the way they work changes constantly. As a result we, the users, need to search the web all the time to find solutions and to understand what is going on. That's not good, especially since at least some of us are paying for these services. It just takes to much of my time.
I prefer the new way of displaying my secondary calendars below my primary calendar but it drives me nuts that it changes all the time. I'm constantly disabling and enabling my delegates in Apple Calendar. The error messages by Apple Calendar for URLs that apparently don't exist is another annoyance.
Please Google get your act together and stop wasting our time.
|Erika B.||12/4/12 12:51 AM|
I just wanted to pop back into the dialogue and verify what Chris Q is saying about the issue--this is also how I see this issue showing up, and seems to be the basis of all we are experiencing here.
Thanks, Chris, for explaining this so clearly.
Alice--is it completely necessary for this process of change that Google is working on to continue to happen live? I guess it seems like it would indeed be a bit more professional, given the number of weeks we've all been waiting for a viable fix, that this could be happening outside the public, live use of this product. I assume you've considered this, as it is a relatively obvious format for providing new features and upgrades, and this concern has been widely discussed here. It might be useful for all of us here to understand why Google chose to work on this change in this "live" manner. I imagine it might be helpful in building trust within your user community--as you can see, people are already starting to choose other products in order to get back to business as usual... would you be willing to comment about this?
Many thanks, and very best to all,
|Nuno Bettencourt||12/4/12 1:35 AM|
Busycal does not even know what delegates are.... As a result, it's not possible to replicate the problem using busycal.
As someone else replied earlier, this problem "probably?" does not happen on applications that do not deal with delegates.
|gyorpb||12/4/12 1:36 AM|
On Tuesday, December 4, 2012 9:47:46 AM UTC+1, Bmiw wrote:
Of course. The ultimate goal is to lure you to their web apps and harvest your data.
It's Microsoft-esque: embrace, extend and extinguish.
|Nuno Bettencourt||12/4/12 2:00 AM|
Is anyone having problems with the reminders that you set on "Calendar application" for the events on your google delegate calendars, despite appearing as delegates or like the primary calendar?
Someone has mentioned it earlier, but I did not have time to dig into it before...
For the simple tests I've done, still haven't covered all the possibilities (nor will), I've noticed that any time I set up an Alert (message) for an event that is on a delegate calendar, it will not save it.
Until now, the only way I am able to set an alarm on it is to create the event on my google calendar, set the desired alarm and then move it to one of my delegate calendars. When doing this, if I change the alert time (on the delegate calendar) e.g. 15 to 30 minutes, it will not keep my last update (30 mins).
I'm tired of doing beta testing on this without even knowing that I'm a beta tester...
Had my hopes high, but there have been too much fiddling with this story of delegates showing up like primary calendars (always desirable but not fully functional), alerts for events on delegate calendars not working properly (most probably because people were complaining about receiving duplicate alarms and as a result google just decided to eliminate them), etc, etc.
I'm moving my calendars to iCloud right now!!! I've spent too much precious time of my life dealing with this crap, which I don't know when will be solved!
Alice and Katherine... thanks for you support but it just hasn't been enough... once this is all solved please just inform us... Meanwhile, I don't even care for feedback, because it's going nowhere!!!!
|Glenn-father of 3||12/4/12 6:33 AM|
I agree, not really sure why any company would test in a live environment. I don't agree that since this is a free product for most of us that Google can do whatever they want, whenever they want. If you offer a service to people, free or not, it does not mean that you have the ability to change anything anytime that you want.
That being said, I'm not convinced Kimberly or Alice work for Google or if they are just posting replies to this forum.
I really would appreciate something formal from Google on this matter. This has been going on for a couple of weeks, some sort of solution needs to be implemented as soon as possible.
|Glenn-father of 3||12/4/12 6:49 AM|
My apologies, the Google icon does not appear on my phone the way it does on my PC. I guess it's possible they work for Google, according to the icon.
|L vP||12/4/12 7:02 AM|
Since a few hours it looks like the problem is solved at my side, without doing anything.
iCal updates quickly when launched.
All calendars are displayed.
Unchecked calendars stay unchecked when quitting iCal.
No more anarchic notifications.
Thanks for fixing this!! :-)
|Mike Daniello||12/4/12 7:03 AM|
Yes I am having the same issue. After Updating to 10.8.2. Everything is duplicated and if I uncheck the Delegates the events disappear and if I uncheck the other set of calendars the dups stop, but 15 min later they are automatically checked again.
|Nuno Bettencourt||12/4/12 7:15 AM|
On Tuesday, December 4, 2012 3:02:44 PM UTC, L vP wrote:
are you sure it is fixed? have you tried changing an alert time on one of the events in the "old" delegate calendars?
|L vP||12/4/12 7:33 AM|
If I understand well what Google is doing, we no longer need/should use "delegates" in iCal as they automatically appear in iCal now whithout having to select them in preferences.
|(unknown)||12/4/12 7:38 AM||<This message has been deleted.>|
|sxb||12/4/12 8:45 AM|
Having also the duplication problem, I fully subscribe to the comments in this forum.
As for the unsaved alerts: The problem you point out may be linked to another one that has been discussed for quite some time (https://productforums.google.com/forum/#!topic/calendar/J8VmiYqHP8U) and is still unsolved. Just tested again.
As far as I have been able to find out, the problem arises when using alerts that involve sound. In that case, all alerts concerning the same event will be ignored and overwritten by those defined in the default settings of said calendar.
|Robert Clare||12/4/12 8:51 AM|
Well, things seem to be settling down. I noticed that the "main" calendars seem to have been available on a "permanent" basis since some time yesterday. I have unchecked my delegates (but haven't removed them from the list in System Prefs!), and they have stayed put under the "Google" heading. And, I have even gotten alerts from the main ones (I, like every? one else, never got alerts from the delegates). However, I have still seen a couple of 404 messages, so not all has settled down in googleland. I have to admit that I had thought of other possibilities besides google, but the integration with my android phone has been too good to turn down. And google calendars on my laptop mostly worked (besides alerts, but I almost always have my phone with me and it would alert me). If this stabilizes, I will probably stay with google. If it "hiccups" again like the last several weeks, I will find an alternative, including dumping my android phone.
|dan'||12/4/12 8:52 AM|
well, I just can confirm that it seems to be fixed now! .. I'm not having the issue anymore for about 5, 6 hours.. i unchecked the delegated calendars and the ones directly under "Google" didn't disappear anymore.. the only other thing i did this morning, was rearranging the order of the calendars (under "Google")..
|Lauranne||12/4/12 9:16 AM|
sorry for my late answer ; please, double check your url address ; it should be something like : https://firstname.lastname@example.org/user (specificaly "group.calendar.google.com" and no "gmail.com")
|Robert Clare||12/4/12 10:01 AM|
For me, the specific message was (and still is, this one came two minutes ago): The URL https://calendar.google.com/calendar/dav/[xxx]@group.calendar.google.com/user/ encountered HTTP error 404. Make sure the URL is correct. I have also seen the URL that includes my email show up as a 404 message (maybe 30 minutes ago).
|Chris Quenelle||12/4/12 10:23 AM|
Yesterday, I gave tried the workaround of using separate "caldav" connections for each calendar, which is a big pain because of the Apple Calendar UI. Today, based on email from this forum, I tried going back to a regular google account in Calendar. It didnt' really work right until i rebooted, and then it started working! I think my problem is solved! I can't verify the connection problems (404) have gone away or not, because it hasn't been long enough. But it's a big improvement!
|bebopper57||12/4/12 12:20 PM|
My pro bono Google Calendar Public Test daily update:
Good: After resetting my google calendar account in both iCal (5.0.3, on Lion) and Calendar (6.0 on Mt Lion), all shared calendars appear automatically (at the same level as my primary account) and are stable (not disappearing and reappearing as they did for the past couple of weeks). Interestingly, Delegates still appear in the Accounts Preferences, but I've left them unchecked.
Bad: When I try to create calendar entries on any shared calendars, this error appears: "The server responded with an error: https://email@example.com/user/ is not a location that supports this request." Clicking the Revert to Server button causes the entry to disappear. Once, after trying this a few times, suddenly a bunch of these calendar entries reappeared… all in my primary calendar! Whoa!… what IS going on here? This is a new problem for me.
More Bad: Alerts usually disappear as soon as they are created… but not always! Sometimes they stick… at random. Strange. This has been going on for weeks.
Work around: BusyCal works first time, every time. (Someone in this thread said it's because BusyCal doesn't support Delegates. Well, sure there is no Delegates feature in BusyCal, but my shared calendars all appear along with my primary account, so I don't see the need for Delegates. Same with iOS Calendars… which all work fine without the Delegates feature/bug.)
|elrady||12/4/12 1:15 PM|
My calendars appear and seem to be working as well. Here's an interesting tidbit... what makes them stop working is when I try to edit the preferences on the secondary calendars... for example, trying to make them affect availability... that results in the 404 error message.
|mtthwdhrty||12/4/12 1:43 PM|
+1 to elrady. I can confirm that this is the most consistent behavior in my situation as well; iCal is working much more nicely in the past 24 hours. Thank you for continuing to work this out... I like the improvements a great deal!
|adamengst||12/4/12 2:17 PM|
On Tuesday, December 4, 2012 3:20:40 PM UTC-5, bebopper57 wrote:
Glad BusyCal is working for you. I fully admit that I don't understand the function of the Delegates feature; if I want to share a Google Calendar, I'll do so within the Web interface, and that has always worked. Is there something else that the Delegates functionality in iCal/Calendar provides?
|Alice PB&J||12/4/12 2:57 PM|
Hi, I'm glad to hear that many of you are finding things working better for you; iCal is back to normal for me as well.
If you are still experiencing issues with calendars disappearing/reappearing, and have already tried the steps listed below, please let me know if you're willing to help me out with some troubleshooting info and I'll reach out to you off-thread. We'll need to capture some logs for iCal, which will hopefully help us understand what's going wrong.
1. In iCal, click "Calendar" > "Preferences"
2. Make sure you're on the "Accounts" tab
3. Select the correct account from the left pane and then click "Delegation"
4. Uncheck your calendars there, since they are appearing directly under your account now
|ericwmwm||12/4/12 3:07 PM|
While the disappearing calendars issue seems to have subsided, I am consistently getting the "The server responded with an error. https://firstname.lastname@example.org/user/ is not a location that supports this request" pop up. What's weird, however, is that despite this message, if I've changed or added an event on the Google Calendar website, iCal recognizes the new event; if I change it via iCal, the Google Calendar website does not recognize it.
|Robert Clare||12/4/12 3:20 PM|
I haven't seen a 404 message in a while, knock on wood. And, unlike ericwmwwm, I can create, edit, delete an event on either iCal or the Google calendar website and the change is immediately reflected on the other system. I even move an event from one calendar (eg, Home to Work) and the change was correctly propagated to both iCal and Google. This is finally working the way it was always supposed to. Thanks, Google, for fixing it. It would have been nicer to have fixed it "behind the scenes" rather than driving people crazy (and away!) for the last several weeks, but at least it seems fixed now. So, whoever was twiddling bits at Google should please stop now, while you're ahead!
|Jayes||12/4/12 4:09 PM|
Thank you for your follow-up post.
I have followed your directions to uncheck the shared calendar under Delegates in Prefences and all calendars seems stable.
But still have two issues that could use some tweeking.
1. I am not able to edit/add/change the alerts in the delegates/shared calendar. Or rather, I can edit them, but the edit does not save. When I reopen the appointment, the old alert is back. No problem changing alerts in the primary calendar.
2. In the Nav column, under Google, I have a Contacts Birthdays and Events option. When I check that off, I get double entries. I also have a subcription to birthdays and they appear only once. Would be nice to use the option under Google, but don't want double entries. Perhaps I have checked something off twice elsewhere that creates these double entries.
Will continue to monitor this thread for additional comments and suggestions.
|PHYLLIS MOSHER||12/4/12 6:11 PM|
same thing is happening to me. Help!
|trentd||12/4/12 6:56 PM|
I have just done the following:
- Re-enabled the account
- Gone to accounts > gmail account > delegation, ensured that ALL checkboxes are cleared.
The other calendars do NOT appear on my calendar (as expected), however I AM getting alerts for all the calendars for all users.
I'm using Google Apps for Business, with Mac OS 10.8.2 and iCal (Calendar) 6.0 (1645).
All other users are listed in the left (whom I getting alerts for). Maybe I need to select "ignore alerts" for each of these (that will be a bit tedious as there are couple of dozen).
|trentd||12/4/12 7:00 PM|
Another curious thing is the full username for some users came through OK, but for others it is just their email address. I have not been able to figure out a pattern to this one, it appears pretty random.
|Barb Kopack Hill||12/4/12 7:01 PM|
While attempting to fix the problem of duplicates, repeated alarms, and error messages - which got worse over time - (eventually not allowing me to add an event), the calendar vanished completely from my accounts. I tried to add it back to my accounts and repeatedly got the message that it doesn't recognize the account. After consulting with Apple the tech suggested I contact Google to find out what the settings are so I can add the account again. All of my appointments are on Google and I really need to be able to access this info on my desktop instead of going to the web. Can you help guide me?
|Barb Kopack Hill||12/4/12 7:35 PM|
Magically - I tried it again just seconds ago and it magically reappeared. Confusing, but glad things are back.
|np39||12/4/12 10:09 PM|
For those who are still getting notifications from the delegate / shared calendars and don't want them, try this:
I just did this myself (and nothing else is scheduled on any calendars for the rest of this evening), so I'll know tomorrow if it works or not.
|Robert Clare||12/5/12 9:30 AM|
Well, I have to report that I was unable to change the alert setting on an event from iCal (well, Calendar 6.0 on OS X 10.8.2). For some strange reason, the alert was set to be 1905 minutes in advance (while my default is 15 minutes). I tried to fix it twice from Calendar, and it failed each time. This is a calendar directly under "Google". I have switched off the delegation (from Calendar->Preferences->Accounts->Delegation). Yesterday I had been able to move events around, but I didn't try changing the alert settings. I had to resort to using the Google web interface, and there the fix held.
In addition, I continue to get the 404 error messages, but they seem to be at a lower rate (eg, I've had 3 today, whereas I was getting them in bursts of 5-10 before).
Also, iCalExternalSync still seems to use a fair amount of CPU time causing my fans to rev up from time to time.
But, but, but, at least the main calendars don't flicker in and out of existence anymore, so that is a great improvement. Having them at the top level rather than under delegates (which always, at least for me, meant that there was a messy duplication in a hierarchy of calendars) is a nice step forward, but it looks like there are still improvements necessary.
|Alex Hryn||12/5/12 9:49 AM|
I have been following this thread for a while, and I'd like to say thank you to Alice and the others at Google who fixed this issue quickly. My shared google calendars are working well in iCal and I'm now delegate free. I rarely use alerts, but the few I have seem to be OK. I also still get the connection error messages, but that has been happening for a long time before this issue. I did notice that turning the refresh rate down from every minute to every 30 resulted in far less errors.
|Erika B.||12/5/12 9:51 AM|
I have not experienced my calendars working properly yet. If I follow the instructions that Alice provided, I loose all of my calendars. The only way to see my calendars is to keep the delegates checked, but then everything is duplicated and doing the same thing I first wrote in about... also, there hasn't been any improvement on my iPhone either... now the events are even duplicated there as well...
|(unknown)||12/5/12 9:55 AM||<This message has been deleted.>|
|ChrisGBS||12/5/12 10:22 AM|
One of the biggest issues with this new path that the delegates/shared calendars are coming in is that ALL of them come in now. In the previous method, when under the Calendar Preferences, if you unchecked a delegate calendar, it would completely ignore it.
In the new method, in the Calendar window, if you uncheck the delegate/shared calendar in the top level area, it doesn't show it, but still downloads the data.
In my particular situation as the Google Apps admin for my organization, this means that all 50 calendars in my organization download and are parsed on my computer, leading to unnecessary bandwidth and CPU use on my computer. All I want is to see my calendar, and occasionally load a shared calendar as needed. It taxes my computer leaving me with little precious resources to be productive.
And, only AFTER reading this thread, had I learned that we can turn off notifications for shared calendars. But, why should the default be so confusing and complicated? We here are the fortunate ones who sought an answer and found a thread title that doesn't actually accurately describe the primary cause of the issue at hand. The average user will have been struck by this and wonder why they get notifications all day long, be slowed down by their overtaxed computer, and just want to give up on life.
Is there a resolution for this expanded amount of resources that calendaring now requires because of the changes Google has made? Will we be provided back all the bandwidth and CPU time that has and will be taken away from us because of decision made by Google that does not comply with CalDAV standard?
|gmansc||12/5/12 11:33 AM|
I agree 100% with ChrisGBS. Google does not announce a change or tell us why this should lead to an improvement. In the mean time, many are seeing duplicate events and getting error messages. As noted by ChrisGBS, this business of having all google calendars show up at the top level in my calendar client is a pain. If they are not selected and, hence, not displayed on our google web page, they should not show up in the client. (Using google sync, one can select which calendars show up on smart phones -- no such option that I'm aware of for desktops....)
I like google products and am at an organization that uses google apps, but I absolutely hate the way in which they introduce changes. No stated rationale, no notice and let the user be damed if he/she gets overwhelmed with error messages.
|gmansc||12/5/12 11:54 AM|
Can you tell us what you are trying to fix/improve and also why the changes in the way google calendar syncs hasn't been announced? Folks I know at work where we use google apps are seeing duplicates, getting error messages, and as far as I can see, the only way to figure out what's going on is to check these forums.
|Alex Hryn||12/5/12 12:55 PM|
It seems that my previous post was premature. I've found that everything is working fine for "My calendars" — the calendars for which I can manage events and sharing. Anything under "Other calendars," even if I'm allowed to modify events (not sharing), do not appear in iCal except as delegates though with "Read & Write" Privileges. Even when given the private link to the calendar, it appears as read-only in iCal
My co-worker is also receiving frequent errors with "https://calendar.google.com/calendar/dav/[user]@gmail.com/user/ is not a location that supports this request." It appears that whatever solutions Google thinks they've provided are not affecting all users in the same way.
|Jayes||12/5/12 2:51 PM|
Something has changed .. again. Have never been able to edit alerts on delegate calendars. Now I can't edit alerts on MY calendar. Don't know where iCal is picking up these obscure alert options - like 2985 minutes before or 15 hours before, but they are not the ones set in Preferences in iCal, nor on Google calendar, web version. Now what?
|itsmedondi||12/6/12 3:46 AM|
same exact problem. this needs to be fixed!
|bebopper57||12/6/12 8:20 AM|
Shared calendars appear to be stable with Delegates unchecked.However, I'm still having these problems (with the same exact calendar setup on all devices)…
iCal 5.0.3 on Lion: Can't create calendar entries on any of my shared calendars. This error always appears: "The server responded with an error: https://email@example.com/user/ is not a location that supports this request." Calendar entries disappear after clicking Revert to Server. These entries sometimes reappear and disappear spontaneously. Can't create or change alerts.
Calendar 6.0 on Mt Lion: I can successfully create calendar entries in shared calendars. (These also appear in iCal 5.0.3 on my Lion machine.) Can't create or change alerts.
BusyCal 2.0 (on Mt Lion) and iOS Calendars (on iPhone and iPad) work fine.
|Christopher Esau||12/6/12 8:24 AM|
Alice, this problem is still occurring. It is also effecting iOS users. Please see my post (http://productforums.google.com/d/msg/calendar/zVmtxa06JSo/yBczgfO1TI8J) in this thread: http://productforums.google.com/d/topic/calendar/zVmtxa06JSo/discussion
It is duplicating any of the interesting calendars. The rest seem to work fine. I have selected/deselected calendars multiple times on multiple devices.
|Sarah Michele Ford||12/6/12 10:13 AM|
Glad to know
1) that I'm not completely insane
2) that google is on top of it.
Because MAN that business is annoying.
|John Cappiello||12/6/12 1:22 PM|
So this solved the problem for me!
Go there after being logged into your gmail account of choice.
Uncheck the shared calendars you don't want sent to your iPhone (or other caldav app, per the page)
I am so excited you have no idea. I just hope it sticks. Fixed Calendar.app and my iPhone.
|John Cappiello||12/6/12 1:25 PM|
Fix is here: https://www.google.com/calendar/iphoneselect
This has finally solved the problem for me on both my iPhone and Calendar.app.
|Alice PB&J||12/6/12 3:26 PM|
Thanks so much for your patience as we’ve investigated the various iCal issues you’ve reported. Here’s the current status:
- As of now, it is no longer necessary to sync secondary calendars using delegates. To choose which calendars are displayed, visit https://www.google.com/calendar/syncselect (as John Cappiello posted). These settings will apply to any device you sync using CalDAV, such as your iPhone or other iOS device. Updated help center instructions can be found here under “iCal 5.x and up”.
If you deselect calendars from Delegates in preferences, then enable them using https://www.google.com/calendar/syncselect and still find that you have duplicates, please let us know so that we can reach out to you and investigate those individual cases.
- We have identified the cause of the 404 and 400 errors and will be pushing fixes for these as soon as we can in the coming weeks. One action that triggers errors is attempting to add a guest to a secondary calendar, so instead of doing this in iCal, a workaround (until the fix is pushed) is to go to the web version at www.google.com/calendar to add the guest.
Finally, we’ve heard reports about alerts with strange times (switching from 15 minutes to 2985 minutes, for example) and will be investigating them, so please post here with the following info so we can look into the issues:
- Are these calendar-level or event-level alerts?
- Do you see the same reminder duration reflected on the web at www.google.com/calendar, or are they only appearing in iCal?
Thanks again for your patience, and our apologies for the frustration this has caused.
|Robert Clare||12/6/12 3:38 PM|
when I found my alert with 1905 minutes, it was an event level alert. It showed up as 1905 minutes on calendar.google.com, and that was the only place where I could change it. I couldn't fix it from Calendar. I tried a few times to change it to 15 minutes and each time it went back to 1905. Finally from calendar.google.com I could change it to 15 minutes and it stuck.
|markyspain||12/6/12 4:05 PM|
Your solution seems to work for me. I'll post here if anything changes. Thank you!
|Jayes||12/6/12 4:29 PM|
Thank you again for keeping this thread updated.
My calendar had the strange minute alerts too. I went back and looked at several past events and the alerts were inconsistent. One event had three alerts - one the day before, another 2385 minutes before and 6705 minutes before. And another had 7065 minutes before and 2745 minutes before. I did some dividing, thinking it might translate into days, but it did not. However, if I create a NEW event now, it sets up with appropriate alerts. I believe that iCal picks up any alerts that are set on the web in google.com/calendar AND it picks up the default alert that is set in iCal. That was one reason I had so many alerts but that did not account for the bizarre numbers. I am hoping, since I can't replicate the funny numbers, that's fixed on the Google end.
Then I went back to an old event on a delegates calendar that had a strange set of alerts and chose to edit them. I tried to delete all the alerts. It looked like it saved, but I could not delete the alert that is set in google. The same thing happened with events on my calendar.
Next, I went to Google calendar and deleted ALL alerts, both at the calendar level and the event level. There are now no default alerts set in Google at all. I can create a new event that only has the default alert from iCal. However, I cannot add an email alert in iCal so it appears that that function is still not working properly. Will try any suggestions you come up with. I don't rely heavily on alerts so I can function as it is now, but I am sure others do.
But I still can't figure out why my birthday and events calendar brings in duplicates in iCal. They are fine on my iphone and ipad. Any suggestions on how to fix that minor inconvenience appreciated.
|gmansc||12/6/12 4:33 PM|
This does seem to work well and even gives a cleaner presentation in Calendar 6.0, OS X 10.8. One reservation, though, is that it seems to force all CalDAV devices to sync the same calendars. On a smartphone, one may want a subset. One way to customize for each device is to use CalDAV on the desktops/laptops and exchange on the pads and handhelds. With google's exchange, you can set mail handling and calendar selection individually for each device.
|elrady||12/6/12 5:36 PM|
Thanks so much for keeping on top of this for us. Just wanted to let you know that one thing that brings up the 404 error for me:
When I attempt to right click on a secondary calendar and check the box to allow that calendar to affect my availability.
|mrbeardog||12/6/12 10:07 PM|
Secondary calendars show up and sync fine with delegates deselected.
However, now unable to add events to secondary calendars from within ical 5.03 - receive error: The server responded with an error https://firstname.lastname@example.org/user/ is not a location that supports this request.
|Alice PB&J||12/7/12 10:39 AM|
Ah, thank you, @elrady! I'm not sure if that's already a known issue, but I can definitely see it myself. I'll make sure the team knows!
|Alice PB&J||12/7/12 10:50 AM|
@mrbeardog, sorry, I have iCal 6 and it's working for me, so I can't repro what you're seeing. Are you adding guests to the events that you create on secondary calendars? It's a known issue right now that that will cause an error.
|Alice PB&J||12/7/12 11:13 AM|
@Robert Clare and @Jayes, thanks for the posts. I'm trying to reproduce the alerts problem myself and am unable to. Can you let me know a couple of things?
- When you create events now, do they still have the strange alert times?
- If not, what was your setup when your events had the strange alert times?
---> Default reminders set at google.com/calendar?
---> Event-level reminders set at google.com/calendar?
---> Event-level reminders set in iCal?
---> Default reminders set in iCal? (Although these don't actually apply, so they shouldn't really affect your reminders, but you never know!)
- Do all your previous events have the strange alert times, or is it just for a certain time period?
|Alice PB&J||12/7/12 11:15 AM|
Yes, you're right, @gmansc. This is noted in the help content as well, that the selections you make at google.com/calendar/syncselect will apply across all your devices that are synced using CalDAV. Hopefully that makes it a consistent experience for many - thanks for pointing it out.
|Robert Clare||12/7/12 11:34 AM|
As far as I can tell, for me it happened on just one event. It might have been an event that I entered from my Android phone, which should have had a 10 minute default alert set (at least it does right now...). I just tried adding events from my phone and everything behaved exactly as it should, with no strange alert times. I do have default reminders set at google.com/calendar, and I also have defaults set in iCal, and none look like 1905 minutes. They are all either 10 minutes (phone) or 15 minutes (google and ical). It might have happened on other events in the past; I noticed it on one particular event when I got the reminder a day early, and investigated.
|mrbeardog||12/7/12 11:56 AM|
Thanks for working on it.No guests involved, just adding simple event without guest, reminders, or anything extra. Works fine adding event to primary calendar, but all attempts at adding event to secondary receive the same "...not a location that supports this request" error.
|Jayes||12/7/12 1:10 PM|
Again, thanks for keeping up with this forum.
I'll try to answer your questions as completely as possible....
No. When I create events now, the alerts are normal. I have turned off all alerts in the web calendar, but have left the default alert (one day ahead) in iCal. However, I can't change or add alerts once the event is created in iCal. It looks like the changes are made, but when I go back into the event, it shows the original alerts.
My setup when the obscure alerts started was to have one default alert in iCal, and two alerts in Google calendar on the web. One for day prior. One for 4 days prior. I have since, as noted above, removed the alerts in google calendar. I looked back to see if I could see when the funny times started and it looks like around October 17. Now interestingly, on Octboer 25 I had three events. Two of them had strange alert times, one of them had just one alert for the day prior. I can't remember if they were created in different places.. i.e, two on the calendar and one on my iphone.
I just created two test events. One in iCal, one on my iPhone. The event on the phone produced two alerts. One that is the same as the default alert in iCal. The other is the default alert set in Week Cal (the calendar program I use on my iPhone). The event in iCal produced only one alert, the default that is set in iCal preferences. So this is behaving as I would expect.
The event created on the iphone allowed me to delete one of the alerts, but would not allow me to add it back. The event created in iCal would not allow me to make any changes to the alerts. I could, however, change the time of the event in both test entries.
Will monitor this thread and add information that help.
|John The Bad||12/10/12 3:23 AM|
Hi. Things have settled down for me. I'm using Calendar version 6.0 on Mac OSX Mountain Lion and as far as I can tell, all my Google calendars are available and I can read/write from Apple Calendar. However, I am still receiving error 404 messages at a rate of approx two per day.
PS when people use the term iCal do they mean the Apple OSX application now called Calendar or do they mean an app on iOS? I am a little confused.
|John The Bad||12/10/12 9:17 AM|
Ok, change that. I'm now getting this on a regular basis:
The server responded with an error.
https://calendar.google.com/calendar/dav/MyEmailAddress@gmail.com/user/ is not a location that supports this request.
So we're not out of the woods yet.
|j0ni||12/10/12 12:24 PM|
I'm now seeing the "not a location that supports this request" error all the time now with OS X Calendar 6. Also, BusyCal is reporting that it's unable to contact google.
|bebopper57||12/10/12 6:55 PM|
Appreciate the updates… but unfortunately, things are not better out here. Although calendars are stable now with Delegates unchecked, I cannot add calendar entries to secondary calendars using iCal (5.0) or Calendar (6.0)… I almost always get the '...not a location that supports this request.' error. This has been a problem for a week or so now and just recently, it started affecting my primary calendar as well. Furthermore, this problem seems to come and go. Sometimes I can schedule calendar items and they stick. Sometimes calendar entries reappear after disappearing for a while. But about 90% if the time it's just broken and I can't seem to nail down a reliable cause and effect.
In addition, I have not been able to add or change alerts for weeks. Changes just disappear or revert back to default alerts. On occasion it works, but no idea why… I don't seem to be doing anything different. Strange.
My work arounds are BusyCal (2.0 on Mac OS X 10.8.2), and Calendar on iOS (iOS 6 on iPhone and iOS 5 on iPad), which always works. Seems like changes in Google Calendar have seriously affected iCal/Calendar on Mac OS. Makes me wonder if recent changes to Google Calendar are conflicting with the delegates feature in Mac OS (which I have unchecked now), especially since there is no concept of Delegates in BusyCal or iOS calendar apps.
|cryangriffith||12/10/12 8:29 PM|
After visiting the google/sync page as well as deselecting delegates in the Calendar 6.0 app preference pane, I continue to receive the notifications for my calendar delegates. This seems to reflect the delegates I have selected in Calendar's listing (on the left side of the Calendar UI, listed under my google account). These notifications appear despite the fact that I have selected 'turn off shared calendar notifications in notification center' under Preferences > Alerts. This does not seem to be consistently replicated for my other devices (iPad, iPhone). Can you advise?
|baggiero||12/11/12 2:36 AM|
Perhaps it would be useful if you could publish (here) the set of test cases you are working on?
(a matrix of clients and calendar configurations, and for each combination, an "Action" (e.g. "set alert on event in delegated calendar" or "check calendar state") - there are clearly quite a few interested and capable users on this forum (and one can probably assume quite a few more silent readers).
The "not a location which supports this request" error is presumably either Google not supporting a CalDAV function (on a subsidiary calendar perhaps, but then error shouldn't be "not a location ..." it should be "not authorised" if it's specific to the calendar in question) or iCal/Calendar making a non-CalDAV standard request. Determining which it is shouldn't really be all that tricky, and it sounds like plenty of users are able to induce the error in question.
Getting 404 (HTTP Not found) errors is just plain wrong, of course and what is causing it ought to be easily picked up from the google end by inspection of server logs.
|John The Bad||12/11/12 3:18 AM|
Hi. Remember that there are readers here with varying levels of IT knowhow. Personally I wouldn't know a set of test cases if they hit me in the face. All I know is that I'm getting a pretty regular error with Calendar as mentioned above.
|baggiero||12/11/12 3:26 AM|
Oh, I think you do yourself a disservice!
What you've got there is nearly one ...
Your client is "Calendar" by which you mean (OS X 10.7.x Calendar v. X.Y) [you correct the x's and y's!]
and your calendar setup is a primary, any secondaries?, any delegates?
And what are you doing (possibly just "nothing - it's whatever Calendar does every M minutes, as configured ") when you see the error?
So the next test case is all the above the same apart from one change (e.g. a different client but all the same calendar mix and "action").
That way, you get to the bottom of all the things that everyone agrees ought to 'work' in a particular way (e.g. "trying to change alerts on a read-only delegate calendar should result in a "not allowed" error message and no change to the alert value/setting") and no uncertainty about what's wrong.
|John The Bad||12/11/12 4:03 AM|
Right, first off, I apologise if I sounded snappy, I'm a little frustrated.
I just now received this error:
The URL https://calendar.google.com/calendar/dav/MyUsername@gmail.com/user/ encountered HTTP error 404. Make sure the URL is correct.
I wasn't doing anything with Calendar when this popped up, it was just running away in the background.
I'm running Calendar Version 6.0 (1645) on Mac OS X Mountain Lion 10.8.2. I have one Google Account connected to this using CalDav with refresh rate set to one minute. All my delegates are unticked. All my calendars are shown in the top right corner. (My facebook birthdays calendaer is shown under these.) If I make any event in any of my Google calendars on Calendar, it shows up in Google Calendars (via browser) and vice versa. Likewise if I edit an event in either Calendar or on a browser the changes are recorded. So it seems I have R/W access with Calendar. However, Calendar will not allow me to set an alert on any of my calendars.
Does that help?
|gmansc||12/11/12 10:46 AM|
Mac OS X 10.8.2, Calendar 6.0. iphone and ipad syncing work fine. But on my computers, I still get:
The URL https://www.google.com/calendar/dav/myemailaddress/user/ encountered HTTP error 404. Make sure the URL is correct.
This happens several times a day. I also get the "location" error. I've made all of the changes recommended. Come on, google, get your act together.
|fje55nexus||12/14/12 4:19 AM|
I removed the delegates, since they now seem to be coming in on the top of the screen. I guess that Google just doesn't have its systems under control.
|MH23||12/16/12 5:19 AM|
Hi Alice, All-
I've been having these problems as well, with very unpredictable synchronization between iCal (now Calendar, since I've updated while this has been going on) and google calendars. After a couple of days of troubleshooting, I'd tried most things: Deleting the accounts and recreating them, clearing the hidden library files, alternative calendar programs like Busycal, etc etc. I continued to get either 404 errors, or no error but no synchronization. When I went to set up fresh versions of the accounts in iCal, I would get warnings about being unable to get a secure connection to the server.
In the end, I began to suspect a problem with my connection - so I switched on a VPN that tunnels all traffic through another network. This seems to have fixed the problem entirely, at least for apple Calendar. It makes me suspect that this problem may be related to blocked ports on various people's networks. Is that possible?
|Chip Mason||12/16/12 6:16 PM|
I too am seeing this problem. However, it is only on one mac, and one account. We have 3 other macs, and two other accounts in our house, and only one Mac, and one account are showing this truly annoying issue for iCal. I see no differences in iCal config, and they are all connecting over the same network and internet link. If there is some difference I need to look for , I appreciate ideas. If I can find a difference in this one machine, perhaps that can help.
|Nuno Bettencourt||12/17/12 5:48 AM|
how about this: http://googleblog.blogspot.ca/2012/12/winter-cleaning.html?
|larry rosenthal||1/1/13 2:22 PM|
This fixed my duplicate problem. Thanks.
|markridoo||1/7/13 3:51 AM|
Hi. I'm still getting this - does anyone know of a fix/work around etc?
Thanks in advance.
|bebopper57||1/7/13 10:21 AM|
The duplicate calendar problems that started sometime mid-November were eventually fixed about a month later. You might need to delete and reset your Calendar settings or something to get it to work again. Just make sure Delegates are off (unchecked).
However, there are still problems with Alerts which started at about the same time. Alerts just disappear on Apple iCal 5.0.3 (Lion) and Calendar 6.0 (Mt. Lion) when it tries to post them to Google Calendar. There are lots of reports of this problem here and on other threads. Also, on iCal 5.0.3, I cannot create entries in my shared calendars, only my primary calendar. Calendar 6.0 doesn't have this problem.
This all used to work just fine. The problems all came about at the same time, due to changes Google made on their calendar service, apparently to remove the need for Delegates to access shared calendars. I don't know why Google refuses to acknowledge or fix this. It's been very frustrating for many users.
|Will Koffel||1/7/13 11:35 AM|
Hi Alice. I'm still receiving numerous 404 errors per day. Can you provide a status update on the fixes? Was thrilled to hear your team identified them back on Dec. 4, but it's been over a month, and no fix yet. Now that the holidays are over, and updated timeline?
The only good news seems to be that my company has given up complaining to me about it after these many weeks. Maybe they are getting Stockholm syndrome, and when the 404s go away, they'll miss them....ugh.
|Will Koffel||1/7/13 11:36 AM|
|trentd||1/8/13 1:02 PM|
Same for me. 2-4 alerts per day about 404 errors.
The rest of the time it is working as expected.
|Pyramind||1/8/13 2:18 PM|
I've gone thru the steps you suggested. iCal sees and lists the secondary calendars, however the events aren't being displayed. I've restarted iCal numerous times, deleted and re-created the google cal account, etc to no avail.
|Enrique Fernández González||1/8/13 3:12 PM|
I'll also add that I'm having these problems too and it's incredibly frustrating.
I can't add alerts from iCal. iCal seems to accept the change, but when I open the appointment again, the alert that I had setup is gone.
However, if I try to add alerts from either my iPhone or iPad, it works flawlessly. I really can't understand why it works fine from an iPhone or an iPad but not from iCal in OSX 10.8 Mountain Lion.
Hope we finally get a fix soon.
|j0ni||1/14/13 8:12 PM|
I'm still getting 404s several times a day, and I'd say about 10% of the time changes I make within Calendar.app are magically reverting after some period of time (I'm guessing due to remote updates timing out).
|Derek Klein||1/18/13 9:05 AM|
We're still getting the 404 errors on our mountain lion systems... have there been fixes published for these yet?
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|trentd||1/18/13 2:31 PM|
I'm also still having the issue - driving me nuts!
|Shanna Berube||1/21/13 8:10 AM|
Any update on the proposed fix for the 404 errors? I still see them multiple times per day as do my coworkers and a number of my clients. I thought it was happening only when my computer went to sleep, and it does happen consistently when I wake it from sleep, but it has happened randomly also. Running Mac OS 10.8.2 and iCal 6.0. I haven't made any changes to guests since before the errors began.
|fje55nexus||1/21/13 8:36 AM|
I honestly don't think that anyone from either Google or Apple is paying attention to this problem—or to this forum.
|gmansc||1/21/13 2:48 PM|
I am also continuing to get the 404 error. I used to leave my iCal application open on my desktop so as to easily refer to upcoming events. No longer. I'm sick of seeing that stupid 404 error every few hours. So I leave the app closed unless I need to specifically check, or I check on my synced phone (until google turns off active sync...).
@fje55nexus believes that no one from google is paying attention, and I bet s/he is correct. This is one of the things that really bothers me about so many companies and universities turning to google products. When problems arise, there's no such thing as a customer service dept for an individual to contact for help. One has to rely on these self help forums or the occasional help page that google puts up. And when a google person does chime into a forum, we fall all over ourselves with gratitude that they are listening and willing to help. This is totally backwards -- they should be constantly listening in, offering help and thanking us for pointing out problems that degrade the user experience. Control through the cloud -- a new business model -- I am not impressed.
|misxif||1/21/13 7:49 PM|
Hello Alice, I have multiple Google accounts and https://www.google.com/calendar/syncselect only takes me to one of them. How do I access my other accounts for the selection of calendars to sync?
Thank you for your help.
|Winfield Decker||1/22/13 8:36 AM|
problems here with 404 error as well. Gives a 404 error when navigating to that site (https://email@example.com/events) in the browser.
|j0ni||1/22/13 8:55 AM|
Most recent error from OS X's Calendar app (on 10.8.2) is
https://firstname.lastname@example.org/user/ is not a location that supports this request.
That looks like the 400 of which you speak.
Note that I was not actually doing anything at that point. I had added a new appointment (no guests, just me) about 10 minutes prior, and observed the "updating..." (in the title bar) pause both after I added it, and after I changed the calendar it was in. I had not checked to see if it had already sync'd elsewhere however.
Has this fix shipped already? Would be good to know if there's any point continuing to report this - if the fix has already shipped, then you have another issue. If not, I guess there's not a lot of point in all these "me too" posts.
|Michelle Parsons-smith||1/23/13 6:10 AM|
|Enrique Fernández González||1/23/13 6:30 AM|
Yes, it looks like duplicate calendars are no longer a problem if following the instructions that Michelle sent.
However, are you able to set and modify alerts in iCal on Mac OSX 10.8.2? In my case I'm unable to do this. iCal let's me make the change and set an alert, but the minute I click accept and then open the event again to see its settings, the alert is gone. This doesn't happen in my iPhone or iPad, where I can set alerts just fine.
This has happened for months and is really annoying.
Am I the only one having these problems?
|Michelle Parsons-smith||1/23/13 7:39 AM|
I just tested it on mine and it works fine, make sure you have iCal preferences/advanced click the turn on all alerts as that's what did it for me. Mind you I did a software update and it shows as up to date (running Lion 10.7.5 as I want new gremlins sorted before updating to new Lion!) so maybe this is something to do with latest versions?
|Jayes||1/23/13 8:35 AM|
You are not alone with your inability to set and edit alerts in iCal 10.8.2. Perhaps it does have something to do with the newest version of iCal. Sometimes I am able to set a new alert, but then I cannot modify it. I.e. delete it after it is set. Behavoir of this function has been unpredictable. I have alerts turned on in iCal and it does not make a difference. I have tried several combinations (in the google calendar, in iCal set up etc) and it does not make a difference.
We have not heard from Google tech here is a while. I suspect they think the issue is fixed since most of us no longer have double entries and infinite alerts and reminders.
I still get the 404 error. Learned to ignore it since it seems like it fixes itself a few minutes later. All of my calendars across the i platform appear to be synching just fine.
|Derek Klein||1/23/13 9:16 AM|
For those of you having issues with alerts in Mountain Lion...make sure you have calendar notifications and alerts turned on in the "Notification" system preference. iCal (Calendar) in 10.8 does alerts only through the notification center, not central pop ups if the app is closed.
|bebopper57||1/23/13 11:13 AM|
Many people, including me, have been reporting problems setting alerts and getting 404 errors since mid November, 2012. This was also when the duplicate calendars problem started appearing, apparently due to Google making changes in the Calendar service to eliminate the need for Delegates. As far as I can tell, the duplicates problem was fixed about a month later, in mid December, but the alert problem and the 404 errors persist.
Here are some notes from my experience in trying to resolve or work around these issues:
* The Alert problem happens with iCal 5.0.3 on Lion and Calendar 6.0 on Mt. Lion. In a brief test with BusyCal 2 on Mt Lion, I could set alerts without any problem. Although this hints at bugs in iCal/Calendar, these problems did not appear until the changes to Google's Calendar services in mid November.
* Dumping the iCal cache at ~Library>Caches>com.apple.iCal>Cache.db seemed to stop the 404 errors for me. (However, it was not a clear cause and effect, because of several other changes I made at around the same time.)
* I have another problem that I haven't seen reported here, but I can only create new events on my primary calendar. When I create a new event in any other calendar, it used to disappear. Recently I started seeing a new behavior where new events in any secondary calendar revert to my primary calendar. This problem only happens with iCal 5.0.3 on Lion. It does not appear to be a problem in iCal 6 on Mt. Lion.
* iOS Calendars don't seem to have any of these problems (again, hinting at iCal/Calendar bugs), so I usually use my iPhone to create new events (starting with Siri, then editing manually, which is faster, too.) Not a work-around for everyone, but hey, if you have an iDevice, at least you can stop banging your head against this wall.
I really hope Google is paying attention to this… it's clearly a problem and calendars are one of those things that should just work, but there's no evidence of any action since the duplicates problem was resolved. Maybe it's time to start a new thread.
|bebopper57||1/23/13 12:00 PM|
… or it might have been removing this Calendar cache [that cleared up the 404 errors for me]: ~Library>Calendars>Calendar Cache
|ericwmwm||1/23/13 3:35 PM|
Well holy crap. I deleted ~Library>Calendars>Calendar Cache and ~Library>Caches>com.apple.iCal>Cache.db and that appeared to solve the 404 errors. AND I'm able to update events in calendar and have it update on Google Calendar. Thank you bebobber57!
|KatherineG||1/23/13 4:21 PM|
I've also heard some users note that clearing the cache helps resolve the 404 errors. Here are some instructions for those not sure how to do so.
|gmansc||1/24/13 2:01 PM|
I deleted ~Library>Calendars>Calendar Cache and it's been 24 hours without a 404 error. I'm hopeful that this solves the problem. Thanks to you all!! By the way, the other file ~Library>Caches>com.apple.iCal>Cache.db had not been updated for over six months so I left it alone, figuring it was irrelevant and not being accessed by iCal.
|Erika B.||1/25/13 3:11 AM|
I've been still having the same issues as everyone here has recently been sharing. I just tried the suggested fix for the 404 errors, and was surprised to find that in my Library I have no folder called "Calendars", and if I go into the Cache folder, I do not have anything in the cache with ical in the name... Running Mountain Lion... suggestions?? Many thanks!
|funkotron||1/28/13 4:21 PM|
I get these problems:
Finally, we’ve heard reports about alerts with strange times (switching from 15 minutes to 2985 minutes, for example) and will be investigating them, so please post here with the following info so we can look into the issues:
- Are these calendar-level or event-level alerts?
- Do you see the same reminder duration reflected on the web at www.google.com/calendar, or are they only appearing in iCal?
Steps to reproduce in Calendar on an up to date version of OSX Mountain Lion:
I'm attaching pictures from set 4.1 and set 5.1
|DAwu17||2/11/13 2:17 AM|
"Recently I started seeing a new behavior where new events in any secondary calendar revert to my primary calendar. This problem only happens with iCal 5.0.3 on Lion. It does not appear to be a problem in iCal 6 on Mt. Lion."
I have this issue too and I'm on Lion,
Do you have a solution to this or upgrade to mt.Lion is my only choose?
thank you very much for all these info!!!
|bebopper57||2/11/13 8:58 PM|
This has been happening to me since at least mid-December. The way I describe it is that I can't create events in any of my secondary calendars. Initially they disappear, then they come back in my primary calendar. So I think this is the same bug.
I'm having a new problem now. Someone recently shared a Google Calendar with me but it won't show up in iCal. I can see it on calendar.google.com and I can also see it in the Delegates list in iCal. I can even get it to appear by enabling it as a delegate, but I don't need to do that to get my other shared calendars to appear. Very strange. I thought that was the whole point of the changes Google made.
Alerts/reminders are still broken.
I've been using workarounds for now (iOS and Web calendars) but this is getting tiresome and nothing seems to be getting fixed. I'd love to hear about anyone's experience moving to iCloud… I'm considering it.
|Nuno Bettencourt||2/13/13 5:38 AM|
On Tuesday, February 12, 2013 4:58:14 AM UTC, bebopper57 wrote:
Hi, I'm still following this thread, but I moved to iCloud a few months ago. I can only say "It works".
|Michelle Parsons-smith||2/13/13 6:03 AM|
Thanks for the information however, iCloud does not do clever synchronisation needed in business and I stopped using it.
|Nuno Bettencourt||2/13/13 6:20 AM|
It all comes down to your notion of "clever" and "business". What do you mean by those?
|bebopper57||2/13/13 10:42 AM|
Google calendar does not allow setting of alerts or creation of events on shared calendars using the very basic iCal app that comes with Mac OS. Nothing too clever, these seem like pretty basic requirements for business or otherwise. I don't know how anyone puts up with these bugs… guess they just use the Web.