|Phone number on Google+ Local repeatedly reverts to wrong area code.||Max MFQF||11/20/12 6:20 PM|
Link to your local Google+ page: https://plus.google.com/102367395812960709538
Business name (as it is in your account): Max Francis Quality Floors
Business location: 20 Ryhill Rd, Sunnybank Hills, Brisbane, QLD 4109 Australia
Business telephone (as it is in your account): (07) 3345 2097
Business category (e.g. hospital, etc.): Floor Sanding, Floor Polishing
My client's phone numbers are not showing up correctly on his Google+ Local page, despite repeated attempts over several months to change them. It seems to want to remove the first digit and add a "+1" area code (implying a United States number when this is actually in Australia).
(07) 3345 2097 will end up displaying as either 733452097 (minus the 0 at the start) or +1 733452097
...And the mobile number 0411 883 249 will show as 411883249 (minus the 0) or +1 411883249
I have had this issue for several other clients (all in the Brisbane, Australia area) but ultimately managed to get them changed within 2-3 attempts over time. In this case, however, I've tried everything repeatedly, editing the page as an owner (each change automatically rejected the next day), suggesting changes and reporting errors. No luck.
The best I can manage - as you can see on the page now - is getting the two correct numbers listed alongside the incorrect ones. Unfortunately, an incorrect number is still the primary one, and displaying in local search results.
I haven't heard of this problem happening to anyone else, so any peer advice would be hugely appreciated. Thank you in advance.
|Re: Phone number on Google+ Local repeatedly reverts to wrong area code.||Max MFQF||11/21/12 3:33 PM|
A quick update:
I'm having the same trouble with another business's Google+ page.
It's recently reverted back to an incorrect number (again, removing the initial "0" and adding a "+1"). I've corrected it, but so far the "About" tab only shows the proper number alongside the old, incorrect version.
If it helps, this seems to have happened in both cases after merging Google+ Local and Business pages.
|Re: Phone number on Google+ Local repeatedly reverts to wrong area code.||Jade W.||11/26/12 5:15 PM|
This is an issue that's affecting some international local-verified social local Google+ pages -- team's looking into it. Thanks for reporting!
|Re: Phone number on Google+ Local repeatedly reverts to wrong area code.||Alastair C||11/26/12 5:25 PM|
Great to know it's a known issue and in capable hands. Thanks!